Department: Food and Nutrition Services JOB SUMMARY Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays Qualifications JOB QUALIFICATIONS Education: High School Graduate, GED or equivalent of work related experience Licensure None Experience: Prior hospital experience preferred but not required. Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Mar 25, 2024
Full time
Department: Food and Nutrition Services JOB SUMMARY Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays Qualifications JOB QUALIFICATIONS Education: High School Graduate, GED or equivalent of work related experience Licensure None Experience: Prior hospital experience preferred but not required. Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.
Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Responsibilities & Requirements The Nutrition Services Ambassador: Explains Room Service menu to patients, qualifies patients as full Room Service, Assist, or Non-Select. Delivers patient meal trays and unit supplies. Follows HACCP principles in completing tasks. Performs other duties as assigned. Accurately manages position paperwork (tray delivery forms, Missed Meal Report, refrigerator and freezer temperature monitoring forms, etc.). Follows correct hand hygiene procedures (sanitizes hands before and after entering patient rooms, washes hands as needed, etc.). Utilizes appropriate scripting and responds to patients/internal and external customers (asks for two patient identifiers, confirms accuracy of tray, offers to open cartons, offers to get anything else the patient needs, effectively uses HEAL principle, etc.). Effectively and safely uses position equipment, performing applicable cleaning/sanitation procedures (sanitizes carts if used to transport dirty trays and at end of day, cleans unit coffee machines and refrigerators, etc.). When assisting patients, ensures meal selections are in accordance with patient's diet order to ensure desired items are allowed, thus optimizing patient experience. Puts patient as priority and focal point, routinely managing meal delivery to get trays to patient as quickly as possible and universally within the allotted 45 minutes. Effectively orients patients to room service ordering process, accurately qualifies patients as full Room Service, Assist, or Non-select, and communicates this with Call Center Job Qualifications: Ability to walk and stand for long periods of time Ability to push and pull wheeled carts Ability to read and write English Ability to communicate effectively Ability to follow oral and written directions Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold Preferred Qualifications High school diploma or GED preferred. Food service or customer service experience preferred Key Words: food, nutrition, meal service, food service, room service, chef, sous chef, culinary, food prep Hours: 3:30pm-7:30pm
Mar 13, 2024
Full time
Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Responsibilities & Requirements The Nutrition Services Ambassador: Explains Room Service menu to patients, qualifies patients as full Room Service, Assist, or Non-Select. Delivers patient meal trays and unit supplies. Follows HACCP principles in completing tasks. Performs other duties as assigned. Accurately manages position paperwork (tray delivery forms, Missed Meal Report, refrigerator and freezer temperature monitoring forms, etc.). Follows correct hand hygiene procedures (sanitizes hands before and after entering patient rooms, washes hands as needed, etc.). Utilizes appropriate scripting and responds to patients/internal and external customers (asks for two patient identifiers, confirms accuracy of tray, offers to open cartons, offers to get anything else the patient needs, effectively uses HEAL principle, etc.). Effectively and safely uses position equipment, performing applicable cleaning/sanitation procedures (sanitizes carts if used to transport dirty trays and at end of day, cleans unit coffee machines and refrigerators, etc.). When assisting patients, ensures meal selections are in accordance with patient's diet order to ensure desired items are allowed, thus optimizing patient experience. Puts patient as priority and focal point, routinely managing meal delivery to get trays to patient as quickly as possible and universally within the allotted 45 minutes. Effectively orients patients to room service ordering process, accurately qualifies patients as full Room Service, Assist, or Non-select, and communicates this with Call Center Job Qualifications: Ability to walk and stand for long periods of time Ability to push and pull wheeled carts Ability to read and write English Ability to communicate effectively Ability to follow oral and written directions Ability to tolerate frequent temperature changes working with and around equipment that generates heat, steam, and cold Preferred Qualifications High school diploma or GED preferred. Food service or customer service experience preferred Key Words: food, nutrition, meal service, food service, room service, chef, sous chef, culinary, food prep Hours: 3:30pm-7:30pm
Executive Chef for Cody Regional Health in Cody, WY Who we are Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing". What's in it for you As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, innovative recruiting strategies and resources, and much more! Benefits: Comprehensive medical, dental, and vision benefits with several plan options to choose from! Generous Paid Time Off and Leave Programs. Employee referral program. Opportunities for professional development and advancement. Access to wellness initiatives, financial planning, mental health assistance, and more. Salary: $70,000 annually plus bonus potential What you will do TheExecutive Chef is a key leadership position and is directly responsible for the successful operation of culinary services. This role will oversee all culinary operations within the healthcare facility, including meal planning, preparation, presentation, and service. Working closely with the nutrition team, you will develop and implement menus that meet the dietary needs and preferences of our patients and residents, while also focusing on flavor, creativity, and culinary excellence. Your leadership and expertise will ensure that our culinary team contributes to the overall health, healing, satisfaction, and recovery of patients and residents. This team member will Lead and manage the culinary team, including chefs, cooks, and kitchen staff, providing guidance, training, and support to ensure high-quality culinary offerings and exceptional service. Develop and execute menus that are nutritionally balanced, flavorful, and visually appealing, incorporating seasonal ingredients and accommodating special dietary needs and restrictions. Oversee food preparation and production, ensuring adherence to food safety and sanitation standards, as well as regulatory requirements, to maintain a safe and hygienic kitchen environment. Collaborate with the nutrition team and healthcare professionals to ensure that menu offerings support patients' and residents' dietary requirements and therapeutic goals. Manage inventory, food purchasing, and cost control measures to maximize efficiency and minimize waste, while maintaining budgetary goals. Stay updated on culinary trends, techniques, and best practices in healthcare food service, incorporating innovative ideas and strategies to enhance the dining experience. Foster a positive and collaborative work environment, promoting teamwork, communication, and professional development among culinary staff. Participate in interdisciplinary team meetings, providing input and support to achieve the overall goals and objectives of the healthcare facility. Ensure compliance with all relevant policies, procedures, and regulations governing food service operations and healthcare standards. What you will need Culinary degree or certification from an accredited culinary school preferred. Minimum of three (3) to five (5) years of progressive culinary/kitchen management experience, depending upon formal degree or training. Proven experience as an Executive Chef in a healthcare or hospitality setting, with a focus on culinary excellence and nutritionally balanced menu development. Strong leadership and management skills, with the ability to inspire and motivate a diverse culinary team. Excellent culinary skills and creativity, with a passion for creating delicious, scratch-made nutritious meals that promote health and well-being. Knowledge of food safety regulations, sanitation standards, and dietary guidelines relevant to healthcare food service. Experience with menu planning, food production, inventory management, and cost control measures. Ability to work collaboratively with interdisciplinary teams, including nutritionists, dietitians, and healthcare professionals. Excellent communication and interpersonal skills, with the ability to interact effectively with patients, residents, families, and staff members. ServSafe Certification and State Food Handlers Card Who you are Our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our communities. Our commitment to you At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. REAL Food Genuine Service Enduring Relationships
Mar 24, 2024
Full time
Executive Chef for Cody Regional Health in Cody, WY Who we are Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing". What's in it for you As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, innovative recruiting strategies and resources, and much more! Benefits: Comprehensive medical, dental, and vision benefits with several plan options to choose from! Generous Paid Time Off and Leave Programs. Employee referral program. Opportunities for professional development and advancement. Access to wellness initiatives, financial planning, mental health assistance, and more. Salary: $70,000 annually plus bonus potential What you will do TheExecutive Chef is a key leadership position and is directly responsible for the successful operation of culinary services. This role will oversee all culinary operations within the healthcare facility, including meal planning, preparation, presentation, and service. Working closely with the nutrition team, you will develop and implement menus that meet the dietary needs and preferences of our patients and residents, while also focusing on flavor, creativity, and culinary excellence. Your leadership and expertise will ensure that our culinary team contributes to the overall health, healing, satisfaction, and recovery of patients and residents. This team member will Lead and manage the culinary team, including chefs, cooks, and kitchen staff, providing guidance, training, and support to ensure high-quality culinary offerings and exceptional service. Develop and execute menus that are nutritionally balanced, flavorful, and visually appealing, incorporating seasonal ingredients and accommodating special dietary needs and restrictions. Oversee food preparation and production, ensuring adherence to food safety and sanitation standards, as well as regulatory requirements, to maintain a safe and hygienic kitchen environment. Collaborate with the nutrition team and healthcare professionals to ensure that menu offerings support patients' and residents' dietary requirements and therapeutic goals. Manage inventory, food purchasing, and cost control measures to maximize efficiency and minimize waste, while maintaining budgetary goals. Stay updated on culinary trends, techniques, and best practices in healthcare food service, incorporating innovative ideas and strategies to enhance the dining experience. Foster a positive and collaborative work environment, promoting teamwork, communication, and professional development among culinary staff. Participate in interdisciplinary team meetings, providing input and support to achieve the overall goals and objectives of the healthcare facility. Ensure compliance with all relevant policies, procedures, and regulations governing food service operations and healthcare standards. What you will need Culinary degree or certification from an accredited culinary school preferred. Minimum of three (3) to five (5) years of progressive culinary/kitchen management experience, depending upon formal degree or training. Proven experience as an Executive Chef in a healthcare or hospitality setting, with a focus on culinary excellence and nutritionally balanced menu development. Strong leadership and management skills, with the ability to inspire and motivate a diverse culinary team. Excellent culinary skills and creativity, with a passion for creating delicious, scratch-made nutritious meals that promote health and well-being. Knowledge of food safety regulations, sanitation standards, and dietary guidelines relevant to healthcare food service. Experience with menu planning, food production, inventory management, and cost control measures. Ability to work collaboratively with interdisciplinary teams, including nutritionists, dietitians, and healthcare professionals. Excellent communication and interpersonal skills, with the ability to interact effectively with patients, residents, families, and staff members. ServSafe Certification and State Food Handlers Card Who you are Our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our communities. Our commitment to you At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. REAL Food Genuine Service Enduring Relationships
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Mar 18, 2024
Full time
Compass Corporate Position Title: title A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids. Key Responsibilities: Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners Fosters a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is well-versed in all aspects of foodservice management with a proven track record of success Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusion mindset, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software Occasional travel required in this position Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification
Mar 08, 2024
Full time
Compass Community Living Position Title: title Pay Grade: payGrade_obj Reports To: Divisional President Salary: $140000 - $175000 Other Forms of Compensation: RDM Bonus Structure With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. Req ID: Compass Community Living Nicholas Henderson req_classification