Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
Mar 27, 2024
Full time
Assistant Kitchen Manager At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Telemedicine is free for all part-time employees and any full-time employees enrolled in a Parker's medical plan, a monthly plan is available for uninsured employees. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee Conditions apply Receive a raise after 60 days of employment Paid personal Time Off granted on your first day of employment Conditions apply Free Life Insurance equaling 1x your annual salary Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits As an Assistant Kitchen Manager at Parker's Kitchen, you will assist the Kitchen Manager with the direction and organization of kitchen operations to maintain high standards of food and beverage quality, service and outstanding customer service. Assistant Kitchen Manager is Responsible For: Management of all food service employees on the shift. Practices and maintains safe food service procedures at all times. Customer Service for all restaurant guests. Speaks honestly and acts with integrity at all times. Compliance to company standards, systems, procedures, and policies. Requirements to be an Assistant Food Service Manager: 1+ year prior experience in food service management, restaurant management, or any other applicable management position. Current ServSafe certification is a plus Assistant Kitchen Managers are scheduled a variable 40 hour work week, or as business necessitates Ability to multitask, perform repeated bending, standing and reaching, and occasionally lift up to 50 pounds. General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
West Virginia Department of Education
Romney, West Virginia
Position Type: Cook/Nutrition Services/Cooks Date Posted: 3/22/2024 Location: Hampshire High School Closing Date: 04/05/2024 County: Hampshire County Schools - website THIS POSITION IS FOR THE SCHOOL YEAR POSITION: Cook II/III IMMEDIATE SUPERVISOR: Principal FLSA STATUS: Non-Exempt EMPLOYMENT TERM: Minimum 200 days annually, pursuant to WV Code 18A-4-8; extended employment days may be established by HCBOE SALARY: Pursuant to WV Code 18A-4-8, in accordance with Hampshire County Salary Schedule, Pay Grade B, C, D or E; commensurate with experience and education level plus competitive benifits package equal to approximatly 35% of direct compensation. EVALUATION: Performance in this position will be evaluated by the building principal/immediate supervisor and in accordance with WV State Code 18A-2-12, WV State Board Policy 5314, and HCBOE Evaluation Policy for Service Personnel JOB SUMMARY: The Cook performs cooking and baking duties, following nutritionally sound menus and may be assigned inventory, record keeping, computer input responsibilities. The cook may assume additional duties in the absence of the Cafeteria Manager. Positions in this class require specific training and the ability to do quantity cooking and/or baking. After initial orientation, work is performed with minimum supervision. Nature of the work requires moderate physical effort, continuous standing, and use of commercial food service equipment. Pursuant to WV Code 18A-4-8: 'Cook II' means a person employed to interpret menus, to prepare and serve meals in a food service program of a school. 'Cook III' means a person employed to prepare and serve meals, make reports, prepare requisitions for supplies, order equipment and repairs for a food service program of a school system. PERFORMANCE RESPONSIBILITIES: (Additional duties may be assigned) Adheres to appropriate safety, hygiene and health standards as mandated by Hazard Analysis and Critical Control Point (HACCP) Follows school schedules and be punctual Reviews weekly menus for planning food preparation schedule Operates commercial food service equipment Prepares a variety of menu items for daily service including scratch cooking and following recipes Maintains temperature readings Assembles, measure, and mixes ingredients for a variety of food items Follows written, verbal and other directions Participates in cleaning, maintenance and security of kitchen and storage areas Sets up and arranges food to be served on a daily basis Receives, inspects, and temps incoming merchandise Appropriately stores foods and supplies Inputs data (ordering) in computer when applicable Has a working knowledge of all kitchen equipment and devices and show ability to maintain this equipment Reacts favorably to constructive criticism Cooperates with various school programs, groups, and outside organizations using the school cafeteria, including planning and supervising the preparation and serving for special events. This may involve occasional overtime. Assists with preparation of all school meals for students and adults Assists with preparation of special dietary items for identified students When requested, trains/instructs substitute cooks assigned to the work location in preparation of school meals Maintains harmonious relations with students, staff, vendors, parents, and other outside entities that associate with the child nutrition program Cares for, maintains, and operates equipment and utensils common to large quantity preparation, cooking, storage and distribution of food Maintains regular attendance and complies with State Law and County policies and regulations Maintains an environment that is safe for food and food preparation Anticipates and effectively addresses unforeseen crises associated with feeding large groups of children Assists in implementing meals based on district and school objectives and the needs and abilities of students Reads and interprets written recipes and other written and verbal directions Attends workshops as directed Maintains confidentiality, unquestionable integrity When necessary, acts as Cafeteria Manager assigning duties and inspecting food reading for consumption Makes menu item substitutions with the approval of Cafeteria Manager and Child Nutrition Director Maintains accurate records which may include receipts, inventories of equipment and food supplies, order food supplies following established procedures QUALIFICATIONS: High School diploma or equivalent, pursuant to WV Code 18A-2-5; Criminal background check conducted pursuant to WV Code 18-5-15c; Meet the definition of "Qualifications" in WV Code 18A-4-8b; demonstrated competency, pursuant to WV Code 18A-4-8e (state approved competency test) as required. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains current Serv-Safe Certification Effectively presents information and respond to questions from administrators, students, staff and general public consistent with the duties of the positions Performs work requiring considerable standing Applies concepts such as fractions, percentages, ratios, and proportions to practical situations consistent with the duties of the position Interfaces effectively with other departments, school personnel, other maintenance staff and business contacts from outside the county Reads and complies with labels and safety warnings on cleaning agents and hazardous materials Interprets an variety of instructions furnished in written, oral, diagram, or schedule form PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach, walk, climb, lift heavy objects, pull, push, grasp, bend, use commercial food service equipment, talk, hear, see and use repetitive motions. The employee is required to exert moderate physical effort and stand continuously. While performing the duties of this job, the employee may frequently lift and/or move at least 40-60 pounds of materials, food supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff members. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The temperature in a school kitchen can range from -10 degrees F in a walk-in freezer to 100 degrees F or above near the ovens, stove and dishwasher. Temperatures can exceed 400 degrees F while operating ovens. The work floor surface, by the nature of this job, will be wet and slippery periodically throughout the day. Therefore, shoes with nonskid soles are recommended. The noise level in the work environment is moderate loud to loud (70-90dB). The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee. The employee shall remain free of any alcohol or non-prescribed drugs while in the workplace. Alcohol and controlled substances which effect employee productivity, safety, or judgment in the workplace will not be tolerated.
Mar 23, 2024
Full time
Position Type: Cook/Nutrition Services/Cooks Date Posted: 3/22/2024 Location: Hampshire High School Closing Date: 04/05/2024 County: Hampshire County Schools - website THIS POSITION IS FOR THE SCHOOL YEAR POSITION: Cook II/III IMMEDIATE SUPERVISOR: Principal FLSA STATUS: Non-Exempt EMPLOYMENT TERM: Minimum 200 days annually, pursuant to WV Code 18A-4-8; extended employment days may be established by HCBOE SALARY: Pursuant to WV Code 18A-4-8, in accordance with Hampshire County Salary Schedule, Pay Grade B, C, D or E; commensurate with experience and education level plus competitive benifits package equal to approximatly 35% of direct compensation. EVALUATION: Performance in this position will be evaluated by the building principal/immediate supervisor and in accordance with WV State Code 18A-2-12, WV State Board Policy 5314, and HCBOE Evaluation Policy for Service Personnel JOB SUMMARY: The Cook performs cooking and baking duties, following nutritionally sound menus and may be assigned inventory, record keeping, computer input responsibilities. The cook may assume additional duties in the absence of the Cafeteria Manager. Positions in this class require specific training and the ability to do quantity cooking and/or baking. After initial orientation, work is performed with minimum supervision. Nature of the work requires moderate physical effort, continuous standing, and use of commercial food service equipment. Pursuant to WV Code 18A-4-8: 'Cook II' means a person employed to interpret menus, to prepare and serve meals in a food service program of a school. 'Cook III' means a person employed to prepare and serve meals, make reports, prepare requisitions for supplies, order equipment and repairs for a food service program of a school system. PERFORMANCE RESPONSIBILITIES: (Additional duties may be assigned) Adheres to appropriate safety, hygiene and health standards as mandated by Hazard Analysis and Critical Control Point (HACCP) Follows school schedules and be punctual Reviews weekly menus for planning food preparation schedule Operates commercial food service equipment Prepares a variety of menu items for daily service including scratch cooking and following recipes Maintains temperature readings Assembles, measure, and mixes ingredients for a variety of food items Follows written, verbal and other directions Participates in cleaning, maintenance and security of kitchen and storage areas Sets up and arranges food to be served on a daily basis Receives, inspects, and temps incoming merchandise Appropriately stores foods and supplies Inputs data (ordering) in computer when applicable Has a working knowledge of all kitchen equipment and devices and show ability to maintain this equipment Reacts favorably to constructive criticism Cooperates with various school programs, groups, and outside organizations using the school cafeteria, including planning and supervising the preparation and serving for special events. This may involve occasional overtime. Assists with preparation of all school meals for students and adults Assists with preparation of special dietary items for identified students When requested, trains/instructs substitute cooks assigned to the work location in preparation of school meals Maintains harmonious relations with students, staff, vendors, parents, and other outside entities that associate with the child nutrition program Cares for, maintains, and operates equipment and utensils common to large quantity preparation, cooking, storage and distribution of food Maintains regular attendance and complies with State Law and County policies and regulations Maintains an environment that is safe for food and food preparation Anticipates and effectively addresses unforeseen crises associated with feeding large groups of children Assists in implementing meals based on district and school objectives and the needs and abilities of students Reads and interprets written recipes and other written and verbal directions Attends workshops as directed Maintains confidentiality, unquestionable integrity When necessary, acts as Cafeteria Manager assigning duties and inspecting food reading for consumption Makes menu item substitutions with the approval of Cafeteria Manager and Child Nutrition Director Maintains accurate records which may include receipts, inventories of equipment and food supplies, order food supplies following established procedures QUALIFICATIONS: High School diploma or equivalent, pursuant to WV Code 18A-2-5; Criminal background check conducted pursuant to WV Code 18-5-15c; Meet the definition of "Qualifications" in WV Code 18A-4-8b; demonstrated competency, pursuant to WV Code 18A-4-8e (state approved competency test) as required. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains current Serv-Safe Certification Effectively presents information and respond to questions from administrators, students, staff and general public consistent with the duties of the positions Performs work requiring considerable standing Applies concepts such as fractions, percentages, ratios, and proportions to practical situations consistent with the duties of the position Interfaces effectively with other departments, school personnel, other maintenance staff and business contacts from outside the county Reads and complies with labels and safety warnings on cleaning agents and hazardous materials Interprets an variety of instructions furnished in written, oral, diagram, or schedule form PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach, walk, climb, lift heavy objects, pull, push, grasp, bend, use commercial food service equipment, talk, hear, see and use repetitive motions. The employee is required to exert moderate physical effort and stand continuously. While performing the duties of this job, the employee may frequently lift and/or move at least 40-60 pounds of materials, food supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff members. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The temperature in a school kitchen can range from -10 degrees F in a walk-in freezer to 100 degrees F or above near the ovens, stove and dishwasher. Temperatures can exceed 400 degrees F while operating ovens. The work floor surface, by the nature of this job, will be wet and slippery periodically throughout the day. Therefore, shoes with nonskid soles are recommended. The noise level in the work environment is moderate loud to loud (70-90dB). The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee. The employee shall remain free of any alcohol or non-prescribed drugs while in the workplace. Alcohol and controlled substances which effect employee productivity, safety, or judgment in the workplace will not be tolerated.
West Virginia Department of Education
Capon Bridge, West Virginia
Position Type: Cook/Nutrition Services/Cooks Date Posted: 3/22/2024 Location: Capon Bridge Elementary School Closing Date: 04/05/2024 County: Hampshire County Schools - website This position is for the school year. POSITION: Cook II/III IMMEDIATE SUPERVISOR: Principal FLSA STATUS: Non-Exempt EMPLOYMENT TERM: Minimum 200 days annually, pursuant to WV Code 18A-4-8; extended employment days may be established by HCBOE SALARY: Pursuant to WV Code 18A-4-8, in accordance with Hampshire County Salary Schedule, Pay Grade B, C, D or E; commensurate with experience and education level plus competitive benifits package equal to approximatly 35% of direct compensation. EVALUATION: Performance in this position will be evaluated by the building principal/immediate supervisor and in accordance with WV State Code 18A-2-12, WV State Board Policy 5314, and HCBOE Evaluation Policy for Service Personnel JOB SUMMARY: The Cook performs cooking and baking duties, following nutritionally sound menus and may be assigned inventory, record keeping, computer input responsibilities. The cook may assume additional duties in the absence of the Cafeteria Manager. Positions in this class require specific training and the ability to do quantity cooking and/or baking. After initial orientation, work is performed with minimum supervision. Nature of the work requires moderate physical effort, continuous standing, and use of commercial food service equipment. Pursuant to WV Code 18A-4-8: 'Cook II' means a person employed to interpret menus, to prepare and serve meals in a food service program of a school. 'Cook III' means a person employed to prepare and serve meals, make reports, prepare requisitions for supplies, order equipment and repairs for a food service program of a school system. PERFORMANCE RESPONSIBILITIES: (Additional duties may be assigned) Adheres to appropriate safety, hygiene and health standards as mandated by Hazard Analysis and Critical Control Point (HACCP) Follows school schedules and be punctual Reviews weekly menus for planning food preparation schedule Operates commercial food service equipment Prepares a variety of menu items for daily service including scratch cooking and following recipes Maintains temperature readings Assembles, measure, and mixes ingredients for a variety of food items Follows written, verbal and other directions Participates in cleaning, maintenance and security of kitchen and storage areas Sets up and arranges food to be served on a daily basis Receives, inspects, and temps incoming merchandise Appropriately stores foods and supplies Inputs data (ordering) in computer when applicable Has a working knowledge of all kitchen equipment and devices and show ability to maintain this equipment Reacts favorably to constructive criticism Cooperates with various school programs, groups, and outside organizations using the school cafeteria, including planning and supervising the preparation and serving for special events. This may involve occasional overtime. Assists with preparation of all school meals for students and adults Assists with preparation of special dietary items for identified students When requested, trains/instructs substitute cooks assigned to the work location in preparation of school meals Maintains harmonious relations with students, staff, vendors, parents, and other outside entities that associate with the child nutrition program Cares for, maintains, and operates equipment and utensils common to large quantity preparation, cooking, storage and distribution of food Maintains regular attendance and complies with State Law and County policies and regulations Maintains an environment that is safe for food and food preparation Anticipates and effectively addresses unforeseen crises associated with feeding large groups of children Assists in implementing meals based on district and school objectives and the needs and abilities of students Reads and interprets written recipes and other written and verbal directions Attends workshops as directed Maintains confidentiality, unquestionable integrity When necessary, acts as Cafeteria Manager assigning duties and inspecting food reading for consumption Makes menu item substitutions with the approval of Cafeteria Manager and Child Nutrition Director Maintains accurate records which may include receipts, inventories of equipment and food supplies, order food supplies following established procedures QUALIFICATIONS: High School diploma or equivalent, pursuant to WV Code 18A-2-5; Criminal background check conducted pursuant to WV Code 18-5-15c; Meet the definition of "Qualifications" in WV Code 18A-4-8b; demonstrated competency, pursuant to WV Code 18A-4-8e (state approved competency test) as required. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains current Serv-Safe Certification Effectively presents information and respond to questions from administrators, students, staff and general public consistent with the duties of the positions Performs work requiring considerable standing Applies concepts such as fractions, percentages, ratios, and proportions to practical situations consistent with the duties of the position Interfaces effectively with other departments, school personnel, other maintenance staff and business contacts from outside the county Reads and complies with labels and safety warnings on cleaning agents and hazardous materials Interprets an variety of instructions furnished in written, oral, diagram, or schedule form PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach, walk, climb, lift heavy objects, pull, push, grasp, bend, use commercial food service equipment, talk, hear, see and use repetitive motions. The employee is required to exert moderate physical effort and stand continuously. While performing the duties of this job, the employee may frequently lift and/or move at least 40-60 pounds of materials, food supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff members. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The temperature in a school kitchen can range from -10 degrees F in a walk-in freezer to 100 degrees F or above near the ovens, stove and dishwasher. Temperatures can exceed 400 degrees F while operating ovens. The work floor surface, by the nature of this job, will be wet and slippery periodically throughout the day. Therefore, shoes with nonskid soles are recommended. The noise level in the work environment is moderate loud to loud (70-90dB). The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee. The employee shall remain free of any alcohol or non-prescribed drugs while in the workplace. Alcohol and controlled substances which effect employee productivity, safety, or judgment in the workplace will not be tolerated.
Mar 23, 2024
Full time
Position Type: Cook/Nutrition Services/Cooks Date Posted: 3/22/2024 Location: Capon Bridge Elementary School Closing Date: 04/05/2024 County: Hampshire County Schools - website This position is for the school year. POSITION: Cook II/III IMMEDIATE SUPERVISOR: Principal FLSA STATUS: Non-Exempt EMPLOYMENT TERM: Minimum 200 days annually, pursuant to WV Code 18A-4-8; extended employment days may be established by HCBOE SALARY: Pursuant to WV Code 18A-4-8, in accordance with Hampshire County Salary Schedule, Pay Grade B, C, D or E; commensurate with experience and education level plus competitive benifits package equal to approximatly 35% of direct compensation. EVALUATION: Performance in this position will be evaluated by the building principal/immediate supervisor and in accordance with WV State Code 18A-2-12, WV State Board Policy 5314, and HCBOE Evaluation Policy for Service Personnel JOB SUMMARY: The Cook performs cooking and baking duties, following nutritionally sound menus and may be assigned inventory, record keeping, computer input responsibilities. The cook may assume additional duties in the absence of the Cafeteria Manager. Positions in this class require specific training and the ability to do quantity cooking and/or baking. After initial orientation, work is performed with minimum supervision. Nature of the work requires moderate physical effort, continuous standing, and use of commercial food service equipment. Pursuant to WV Code 18A-4-8: 'Cook II' means a person employed to interpret menus, to prepare and serve meals in a food service program of a school. 'Cook III' means a person employed to prepare and serve meals, make reports, prepare requisitions for supplies, order equipment and repairs for a food service program of a school system. PERFORMANCE RESPONSIBILITIES: (Additional duties may be assigned) Adheres to appropriate safety, hygiene and health standards as mandated by Hazard Analysis and Critical Control Point (HACCP) Follows school schedules and be punctual Reviews weekly menus for planning food preparation schedule Operates commercial food service equipment Prepares a variety of menu items for daily service including scratch cooking and following recipes Maintains temperature readings Assembles, measure, and mixes ingredients for a variety of food items Follows written, verbal and other directions Participates in cleaning, maintenance and security of kitchen and storage areas Sets up and arranges food to be served on a daily basis Receives, inspects, and temps incoming merchandise Appropriately stores foods and supplies Inputs data (ordering) in computer when applicable Has a working knowledge of all kitchen equipment and devices and show ability to maintain this equipment Reacts favorably to constructive criticism Cooperates with various school programs, groups, and outside organizations using the school cafeteria, including planning and supervising the preparation and serving for special events. This may involve occasional overtime. Assists with preparation of all school meals for students and adults Assists with preparation of special dietary items for identified students When requested, trains/instructs substitute cooks assigned to the work location in preparation of school meals Maintains harmonious relations with students, staff, vendors, parents, and other outside entities that associate with the child nutrition program Cares for, maintains, and operates equipment and utensils common to large quantity preparation, cooking, storage and distribution of food Maintains regular attendance and complies with State Law and County policies and regulations Maintains an environment that is safe for food and food preparation Anticipates and effectively addresses unforeseen crises associated with feeding large groups of children Assists in implementing meals based on district and school objectives and the needs and abilities of students Reads and interprets written recipes and other written and verbal directions Attends workshops as directed Maintains confidentiality, unquestionable integrity When necessary, acts as Cafeteria Manager assigning duties and inspecting food reading for consumption Makes menu item substitutions with the approval of Cafeteria Manager and Child Nutrition Director Maintains accurate records which may include receipts, inventories of equipment and food supplies, order food supplies following established procedures QUALIFICATIONS: High School diploma or equivalent, pursuant to WV Code 18A-2-5; Criminal background check conducted pursuant to WV Code 18-5-15c; Meet the definition of "Qualifications" in WV Code 18A-4-8b; demonstrated competency, pursuant to WV Code 18A-4-8e (state approved competency test) as required. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains current Serv-Safe Certification Effectively presents information and respond to questions from administrators, students, staff and general public consistent with the duties of the positions Performs work requiring considerable standing Applies concepts such as fractions, percentages, ratios, and proportions to practical situations consistent with the duties of the position Interfaces effectively with other departments, school personnel, other maintenance staff and business contacts from outside the county Reads and complies with labels and safety warnings on cleaning agents and hazardous materials Interprets an variety of instructions furnished in written, oral, diagram, or schedule form PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach, walk, climb, lift heavy objects, pull, push, grasp, bend, use commercial food service equipment, talk, hear, see and use repetitive motions. The employee is required to exert moderate physical effort and stand continuously. While performing the duties of this job, the employee may frequently lift and/or move at least 40-60 pounds of materials, food supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff members. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The temperature in a school kitchen can range from -10 degrees F in a walk-in freezer to 100 degrees F or above near the ovens, stove and dishwasher. Temperatures can exceed 400 degrees F while operating ovens. The work floor surface, by the nature of this job, will be wet and slippery periodically throughout the day. Therefore, shoes with nonskid soles are recommended. The noise level in the work environment is moderate loud to loud (70-90dB). The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Superintendent or his/her designee. The employee shall remain free of any alcohol or non-prescribed drugs while in the workplace. Alcohol and controlled substances which effect employee productivity, safety, or judgment in the workplace will not be tolerated.
$27 hr. is typical starting pay. Table Games Supervisors must know 2 major games, with previous professional experience dealing in a casino and have the ability to work during our busiest times in the casino, including nights, holidays and weekends. Caesars offers best-in-class benefits after 90 days Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets. ESSENTIAL JOB FUNCTIONS: Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel. Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures. Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance. Participate and provide recommendations in the hiring, performance evaluation, and termination processes. Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff. Prepares and coordinates the periodical performance review of assigned personnel. Alerts Casino Manager to potential safety problems. Maintains key security. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate. Changes cards/dice. Opens and closes games. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager. Ensures dealers are delivering the highest quality of guest service. Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Understands and enforces all company policies and procedures. Independently addresses other issues and concerns that arise. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment. DIRECTLY SUPERVISES: Tables Games Dealer
Mar 23, 2024
Full time
$27 hr. is typical starting pay. Table Games Supervisors must know 2 major games, with previous professional experience dealing in a casino and have the ability to work during our busiest times in the casino, including nights, holidays and weekends. Caesars offers best-in-class benefits after 90 days Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets. ESSENTIAL JOB FUNCTIONS: Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel. Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures. Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance. Participate and provide recommendations in the hiring, performance evaluation, and termination processes. Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff. Prepares and coordinates the periodical performance review of assigned personnel. Alerts Casino Manager to potential safety problems. Maintains key security. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate. Changes cards/dice. Opens and closes games. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager. Ensures dealers are delivering the highest quality of guest service. Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Understands and enforces all company policies and procedures. Independently addresses other issues and concerns that arise. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment. DIRECTLY SUPERVISES: Tables Games Dealer
At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. Summary The Field Project Manager is responsible for overseeing customer's kitchen remodel project from sale to project completion. This position will require the knowledge of sales, remodeling, kitchen design and management, including current conditions and industry network. Must have technical knowledge, scheduling, and organizational skills. Leadership of the bid process and project forecasting is required. Excellent verbal, written and facilitation skills; including the ability to influence, negotiate and explain complex processes to clients and staff. Essential Functions Responds promptly to sales leads provided by Home Depot Schedule in-home measures with customers Applies program sales process; identify and recommend enhancements Prepares an estimate of expected cost and scope of work Oversee design development Provides and reviews labor bid with customer, and submits labor bid to store for future purchase Accurately record and capture sales activities Manages work in sale funnel Review kitchen cabinet layout with customer to ensure fit of design Establishes rapport with customers, and discusses all their installation needs Delivers ongoing value to relationships with Home Depot associates in stores Primary point of contact for kitchen installations for specific stores, Service Providers, and Crew2 sales force acting as a liaison between the external customers, stores, and SP's managing all jobs in progress daily Perform job site visits during predetermined milestones and as needed Receive calendar of SP availability and offer jobs to meet customer schedules Approves SP invoices for payment confirming negotiated pricing by individual Proficient in permit applications and confirm with SP's that all permits are posted on site Assures open permits are tracked and closed as required by PM's as needed Assures Lead Safe practices are considered and/or followed on appropriate jobs and files appropriate paperwork Update all appropriate systems with notes Coordinate with flooring or countertop group if project includes multiple product lines Coordinate the change order process when needed Procurement of local prime contractors and vendor Conduct weekly construction progress meetings Maintains, tracks, and reports all financial aspects of project, including forecasts and billing Assume responsibility and communicate effectively and efficiently with supervising managers, consumers, general contractors, subcontractors, retailers Education & Experience Residential Kitchen Design remodeling: 3 years (Preferred) Project Management: 3 years (Preferred) Skills & Competencies Strong interpersonal skills and ability to work with consumers in relationship selling and project management Attention to detail of measurements, calculations, and material ordering Flexible schedule, occasional weekends, and/or evening appointments Manages sales funnel and supports activities with retailer including training Superior communication and organization development skills Proven ability to manage multiple projects in a dynamic, fast-paced environment Demonstrate knowledge and understanding of construction documentation and sequencing Practical knowledge of value-engineering Experienced in Design Software 20/20 (preferred) Experience with Microsoft Office (Project, Excel, Word) Ability to travel within an assigned market Work Eligibility Must pass work eligibility requirements. If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
Mar 20, 2024
Full time
At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. Summary The Field Project Manager is responsible for overseeing customer's kitchen remodel project from sale to project completion. This position will require the knowledge of sales, remodeling, kitchen design and management, including current conditions and industry network. Must have technical knowledge, scheduling, and organizational skills. Leadership of the bid process and project forecasting is required. Excellent verbal, written and facilitation skills; including the ability to influence, negotiate and explain complex processes to clients and staff. Essential Functions Responds promptly to sales leads provided by Home Depot Schedule in-home measures with customers Applies program sales process; identify and recommend enhancements Prepares an estimate of expected cost and scope of work Oversee design development Provides and reviews labor bid with customer, and submits labor bid to store for future purchase Accurately record and capture sales activities Manages work in sale funnel Review kitchen cabinet layout with customer to ensure fit of design Establishes rapport with customers, and discusses all their installation needs Delivers ongoing value to relationships with Home Depot associates in stores Primary point of contact for kitchen installations for specific stores, Service Providers, and Crew2 sales force acting as a liaison between the external customers, stores, and SP's managing all jobs in progress daily Perform job site visits during predetermined milestones and as needed Receive calendar of SP availability and offer jobs to meet customer schedules Approves SP invoices for payment confirming negotiated pricing by individual Proficient in permit applications and confirm with SP's that all permits are posted on site Assures open permits are tracked and closed as required by PM's as needed Assures Lead Safe practices are considered and/or followed on appropriate jobs and files appropriate paperwork Update all appropriate systems with notes Coordinate with flooring or countertop group if project includes multiple product lines Coordinate the change order process when needed Procurement of local prime contractors and vendor Conduct weekly construction progress meetings Maintains, tracks, and reports all financial aspects of project, including forecasts and billing Assume responsibility and communicate effectively and efficiently with supervising managers, consumers, general contractors, subcontractors, retailers Education & Experience Residential Kitchen Design remodeling: 3 years (Preferred) Project Management: 3 years (Preferred) Skills & Competencies Strong interpersonal skills and ability to work with consumers in relationship selling and project management Attention to detail of measurements, calculations, and material ordering Flexible schedule, occasional weekends, and/or evening appointments Manages sales funnel and supports activities with retailer including training Superior communication and organization development skills Proven ability to manage multiple projects in a dynamic, fast-paced environment Demonstrate knowledge and understanding of construction documentation and sequencing Practical knowledge of value-engineering Experienced in Design Software 20/20 (preferred) Experience with Microsoft Office (Project, Excel, Word) Ability to travel within an assigned market Work Eligibility Must pass work eligibility requirements. If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
About Us COMPANY SHARES 10% PROFIT SCHEME FOR YOU AND YOUR TEAM PAID OVERTIME PENSION ENHANCEMENTS UP TO 10% TAXI HOME CONTIRBUTIONS 4-WEEK SABBATICAL EVERY 5 YEARS STAFF DISCOUNT We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. HOP STOCK We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together. OVERTIME We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it's right to reimburse you in full for any extra time you work for us. PROFIT SHARE Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. PENSION ENHANCEMENT We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we're taking your future seriously. SAFE RIDE HOME We want to make sure you get home safe after a hard shift. That's why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew. 4-WEEK SABBATICAL After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want. STAFF DISCOUNT 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe ( don't put your hoody in the fridge though) BEER TRAINING We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. AND A LOT MORE Okay, deep breath enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts. We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A DEPUTY GENERAL MANAGER! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for a General Manager to join our team. In this role you'll be a true leader - you'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. You will be the right hand person for the General Manager, taking the reigns when they are away from the business to ensure that everything flows as it should. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also support in managing the profitability of the overall business. You'll be influential in leading a large management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. About You We are seeking candidates who currently hold the position of a General Manager. The ideal candidate will bring a wealth of experience and expertise to drive success in this dynamic role. You will have a couple of years experience in a busy bar & kitchen in order to help steer and develop the team here. Financial acumen will also be required for this role, with a solid understand of P&L's in all parts of the business. You'll be dedicated and flexible - this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don't is essential. We've got all the tools (and the beer), you just need to be excited to learn. You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You'll be a natural trainer & love seeing the people around you learn & develop, you'll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Proven experience of successfully managing and developing a driven and high performing with examples of team progression. THE BREWDOG CHARTER WE BLEED CRAFT BEER This is our true North. WE ARE UNCOMPROMISING If we don't love it, we don't do it. Ever. WE COUNT TIME IN DOG YEARS We are ambitious. We are relentless. We take risks. WE CHALLENGE EVERYTHING We forge our own path. WITHOUT US WE ARE NOTHING We are BrewDog.
Mar 20, 2024
Full time
About Us COMPANY SHARES 10% PROFIT SCHEME FOR YOU AND YOUR TEAM PAID OVERTIME PENSION ENHANCEMENTS UP TO 10% TAXI HOME CONTIRBUTIONS 4-WEEK SABBATICAL EVERY 5 YEARS STAFF DISCOUNT We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. HOP STOCK We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together. OVERTIME We pay overtime for any hours worked beyond your contracted hours to all salaried crew, because we know it's right to reimburse you in full for any extra time you work for us. PROFIT SHARE Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. PENSION ENHANCEMENT We increase our contributions to your pension up to 10% of your salary so together we can properly invest in your future. And, since the statutory amount all businesses pay is 3%, our decision to pay above that shows we're taking your future seriously. SAFE RIDE HOME We want to make sure you get home safe after a hard shift. That's why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew. 4-WEEK SABBATICAL After every 5 years here you will receive an additional 4 weeks off to spend doing whatever you want. STAFF DISCOUNT 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe ( don't put your hoody in the fridge though) BEER TRAINING We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. AND A LOT MORE Okay, deep breath enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples at the end of some shifts. We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A DEPUTY GENERAL MANAGER! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for a General Manager to join our team. In this role you'll be a true leader - you'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. You will be the right hand person for the General Manager, taking the reigns when they are away from the business to ensure that everything flows as it should. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also support in managing the profitability of the overall business. You'll be influential in leading a large management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. About You We are seeking candidates who currently hold the position of a General Manager. The ideal candidate will bring a wealth of experience and expertise to drive success in this dynamic role. You will have a couple of years experience in a busy bar & kitchen in order to help steer and develop the team here. Financial acumen will also be required for this role, with a solid understand of P&L's in all parts of the business. You'll be dedicated and flexible - this one of a kind role within BrewDog will be both challenging and rewarding, and something you can make your own. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don't is essential. We've got all the tools (and the beer), you just need to be excited to learn. You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You'll be a natural trainer & love seeing the people around you learn & develop, you'll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Proven experience of successfully managing and developing a driven and high performing with examples of team progression. THE BREWDOG CHARTER WE BLEED CRAFT BEER This is our true North. WE ARE UNCOMPROMISING If we don't love it, we don't do it. Ever. WE COUNT TIME IN DOG YEARS We are ambitious. We are relentless. We take risks. WE CHALLENGE EVERYTHING We forge our own path. WITHOUT US WE ARE NOTHING We are BrewDog.
Job Title: Floor Care Technician Department: Casino Services Reports To: Housekeeping Manager FLSA Status: Non-Exempt Closing Date: December 1 2023 by 4:00pm SUMMARY: Cleans and maintains all public and associate floors in the casino and off-site facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Maintains a maintenance schedule for floor care. Strip, wax and buff all linoleum floors. Extract carpets. Buff carpets. Clean grout on all tile floors and seal. Clean and maintain all floor thresholds. Polishes all brass on doors and bar. Extract gaming tables. Maintains a maintenance program for all machines. Reports all repairs of machines to Department Manager. Stain and Gum removal. Other duties as assigned by the Housekeeping Manager and or Housekeeping Supervisor. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must complete safety training, back injury prevention, MSDS, electrical safety. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. EDUCATION and/or EXPERIENCE: High school diploma or (GED) general education degree and up to one-year experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. MATHEMATICAL SKILLS: Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification Class III gaming license and St. Regis Mohawk Tribal Gaming License which require a criminal background check to be used solely for employment purposes. Failure to disclose required information will result in rescinding the job offer. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino or Mohawk Bingo Palace. Employment will not begin until process is complete. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the associate is regularly required to stand, walk, use hands and fingers, handle, feel, and reach with hands and arms. The associate frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The associate must push, pull and or lift 50 to 100 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts; high precarious places, fumes or airborne particles; toxic or caustic chemicals, outside weather conditions; and risk of electrical shock. "The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer."
Mar 19, 2024
Full time
Job Title: Floor Care Technician Department: Casino Services Reports To: Housekeeping Manager FLSA Status: Non-Exempt Closing Date: December 1 2023 by 4:00pm SUMMARY: Cleans and maintains all public and associate floors in the casino and off-site facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Maintains a maintenance schedule for floor care. Strip, wax and buff all linoleum floors. Extract carpets. Buff carpets. Clean grout on all tile floors and seal. Clean and maintain all floor thresholds. Polishes all brass on doors and bar. Extract gaming tables. Maintains a maintenance program for all machines. Reports all repairs of machines to Department Manager. Stain and Gum removal. Other duties as assigned by the Housekeeping Manager and or Housekeeping Supervisor. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must complete safety training, back injury prevention, MSDS, electrical safety. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. EDUCATION and/or EXPERIENCE: High school diploma or (GED) general education degree and up to one-year experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence. MATHEMATICAL SKILLS: Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification Class III gaming license and St. Regis Mohawk Tribal Gaming License which require a criminal background check to be used solely for employment purposes. Failure to disclose required information will result in rescinding the job offer. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino or Mohawk Bingo Palace. Employment will not begin until process is complete. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the associate is regularly required to stand, walk, use hands and fingers, handle, feel, and reach with hands and arms. The associate frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The associate must push, pull and or lift 50 to 100 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts; high precarious places, fumes or airborne particles; toxic or caustic chemicals, outside weather conditions; and risk of electrical shock. "The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer."
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Mar 19, 2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Mar 18, 2024
Full time
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Classified - Position - Cafeteria Manager Job Number Start Date Open Date 10/26/2023 Closing Date GENERAL DESCRIPTION OF DUTIES Under direction of the Food Services Supervisor, the purpose of the position is to oversee the management of food preparation, clean up and service duties in school cafeterias. Position is responsible for the training of Cafeteria staff to ensure high quality food is served through efficient cafeteria operations. Employee is accountable for preparing and processing records and documentation of purchasing and distribution, as well as payment of goods, services, supplies and equipment for school district cafeterias. Performs related work as directed. SPECIFIC DUTIES AND RESPONSIBILITIES Essential Job Functions The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Trains, supervises and evaluates cafeteria employees; performs in-service training. Administers and facilitates a high quality food service operation and harmonious working environment; ensures all food is delivered in a timely manner. Records quantity of unused food; stores food according to proper sanitation and standardized food storage practices; utilizes food effectively; maintains accurate, daily food production and inventory records. Performs routine accounting and reconciliation tasks; cash receipts and bank deposits. Supervises the preparation and serving of various food items according to standardized recipes and in the appropriate quantity, e.g., main dish, vegetables, baked goods. Ensures all food preparation equipment is operated according to all applicable sanitation and safety guidelines and regulations. Ensures cleanliness of the preparation area and equipment u, e.g., kitchen equipment and machinery, kitchen floors, food preparation surfaces utensils, dishes, dining room tables. Enforces all applicable Federal laws, School Board policies, and Food Service directives. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge / Skills / Abilities Ability to understand and follow written and oral instructions. Ability to effectively manage a staff comprised of employees engaged in carrying out cafeteria functions. Ability to read and write; ability to perform basic math accurately and efficiently. Ability to clearly communicate information both verbally and in writing. Ability to establish and maintain effective working relationships with management, other employees and students. Ability to work independently to carry out assignments to completion. Ability to perform duties with a professional and cooperative work ethic. Ability to climb, reach, bend, stoop, kneel, sit and stand for long periods of time; walk; lift up to 50 pounds. Ability to maintain high standards of personal hygiene, appearance, cleanliness, sanitation, and safety. Thorough knowledge of all applicable Federal laws, School Board policies, and Food Service directives. Knowledge of basic School District work policies and guidelines; knowledge of departmental practices and procedures. Education / Certifications / Experience High school diploma or GED; supplemented by four (4) to five (5) years progressively responsible experience in the preparation and serving of various food items within a similar educational institution; or an equivalent combination of education, training, and experience. Franklin City Schools is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Franklin City Schools will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reports To Principal Job Posting Link Salary Range: From/To $29,106.00 up to $37,176.00
Mar 18, 2024
Full time
Classified - Position - Cafeteria Manager Job Number Start Date Open Date 10/26/2023 Closing Date GENERAL DESCRIPTION OF DUTIES Under direction of the Food Services Supervisor, the purpose of the position is to oversee the management of food preparation, clean up and service duties in school cafeterias. Position is responsible for the training of Cafeteria staff to ensure high quality food is served through efficient cafeteria operations. Employee is accountable for preparing and processing records and documentation of purchasing and distribution, as well as payment of goods, services, supplies and equipment for school district cafeterias. Performs related work as directed. SPECIFIC DUTIES AND RESPONSIBILITIES Essential Job Functions The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Trains, supervises and evaluates cafeteria employees; performs in-service training. Administers and facilitates a high quality food service operation and harmonious working environment; ensures all food is delivered in a timely manner. Records quantity of unused food; stores food according to proper sanitation and standardized food storage practices; utilizes food effectively; maintains accurate, daily food production and inventory records. Performs routine accounting and reconciliation tasks; cash receipts and bank deposits. Supervises the preparation and serving of various food items according to standardized recipes and in the appropriate quantity, e.g., main dish, vegetables, baked goods. Ensures all food preparation equipment is operated according to all applicable sanitation and safety guidelines and regulations. Ensures cleanliness of the preparation area and equipment u, e.g., kitchen equipment and machinery, kitchen floors, food preparation surfaces utensils, dishes, dining room tables. Enforces all applicable Federal laws, School Board policies, and Food Service directives. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge / Skills / Abilities Ability to understand and follow written and oral instructions. Ability to effectively manage a staff comprised of employees engaged in carrying out cafeteria functions. Ability to read and write; ability to perform basic math accurately and efficiently. Ability to clearly communicate information both verbally and in writing. Ability to establish and maintain effective working relationships with management, other employees and students. Ability to work independently to carry out assignments to completion. Ability to perform duties with a professional and cooperative work ethic. Ability to climb, reach, bend, stoop, kneel, sit and stand for long periods of time; walk; lift up to 50 pounds. Ability to maintain high standards of personal hygiene, appearance, cleanliness, sanitation, and safety. Thorough knowledge of all applicable Federal laws, School Board policies, and Food Service directives. Knowledge of basic School District work policies and guidelines; knowledge of departmental practices and procedures. Education / Certifications / Experience High school diploma or GED; supplemented by four (4) to five (5) years progressively responsible experience in the preparation and serving of various food items within a similar educational institution; or an equivalent combination of education, training, and experience. Franklin City Schools is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Franklin City Schools will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reports To Principal Job Posting Link Salary Range: From/To $29,106.00 up to $37,176.00
Amrit Ocean Resort and Residences
West Palm Beach, Florida
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Amrit's Personal Wellness Support System (PWSS) has been created to deliver a personalized wellness roadmap for all of our guests. PWSS is based on Amrit's Five Pillar Philosophy focusing on Mindfulness, Nutrition, Fitness/Movement, Relaxation and Sleep. Our experts will Co Create individual plans that are aligned with guest personal goals and Lifestyles. The PWSS Manger is responsible for the coordination and implementation of the daily PWSS programming. The PWSS Manager will have direct oversight of the PWSS reservation process and will be key in delivering a seamless guest experience. Responsibilities: Oversight of pre arrival reservation team, on site coordinators and experts that are responsible for guest flow and scheduling of all wellness package guests that are staying at the resort. Firm understanding of Wellness trends and services and how they can be implemented into Amrit's programming. Direct contact with Wellness guests to ensure that all services and activities are meeting guest expectations. Maximize Wellness revenue and occupancy by reviewing status daily. Monitor selling of wellness packages and spa offerings daily. Attend daily and weekly Wellness Strategy meetings. Review arrivals report and daily guest report to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers and in house guests Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Control wellness package inventory. Make test calls according to hotel standards. Be knowledgeable about the uses and functions of Resort Suite Work with Wellness Director to ensure that forecast is completed on a timely basis, according to SOP's. Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Assist in preparation of monthly revenue and occupancy forecasting for wellness center and spa Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements. Process/correct daily payroll sheets. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all Reservations and stationary supplies. Review Reservations logbook and Guest Request log on a daily basis. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field Preferred Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Always maintain a warm and friendly demeanor. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attending all hotel required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Mar 17, 2024
Full time
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Amrit Ocean Resort & Residences The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life. Overview: Amrit's Personal Wellness Support System (PWSS) has been created to deliver a personalized wellness roadmap for all of our guests. PWSS is based on Amrit's Five Pillar Philosophy focusing on Mindfulness, Nutrition, Fitness/Movement, Relaxation and Sleep. Our experts will Co Create individual plans that are aligned with guest personal goals and Lifestyles. The PWSS Manger is responsible for the coordination and implementation of the daily PWSS programming. The PWSS Manager will have direct oversight of the PWSS reservation process and will be key in delivering a seamless guest experience. Responsibilities: Oversight of pre arrival reservation team, on site coordinators and experts that are responsible for guest flow and scheduling of all wellness package guests that are staying at the resort. Firm understanding of Wellness trends and services and how they can be implemented into Amrit's programming. Direct contact with Wellness guests to ensure that all services and activities are meeting guest expectations. Maximize Wellness revenue and occupancy by reviewing status daily. Monitor selling of wellness packages and spa offerings daily. Attend daily and weekly Wellness Strategy meetings. Review arrivals report and daily guest report to ensure accuracy. Be completely competent in all PMS functions used by Reservations. Be knowledgeable on property information (outlets, hours of operation, etc.) and ensure the staff is trained to communicate hotel information to callers and in house guests Comply with hotel policies on billing, routing, master accounts, A/R accounts and PM accounts. Control wellness package inventory. Make test calls according to hotel standards. Be knowledgeable about the uses and functions of Resort Suite Work with Wellness Director to ensure that forecast is completed on a timely basis, according to SOP's. Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments. Assist in preparation of monthly revenue and occupancy forecasting for wellness center and spa Complete weekly work schedule for reservation sales agents according to business forecast, payroll budget guidelines and productivity requirements. Process/correct daily payroll sheets. Follow and enforce all hotel credit policies. Understand and follow Revenue Strategy restrictions. Monitor all V.I.P.'s, special guests and requests. Maintain required pars of all Reservations and stationary supplies. Review Reservations logbook and Guest Request log on a daily basis. Maintain an organized and comprehensive filing system with documentation of reservations, reports, restrictions, etc. Qualifications: Education & Experience: A 4-year college degree; or a 2-year college degree and at least 1 year of related experience; or two to three years of experience in a hotel or related field Preferred Previous supervisory experience preferred. Must be proficient in Windows and company approved spreadsheets and word processing. Physical requirements: Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Always maintain a warm and friendly demeanor. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attending all hotel required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn. This position is responsible for the overall management of the pool food and beverage operation, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics Greets and seats guests as needed and ensure total guest satisfaction Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies Provides floor coverage as needed Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required Directs staff towards the goals of the Loews Corporation as defined by management Manages the hotel pool cabana program, to include reservations, bookings and sales. Ensures proper handling of guest checks and payment transactions Intercedes and/or fills in for employees should need occur Trains or supervises the training of all department employees Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management and fellow employees Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned
Mar 16, 2024
Full time
The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn. This position is responsible for the overall management of the pool food and beverage operation, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics Greets and seats guests as needed and ensure total guest satisfaction Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies Provides floor coverage as needed Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required Directs staff towards the goals of the Loews Corporation as defined by management Manages the hotel pool cabana program, to include reservations, bookings and sales. Ensures proper handling of guest checks and payment transactions Intercedes and/or fills in for employees should need occur Trains or supervises the training of all department employees Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance Is polite, friendly, and helpful to the guests, management and fellow employees Attends all appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Executes emergency procedures in accordance with hotel standards Complies with safety regulations and procedures Complies with hotel policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Other duties as assigned
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
Mar 16, 2024
Full time
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Mar 15, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Shift Manager/Shift Leader Role: Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed. Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensure that all employees present a neat clean appearance and wear company uniform. Personally demonstrate the Customer needs are the highest priority. Ensure food safety, quality and accuracy of orders. Resolve customer complaints quickly while maintaining positive customer relations. Greets customers with a smile, is polite and pleasant when speaking with customers. Works with urgency. Works with management and fellow employees. Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand. Demonstrates a positive and enthusiastic attitude with co-workers. Maintains professional demeanor and work environment. Attendance Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy Takes action without being told, goes beyond what is simply required and maintains a high activity level. Developing People Provide regular feedback to the RGM on the performance of Team Members. Provide ongoing constructive and complimentary feedback to Team Members. Actively participates in the training of Team Members. Handle conflicts constructively and works with RGM to achieve resolution. Act Like an Owner Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist RGM with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by manager. Job Requirements and Essential Functions: Strong preference for internal promote form Hourly Champion position. Must be at least 18 years old. Must pass reference check. Must have reliable transportation. Able to do basic business math. Able to stock shelves and coolers. Able to oversee and manage subordinate employees and provide direction. Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
Mar 14, 2024
Full time
Shift Manager/Shift Leader Role: Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed. Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensure that all employees present a neat clean appearance and wear company uniform. Personally demonstrate the Customer needs are the highest priority. Ensure food safety, quality and accuracy of orders. Resolve customer complaints quickly while maintaining positive customer relations. Greets customers with a smile, is polite and pleasant when speaking with customers. Works with urgency. Works with management and fellow employees. Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand. Demonstrates a positive and enthusiastic attitude with co-workers. Maintains professional demeanor and work environment. Attendance Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy Takes action without being told, goes beyond what is simply required and maintains a high activity level. Developing People Provide regular feedback to the RGM on the performance of Team Members. Provide ongoing constructive and complimentary feedback to Team Members. Actively participates in the training of Team Members. Handle conflicts constructively and works with RGM to achieve resolution. Act Like an Owner Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist RGM with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by manager. Job Requirements and Essential Functions: Strong preference for internal promote form Hourly Champion position. Must be at least 18 years old. Must pass reference check. Must have reliable transportation. Able to do basic business math. Able to stock shelves and coolers. Able to oversee and manage subordinate employees and provide direction. Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
Shift Manager/Shift Leader Role: Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed. Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensure that all employees present a neat clean appearance and wear company uniform. Personally demonstrate the Customer needs are the highest priority. Ensure food safety, quality and accuracy of orders. Resolve customer complaints quickly while maintaining positive customer relations. Greets customers with a smile, is polite and pleasant when speaking with customers. Works with urgency. Works with management and fellow employees. Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand. Demonstrates a positive and enthusiastic attitude with co-workers. Maintains professional demeanor and work environment. Attendance Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy Takes action without being told, goes beyond what is simply required and maintains a high activity level. Developing People Provide regular feedback to the RGM on the performance of Team Members. Provide ongoing constructive and complimentary feedback to Team Members. Actively participates in the training of Team Members. Handle conflicts constructively and works with RGM to achieve resolution. Act Like an Owner Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist RGM with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by manager. Job Requirements and Essential Functions: Strong preference for internal promote form Hourly Champion position. Must be at least 18 years old. Must pass reference check. Must have reliable transportation. Able to do basic business math. Able to stock shelves and coolers. Able to oversee and manage subordinate employees and provide direction. Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
Mar 14, 2024
Full time
Shift Manager/Shift Leader Role: Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. Responsibilities and Accountabilities: Ensuring Consistent Customer Satisfaction Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed. Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s). Ensure that all employees present a neat clean appearance and wear company uniform. Personally demonstrate the Customer needs are the highest priority. Ensure food safety, quality and accuracy of orders. Resolve customer complaints quickly while maintaining positive customer relations. Greets customers with a smile, is polite and pleasant when speaking with customers. Works with urgency. Works with management and fellow employees. Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand. Demonstrates a positive and enthusiastic attitude with co-workers. Maintains professional demeanor and work environment. Attendance Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy Takes action without being told, goes beyond what is simply required and maintains a high activity level. Developing People Provide regular feedback to the RGM on the performance of Team Members. Provide ongoing constructive and complimentary feedback to Team Members. Actively participates in the training of Team Members. Handle conflicts constructively and works with RGM to achieve resolution. Act Like an Owner Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking and holding times. Assist RGM with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by manager. Job Requirements and Essential Functions: Strong preference for internal promote form Hourly Champion position. Must be at least 18 years old. Must pass reference check. Must have reliable transportation. Able to do basic business math. Able to stock shelves and coolers. Able to oversee and manage subordinate employees and provide direction. Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Residential Assistant Manager, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Residential Assistant Manager, in coordination with the Residential Leader, directs and supervises the residence operations and provides managerial and administrative support including coordinating the move-in and interior decorating/finishing procedures for unit owners, conducting orientation for new unit owners, handling of day to day operations to ensure a smooth running of the house, keeping and filing of records, maintenance of logs related to expenses, supervising all functions of the residences. Maintain daily contact with individual unit owners, respond to their queries and solve any issues arising out of operations. Responsibilities Include (but are not limited to): Assist in people management eg. Hiring and training of all Residence team members, payroll, schedules, provide regular performance feedback, etc. Assist with financial management requirements eg. Annual budget, HOA billing process to include sending statements, accepting payment and monitoring account delinquencies ensuring accurate billing and collection, track resident spend, address all resident questions with respect to billing from the hotel/resort or association, monitors that all invoices are paid in a timely manner and are checked for accuracy In the absence of the Director or Assistant Director or Residences, be the first contact for any homeowner/tenant needs and concerns, ensuring the highest level of service and responsiveness Coordinate and manage the day-to-day operations of the residences. Eg. Oversee the resident requests, delivery, assist with purchase orders, etc. Assist with new owner / tenant orientations to their residence and hotel/resort. Ensure all required policies and procedures are understood and signed. Be the liaison between residences and hotel/resort departments to ensure residents are welcomed and recognized. Assists the Director and Assistant Director of Residences in maintaining the homeowners' assets through weekly, monthly walk-throughs as well as overseeing the coordination of the preventative maintenance program Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences Liaise between the Residential Division and the supporting hotel/resort departments to ensure all service requests from private residence homeowners and tenants are completed in a timely manner, to the highest standards of execution. Leads residential recognition efforts - maintain homeowner profiles keeping up to date information readily available, be Elite contact. Meet regularly with hotel/resort leadership team to discuss resident engagement. Coordinates efforts to ensure hotel/resort teams recognize residents. Produce a monthly spend report and share with key hotel/resort personnel to demonstrate incremental spend with respect to residence spending at the hotel Handle all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with the property services, in-house events, directions, local attractions, pre-arrival needs, etc. Become familiar with the legal and governance responsibilities of the Property Manager, Property Owners and Operator, and will remedy any conflicts that occur in-keeping with the project governing documents Preferred Qualifications and Skills: Previous managerial experience in a residence/HOA setting is strongly preferred or at least 2-3 years in a leadership luxury hospitality College education, hotel or business administration degree preferred Requires knowledge and the ability to lead a team in a positive and effective manner Possess excellent verbal and written communication skills About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 13, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a Residential Assistant Manager, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! The Residential Assistant Manager, in coordination with the Residential Leader, directs and supervises the residence operations and provides managerial and administrative support including coordinating the move-in and interior decorating/finishing procedures for unit owners, conducting orientation for new unit owners, handling of day to day operations to ensure a smooth running of the house, keeping and filing of records, maintenance of logs related to expenses, supervising all functions of the residences. Maintain daily contact with individual unit owners, respond to their queries and solve any issues arising out of operations. Responsibilities Include (but are not limited to): Assist in people management eg. Hiring and training of all Residence team members, payroll, schedules, provide regular performance feedback, etc. Assist with financial management requirements eg. Annual budget, HOA billing process to include sending statements, accepting payment and monitoring account delinquencies ensuring accurate billing and collection, track resident spend, address all resident questions with respect to billing from the hotel/resort or association, monitors that all invoices are paid in a timely manner and are checked for accuracy In the absence of the Director or Assistant Director or Residences, be the first contact for any homeowner/tenant needs and concerns, ensuring the highest level of service and responsiveness Coordinate and manage the day-to-day operations of the residences. Eg. Oversee the resident requests, delivery, assist with purchase orders, etc. Assist with new owner / tenant orientations to their residence and hotel/resort. Ensure all required policies and procedures are understood and signed. Be the liaison between residences and hotel/resort departments to ensure residents are welcomed and recognized. Assists the Director and Assistant Director of Residences in maintaining the homeowners' assets through weekly, monthly walk-throughs as well as overseeing the coordination of the preventative maintenance program Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences Liaise between the Residential Division and the supporting hotel/resort departments to ensure all service requests from private residence homeowners and tenants are completed in a timely manner, to the highest standards of execution. Leads residential recognition efforts - maintain homeowner profiles keeping up to date information readily available, be Elite contact. Meet regularly with hotel/resort leadership team to discuss resident engagement. Coordinates efforts to ensure hotel/resort teams recognize residents. Produce a monthly spend report and share with key hotel/resort personnel to demonstrate incremental spend with respect to residence spending at the hotel Handle all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve resident complaints; assist residents in all inquiries in connection with the property services, in-house events, directions, local attractions, pre-arrival needs, etc. Become familiar with the legal and governance responsibilities of the Property Manager, Property Owners and Operator, and will remedy any conflicts that occur in-keeping with the project governing documents Preferred Qualifications and Skills: Previous managerial experience in a residence/HOA setting is strongly preferred or at least 2-3 years in a leadership luxury hospitality College education, hotel or business administration degree preferred Requires knowledge and the ability to lead a team in a positive and effective manner Possess excellent verbal and written communication skills About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay Sick Pay, Disability Coverage and Life Insurance Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 13, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Join our team! Now hiring Floor Staff - Macadoodles - North Springfield, MO We are proudly managed by O'Reilly Hospitality Management, LLC (OHM.) At OHM, WE are: • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! What we offer: • 401k & Roth match - full-time and part-time team members are eligible! • Health, Dental, Vision & Life Insurance Options • Paid Time Off, including Paid Parental Leave • Growth Potential and Career Advancement • Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one! Essential Responsibilities: Serve guests responsibly, in adherence to company, local, state, and federal regulations (ie carding all guests who look under 40 for alcohol and tobacco sales.) Assist a guest with their purchases by unloading cart at the counter and assist with taking purchases to their vehicle. Clean, dust and stock products, floors, counters, bathrooms and shelves. • Maintain outside appearance of store as well including by not limited to sidewalks, parking lot, windows, ice machines, and trash bins. Must always acknowledge a guest if you are within 3 feet and ask if they need any assistance. If possible walk the guest to the aisle or directly to the product they are looking for. When working behind the counter always greet the guest as they enter the store, as they are leaving the store and when they approach the register. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Follow company policies and procedures. • Verbally communicate with managers, co-workers, guests, and the general public in a positive manner. Embrace O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Performs other duties and responsibilities as required or requested. Education & Experience: Must be at least 21 years old. Certification to serve alcohol as directed by state and local laws required. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree. May be required to lift in excess of 40 pounds on occasion. Physical Activity of the Position: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
Mar 13, 2024
Full time
Join our team! Now hiring Floor Staff - Macadoodles - North Springfield, MO We are proudly managed by O'Reilly Hospitality Management, LLC (OHM.) At OHM, WE are: • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering team members throughout all levels of leadership. Every team member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! What we offer: • 401k & Roth match - full-time and part-time team members are eligible! • Health, Dental, Vision & Life Insurance Options • Paid Time Off, including Paid Parental Leave • Growth Potential and Career Advancement • Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one! Essential Responsibilities: Serve guests responsibly, in adherence to company, local, state, and federal regulations (ie carding all guests who look under 40 for alcohol and tobacco sales.) Assist a guest with their purchases by unloading cart at the counter and assist with taking purchases to their vehicle. Clean, dust and stock products, floors, counters, bathrooms and shelves. • Maintain outside appearance of store as well including by not limited to sidewalks, parking lot, windows, ice machines, and trash bins. Must always acknowledge a guest if you are within 3 feet and ask if they need any assistance. If possible walk the guest to the aisle or directly to the product they are looking for. When working behind the counter always greet the guest as they enter the store, as they are leaving the store and when they approach the register. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Follow company policies and procedures. • Verbally communicate with managers, co-workers, guests, and the general public in a positive manner. Embrace O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Performs other duties and responsibilities as required or requested. Education & Experience: Must be at least 21 years old. Certification to serve alcohol as directed by state and local laws required. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Physical Requirements of the Position: Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree. May be required to lift in excess of 40 pounds on occasion. Physical Activity of the Position: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
Sugarloaf Inn 5000 Common Cir, Carrabassett Valley, ME 04947 5 shifts, Days & Nights - 2 days off Full Time/Year Round Job Perks are amazing if you are a skier or rider who loves to play in your off time. You can enjoy Sugarloaf's Ski Pass & there is opportunity for Seasonal Bonus when you become part of the Shipyard Brewing Team. Position: Kitchen Manager Reports to: General Manager Supervises: Kitchen Service Manager POSITION SUMMARY: Directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness ESSENTIAL PROFESSIONAL FUNCTIONS: • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. • Create a positive, professional and safe working environment for all employees. • Fill in where needed to ensure guest service standards and efficient operations. • Prepare all required paperwork, including forms and reports in an organized and timely manner. • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. • Work with Senior Management to plan and price menu items. Establish portion sizes and standards for all new menu items. Ensure that food cost standards are met. • Writes and costs weekly specials • Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. • Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. • Responsible for maintaining appropriate cleaning schedules for kitchen floors, walls, hoods, other equipment, including trash and dumpster areas and food storage areas. • Oversee the maintenance of proper food holding and refrigeration temperature control points. • Provide safety training in first aid, CPR, lifting and carrying objects and handling hazardous materials. • Maintain a professional and positive working relationship with all purveyors. • Complete monthly inventory RESULTS UPON WHICH PERFORMANCE IS EVALUATED: • Guests are delighted with flavor and presentation of food • Meals are delivered to guests in a timely manner • Food cost is at target of 31% • Inventory is well managed • Health department inspections reveal no critical violations, minor violations are corrected on the spot • Quality standards are met or exceeded QUALIFICATION STANDARDS: • A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook, cold line and expediter. • Culinary talent and expertise • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. • Be able to reach, bend, stoop and frequently lift up to 50 pounds. • Be able to work in a standing position for long periods of time.
Mar 09, 2024
Full time
Sugarloaf Inn 5000 Common Cir, Carrabassett Valley, ME 04947 5 shifts, Days & Nights - 2 days off Full Time/Year Round Job Perks are amazing if you are a skier or rider who loves to play in your off time. You can enjoy Sugarloaf's Ski Pass & there is opportunity for Seasonal Bonus when you become part of the Shipyard Brewing Team. Position: Kitchen Manager Reports to: General Manager Supervises: Kitchen Service Manager POSITION SUMMARY: Directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness ESSENTIAL PROFESSIONAL FUNCTIONS: • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. • Create a positive, professional and safe working environment for all employees. • Fill in where needed to ensure guest service standards and efficient operations. • Prepare all required paperwork, including forms and reports in an organized and timely manner. • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. • Work with Senior Management to plan and price menu items. Establish portion sizes and standards for all new menu items. Ensure that food cost standards are met. • Writes and costs weekly specials • Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. • Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. • Responsible for maintaining appropriate cleaning schedules for kitchen floors, walls, hoods, other equipment, including trash and dumpster areas and food storage areas. • Oversee the maintenance of proper food holding and refrigeration temperature control points. • Provide safety training in first aid, CPR, lifting and carrying objects and handling hazardous materials. • Maintain a professional and positive working relationship with all purveyors. • Complete monthly inventory RESULTS UPON WHICH PERFORMANCE IS EVALUATED: • Guests are delighted with flavor and presentation of food • Meals are delivered to guests in a timely manner • Food cost is at target of 31% • Inventory is well managed • Health department inspections reveal no critical violations, minor violations are corrected on the spot • Quality standards are met or exceeded QUALIFICATION STANDARDS: • A minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook, cold line and expediter. • Culinary talent and expertise • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. • Be able to reach, bend, stoop and frequently lift up to 50 pounds. • Be able to work in a standing position for long periods of time.