Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Waikiki restaurant is looking to grow our FOH team with experienced Service Ambassadors who are positive, outgoing, and fun! We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. This position is a hybrid role of sales (serving) & support (food/drink running & bussing). Due to the nature & job duties of this position, you must be 21+ to be work in this role and must have full weekend availability. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! The combined lunch & dinner average hourly rate for this position is $30 - $32 ($11/hour + tip hourly breakdown). Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise $300 Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Mar 22, 2024
Full time
Come live the craft beer way of life with us! Maui Brewing Company Restaurants are a direct extension of the values and practices we employ in brewing our handcrafted ales and lagers. We are passionate about the craft beer way of life, using local ingredients, sustainability, and giving back to our local community. We are looking for fun, energetic people excited to represent an environmentally conscious, fiercely local, handcrafted restaurant and brewpub. Our Waikiki restaurant is looking to grow our FOH team with experienced Service Ambassadors who are positive, outgoing, and fun! We are looking for people excited about our mission and passionate about our values and guest service excellence. As a vital part of our restaurant, the ideal candidate will be someone who is friendly, reliable, quick, organized and can follow safety and sanitation standards. This position is a hybrid role of sales (serving) & support (food/drink running & bussing). Due to the nature & job duties of this position, you must be 21+ to be work in this role and must have full weekend availability. If this sounds like you then please review our full job description in the attachment and click on "apply" in the right corner. We look forward to meeting you! Mahalo nui loa! The combined lunch & dinner average hourly rate for this position is $30 - $32 ($11/hour + tip hourly breakdown). Current benefits: Medical/Vision/Dental insurance when working 20+ hours per week - 1.5% of gross income Vision and dental buy-up at a low cost to the employees Great employee discount on food, drinks & merchandise $300 Referral bonus $4 shift meals Room for growth PTO after 1 year Great team and company culture to work with! In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit for directions and more information.
Make a splash at The Colonnade at our Boston rooftop pool. Offering an exhilarating gathering place for family and friends to enjoy a carefully-crafted cocktail among the Boston after going for a dip in our sparkling RTP rooftop pool. Our Boston hotel with pool has been considered one of the world's sexiest rooftop pools, offering a refined urban retreat. POSITION PURPOSE: The Food Runner/Busser is responsible for assisting the service staff in the successful delivery of both food and beverage offerings to our guests. The runner will insure the proper set-up and closing of the operation on a daily basis, while also maintaining a clean and organized area throughout service. Responsibilities include but not limited to: Consistently offers professional, engaging and friendly service Assist Servers with food service. Comfortably exhibit menu knowledge of both food and beverage offerings Clear tables and pick up food from the kitchen, ensuring food quality and accuracy before delivering food to Roof Top Pool Ability to work in a fast-paced, high volume environment Skills, Abilities and Experience needed to be successful Candidates must be at legal age to handle alcohol. Previous experience preferred Excellent communication and organizational skills Must be available to work a varied schedule to include days, nights, weekends and holidays. The Pool is open Memorial Day to Labor Day (weather permitting). PHYSICAL REQUIREMENTS Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Ability to carry and balance dishware and glassware in the course of service. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.
Mar 26, 2024
Full time
Make a splash at The Colonnade at our Boston rooftop pool. Offering an exhilarating gathering place for family and friends to enjoy a carefully-crafted cocktail among the Boston after going for a dip in our sparkling RTP rooftop pool. Our Boston hotel with pool has been considered one of the world's sexiest rooftop pools, offering a refined urban retreat. POSITION PURPOSE: The Food Runner/Busser is responsible for assisting the service staff in the successful delivery of both food and beverage offerings to our guests. The runner will insure the proper set-up and closing of the operation on a daily basis, while also maintaining a clean and organized area throughout service. Responsibilities include but not limited to: Consistently offers professional, engaging and friendly service Assist Servers with food service. Comfortably exhibit menu knowledge of both food and beverage offerings Clear tables and pick up food from the kitchen, ensuring food quality and accuracy before delivering food to Roof Top Pool Ability to work in a fast-paced, high volume environment Skills, Abilities and Experience needed to be successful Candidates must be at legal age to handle alcohol. Previous experience preferred Excellent communication and organizational skills Must be available to work a varied schedule to include days, nights, weekends and holidays. The Pool is open Memorial Day to Labor Day (weather permitting). PHYSICAL REQUIREMENTS Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Ability to carry and balance dishware and glassware in the course of service. Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Must be able to stand or walk for an extended period or for an entire work shift in indoor/outdoor environments.
Summary: Work with the Back of House staff and Food Servers to ensure guests have all food and beverage items needed and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent within the Pool environment Essential Functions and Responsibilities: Deliver food orders from kitchen to guest day beds or lounge chairs Greet the guests in an upbeat and positive manner Restock the kitchen line and condiments Reset both large and small trays to ensure proper supplies are available Prepare "to-go" items for guests Maintain a general knowledge of menu items and beverages offered Monitor and maintain cleanliness, sanitation and organization of assigned work areas Maintain complete knowledge and complies with all Departmental policies, procedures and service standards Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Requirements: Qualifications Six months previous experience performing same or similar job duties preferred Previous experience working in a high-paced food & beverage outlet preferred Experience providing high-touch guest service Ability to manage multiple tasks and remain calm in a high-paced environment Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 18 years of age Proven experience providing high level of guest service Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs. Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Vision, hearing, speaking and literacy (critical). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Potential Conditions Working inside in a noisy, smoky, and hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
Mar 26, 2024
Full time
Summary: Work with the Back of House staff and Food Servers to ensure guests have all food and beverage items needed and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent within the Pool environment Essential Functions and Responsibilities: Deliver food orders from kitchen to guest day beds or lounge chairs Greet the guests in an upbeat and positive manner Restock the kitchen line and condiments Reset both large and small trays to ensure proper supplies are available Prepare "to-go" items for guests Maintain a general knowledge of menu items and beverages offered Monitor and maintain cleanliness, sanitation and organization of assigned work areas Maintain complete knowledge and complies with all Departmental policies, procedures and service standards Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Requirements: Qualifications Six months previous experience performing same or similar job duties preferred Previous experience working in a high-paced food & beverage outlet preferred Experience providing high-touch guest service Ability to manage multiple tasks and remain calm in a high-paced environment Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 18 years of age Proven experience providing high level of guest service Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs. Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Vision, hearing, speaking and literacy (critical). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Potential Conditions Working inside in a noisy, smoky, and hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. About the role; Serve guest needs by assisting the Food Server with delivery of food from kitchen and completing guest requests. What you will do Deliver food from kitchen to the guest ensuring accuracy and timeliness. (30%) Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service. (15%) Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. (15%) Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. (10%) Assist in the breakdown, cleaning and set-up of buffets and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) What you bring High school education or equivalent experience. Minimum one year of food service or related work. Ability to carry and balance a tray. Ability to accurately read food tickets and communicate orders with the kitchen and servers. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Mar 22, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore's Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach. About the role; Serve guest needs by assisting the Food Server with delivery of food from kitchen and completing guest requests. What you will do Deliver food from kitchen to the guest ensuring accuracy and timeliness. (30%) Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service. (15%) Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. (15%) Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. (10%) Assist in the breakdown, cleaning and set-up of buffets and food stations. (10%) Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%) Work harmoniously and professionally with co-workers and supervisors. (10%) What you bring High school education or equivalent experience. Minimum one year of food service or related work. Ability to carry and balance a tray. Ability to accurately read food tickets and communicate orders with the kitchen and servers. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Exceptional service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining experience. As a Food Runner, you will take pride in the integral role you play in supporting your Food & Beverage Colleagues and "setting the stage" for a truly memorable meal. Consistently offers professional, engaging and friendly service Assist Food & Beverage Servers in all aspects of the dining experience Assist guests regarding menu items in an informative and helpful way Ensure the proper set up of all side stations in the outlet Have knowledge of beverage lists and promotions Have knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous experience is an asset Previous Point of Sale System experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!
Mar 22, 2024
Full time
Company Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America's. The only thing missing is you! What's in it for you: Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family Free meals at our on-site employee restaurant Learning programs through our Academies designed to sharpen your skills Great Medical and Dental benefits, 401K, Direct Deposit etc. Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit! Job Description Exceptional service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining experience. As a Food Runner, you will take pride in the integral role you play in supporting your Food & Beverage Colleagues and "setting the stage" for a truly memorable meal. Consistently offers professional, engaging and friendly service Assist Food & Beverage Servers in all aspects of the dining experience Assist guests regarding menu items in an informative and helpful way Ensure the proper set up of all side stations in the outlet Have knowledge of beverage lists and promotions Have knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous experience is an asset Previous Point of Sale System experience an asset Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo!
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 28, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 28, 2024
Full time
JOB SUMMARY:The primary responsibility of the Food Runner is to expedite all food orders taken by the Bartenders and Cocktail Servers to the guest quickly ESSENTIAL JOB FUNCTIONS: Serve Food in a timely manner. Ensure food order is correct before serving to the guests. Monitor tables closely and be attentive to guests' needs. QUALIFICATIONS: Work requires 6 months previous food server / running experience. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires interactions with customers, public and co-workers. Work requires teamwork with other staff members. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced, high volume environment involving constant public. Also, requires carrying serving trays weighing up to 15 lbs., and may require lifting bus tubs weighing up to 40 lbs. Shifts may vary based on business needs. Must be able to tolerate secondary tobacco smoke Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Mar 26, 2024
Full time
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Location Corpus Christi Hotel Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel. The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match. Job Description To provide exceptional poolside service to our guests and assist poolside bartender in any way possible. Season ends on September 2024 Responsibilities Able to work in fast paced, high volume restaurant. Complete pool bar server station set-up and breakdown/side-work. Demonstrate excellent teamwork. Maintain a clean and safe work environment. Be pleasant, smile, and greet all guests, using guest names when obtained. Perform any other duties as assigned by the Outlet Manager. Qualifications Season ends on September 2024 Able to walk throughout the Outlet area and between guest locations. Able to work flexible shifts, including weekends and holidays. Able to read English proficiently. Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Able to work outside in the heat for up to 8 hours. Must have vaild TABC and Food Handlers Certificates Omni Hotels & Resorts is an equal opportunity employer - veterans and disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 17, 2024
Full time
Location Corpus Christi Hotel Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel. The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match. Job Description To provide exceptional poolside service to our guests and assist poolside bartender in any way possible. Season ends on September 2024 Responsibilities Able to work in fast paced, high volume restaurant. Complete pool bar server station set-up and breakdown/side-work. Demonstrate excellent teamwork. Maintain a clean and safe work environment. Be pleasant, smile, and greet all guests, using guest names when obtained. Perform any other duties as assigned by the Outlet Manager. Qualifications Season ends on September 2024 Able to walk throughout the Outlet area and between guest locations. Able to work flexible shifts, including weekends and holidays. Able to read English proficiently. Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Able to work outside in the heat for up to 8 hours. Must have vaild TABC and Food Handlers Certificates Omni Hotels & Resorts is an equal opportunity employer - veterans and disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Corpus Christi Hotel Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel. The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match. To provide exceptional poolside service to our guests and assist poolside bartender in any way possible. Season ends on September 2024 Able to work in fast paced, high volume restaurant. Complete pool bar server station set-up and breakdown/side-work. Demonstrate excellent teamwork. Maintain a clean and safe work environment. Be pleasant, smile, and greet all guests, using guest names when obtained. Perform any other duties as assigned by the Outlet Manager. Season ends on September 2024 Able to walk throughout the Outlet area and between guest locations. Able to work flexible shifts, including weekends and holidays. Able to read English proficiently. Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Able to work outside in the heat for up to 8 hours. Must have vaild TABC and Food Handlers Certificates Omni Hotels & Resorts is an equal opportunity employer - veterans and disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 17, 2024
Full time
Corpus Christi Hotel Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel. The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match. To provide exceptional poolside service to our guests and assist poolside bartender in any way possible. Season ends on September 2024 Able to work in fast paced, high volume restaurant. Complete pool bar server station set-up and breakdown/side-work. Demonstrate excellent teamwork. Maintain a clean and safe work environment. Be pleasant, smile, and greet all guests, using guest names when obtained. Perform any other duties as assigned by the Outlet Manager. Season ends on September 2024 Able to walk throughout the Outlet area and between guest locations. Able to work flexible shifts, including weekends and holidays. Able to read English proficiently. Able to lift and carry 25 pounds routinely and up to 50 pounds occasionally. Able to walk, sit, stand, squat, and lean in the course of daily business for extended periods of time. Able to work outside in the heat for up to 8 hours. Must have vaild TABC and Food Handlers Certificates Omni Hotels & Resorts is an equal opportunity employer - veterans and disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Pool Server Apply now Position: Pool Server (Full time ) Property / Office: Mandarin Oriental, Miami Location: Miami, FL, United States The Pool Server will ensure the highest level of guest satisfaction by delighting our guests and championing our standards and pillars. The Pool Server should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team. The Pool Server will work with the Pool Attendants and Food Runners to maintain a clean and organized environment for guests. Overview of Position Ensure pool is free from towels, napkins or other unwanted objects Proactively offer any service to guests at pool and/or beach Have excellent knowledge of Pool/Beach food and drink menus Answer all questions relating to food and beverage menus Input all food and beverage orders into Infogenesis Responsible for accurate cash handling and credit card transactions Requirements Have a minimum of 2 years experience in similar position in a luxury hotel property. Have excellent communication and organization skills. Reading, writing and oral proficiency in the English language. Willing to work a flexible schedule and holidays. Be a self-motivator and motivator of others. Must be able to work in a high-pace and dynamic operation. Able to work together with other colleagues. Have a pleasant, friendly and helpful manner. Maintain a clean and healthy personal hygiene and grooming. Work in a safe, prudent and organized manner. Able to handle multiple tasks at one time. Able to consistently delight and satisfy our guest Able to handle guest requests in a detailed manner The Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. Our Hotel With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is located in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miami's only private beach. Working with us means We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental 'Colleague Journey' that exceeds colleague expectations. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
Mar 11, 2024
Full time
Pool Server Apply now Position: Pool Server (Full time ) Property / Office: Mandarin Oriental, Miami Location: Miami, FL, United States The Pool Server will ensure the highest level of guest satisfaction by delighting our guests and championing our standards and pillars. The Pool Server should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team. The Pool Server will work with the Pool Attendants and Food Runners to maintain a clean and organized environment for guests. Overview of Position Ensure pool is free from towels, napkins or other unwanted objects Proactively offer any service to guests at pool and/or beach Have excellent knowledge of Pool/Beach food and drink menus Answer all questions relating to food and beverage menus Input all food and beverage orders into Infogenesis Responsible for accurate cash handling and credit card transactions Requirements Have a minimum of 2 years experience in similar position in a luxury hotel property. Have excellent communication and organization skills. Reading, writing and oral proficiency in the English language. Willing to work a flexible schedule and holidays. Be a self-motivator and motivator of others. Must be able to work in a high-pace and dynamic operation. Able to work together with other colleagues. Have a pleasant, friendly and helpful manner. Maintain a clean and healthy personal hygiene and grooming. Work in a safe, prudent and organized manner. Able to handle multiple tasks at one time. Able to consistently delight and satisfy our guest Able to handle guest requests in a detailed manner The Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality. Our Hotel With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is located in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miami's only private beach. Working with us means We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental 'Colleague Journey' that exceeds colleague expectations. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description Join our dynamic team as a Pool Runner at the Basin Bar. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience. Ensure communication between the Basin Bar kitchen and Pool Servers running orders, getting the status on dishes, and calling the waitstaff to serve completed dishes. Ensure that all orders are completed accurately, in time, and with the correct priority. Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges. Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Operate, maintain and properly clean all service equipment and fittings Ensure that the outlet areas are tidy, organized, and well stocked at all times Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with guests upon delivery of dishes and ensure they have everything they need, as needed Qualifications Prior experience in customer service or a similar role, in a luxury setting, is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to communicate in English. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 11, 2024
Full time
Company Description A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Job Description Join our dynamic team as a Pool Runner at the Basin Bar. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience. Ensure communication between the Basin Bar kitchen and Pool Servers running orders, getting the status on dishes, and calling the waitstaff to serve completed dishes. Ensure that all orders are completed accurately, in time, and with the correct priority. Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges. Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Operate, maintain and properly clean all service equipment and fittings Ensure that the outlet areas are tidy, organized, and well stocked at all times Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with guests upon delivery of dishes and ensure they have everything they need, as needed Qualifications Prior experience in customer service or a similar role, in a luxury setting, is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to communicate in English. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Arlo Hotels, an independent lifestyle hotel is now actively seeking dynamic Seasonal Runner our summer rooftop at Arlo Williamsburg! Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" We are looking for responsible and pro-active Bussers to play an essential role in ensuring the restaurant and lobby bar is clean and inviting for our guests to enjoy. You will ensure our daily operations run smoothly and our guests have a pleasant dining experience. Submit your resume today to secure your spot! Look no further! Join us for our RSVP ONLY in-person speed hiring event on March 15th, where you'll have the chance to showcase your skills and personality. Responsibilities include but are not limited to: Clean tables of dishware, drinkware, and napkins and return them to the kitchen to be washed. Make sure guest's water glasses are full. Clean and reset tables after the guests leave. Support servers and runners by setting-up and replenishing bussing and food running stations as needed. Assist servers and runners with guest requests and food delivery. Engage with guests and colleagues in a professional manner. Take part in pre-service duties and applicable closing duties. Uphold service standards to ensure a memorable guest experience. Maintain a safe, sanitary, and organized work environment. Perform other job-related activities as required or assigned by a supervisor/manager. Qualifications: Experience working in a New York City bar or restaurant preferred. Must be able to work a variety of shifts, including weekends and holidays. Great communication skills, professional demeanor and appearance. Able to work in a team environment and welcome feedback and direction. Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. Ability to handle stressful situations while maintaining a calm and welcoming demeanor. Capable of standing for prolonged periods of time. Ability to lift up to 25 pounds. Ability to reach, bend, stoop, climb up and down stairs, walk, and carry multiple objects. Pay Rate: $10 /Hourly + Tips The Arlo Hotel is an equal opportunity employer.
Mar 07, 2024
Full time
Arlo Hotels, an independent lifestyle hotel is now actively seeking dynamic Seasonal Runner our summer rooftop at Arlo Williamsburg! Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more" We are looking for responsible and pro-active Bussers to play an essential role in ensuring the restaurant and lobby bar is clean and inviting for our guests to enjoy. You will ensure our daily operations run smoothly and our guests have a pleasant dining experience. Submit your resume today to secure your spot! Look no further! Join us for our RSVP ONLY in-person speed hiring event on March 15th, where you'll have the chance to showcase your skills and personality. Responsibilities include but are not limited to: Clean tables of dishware, drinkware, and napkins and return them to the kitchen to be washed. Make sure guest's water glasses are full. Clean and reset tables after the guests leave. Support servers and runners by setting-up and replenishing bussing and food running stations as needed. Assist servers and runners with guest requests and food delivery. Engage with guests and colleagues in a professional manner. Take part in pre-service duties and applicable closing duties. Uphold service standards to ensure a memorable guest experience. Maintain a safe, sanitary, and organized work environment. Perform other job-related activities as required or assigned by a supervisor/manager. Qualifications: Experience working in a New York City bar or restaurant preferred. Must be able to work a variety of shifts, including weekends and holidays. Great communication skills, professional demeanor and appearance. Able to work in a team environment and welcome feedback and direction. Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. Ability to handle stressful situations while maintaining a calm and welcoming demeanor. Capable of standing for prolonged periods of time. Ability to lift up to 25 pounds. Ability to reach, bend, stoop, climb up and down stairs, walk, and carry multiple objects. Pay Rate: $10 /Hourly + Tips The Arlo Hotel is an equal opportunity employer.
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS + A ssist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. + Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. + Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower , supplies, and equipment to ensure positive guest experience. + Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. + Attend/ Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. + Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. + Assist in regulation of distribution of necessary supplies. + Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position . Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities . Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. + Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process . + Requires good communication skills, both verbal and written. + Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. + Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. + Knowledge of hotel food and beverage operations . + Knowledge of food and alcoholic beverages. + Must possess basic computational ability . + Must possess basic computer skills. + Budgetary analysis capabilities required . + Knowledge of food service techniques and cost controls such as manpower , productivity, food cost and other expenses. + Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands + Most work tasks are performed outdoors . Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. + Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. + Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. + Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. + Talking and hearing occur continuously in the process of communicating with guest s, supervisors and subordinates. + Mu st be able to lift up to 15 - 40 l bs on a regular and continuing basis. + Must be able to lift trays of food or food items weighing up to 30 lbs. frequently . + Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. + Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. + Must be able to exert well-paced ability in limited space. + Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. + Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. + Requires manual dexterity to use and operate all necessary equipment. + Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed . QUALIFICATION STANDARDS Education High school or equivalent education required . Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred . Licenses or Certificates Maui County Liquor Card required . CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearanc e per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Mar 15, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here ($1471.htmld) to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS + A ssist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. + Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. + Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower , supplies, and equipment to ensure positive guest experience. + Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. + Attend/ Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. + Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. + Assist in regulation of distribution of necessary supplies. + Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position . Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities . Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. + Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. + Must be able to speak, read, write and understand the primary language(s) used in the workplace. + Must be able to read and write to facilitate the communication process . + Requires good communication skills, both verbal and written. + Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. + Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. + Knowledge of hotel food and beverage operations . + Knowledge of food and alcoholic beverages. + Must possess basic computational ability . + Must possess basic computer skills. + Budgetary analysis capabilities required . + Knowledge of food service techniques and cost controls such as manpower , productivity, food cost and other expenses. + Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands + Most work tasks are performed outdoors . Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. + Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. + Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. + Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. + Talking and hearing occur continuously in the process of communicating with guest s, supervisors and subordinates. + Mu st be able to lift up to 15 - 40 l bs on a regular and continuing basis. + Must be able to lift trays of food or food items weighing up to 30 lbs. frequently . + Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. + Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. + Must be able to exert well-paced ability in limited space. + Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. + Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. + Requires manual dexterity to use and operate all necessary equipment. + Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed . QUALIFICATION STANDARDS Education High school or equivalent education required . Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred . Licenses or Certificates Maui County Liquor Card required . CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearanc e per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life. Privacy Policy ()
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS Assist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. Attend/Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. Assist in regulation of distribution of necessary supplies. Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Budgetary analysis capabilities required. Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed outdoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Must be able to lift up to 15 - 40lbs on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred. Licenses or Certificates Maui County Liquor Card required. CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Mar 14, 2024
Full time
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Job Description POSITION PURPOSE The Pool Manager will provide daily management and direction of the Pool, Sunset Bar, Hana Hou Bar, Beach Club, and Recreation. ESSENTIAL FUNCTIONS Assist in the development, implementation and maintenance of quality standards for Pool Operations. Interact with guests to ensure a positive guest experience. Ensure that meals are being served in a professional and timely manner by circulating within the Pool Operations and communicating with the kitchen and the order takers. Handle guest complaints. Monitor and supervise set up and maintenance of service area to ensure that it is up to standard. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Hiring, scheduling, supervision and control of bartenders, supervisor, servers, food runners and pool attendants. Attend/Facilitate pre-shift meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance. Assist in the completion of reports on production and necessary requisitions. Assist with weekly associate gratuities and bi-weekly payroll. Assist in regulation of distribution of necessary supplies. Any other duties as directed by the Director of Restaurants. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Montage rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary. Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer. Knowledge of hotel food and beverage operations. Knowledge of food and alcoholic beverages. Must possess basic computational ability. Must possess basic computer skills. Budgetary analysis capabilities required. Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands Most work tasks are performed outdoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 F) and kitchens ( F), possibly for one hour or more. Position requires walking and giving direction most of the working day, must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Must be able to lift up to 15 - 40lbs on a regular and continuing basis. Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor's Degree preferred. Experience Minimum of 2 years food and beverage background preferred. Licenses or Certificates Maui County Liquor Card required. CPR/First Aid Certified preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Montage Hotels & Resorts standards. The pay scale for Pool Manager is $65,000.00 - $82,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.