At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Hosts for our Retail and Experience team at Peller Estates Winery. Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a must do destination! Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting April or May - this person will work a variety of shifts including greeting guest outdoors, indoors for functions and events and around the property as needed. Apply early! the offer • Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role • Organize and maintain Open Tables reservations and function binder. • Ensure that all information regarding the restaurant and winery as a whole is updated and accurate. • Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times. • The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times. • Maximize revenues per guest transaction (including up-selling) via a solid understanding of: • property wines / property spirits / accessories / experiences / Wine Club membership benefits / events • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations the requirements • Demonstrated Guest/Customer service excellence focus • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Apr 19, 2024
Full time
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience. We are currently hiring Hosts for our Retail and Experience team at Peller Estates Winery. Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontario's Niagara Peninsula - a must do destination! Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you won't want to miss the opportunity to be a part of the team! We are interviewing and making offers for jobs starting April or May - this person will work a variety of shifts including greeting guest outdoors, indoors for functions and events and around the property as needed. Apply early! the offer • Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities! • Part-time and Full-time opportunities during peak season • Employee gift card to be used on products, restaurant, or experiences • Incentives based on wine clubs sold • Best in class wine, beer and whisky education program • Access to our Employees Assistance Program, Learning Library and Development Seminars the role • Organize and maintain Open Tables reservations and function binder. • Ensure that all information regarding the restaurant and winery as a whole is updated and accurate. • Responsible for upkeep of all menus and bill folders and that these items are in perfect condition at all times. • The retail lists, comment cards, property brochures, Wine Club benefit must be stocked and up to date at all times. • Maximize revenues per guest transaction (including up-selling) via a solid understanding of: • property wines / property spirits / accessories / experiences / Wine Club membership benefits / events • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations the requirements • Demonstrated Guest/Customer service excellence focus • Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked • Smart Serve certification (you can get this online in less than 4 hours if you don't have it!) We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Overview: $13 / hour Assist with the running of the Band & Choral Festival during the spring months (March, April & May). May also assist with other events as needed. Supports Marketing Events Coordinators in coordination of needs for the Parks annual Band and Choral Festival. Assists with set-up and tear down of the festival at the beginning and end of the event. Assists with registration, check-in, warm-up, timing, tallying scores, etc. for all gorups performing. Communicates regularly and clearly with Band/Choral directors, teachers, parents and students. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays. You!
Apr 19, 2024
Full time
Overview: $13 / hour Assist with the running of the Band & Choral Festival during the spring months (March, April & May). May also assist with other events as needed. Supports Marketing Events Coordinators in coordination of needs for the Parks annual Band and Choral Festival. Assists with set-up and tear down of the festival at the beginning and end of the event. Assists with registration, check-in, warm-up, timing, tallying scores, etc. for all gorups performing. Communicates regularly and clearly with Band/Choral directors, teachers, parents and students. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays. You!
Overview: $13 / hour Assist with the running of the Band & Choral Festival during the spring months (March, April & May). May also assist with other events as needed. Supports Marketing Events Coordinators in coordination of needs for the Parks annual Band and Choral Festival. Assists with set-up and tear down of the festival at the beginning and end of the event. Assists with registration, check-in, warm-up, timing, tallying scores, etc. for all gorups performing. Communicates regularly and clearly with Band/Choral directors, teachers, parents and students. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays. You!
Apr 19, 2024
Full time
Overview: $13 / hour Assist with the running of the Band & Choral Festival during the spring months (March, April & May). May also assist with other events as needed. Supports Marketing Events Coordinators in coordination of needs for the Parks annual Band and Choral Festival. Assists with set-up and tear down of the festival at the beginning and end of the event. Assists with registration, check-in, warm-up, timing, tallying scores, etc. for all gorups performing. Communicates regularly and clearly with Band/Choral directors, teachers, parents and students. Some of our amazing perks and benefits: FREE admission to Carowinds and other Cedar Fair parks! FREE tickets for friends and family! 10% discounts on food and 20% discounts on merchandise! Work with people from here, near, and from all over the world! Exclusive associate-only events! Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience. Positions are currently available for those who are 16 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Carowinds. Availability to include some weekdays, weekends, evenings, and holidays. You!
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 18, 2024
Full time
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Job Description Job DescriptionWe are seeking a Restaurant Hosts, Servers, Bartenders, Barbacks, Food Runners Needed to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.Responsibilities:Serve food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at the restaurantRespond to guest inquiries and requests in a timely fashionPerform other restaurant duties as assigned"â Qualifications:Previous experience in customer service, food service, or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsAt least 1 year related experience
Apr 16, 2024
Full time
Job Description Job DescriptionWe are seeking a Restaurant Hosts, Servers, Bartenders, Barbacks, Food Runners Needed to become an integral part of our team! You will take orders and serve food to patrons at the dining establishment.Responsibilities:Serve food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at the restaurantRespond to guest inquiries and requests in a timely fashionPerform other restaurant duties as assigned"â Qualifications:Previous experience in customer service, food service, or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsAt least 1 year related experience
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 16, 2024
Full time
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Apr 16, 2024
Full time
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Fully Funded Education Benefits (100% tuition coverage including books and fees) Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Hostess/Cashier Professional is an essential part of the customer experience and delivers on our mission to be like no other store in the world, by serving a customer who stopped in for our world famous frozen yogurt or seating a customer who is meeting a friend for a sit down meal. We rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store events. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a staff that ensures a dining experience like no other. Essential Functions: Greet guests with eagerness in a courteous manner and let them know the wait times Accommodate guests when needed Knowledgeable and proficient with register Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Ability to communicate effectively, presenting information in a clear and concise manner Enjoys interacting with customers Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling and stooping Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs FOODS00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
JOB SUMMARY:Welcomes and seats guests and receives andrecords payment of restaurant guest checks. KEY JOB FUNCTIONS:Greetsrestaurant guests in a friendly and courteous manner.Arrangesfor prompt seating of guests in order of arrival or availability of seatingaccommodations.Quotesaccurate waiting times, and seats guests when tables are available.Assistsin identifying casino comps, hotel and VIP guests for seating; communicateswith comp authorizer (signer) regarding any comp charges by the compee.Maintainscleanliness of menus.Familiarizesself with hotel/casino so that accurate directions can be given to guests whoinquire.Acceptsresponsibility for cash register bankroll, all cash received, charge card andcomplimentary receipts.Maintainsthe appropriate supplies needed for the proper performance of duties.Preparesmultiple reports.Respondsto telephone calls.Usescomputerized cash register. Records and pays out tips to Wait Staff when the tipsare charged to credit cards and guest rooms. Qualifications:EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferredPrevious experience as a cashier and/or host preferred Previous experience with accounting or heavy math preferred QUALIFICATIONS:Literate and fluent in EnglishAbove average communication and guest service skillsAccuracy in the handling of moneyLegible handwritingAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Finger dexterity to use a computerized cash registerAbility to use repetitive motionAbility to grasp, hold, reach, bend, squat, push-pull, occasional use of a step stool, have hand-eye coordinationAbility to constantly walk and stand during shiftMobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and seePositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 15, 2024
Full time
JOB SUMMARY:Welcomes and seats guests and receives andrecords payment of restaurant guest checks. KEY JOB FUNCTIONS:Greetsrestaurant guests in a friendly and courteous manner.Arrangesfor prompt seating of guests in order of arrival or availability of seatingaccommodations.Quotesaccurate waiting times, and seats guests when tables are available.Assistsin identifying casino comps, hotel and VIP guests for seating; communicateswith comp authorizer (signer) regarding any comp charges by the compee.Maintainscleanliness of menus.Familiarizesself with hotel/casino so that accurate directions can be given to guests whoinquire.Acceptsresponsibility for cash register bankroll, all cash received, charge card andcomplimentary receipts.Maintainsthe appropriate supplies needed for the proper performance of duties.Preparesmultiple reports.Respondsto telephone calls.Usescomputerized cash register. Records and pays out tips to Wait Staff when the tipsare charged to credit cards and guest rooms. Qualifications:EDUCATION and/or EXPERIENCE: High School graduate or equivalent preferredPrevious experience as a cashier and/or host preferred Previous experience with accounting or heavy math preferred QUALIFICATIONS:Literate and fluent in EnglishAbove average communication and guest service skillsAccuracy in the handling of moneyLegible handwritingAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Finger dexterity to use a computerized cash registerAbility to use repetitive motionAbility to grasp, hold, reach, bend, squat, push-pull, occasional use of a step stool, have hand-eye coordinationAbility to constantly walk and stand during shiftMobility to move quickly and easily throughout the restaurant and kitchen areas Ability to hear and seePositions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
POSITION SUMMARYThe employee in this position is responsible for providing superior service to both internal and external guests. Seats patrons in a professional and timely manner, assuring they have an outstanding dining experience. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive. Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members. Answering phone, greeting customers, keeping track of seat availability in restaurant and ensuring rotation of server's sections per departmental plan. Responsible for greeting customers in a friendly and timely manner, addressing them by name whenever possible. Knowledgeable in menu and any specials informing guests as seated. Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a 'yes we can' attitude, every guest every time. Must wear black, slip resistant shoes at all times. Clean and professional appearance. Assists wait staff/busser as needed. Responsible for maintaining clean and organized host area and assists in maintaining side stations and resetting tables. Ability to recognize an intoxicated guest and handle according to company and state rules and regulations. Knowledge and demonstration of work place safety procedures. Completes all company-required training within designated time frames Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests. Other duties as assigned.
Apr 15, 2024
Full time
POSITION SUMMARYThe employee in this position is responsible for providing superior service to both internal and external guests. Seats patrons in a professional and timely manner, assuring they have an outstanding dining experience. JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive. Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members. Answering phone, greeting customers, keeping track of seat availability in restaurant and ensuring rotation of server's sections per departmental plan. Responsible for greeting customers in a friendly and timely manner, addressing them by name whenever possible. Knowledgeable in menu and any specials informing guests as seated. Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a 'yes we can' attitude, every guest every time. Must wear black, slip resistant shoes at all times. Clean and professional appearance. Assists wait staff/busser as needed. Responsible for maintaining clean and organized host area and assists in maintaining side stations and resetting tables. Ability to recognize an intoxicated guest and handle according to company and state rules and regulations. Knowledge and demonstration of work place safety procedures. Completes all company-required training within designated time frames Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests. Other duties as assigned.
Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apr 14, 2024
Full time
Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
ESSENTIAL JOB FUNCTIONS: Establish and maintain positive customer relationships with VIP players Identifies, attracts, and maintains close ties with targeted Asian guests through personal contact, by phone and in person. Effectively use phone-calls, emails, text messages, and written correspondence to keep contact with players to invite to various on and off-property events Consistently exceed the needs of guests by booking hotel, event, show, transportation, and dining reservations Positively promote property and company-wide promotions, events, and amenities to guests Issue complimentaries or other offers to guests while using discretion based on play and property guidelines Maintain confidentiality of both customer and company information Strive to achieve and exceed bench-mark goals/objectives set by management Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams Increase guest database by building loyalty among valued VIP customers by networking and receiving referrals on new potential players. Assist special events during VIP events Fully complies with all applicable rules, regulations, laws and policies, Code of Commitment and conducts themselves with highest levels of integrity and honesty on and off property. Assist players with opening or increasing credit lines on property or within the brand Provide information to property leadership related to guest feedback, suggestions, concerns, or issues QUALIFICATIONS: Minimum three years experience casino/hotel, customer service, host or other marketing experience required High school diploma required (College degree or equivalent experience preferred). Must be able to sit, stand or walk for long periods of time Must be able to work in an environment containing second hand smoke, dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Must be available to travel. Must be able to respond calmly and make rational decisions, when handling guest conflicts Must be able to operate a computer and other necessary office equipment. Must be able to obtain and maintain a Mississippi gaming license Must be able to effectively manage time and perform multiple tasks simultaneously. Must have excellent customer service skills and networking abilities . Must present a professional appearance at all times. Must have excellent oral and written communication skills.
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Establish and maintain positive customer relationships with VIP players Identifies, attracts, and maintains close ties with targeted Asian guests through personal contact, by phone and in person. Effectively use phone-calls, emails, text messages, and written correspondence to keep contact with players to invite to various on and off-property events Consistently exceed the needs of guests by booking hotel, event, show, transportation, and dining reservations Positively promote property and company-wide promotions, events, and amenities to guests Issue complimentaries or other offers to guests while using discretion based on play and property guidelines Maintain confidentiality of both customer and company information Strive to achieve and exceed bench-mark goals/objectives set by management Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams Increase guest database by building loyalty among valued VIP customers by networking and receiving referrals on new potential players. Assist special events during VIP events Fully complies with all applicable rules, regulations, laws and policies, Code of Commitment and conducts themselves with highest levels of integrity and honesty on and off property. Assist players with opening or increasing credit lines on property or within the brand Provide information to property leadership related to guest feedback, suggestions, concerns, or issues QUALIFICATIONS: Minimum three years experience casino/hotel, customer service, host or other marketing experience required High school diploma required (College degree or equivalent experience preferred). Must be able to sit, stand or walk for long periods of time Must be able to work in an environment containing second hand smoke, dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Must be available to travel. Must be able to respond calmly and make rational decisions, when handling guest conflicts Must be able to operate a computer and other necessary office equipment. Must be able to obtain and maintain a Mississippi gaming license Must be able to effectively manage time and perform multiple tasks simultaneously. Must have excellent customer service skills and networking abilities . Must present a professional appearance at all times. Must have excellent oral and written communication skills.
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for you Bam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess Lead provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Handles all aspects of the food operation during assigned shift. Ensures Front Service staff behavior and appearance are in compliance with established policy. Ensures that customer's problems/complaints are handled in an effective, courteous manner. Directly oversees staff on assigned shift. Schedules lunch breaks and maintains employee break records. Acts as a role model to other employees, always presents oneself as a credit to Harrah's and encourages others to do the same. Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Apr 14, 2024
Full time
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
JOB SUMMARY: The Host is responsible for providing superior service to both internal and external guests. The Host/ is also responsible for delivery of customer service to ensure our guests are afforded a remarkable experience. KEY JOB FUNCTIONS: Adhere to department service standards of being accommodating, accurate, and attentive. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. Responsible for providing superior guest service including seating and greeting the guest. Routine manual labor includes clearing tables, moving tables and chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic equipment. Takes and serves to-go orders as needed. Completes all company-required training within the designated time periods. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED Required. Must be at least 19 years of age to work in the Casino. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to speak, read, write, and understand English. Ability to maintain regular, predictable attendance according to schedule. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to work with the public in a professional manner. Must respect the confidentiality of both guests and company as sensitive information will be given and received. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
JOB SUMMARY: The Host is responsible for providing superior service to both internal and external guests. The Host/ is also responsible for delivery of customer service to ensure our guests are afforded a remarkable experience. KEY JOB FUNCTIONS: Adhere to department service standards of being accommodating, accurate, and attentive. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. Responsible for providing superior guest service including seating and greeting the guest. Routine manual labor includes clearing tables, moving tables and chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic equipment. Takes and serves to-go orders as needed. Completes all company-required training within the designated time periods. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED Required. Must be at least 19 years of age to work in the Casino. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to speak, read, write, and understand English. Ability to maintain regular, predictable attendance according to schedule. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to work with the public in a professional manner. Must respect the confidentiality of both guests and company as sensitive information will be given and received. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Apr 14, 2024
Full time
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Apr 14, 2024
Full time
JOBSUMMARY:The primary responsibility of the Cabana Host is to make cabana reservations and welcome guests to the pool complex. Assist with any and all customer needs; maintain cleanliness of the pool deck i.e. rafts, dirty towels and bathrooms. Upsell and book daybeds and cabanas. Retail sales i.e. rafts, sundries, magazines and news papers. To protect the glass items and unauthorized items entering the pool complex. Follow and maintain all SNHD rules and regulations. ESSENTIAL JOB FUNCTIONS: All Cabana Host will report to pre-shift briefing in full Uniforms. The Cabana Host will familiarize themselves with the names of their guests and requested accommodations. The Cabana Host will be responsible for making cabana reservations and up selling amenities for the pool Ability to perform reaching and stooping motions repeatedly needed for cleaning and stocking work. Ability to climb ladders as needed for obtaining items located on high shelves Excellent customer service skills Remains alert to all activity occurring within their assigned section of the pool area throughout their shift. Treats customers with courtesy and respect at all times. Remains appropriately groomed as stated in the departmental guidelines appearance code. Notifies the manager immediately of any problems at the pool requiring any extra ordinary attention (i.e., guest injury, guest employee conflict, etc.). Ensures all guests follow pool rules (i.e., diving board safety, running, horseplay, etc.). QUALIFICATIONS: Able to carry 25-40 lbs. Able to work in excessive heat for extended periods of time. Ability to multi-task. Excellent customer service skills. Beverage Knowledge. PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled undertime constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
Apr 14, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youHarrah's New Orleans has teamed up with local sports legend Archie Manning to open Manning's Restaurant. Manning's is a sports themed restaurant that resides on Fulton Street. Manning's opened on January 19, 2012. The Southern-inspired menu will combine the straight forward dinner fare of Mississippi ('meat and three theme') with New Orleans favorites (Gumbo, P-Boys, Oysters, etc). BENEFITS:Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Caesars Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Restaurant Host/Hostess at Manning's provides friendly, excellent service to all customers who come to the casino's restaurant.ESSENTIAL JOB FUNCTIONS: Conducts assigned duties according to procedures. Greets guests quickly and courteously. Seat Guest promptly and with a smile Able to sell guest on all seating areas of the restaurant (i.e. bar and patio) Be aware of table status and control seating times Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.) Knows how to ring up all transactions and all tenders. Assists the Service Attendants/Counter Attendants/Culinary areas when needed. Handles and solves any concerns and questions from customers. Keeps all guest areas clean and neat. Complies with all appearance standards. Enters guests' merchandise in register, takes money from customer and accurately gives back change. Responsible for accurate control of cash drawer. Operates cash register and properly settles merchandise purchase Itemizes totals and presents guests with the price for payment Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: High volume dining experience preferred. OpenTable or reservation system knowledge recommended Understands variance policy of cash drawer and maintains low variance 1-year experience in customer service. Must possess basic math skills. Must be able to count cash drawer accurately Must possess excellent customer service/communication skills. Available to work required schedule which may include nights, weekends, holidays and overtime as needed. Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to accurately and quickly process all cash transactions. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.GAMING PERMIT: N/A
JOB SUMMARYThe Executive Host is responsible for providing quality customer service, guest satisfaction, and increasing rated play and loyalty of casino patrons.ESSENTIAL DUTIES AND RESPONSIBILITIES Delegate authority, and assign responsibilities and work schedules to department staff. Provides direct leadership to Casino Hosts. Communicates directly with guests regarding upcoming promotions and special events. Provides personalized guest service through direct interactions with guests through various methods of communication. Evaluates guests' play for purposes of issuing comps. Manages development, planning, communicating, and implementing player special events. Develops and manages the departmental budget, including capital expenditures. Monitors staffing levels to ensure budgetary compliance. Oversees interviewing, hiring, training and evaluating department staff. Maintains strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information. Prepares and delivers reports as needed. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES A Bachelor's degree in a business-related field, 5+ years of experience in the sales or marketing field, or the equivalent combination of education and experience is preferred. Gaming industry experience is required. High-level public relations and customer service skills are necessary. Excellent written and verbal communications skills are required. Must be able to work any necessary hours, including late nights, weekends, and holidays. Read, write, and understand complex instructions and reports. Communicate effectively with all casino guests, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand, sit and walk for long periods of time. Work environment may include smoke and variable temperature, lighting and noise levels. Must possess excellent communications and guest service skills. Must be able to work flexible hours, including late nights, weekends, holidays, and overtime. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.Ability to obtain a valid state gaming license.
Apr 14, 2024
Full time
JOB SUMMARYThe Executive Host is responsible for providing quality customer service, guest satisfaction, and increasing rated play and loyalty of casino patrons.ESSENTIAL DUTIES AND RESPONSIBILITIES Delegate authority, and assign responsibilities and work schedules to department staff. Provides direct leadership to Casino Hosts. Communicates directly with guests regarding upcoming promotions and special events. Provides personalized guest service through direct interactions with guests through various methods of communication. Evaluates guests' play for purposes of issuing comps. Manages development, planning, communicating, and implementing player special events. Develops and manages the departmental budget, including capital expenditures. Monitors staffing levels to ensure budgetary compliance. Oversees interviewing, hiring, training and evaluating department staff. Maintains strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information. Prepares and delivers reports as needed. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES A Bachelor's degree in a business-related field, 5+ years of experience in the sales or marketing field, or the equivalent combination of education and experience is preferred. Gaming industry experience is required. High-level public relations and customer service skills are necessary. Excellent written and verbal communications skills are required. Must be able to work any necessary hours, including late nights, weekends, and holidays. Read, write, and understand complex instructions and reports. Communicate effectively with all casino guests, casino departments, and fellow team members. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand, sit and walk for long periods of time. Work environment may include smoke and variable temperature, lighting and noise levels. Must possess excellent communications and guest service skills. Must be able to work flexible hours, including late nights, weekends, holidays, and overtime. Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.Ability to obtain a valid state gaming license.
JOB SUMMARY: The Host/Hostess is responsible for providing superior service to both internal and external guests. The Host/Hostess is also responsible for delivery of customer service to ensure our guests are afforded a remarkable experience. KEY JOB FUNCTIONS: Adhere to department service standards of being accommodating, accurate, and attentive. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. Responsible for providing superior guest service including seating and greeting the guest. Routine manual labor includes clearing tables, moving tables and chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic equipment. Takes and serves to-go orders as needed. Completes all company-required training within the designated time periods. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED Required. Must be at least 21 years of age.
Apr 14, 2024
Full time
JOB SUMMARY: The Host/Hostess is responsible for providing superior service to both internal and external guests. The Host/Hostess is also responsible for delivery of customer service to ensure our guests are afforded a remarkable experience. KEY JOB FUNCTIONS: Adhere to department service standards of being accommodating, accurate, and attentive. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. Responsible for providing superior guest service including seating and greeting the guest. Routine manual labor includes clearing tables, moving tables and chairs, dust mopping, sweeping, wet mopping, vacuuming and simple operation of basic equipment. Takes and serves to-go orders as needed. Completes all company-required training within the designated time periods. Performs other duties as assigned. QUALIFICATIONS: High School Diploma or GED Required. Must be at least 21 years of age.
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host. The VIP Sports Executive Host acts as the primary growth engine for Caesars Sportsbook online VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. What You Will Do:Sales Manages all aspects of a guest's account in all states for Sports Betting, and iGaming where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes.Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events, sporting venues, and special promotions as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with munication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and sports betting technologies Physical Requirements: Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the office The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Apr 14, 2024
Full time
WELCOME TO THE EMPIRE Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting and iGaming platform across America. We share a passion for sports and iGaming and are industry leaders providing best-in-class service for all our customers. BEHOLD Caesars Sportsbook, America's leading sports book provider, has an immediate opening for a VIP Sports Executive Host. The VIP Sports Executive Host acts as the primary growth engine for Caesars Sportsbook online VIPs, building relationships with players to increase app engagement and drive the VIP segment of the business. The Host can quickly develop a rapport via phone, email, and text, and build trust with our highest worth VIPs and will build upon an existing database, prospect for new players, and reactivate inactive players. What You Will Do:Sales Manages all aspects of a guest's account in all states for Sports Betting, and iGaming where applicable. Understands the best communication preferences for each player, (phone, email, or text) and uses all available technology to manage the relationship. Fully knowledgeable of all happenings on property and in-market for cross-sell opportunities. Demonstrates mastery of all existing products/services and/or progress on new initiatives, bonus programs and system changes.Service Constantly strives to delight our guests by exceeding expectations through enthusiastic and personalized service. Hosts guests at social events, sporting venues, and special promotions as applicable. Ensures all concerns are addressed in a timely manner communicating with internal and external partners. Handles difficult situations in a calm and professional manner, seeking to de-escalate the situation and ensure customer satisfaction. Demonstrates a willingness to teach, mentor, train and share information with munication Uses available technology and resources, including Textline, Teams, Slack, RingCentral, Salesforce, emails, and cell phones, to ensure all guests are receiving VIP treatment inside and outside of standard business hours. Coordinates with internal and external business stakeholders including, but not limited to Player Support, Caesars Rewards team, VIP Leaders, Marketing Technology/IT managers, software platform vendors, and analytics team members, to advance VIP efforts. Communicates successes and challenges on a regular and on-going basis to direct supervisor and works with Leadership to improve. Strategy & Innovation Brainstorms and helps create new VIP promotions and initiatives to enhance the value VIP program producing measurable financial results from VIP guest-base. Responds to daily reporting identifying movement in coded population including incliners, decliners, defectors, and funding changes with personal outreach and VIP offers. Identifies ways to increase efficiencies and improve upon products and services. Has the ability to multitask and prioritize in a fast-paced environment. Integrity & Compliance Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty. Coordinates with Compliance, Responsible Gaming and other Risk Management team members as needed on guest claims and disputes to resolve conflicts. What You Will Need: Three+ years of experience in sales, casino, and/or loyalty marketing. Bachelor's Degree or equivalent work experience. Experience in Microsoft Office Suite, Salesforce, understanding Analytics dashboards, and sports betting technologies Physical Requirements: Must be able to sit for extended periods of time Must be able to type and talk on the phone for extended periods of time Regular attendance in the office The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary. As a part of Caesars Sportsbook & Casino's employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.