Guest Service Agent

  • Hotel Los Gatos
  • Los Gatos, CA, USA
  • Sep 06, 2019
Full time Other

Job Description

Hotel Los Gatos is a unique Full Service Luxury Boutique hotel with a Mediterranean atmosphere in Los Gatos and is a proud member of Greystone Hotels.

We are looking for outgoing team members to assist in attending to immediate needs of each guest upon arrival and throughout their stay at the property. Our guest service agents are enabled to assist our guests with a wide variety of responsibilities to enhance their stay. This includes concierge information thorough knowledge of all hotel services as well as the neighboring areas throughout Silicon Valley, bell, valet and room service deliveries courteously delivered to guest rooms upon request.

For Employees, Hotel Los Gatos is a fast paced, team-oriented environment that is dedicated to provide our guests an exceptional level of service. While the position does have a competitive compensation, we also offer our employees a great compensation package including:
-Health, Dental and Vision
-Separate vacation and sick time
-Access to a 401k
-Employee discounts at our sister properties when available in San Francisco, LA and San Diego
-Advancement opportunities at both the property or within the company

Located in one of the premier communities of Silicon Valley, Hotel Los Gatos is convenient to the San Jose Airport, minutes away from both the offices of major tech companies and the wineries and attractions of the Santa Cruz Mountains. the sophisticated Hotel Los Gatos delivers luxury guestrooms and one- and two-bedroom suites with sitting areas, cable television, plush bathrobes, and Egyptian cotton linens. Hotel amenities include a swimming pool, Jacuzzi, inviting patios, fine dining on site and complimentary access to a fitness club across the street.