Salon Coordinator

  • Toms Beautiful Hair
  • San Francisco, CA, USA
  • Sep 06, 2019
Full time Other

Job Description

Salon Coordinator

Have you worked the front desk of a salon and are ready for more responsibility? Do you flourish best in a team environment? Do you measure success based on the successes of the talented individuals you support? Do you take pride and ownership in what you do knowing that it directly reflects who you are as a person and as a team player?

As our clients' first point of contact, the Salon Coordinator creates instant and exceptional client rapport, with an approachable, client- and service- focused demeanor. You have a positive outlook, friendly speaking voice, are unquestionably trustworthy, extremely well-organized, thoughtfully efficient, and great in communicating. You are tech-savvy (email/typing, mobile devices, POS) and have a keen interest and find inspiration in the beauty-service industry.

Additionally, you are adept at handling high stress situations, a good listener, retain information, and critically problem solves. You thrive best in a team environment.

You have a "run it, like you own it" business attitude. Finally, you are always looking for ways to improve operational processes and business efficiencies. You will report directly to the salon's Business Operations Manager.

Duties include, but are not limited to:

  • Open/Closing procedures
  • Client Experience
    • Greet/Check-in clients
    • Offer refreshment, cell phone charge, etc.
    • Answer salon phone/book appointments
    • Respond to online scheduling requests
    • Close-out clients
    • Maintain and update all client information
    • Manage salon calendar
    • Create internal/external salon communications
    • Maintain salon's social media accounts
  • Salon Operations
    • Laundry
    • Sweep/Vacuum/Dust
    • Maintain a clean and orderly back area and all areas visible to clients at all times
    • Manage product inventory/places orders
    • Liaise between clients, stylists, vendors in a professional and compassionate demeanor
  • Training (formal and independent)
    • Oribe® product knowledge
    • René Furterer® product knowledge
    • Obtain proficiency knowledge of Mindbody software
    • Obtain proficiency knowledge of Frederick software
    • Obtain proficiency knowledge of Bowtie software
    • Obtain working knowledge of Apple hardware We offer:
  • Minimum 30 hours p/week
  • Flexible hours scheduling (Sundays & Mondays off)
  • Commuter benefits
  • Health Insurance (Medical, Dental)
  • Flexible personal time-off policy
  • Generous discount on hair services and products
  • Compensation: $17.50-$20.50 (based on experience) + 10% commission of retail sales

Toms Beautiful Hair, a contemporary, light-filled, loft studio salon has been a part of the small business community in San Francisco's North Beach neighborhood for 20+ years.

I and my highly-qualified hairstyling team are inspired by the diversity of the city, culture, and heartbeat of San Francisco.

(Don't forget to also check us out on Yelp!)