Jackson Hole Mountain Resort Corporation
Teton Village, WY, USA
JACKSON HOLE RESORT LODGING
JOB DESCRIPTION
Position Title : Housekeeping Manager
Department : Housekeeping
Classification : Year Round Full Time
GENERAL PURPOSE :
The Housekeeping Manager position is responsible for the planning, organization, development, and direction for the overall operation of the Housekeeping Department.
ESSENTIAL FUNCTIONS
Oversee and direct housekeeping staff
Monitor cleans to ensure they are performed thoroughly and professionally
Supervise an annual inventory of all properties
Order supplies and supervise inventory in accordance with budget
Hire, train, and motivate all housekeeping staff
Complete weekly payroll for housekeepers and other staff members on the team
Oversee cleaning schedule to ensure all properties are cleaned in a timely fashion and that staff schedules are equitable
Assure housekeeping staff adhere to safety regulations in the use of equipment and supplies at all times
Evaluate work practices in job performance reviews for housekeeping staff, with a focus on quality and safety
Manage subcontract companies as needed
Seek out new methods and principles and incorporates them into existing housekeeping practices
Maintain and operate housekeeping vehicles according to established policies
Operate the Housekeeping Department while creating efficiencies that support the other departments within JHRL
OTHER FUNCTIONS
Maintain daily list of check-ins, ensuring that all properties are cleaned, stocked, and ready for occupancy
Assist in the pick-up and delivery of laundry
Report any maintenance problems or damage of properties by guests or others to the Director of Maintenance, Director of Homeowner Relations and General Manager
Schedule secures for all properties after checkouts and inspects for damage
Turns in all lost and found items, properly tagged, to the Teton Village Front Desk in a timely fashion
Clean units and work as a housekeeper as needed
-- Employees are held accountable for all duties of this job—
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITY :
Must hold valid driver’s license
Strong computer skills, proficiency with Microsoft Office and ability to learn new software
Self-motivated
Able to recognize projects that need attention
Ability to work cross-functionally across departments and as part of a team
Detail oriented and organized as it pertains to accuracy and efficiency
Strong ability to prioritize daily tasks with larger scale projects
Ability to motivate a team, with strong leadership skills
Strong written and oral communication skills
Ability to speak fluently in Spanish preferred
SUPERVISORY DUTIES
Number of Direct Reports: 12
WORKING ENVIROMENT :
This job operates primarily indoors in a clerical office setting, housekeeping shop environment, and within JHRL properties. Occasional outdoor environment required to travel to and from JHRL properties. This role routinely drives a motor vehicle, with exposure to varying road conditions based on weather. Outdoor environment may cause exposure to extreme temperatures and varying weather.
PHYSICAL DEMANDS :
Standing for long periods of time
Must be able to walk up and down stairs carrying items
Walking, bending, handling, reaching, squatting, lifting up to 60 pounds, climbing, and stooping
POSITION TYPE AND EXPECTED HOURS OF WORK
This job is year-round full time and typically works during daytime business hours; however, work may be required on evenings. Weekend work may be required as well. Schedules and hours may fluctuate depending on business need.
REQUIRED EDUCATION AND eXPERIENCE :
High school diploma or GED or equivalent number of years of experience
Strong understanding of different cleaning chemicals and proper safe usage
PREFERRED EDUCATION AND EXPERIENCE
3-5 years hotel or property management housekeeping experience,
3-5 years supervisory experience
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
Apply Here PI238644622
Mar 27, 2024
Full time
JACKSON HOLE RESORT LODGING
JOB DESCRIPTION
Position Title : Housekeeping Manager
Department : Housekeeping
Classification : Year Round Full Time
GENERAL PURPOSE :
The Housekeeping Manager position is responsible for the planning, organization, development, and direction for the overall operation of the Housekeeping Department.
ESSENTIAL FUNCTIONS
Oversee and direct housekeeping staff
Monitor cleans to ensure they are performed thoroughly and professionally
Supervise an annual inventory of all properties
Order supplies and supervise inventory in accordance with budget
Hire, train, and motivate all housekeeping staff
Complete weekly payroll for housekeepers and other staff members on the team
Oversee cleaning schedule to ensure all properties are cleaned in a timely fashion and that staff schedules are equitable
Assure housekeeping staff adhere to safety regulations in the use of equipment and supplies at all times
Evaluate work practices in job performance reviews for housekeeping staff, with a focus on quality and safety
Manage subcontract companies as needed
Seek out new methods and principles and incorporates them into existing housekeeping practices
Maintain and operate housekeeping vehicles according to established policies
Operate the Housekeeping Department while creating efficiencies that support the other departments within JHRL
OTHER FUNCTIONS
Maintain daily list of check-ins, ensuring that all properties are cleaned, stocked, and ready for occupancy
Assist in the pick-up and delivery of laundry
Report any maintenance problems or damage of properties by guests or others to the Director of Maintenance, Director of Homeowner Relations and General Manager
Schedule secures for all properties after checkouts and inspects for damage
Turns in all lost and found items, properly tagged, to the Teton Village Front Desk in a timely fashion
Clean units and work as a housekeeper as needed
-- Employees are held accountable for all duties of this job—
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITY :
Must hold valid driver’s license
Strong computer skills, proficiency with Microsoft Office and ability to learn new software
Self-motivated
Able to recognize projects that need attention
Ability to work cross-functionally across departments and as part of a team
Detail oriented and organized as it pertains to accuracy and efficiency
Strong ability to prioritize daily tasks with larger scale projects
Ability to motivate a team, with strong leadership skills
Strong written and oral communication skills
Ability to speak fluently in Spanish preferred
SUPERVISORY DUTIES
Number of Direct Reports: 12
WORKING ENVIROMENT :
This job operates primarily indoors in a clerical office setting, housekeeping shop environment, and within JHRL properties. Occasional outdoor environment required to travel to and from JHRL properties. This role routinely drives a motor vehicle, with exposure to varying road conditions based on weather. Outdoor environment may cause exposure to extreme temperatures and varying weather.
PHYSICAL DEMANDS :
Standing for long periods of time
Must be able to walk up and down stairs carrying items
Walking, bending, handling, reaching, squatting, lifting up to 60 pounds, climbing, and stooping
POSITION TYPE AND EXPECTED HOURS OF WORK
This job is year-round full time and typically works during daytime business hours; however, work may be required on evenings. Weekend work may be required as well. Schedules and hours may fluctuate depending on business need.
REQUIRED EDUCATION AND eXPERIENCE :
High school diploma or GED or equivalent number of years of experience
Strong understanding of different cleaning chemicals and proper safe usage
PREFERRED EDUCATION AND EXPERIENCE
3-5 years hotel or property management housekeeping experience,
3-5 years supervisory experience
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
Apply Here PI238644622
IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Director, the Cultural Engagement and Company Manager manages Arts and Cultural Programming's cultural engagement program, which serves the students, faculty and staff at Montclair State University as well as selected communities off campus, and also provides managerial, logistical and staffing support for visiting professional artists taking part in ACP's professional performance series, PEAK Performances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage and develop ACP's Cultural Engagement program, including but not limited to the following: Design a strategy for delivering diverse and inclusive mission-driven education, engagement, and learning opportunities on and off campus in connection with specific PEAK Performances and visiting artists. With participating MSU faculty and visiting artists, design and plan the following activities: post-performance talkbacks, master classes, student workshops, symposia, community cultivation events, and open dress rehearsals. Conceive these activities to support the learning objectives of the Creative Thinking course, offered as part of MSU's General Education curriculum. Conceptualize, develop and implement effective online and digital strategies for engagement. Liaise with all academic departments on campus to further refine ACP's co-curricular mission. Expand ACP's professional connections and visibility in the field regionally and nationally, thus strengthening the University's reputation as a leader in the performing arts. Co-manage the Student Advisory Board with the Director. Establish and maintain working relationships and partnerships with such local community organizations as: Montclair Art Museum, Montclair Literary Festival, Jazz House Kids, Montclair Jazz Festival, Vanguard Theatre, Out Montclair, and other Northern New Jersey community organizations, including such communities as Paterson and Bloomfield. Schedule and define student learning experiences through discipline-specific courses and activities that connect PEAK Performances visiting artists to faculty and students. Act as ACP's liaison with academic departments in all fields of study throughout the university is charged with emphasizing ACP's co-curricular mission. Make formal linkages between specific courses and their learning objectives and specific performances and artists in the PEAK Performances season. Monitor activities in the program toward reporting participation metrics and anecdotal feedback. Maintain excellent working relationships with a diverse range of individuals, including staff, faculty, students, volunteers, community partners, and the public with an emphasis on tact, diplomacy, flexibility, professionalism, and discretion. Act as the ACP Company Manager by providing artist support services, including but not limited to the following: Arrange and manage ACP's obligations with artists, technicians, creative personnel and companies pertaining to hotel, transportation, residency activities and artist hospitality. Book travel and hotel itineraries for ACP visiting artists, technicians and creative personnel and account for those expenses based on authorization of the Director of ACP. Create, maintain and distribute artist company information, residency and production schedules for ACP projects, events and performances. Serve as day-to-day immediate contact with visiting artists including providing tours of the Alexander Kasser facilities, maintaining and distributing welcome materials, on-site coordination of daily hotel shuttle service and car service transportation, tracking hospitality inventory and replenishing as needed under advisement of the Production Manager. Support annual RFP and bid processes for performance fees, lodging and transportation related expenses as per university policy as directed by the Director of ACP. Act as department liaison between Arts +Cultural Programming and CART Performance Operations. Coordinate efforts with consultant producers hired by the Director for ACP projects that are productions rather than presentations. Performs other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Bachelor's degree from an accredited institution. Minimum of two (2) years of experience with a professional institution or company in the production or presentation of live dance, theater, music, opera or performance art. This could be a presenter of professional performing arts in higher education. Basic knowledge of three of the following disciplines: dance, music, theater, musical theater, opera and film. Basic understanding of the various elements of the live performance process - production, technical and performance. Ability to plan, coordinate and manage multiple projects simultaneously. Highly organized and detail-oriented individual. Ability to work independently, as well with others as a key member of a small team. Word, Excel and comparable software applications in Apple or PC platform. Excellent decision-making and problem-solving skills. Flexible schedule and ability to work evenings and weekends as required by performance and event schedule. PREFERRED: A Bachelor's degree with a concentration in performing arts, education, communication or humanities. Budget management experience. Training or experience in hospitality or customer service. Prior experience planning, developing and implementing education programs in a performing arts context. Work experience with an academic institution, preferably in cultural engagement or its equivalent. Fluid writing style and proven inter-personal and communication skills. Ability to work effectively in a changing environment, including changing work demands, procedures, technology, or priorities. PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction. Department ACP/Operations Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at (Option 2), or email . EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:
Mar 20, 2024
Full time
IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. In the "My Experience" section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Director, the Cultural Engagement and Company Manager manages Arts and Cultural Programming's cultural engagement program, which serves the students, faculty and staff at Montclair State University as well as selected communities off campus, and also provides managerial, logistical and staffing support for visiting professional artists taking part in ACP's professional performance series, PEAK Performances. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage and develop ACP's Cultural Engagement program, including but not limited to the following: Design a strategy for delivering diverse and inclusive mission-driven education, engagement, and learning opportunities on and off campus in connection with specific PEAK Performances and visiting artists. With participating MSU faculty and visiting artists, design and plan the following activities: post-performance talkbacks, master classes, student workshops, symposia, community cultivation events, and open dress rehearsals. Conceive these activities to support the learning objectives of the Creative Thinking course, offered as part of MSU's General Education curriculum. Conceptualize, develop and implement effective online and digital strategies for engagement. Liaise with all academic departments on campus to further refine ACP's co-curricular mission. Expand ACP's professional connections and visibility in the field regionally and nationally, thus strengthening the University's reputation as a leader in the performing arts. Co-manage the Student Advisory Board with the Director. Establish and maintain working relationships and partnerships with such local community organizations as: Montclair Art Museum, Montclair Literary Festival, Jazz House Kids, Montclair Jazz Festival, Vanguard Theatre, Out Montclair, and other Northern New Jersey community organizations, including such communities as Paterson and Bloomfield. Schedule and define student learning experiences through discipline-specific courses and activities that connect PEAK Performances visiting artists to faculty and students. Act as ACP's liaison with academic departments in all fields of study throughout the university is charged with emphasizing ACP's co-curricular mission. Make formal linkages between specific courses and their learning objectives and specific performances and artists in the PEAK Performances season. Monitor activities in the program toward reporting participation metrics and anecdotal feedback. Maintain excellent working relationships with a diverse range of individuals, including staff, faculty, students, volunteers, community partners, and the public with an emphasis on tact, diplomacy, flexibility, professionalism, and discretion. Act as the ACP Company Manager by providing artist support services, including but not limited to the following: Arrange and manage ACP's obligations with artists, technicians, creative personnel and companies pertaining to hotel, transportation, residency activities and artist hospitality. Book travel and hotel itineraries for ACP visiting artists, technicians and creative personnel and account for those expenses based on authorization of the Director of ACP. Create, maintain and distribute artist company information, residency and production schedules for ACP projects, events and performances. Serve as day-to-day immediate contact with visiting artists including providing tours of the Alexander Kasser facilities, maintaining and distributing welcome materials, on-site coordination of daily hotel shuttle service and car service transportation, tracking hospitality inventory and replenishing as needed under advisement of the Production Manager. Support annual RFP and bid processes for performance fees, lodging and transportation related expenses as per university policy as directed by the Director of ACP. Act as department liaison between Arts +Cultural Programming and CART Performance Operations. Coordinate efforts with consultant producers hired by the Director for ACP projects that are productions rather than presentations. Performs other duties as assigned. Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Bachelor's degree from an accredited institution. Minimum of two (2) years of experience with a professional institution or company in the production or presentation of live dance, theater, music, opera or performance art. This could be a presenter of professional performing arts in higher education. Basic knowledge of three of the following disciplines: dance, music, theater, musical theater, opera and film. Basic understanding of the various elements of the live performance process - production, technical and performance. Ability to plan, coordinate and manage multiple projects simultaneously. Highly organized and detail-oriented individual. Ability to work independently, as well with others as a key member of a small team. Word, Excel and comparable software applications in Apple or PC platform. Excellent decision-making and problem-solving skills. Flexible schedule and ability to work evenings and weekends as required by performance and event schedule. PREFERRED: A Bachelor's degree with a concentration in performing arts, education, communication or humanities. Budget management experience. Training or experience in hospitality or customer service. Prior experience planning, developing and implementing education programs in a performing arts context. Work experience with an academic institution, preferably in cultural engagement or its equivalent. Fluid writing style and proven inter-personal and communication skills. Ability to work effectively in a changing environment, including changing work demands, procedures, technology, or priorities. PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instruction. Department ACP/Operations Position Type Professional - Non-Faculty Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at (Option 2), or email . EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:
Overview Xanterra Travel Collection is a growing, exceptional group of travel and leisure businesses operating across the globe. Our properties/services combine dramatic settings and landmark buildings with exceptional service to deliver unforgettable experiences. We are inspired by our guests, our environment, and each other. Headquartered in our beautiful new Greenwood Village, Colorado offices, we strive to create a collaborative experience and a transformational journey for our valued team members. We have a high commitment to sustainability, growth and are seeking driven, innovative individuals who value offerings in career development and professional advancement. Our Travel Collection includes lodging, food and beverage, Windstar Cruises, short-line railroad, and adventure travel companies. Please visit for more information on the company and its environmental initiatives. We are currently seeking an experienced Public Health Professional to develop company-wide public health programs for compliance with public health laws, contractual commitments, and emergency response. Responsibilities also include oversight, coordination and follow up on public health investigations and inspections throughout the Xanterra Travel Collection companies. Duties also include monitoring, analyzing, and reporting on public health performance. This position is a vital member of the Environment, Health & Safety (EHS) team, working closely with risk management and operations in the field as well as key stakeholders at the corporate level. Responsibilities Serves as the Xanterra Travel Collection subject matter expert on public health management, providing consult as necessary throughout the organization. Identify necessary areas for public health protocols throughout Xanterra Travel Collection communities and maintain a company-wide programs and training catalog. Design, document and develop training for company-wide public health programs. Partner with location operations teams to implement public health programs and training. Provides quantitative and qualitative public health assessments as necessary and directed. Identify and develop innovation solutions that allow for efficient and effective public health compliance. Track illness and disease in an effort to ensure appropriate reporting and prevention measures are initiated to stop the spread. Liaise with public health officials, outside contractors and others as necessary on matters of public health and food safety. Partner with HR and Risk Management through wellness efforts to advocate for healthy lifestyles in XTC communities. Respond to company public health emergencies and investigative needs. Provides updates as necessary and directed to the Corporate Director, Risk Qualifications A minimum of 3 years public health experience, preferably in the hospitality sector Proficient in Excel Ability to quickly become proficient in a variety of company sanctioned software and systems Identify problems and apply solutions (creativity) Excellent communications (oral and written) Attention to detail Proficient in the English language Ability to work with limited direction Travel will be required, 30% estimated. COMPENSATION: The salary range for this position is $85,000.00 - $95,000.00 BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and Holiday Paid Time Off; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; and Employee Discounts and Travel Deals. EEO: Xanterra is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Mar 19, 2024
Full time
Overview Xanterra Travel Collection is a growing, exceptional group of travel and leisure businesses operating across the globe. Our properties/services combine dramatic settings and landmark buildings with exceptional service to deliver unforgettable experiences. We are inspired by our guests, our environment, and each other. Headquartered in our beautiful new Greenwood Village, Colorado offices, we strive to create a collaborative experience and a transformational journey for our valued team members. We have a high commitment to sustainability, growth and are seeking driven, innovative individuals who value offerings in career development and professional advancement. Our Travel Collection includes lodging, food and beverage, Windstar Cruises, short-line railroad, and adventure travel companies. Please visit for more information on the company and its environmental initiatives. We are currently seeking an experienced Public Health Professional to develop company-wide public health programs for compliance with public health laws, contractual commitments, and emergency response. Responsibilities also include oversight, coordination and follow up on public health investigations and inspections throughout the Xanterra Travel Collection companies. Duties also include monitoring, analyzing, and reporting on public health performance. This position is a vital member of the Environment, Health & Safety (EHS) team, working closely with risk management and operations in the field as well as key stakeholders at the corporate level. Responsibilities Serves as the Xanterra Travel Collection subject matter expert on public health management, providing consult as necessary throughout the organization. Identify necessary areas for public health protocols throughout Xanterra Travel Collection communities and maintain a company-wide programs and training catalog. Design, document and develop training for company-wide public health programs. Partner with location operations teams to implement public health programs and training. Provides quantitative and qualitative public health assessments as necessary and directed. Identify and develop innovation solutions that allow for efficient and effective public health compliance. Track illness and disease in an effort to ensure appropriate reporting and prevention measures are initiated to stop the spread. Liaise with public health officials, outside contractors and others as necessary on matters of public health and food safety. Partner with HR and Risk Management through wellness efforts to advocate for healthy lifestyles in XTC communities. Respond to company public health emergencies and investigative needs. Provides updates as necessary and directed to the Corporate Director, Risk Qualifications A minimum of 3 years public health experience, preferably in the hospitality sector Proficient in Excel Ability to quickly become proficient in a variety of company sanctioned software and systems Identify problems and apply solutions (creativity) Excellent communications (oral and written) Attention to detail Proficient in the English language Ability to work with limited direction Travel will be required, 30% estimated. COMPENSATION: The salary range for this position is $85,000.00 - $95,000.00 BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and Holiday Paid Time Off; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; and Employee Discounts and Travel Deals. EEO: Xanterra is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mar 27, 2024
Full time
Overview Live. Work. Explore. as a part of our Food & Beverage team in Zion National Park! As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Bussers to Live. Work. Explore. in Zion National Park! Job Summary: Bussers/Server Assistants are in charge of cleaning and reseting tables in a high volume restaurant. Bussers/Server Assistants will also help Servers as needed. The Details: Position Type: Full-Time, Year-Round or Seasonal (6 Months) Pay: $9.25 per hour + Tips Housing/Meals: $13.50 per day Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Zion National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Zion, and proud stewards of the park. Life in Zion: Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style) Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym Bike rentals A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Generous benefit package for full-time employees Unlimited outdoor recreation opportunities Direct access to Zion National Park's restricted Canyon Scenic Drive Exclusive employee discounts in Zion and other Xanterra properties $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Serve and re-fill water to guests; clear and set tables in accordance with all sanitation and service standards; assist servers as requested and transport dirty tableware from the Dining Room to the dish drop area. Respond immediately and professionally to guest service issues and report the situation to the appropriate server or manager on duty. Develop and maintain positive communication and teamwork with all co-workers and supervisors: front and back-of-house. Perform all duties toward the goal of providing excellent guest service in an efficient manner. Maintain cleanliness of Dining Room and service areas. Follow all policy, procedures, and service standards. Complete assigned duties within each shift. Knowledge of general guest information. Assist host staff as needed. Other duties as assigned. Qualifications Food and Beverage experience preferred but not required. Ability to organize and prioritize tasks under pressure while presenting a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Physical Requirements: Must be able to walk for long periods of time. Must be able to lift and carry 30 pounds. Lifting, balancing and carrying dining room service trays. Must be able to bend, stretch and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details The Fairfield Inn & Suites Orlando Ocoee is centrally located to the metro Orlando area with easy access to the Florida Turnpike, SR408 (East-West Expressway) and SR429 (Western Beltway). Nearby businesses include Manheim Florida Auto Auction, Health Central Hospital, West Oaks Mall, National Training Center (NTC) and Duke Energy. Neighboring cities include Windermere, historic downtown Winter Garden, Orlando, Clermont and Apopka.Downtown Orlando and the business district are a short 15 minute drive via the SR 408 expressway. The Central Florida Fairgrounds & Citrus Bowl are 10 minutes, Amway Center (Orlando Magic Basketball) is 15 minutes from the hotel. The Orlando Orange County Convention Center is a quick 20 minute drive by expressway. The LDS Orlando Temple is just a 15 minute drive. Orlando's world class attractions are all accessible by expressway from the hotel. Universal Studios Orlando is just 15 minutes, Sea World Orlando 20 minutes and Walt Disney World Resort 25 minutes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 27, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details The Fairfield Inn & Suites Orlando Ocoee is centrally located to the metro Orlando area with easy access to the Florida Turnpike, SR408 (East-West Expressway) and SR429 (Western Beltway). Nearby businesses include Manheim Florida Auto Auction, Health Central Hospital, West Oaks Mall, National Training Center (NTC) and Duke Energy. Neighboring cities include Windermere, historic downtown Winter Garden, Orlando, Clermont and Apopka.Downtown Orlando and the business district are a short 15 minute drive via the SR 408 expressway. The Central Florida Fairgrounds & Citrus Bowl are 10 minutes, Amway Center (Orlando Magic Basketball) is 15 minutes from the hotel. The Orlando Orange County Convention Center is a quick 20 minute drive by expressway. The LDS Orlando Temple is just a 15 minute drive. Orlando's world class attractions are all accessible by expressway from the hotel. Universal Studios Orlando is just 15 minutes, Sea World Orlando 20 minutes and Walt Disney World Resort 25 minutes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 26, 2024
Full time
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary Join the Westin Family Today! Full benefits available (medical, dental, vision, 401K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more! See below for details This position starts at $27 per hour The Overnight Security Supervisor assists the Director of Engineering with the implementation and monitoring of security policies, procedures, and programs; complies with federal state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned specifically in the overnight hours. Please note: This is a 3rd shift position, shift is generally 11pm to 7am Responsibilities QUALIFICATIONS: At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. Must have a valid driver's license for the applicable state. Principles and practices of security management including business management practices: personnel administrative security preventative investigatory practices and related legal responsibilities Knowledge of city laws and ordinances. CPR First Aid and Heimlich maneuver Certified (certification can be provided by the hotel) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and Associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager Maintain a friendly and warm demeanor at all times. Assist in coordination of special events or special projects as assigned Assists guest with problems with hotel services Identifies and resolves security related problems Oversee Programs such as Crime Prevention Loss Prevention Safety Awareness and Lost & Found Conduct safety and security inspections weekly and as necessary. Oversee the cleaning and organizing of garage and dock areas. Investigates incidents accidents and losses suffered by the hotel guests Associates and visitors. Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations policies and procedures Assist with all security related training Assists in preparation of emergency management and contingency planning Performs other activities as assigned Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Associates must at all times be attentive friendly helpful and courteous to all guests managers and all other Associates. Use proper two-way radio etiquette at all times when communicating with other Associates. Attend meetings as required by management. Perform any other duties as requested by management. Property Details The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can re-energize in our state-of-the-art Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary Join the Westin Family Today! Full benefits available (medical, dental, vision, 401K), 80 Hours of paid time off. Enjoy great perks like hotel & travel discounts, free gym access, daily staff meal, and much more! See below for details This position starts at $27 per hour The Overnight Security Supervisor assists the Director of Engineering with the implementation and monitoring of security policies, procedures, and programs; complies with federal state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned specifically in the overnight hours. Please note: This is a 3rd shift position, shift is generally 11pm to 7am Responsibilities QUALIFICATIONS: At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. Must have a valid driver's license for the applicable state. Principles and practices of security management including business management practices: personnel administrative security preventative investigatory practices and related legal responsibilities Knowledge of city laws and ordinances. CPR First Aid and Heimlich maneuver Certified (certification can be provided by the hotel) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and Associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager Maintain a friendly and warm demeanor at all times. Assist in coordination of special events or special projects as assigned Assists guest with problems with hotel services Identifies and resolves security related problems Oversee Programs such as Crime Prevention Loss Prevention Safety Awareness and Lost & Found Conduct safety and security inspections weekly and as necessary. Oversee the cleaning and organizing of garage and dock areas. Investigates incidents accidents and losses suffered by the hotel guests Associates and visitors. Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations policies and procedures Assist with all security related training Assists in preparation of emergency management and contingency planning Performs other activities as assigned Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Associates must at all times be attentive friendly helpful and courteous to all guests managers and all other Associates. Use proper two-way radio etiquette at all times when communicating with other Associates. Attend meetings as required by management. Perform any other duties as requested by management. Property Details The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can re-energize in our state-of-the-art Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Full Time Guest Breakfast Attendant Icicle Village Resort Are you interested in an early morning job with a great view of the mountains, interesting guests from all over the world, and amazing teammates? How about a job with one of the best benefit packages in the area, including an hourly wage with gratuities? Guest Breakfast Attendant - Icicle Village Resort (Leavenworth) Great food. Amazing team. Beautiful view of the mountains. This could be your everyday atmosphere as a guest breakfast host at Icicle Village Resort in Leavenworth, WA. Join a stellar team while connecting with locals and travelers alike to show them our passion for great food, drink and fun. With your open availability we also have shifts available in our banquet department which would add generous gratuities to the compensation package. Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. THE BRASS TACKS • Provide guests with professional, efficient, prompt, and courteous service. • Produce and replenish guest breakfast menu items. • Clean and replenish guest food service and seating areas. • Monitors cleanliness of all public areas both inside and out on property. • Attends all mandatory staff meetings and training sessions. • Greets and warmly engages guests. • Complete tasks as assigned by Food and Beverage Supervisor THE NITTY GRITTY • Valid food workers card required • Basic cooking skills a plus • Customer service experience beneficial • High school diploma or equivalent preferred. THE PERKS Eligibility of perks is dependent upon job status • Flexible early morning shift, great opportunity for a student or retired person • Values Based Culture • Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution • Company Contributed HSA/ FSA Plan • Company Sponsored Life Insurance Policies • Employee Assistance Program • PTO Plan • 401K Match • Team Member Outings • Diverse Work Group • "Columbia Cares" Volunteer Opportunities • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion) • Upward Mobility Potential • Discounted Lodging, Dining, Spa, Golf, and Retail • Third Party Perks (Movie Tickets, Attractions, Other) • Online Learning Platform THE FINE PRINT Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Inclusion Enthusiasm Accountability Respect Creativity Honesty The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public Computer knowledge including Word, Excel, Outlook, and POS system(s) Must be flexible and able to perform multiple tasks and work in stressful situations Necessary State Food Handler's License(s) and Liquor Serving Permit Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. With the majestic Cascade mountain range as your backdrop, this property includes over 9,200 square feet of event space, including an outdoor tented garden. Guests can also enjoy onsite dining at JJ Hills Fresh Grill, serving dinner seven days a week. Whether it is summer, winter, or any season in between, Icicle Village Resort provides guests with an abundance of daily and weekly activities such as yoga classes, s'mores by the firepit, kids crafts, wine tasting, and of course all the fun of the Junction Activity Center, complete with mini golf, basketball, disc golf, indoor game room, and more. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability Creativity Enthusiasm Honesty Inclusion Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Mar 26, 2024
Full time
Full Time Guest Breakfast Attendant Icicle Village Resort Are you interested in an early morning job with a great view of the mountains, interesting guests from all over the world, and amazing teammates? How about a job with one of the best benefit packages in the area, including an hourly wage with gratuities? Guest Breakfast Attendant - Icicle Village Resort (Leavenworth) Great food. Amazing team. Beautiful view of the mountains. This could be your everyday atmosphere as a guest breakfast host at Icicle Village Resort in Leavenworth, WA. Join a stellar team while connecting with locals and travelers alike to show them our passion for great food, drink and fun. With your open availability we also have shifts available in our banquet department which would add generous gratuities to the compensation package. Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. THE BRASS TACKS • Provide guests with professional, efficient, prompt, and courteous service. • Produce and replenish guest breakfast menu items. • Clean and replenish guest food service and seating areas. • Monitors cleanliness of all public areas both inside and out on property. • Attends all mandatory staff meetings and training sessions. • Greets and warmly engages guests. • Complete tasks as assigned by Food and Beverage Supervisor THE NITTY GRITTY • Valid food workers card required • Basic cooking skills a plus • Customer service experience beneficial • High school diploma or equivalent preferred. THE PERKS Eligibility of perks is dependent upon job status • Flexible early morning shift, great opportunity for a student or retired person • Values Based Culture • Medical, Dental, Vision, Disability Coverage with Significant Columbia Contribution • Company Contributed HSA/ FSA Plan • Company Sponsored Life Insurance Policies • Employee Assistance Program • PTO Plan • 401K Match • Team Member Outings • Diverse Work Group • "Columbia Cares" Volunteer Opportunities • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Inclusion) • Upward Mobility Potential • Discounted Lodging, Dining, Spa, Golf, and Retail • Third Party Perks (Movie Tickets, Attractions, Other) • Online Learning Platform THE FINE PRINT Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Inclusion Enthusiasm Accountability Respect Creativity Honesty The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public Computer knowledge including Word, Excel, Outlook, and POS system(s) Must be flexible and able to perform multiple tasks and work in stressful situations Necessary State Food Handler's License(s) and Liquor Serving Permit Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. With the majestic Cascade mountain range as your backdrop, this property includes over 9,200 square feet of event space, including an outdoor tented garden. Guests can also enjoy onsite dining at JJ Hills Fresh Grill, serving dinner seven days a week. Whether it is summer, winter, or any season in between, Icicle Village Resort provides guests with an abundance of daily and weekly activities such as yoga classes, s'mores by the firepit, kids crafts, wine tasting, and of course all the fun of the Junction Activity Center, complete with mini golf, basketball, disc golf, indoor game room, and more. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability Creativity Enthusiasm Honesty Inclusion Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Job Summary 89Agave Restaurant, located in uptown is rated the Mexican Restaurant in Sedona, AZ. The Host is responsible for ensuring the prompt recognition and seating of all guests. Assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Our Hotel Located in Uptown Sedona, Orchards Inn is a centrally-located boutique hotel fit for the perfect couples retreat or fun for the entire family. Our hotel in Sedona, AZ has breathtaking views of the majestic Sedona Red Rocks and world-famous Snoopy Rock. Orchards Inn offers recently-renovated guest rooms and suites with thoughtfully-selected décor, as well as modern amenities, to make our guests feel as if they are at home. In addition, our boutique hotel is within a short drive from Sedona's finest dining, unique shopping, and one-of-a-kind outdoor activities for year-around participation. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary 89Agave Restaurant, located in uptown is rated the Mexican Restaurant in Sedona, AZ. The Host is responsible for ensuring the prompt recognition and seating of all guests. Assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. Responsibilities QUALIFICATIONS: High School diploma and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to multi task. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must routinely meet deadlines. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established side work checklist. Ability to answer the telephone according to standards. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Perform other duties as requested by management. Attend meetings/training as required by management. Property Details Our Hotel Located in Uptown Sedona, Orchards Inn is a centrally-located boutique hotel fit for the perfect couples retreat or fun for the entire family. Our hotel in Sedona, AZ has breathtaking views of the majestic Sedona Red Rocks and world-famous Snoopy Rock. Orchards Inn offers recently-renovated guest rooms and suites with thoughtfully-selected décor, as well as modern amenities, to make our guests feel as if they are at home. In addition, our boutique hotel is within a short drive from Sedona's finest dining, unique shopping, and one-of-a-kind outdoor activities for year-around participation. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell.
Mar 26, 2024
Full time
The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell.
Executive Chef Sage Lodge Let's start off with the most important part-what's in it for you: The Perks Eligibility of perks is dependent upon job status Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture () Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Cell Phone allowance Incentive Eligible Our Commitment to you: "People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you'll do: The Brass Tacks Maintains responsibility for day-to-day operation of the kitchen and has complete responsibility for the kitchen in its entirety Develops and implements procedures to ensure that all work practices meet or exceed the established standards Communicates daily with General Manager for updates, changes and revisions to existing contracts Maintains standards for food quality, presentation, handling, sanitation and safety. Follows all appropriate policies and procedures Ensures timely and courteous follow-through on all client, guest, and team member requests Assists in the selection, supervision, training, development, scheduling, evaluating, disciplining, and counseling of staff Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards Monitors food and labor costs Conducts daily walk-through of all walk-in refrigerators, dry storage areas and food lines to ensure rotation, usage, cleanliness and proper sanitation Utilizes specification sheets to prepare daily preparation requirements, maintains par levels of necessary items Prepares and manages creation of new menu items Ensures attractive, consistent presentations of food items, both buffet and plated Interacts/supervises line cooks to monitor quality, presentation and consistency of food items prepared Handles all needs and accommodates customer requests in a timely manner Sets up, re-stocks, maintains, and cleans food preparation areas Responsible for ensuring presentation standards are meet for all hot and cold items Reads and interprets recipes Conducts product inventories, ordering and receiving of product Responsible for team maintenance of grooming standards Responsible for team adherence to standards for sanitation and safe food handling Responsible for all opening and closing kitchen procedures The Nitty Gritty A culinary arts degree and/or equivalent training with 7+ years in industry and 2+ years of experience in culinary management role in a similar environment Must possess excellent business communication skills (both written and verbal) in order to respond effectively to the most sensitive inquiries Ability to manage according to employment and industry-relevant laws To successfully perform the duties described, conflict management and negotiation skills are required Must be flexible and able to perform multiple tasks, work in stressful situations with shifting priorities Must be familiar with Microsoft Word, Excel, Outlook and other computer programs. Must demonstrate excellent people skills and a professional, friendly, and enthusiastic demeanor Be detail-oriented, reliable and punctual, and have exceptional organizational skills Necessary State Food Handler's License(s) Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Nestled on more than a mile of Yellowstone riverfront, and just 35 minutes from Yellowstone National Park, Sage Lodge is inspired by anglers, but beckons to outdoor enthusiasts of all kinds. Looking our at majestic Emigrant Peak, the Lodge blends the raw and rugged beauty of Paradise Valley with distinctive Montana hospitality. The expansiveness of Montana's unspoiled terrain is right outside your door for hiking, horseback riding, biking, fishing, and so much more. All conveniently located just 50 minutes from Bozeman. Sage Lodge offers 50 rustically elegant guestrooms each. Guests can take in the views of the Montana horizon while dining in the Fireside Room. Experience the softer side of the wild west at The Spa at Sage Lodge with relaxing and revitalizing body treatments. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability Creativity Enthusiasm Honesty Inclusion Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Mar 26, 2024
Full time
Executive Chef Sage Lodge Let's start off with the most important part-what's in it for you: The Perks Eligibility of perks is dependent upon job status Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture () Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Cell Phone allowance Incentive Eligible Our Commitment to you: "People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you'll do: The Brass Tacks Maintains responsibility for day-to-day operation of the kitchen and has complete responsibility for the kitchen in its entirety Develops and implements procedures to ensure that all work practices meet or exceed the established standards Communicates daily with General Manager for updates, changes and revisions to existing contracts Maintains standards for food quality, presentation, handling, sanitation and safety. Follows all appropriate policies and procedures Ensures timely and courteous follow-through on all client, guest, and team member requests Assists in the selection, supervision, training, development, scheduling, evaluating, disciplining, and counseling of staff Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards Monitors food and labor costs Conducts daily walk-through of all walk-in refrigerators, dry storage areas and food lines to ensure rotation, usage, cleanliness and proper sanitation Utilizes specification sheets to prepare daily preparation requirements, maintains par levels of necessary items Prepares and manages creation of new menu items Ensures attractive, consistent presentations of food items, both buffet and plated Interacts/supervises line cooks to monitor quality, presentation and consistency of food items prepared Handles all needs and accommodates customer requests in a timely manner Sets up, re-stocks, maintains, and cleans food preparation areas Responsible for ensuring presentation standards are meet for all hot and cold items Reads and interprets recipes Conducts product inventories, ordering and receiving of product Responsible for team maintenance of grooming standards Responsible for team adherence to standards for sanitation and safe food handling Responsible for all opening and closing kitchen procedures The Nitty Gritty A culinary arts degree and/or equivalent training with 7+ years in industry and 2+ years of experience in culinary management role in a similar environment Must possess excellent business communication skills (both written and verbal) in order to respond effectively to the most sensitive inquiries Ability to manage according to employment and industry-relevant laws To successfully perform the duties described, conflict management and negotiation skills are required Must be flexible and able to perform multiple tasks, work in stressful situations with shifting priorities Must be familiar with Microsoft Word, Excel, Outlook and other computer programs. Must demonstrate excellent people skills and a professional, friendly, and enthusiastic demeanor Be detail-oriented, reliable and punctual, and have exceptional organizational skills Necessary State Food Handler's License(s) Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Nestled on more than a mile of Yellowstone riverfront, and just 35 minutes from Yellowstone National Park, Sage Lodge is inspired by anglers, but beckons to outdoor enthusiasts of all kinds. Looking our at majestic Emigrant Peak, the Lodge blends the raw and rugged beauty of Paradise Valley with distinctive Montana hospitality. The expansiveness of Montana's unspoiled terrain is right outside your door for hiking, horseback riding, biking, fishing, and so much more. All conveniently located just 50 minutes from Bozeman. Sage Lodge offers 50 rustically elegant guestrooms each. Guests can take in the views of the Montana horizon while dining in the Fireside Room. Experience the softer side of the wild west at The Spa at Sage Lodge with relaxing and revitalizing body treatments. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability Creativity Enthusiasm Honesty Inclusion Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Overview Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park! We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start. We're hiring Hosts to Live. Work. Explore. this summer! As a Host, you would be responsible for greeting guests, accepting reservations, organizing wait-lists and seating charts to maintain smooth dining room flow. The Details: Position Type: Seasonal Season Dates: Late April 2024 - Late October 2024 Pay: $15.50/hr Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Host ($15.50/hr) Greet and seat guests, accept reservations, organize wait-lists and seating charts to maintain smooth dining room flow. Develop and maintain positive communication with Servers, Server Assistants, and the Manager on duty in the dining room. Qualifications Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, beverage and food menus as appropriate, operation of point of sales system. Knowledge of menu, specials and features. Knowledge of basic sanitation. Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified. Physical Requirements include: Must be able to stand for long periods of time, approximately 8 hours. Must be able to walk for long periods of time. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Mar 25, 2024
Full time
Overview Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park! We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start. We're hiring Hosts to Live. Work. Explore. this summer! As a Host, you would be responsible for greeting guests, accepting reservations, organizing wait-lists and seating charts to maintain smooth dining room flow. The Details: Position Type: Seasonal Season Dates: Late April 2024 - Late October 2024 Pay: $15.50/hr Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection , we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style). Room & Board costs equal to $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more). Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone Employee discounts at local gateway communities Access to maintained campgrounds and back country campsites inside and around the park Over 1,000 miles of hiking trails inside the park itself Fresh air, breathtaking views, and clear night skies World-class wildlife viewing of bison, elk, moose, wolves, bears, and more Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world Responsibilities Host ($15.50/hr) Greet and seat guests, accept reservations, organize wait-lists and seating charts to maintain smooth dining room flow. Develop and maintain positive communication with Servers, Server Assistants, and the Manager on duty in the dining room. Qualifications Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor. Ability to communicate effectively with guests, co-workers, and supervisors. Ability to absorb large amounts of information quickly: Service procedures, beverage and food menus as appropriate, operation of point of sales system. Knowledge of menu, specials and features. Knowledge of basic sanitation. Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified. Physical Requirements include: Must be able to stand for long periods of time, approximately 8 hours. Must be able to walk for long periods of time. Must be able to lift and carry a minimum of 50 pounds. Must be able to bend, stretch, and reach for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Requirements ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell. Job Description The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly
Mar 25, 2024
Full time
Requirements ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet to moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The employee is occasionally required to stoop, kneel, or smell. Job Description The Night Service Representative responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. ESSENTIAL JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. Attending to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft. Logging keys in and out, when necessary. Organizes, confirms, processes, and conducts limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. Keeps abreast of hotel policies, training, and safety procedures. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. Performs bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. Maintains proficiency in all location computer and software systems. Responds to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. When necessary, employees in this position may be asked to cover another hotel in their area during critical staffing needs. Other job duties as assigned by manager. KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to log, in writing, events and prepare routine correspondence. Ability to operate the hotel mobile phone. Ability to speak effectively before groups of customers. Must be proficient in reading and speaking English. Must have computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. Excellent oral and written communication skills. Friendly, cooperative manner and patience in dealing with guests and staff. Must maintain a professional appearance and demeanor. Self-starter with the ability to prioritize and handle issues under pressure. Strong time management and problem-solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Excellent opportunity to live onsite. The employee who performs this position is provided a hotel room for lodging as part of their employment and is on the overnight on-call schedule. The employee must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only: Night Service Rep Part Time $16.00 - $18.75 / Hourly
Overview Lift Operators monitor passenger's use of chairlifts including observing, advising, and assisting while they are in the operators work area as they load or unload from the aerial or surface lifts. The operator responds to unusual occurrences or conditions by choosing an appropriate action such as: assisting the passenger, slowing or stopping the lift, and continuing operation and observation. Enjoy three day weekends with four 10 hour shifts per week! Responsibilities All Lift Operators are expected to be knowledgeable of all operational, emergency, and equipment procedures related to Lift Operations. During shift, the Operator assumes responsible charge of the chairlift. This includes denying access to passengers in unsafe conditions, verifying that preoperational inspections are complete and documented, and maintaining an operational log Maintaining a clean and safe work environment by shoveling, raking and removing debris from ramp areas Must be willing to familiarize self with Big Sky Resort, skiable terrain, and surrounding areas in order to accurately converse with guests and answer questions Assist with any necessary projects, such as fencing, maze set-up, and sign replacement Have a welcoming and positive demeanor while greeting guests loading chairs Must be able to respond well to direction. This position is highly supervised by Lift Leads, Supervisors, and Managers. Qualifications Previous guest service experience is preferred Must have the ability to ski or snowboard in a competent manner Punctual and tolerant to long hours in cold weather Strong interpersonal skills All full time seasonal employees can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties Discounted vouchers for skiing at Big Sky Resort for friends and family Discounted ski/snowboard rentals with a free employee lesson 25%-50% off F&B and Retail at all Boyne outlets Eligibility for affordable Team Member Housing Eligible for seasonal loyalty bonus Lodging discounts for friends and family Discounted Lone Mountain Ranch Cross Country Ski Trail Pass Wellness Day and Eligibility for PTO Monthly employee events
Mar 25, 2024
Full time
Overview Lift Operators monitor passenger's use of chairlifts including observing, advising, and assisting while they are in the operators work area as they load or unload from the aerial or surface lifts. The operator responds to unusual occurrences or conditions by choosing an appropriate action such as: assisting the passenger, slowing or stopping the lift, and continuing operation and observation. Enjoy three day weekends with four 10 hour shifts per week! Responsibilities All Lift Operators are expected to be knowledgeable of all operational, emergency, and equipment procedures related to Lift Operations. During shift, the Operator assumes responsible charge of the chairlift. This includes denying access to passengers in unsafe conditions, verifying that preoperational inspections are complete and documented, and maintaining an operational log Maintaining a clean and safe work environment by shoveling, raking and removing debris from ramp areas Must be willing to familiarize self with Big Sky Resort, skiable terrain, and surrounding areas in order to accurately converse with guests and answer questions Assist with any necessary projects, such as fencing, maze set-up, and sign replacement Have a welcoming and positive demeanor while greeting guests loading chairs Must be able to respond well to direction. This position is highly supervised by Lift Leads, Supervisors, and Managers. Qualifications Previous guest service experience is preferred Must have the ability to ski or snowboard in a competent manner Punctual and tolerant to long hours in cold weather Strong interpersonal skills All full time seasonal employees can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties Discounted vouchers for skiing at Big Sky Resort for friends and family Discounted ski/snowboard rentals with a free employee lesson 25%-50% off F&B and Retail at all Boyne outlets Eligibility for affordable Team Member Housing Eligible for seasonal loyalty bonus Lodging discounts for friends and family Discounted Lone Mountain Ranch Cross Country Ski Trail Pass Wellness Day and Eligibility for PTO Monthly employee events
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Mar 25, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $13.86/Hr. Compensation Mid USD $17.32/Hr. Compensation Max USD $20.78/Hr.
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 25, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Refresh at Element Nashville Vanderbilt West End. Our new West End Nashville extended stay hotel has everything you need to feel your best on the road. Rest well in our spacious rooms and suites with fully equipped kitchens, dedicated workspaces, and our signature Heavenly Beds. Start your morning with healthy selections from our complimentary breakfast and join us in the evenings for drinks at our social reception. You can also explore restaurants nearby like BrickTop's, Farm Burger, and The Ridge. Stay active at our refreshing outdoor pool and 24-hour fitness center. During your stay, enjoy easy access to Music Row, Vanderbilt University, Ryman Auditorium, and more top attractions. Vanderbilt University Medical Center is also nearby. Our convenient West End location makes our event spaces a great choice for your upcoming meeting, wedding, or special occasion. No matter how long you're in town, make the most of it at the all-new Element Nashville Vanderbilt West End. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 25, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Refresh at Element Nashville Vanderbilt West End. Our new West End Nashville extended stay hotel has everything you need to feel your best on the road. Rest well in our spacious rooms and suites with fully equipped kitchens, dedicated workspaces, and our signature Heavenly Beds. Start your morning with healthy selections from our complimentary breakfast and join us in the evenings for drinks at our social reception. You can also explore restaurants nearby like BrickTop's, Farm Burger, and The Ridge. Stay active at our refreshing outdoor pool and 24-hour fitness center. During your stay, enjoy easy access to Music Row, Vanderbilt University, Ryman Auditorium, and more top attractions. Vanderbilt University Medical Center is also nearby. Our convenient West End location makes our event spaces a great choice for your upcoming meeting, wedding, or special occasion. No matter how long you're in town, make the most of it at the all-new Element Nashville Vanderbilt West End. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Información disponible en español a continuación. The Rooftop Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 23, 2024
Full time
Información disponible en español a continuación. The Rooftop Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan