Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person
Apr 18, 2024
Full time
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person
A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world's leading hotels TableOne - Renaissance Sky Moana - Honolulu, HI The Maitre D' is responsible for overseeing the dining experience, including seating guests and ensuring impeccable service in the dining room. They directly interact with diners to cater to their needs and supervise a team that assist the Maitre D'. The role of a Maitre D' revolves around service and the overall experience of the guests. Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times. Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. Supervise a team for service. Train new staff members. Handle guest complaints and resolve any issues that arise. Ensure impeccable service. Seat guests to their table with gracious hospitality. Answer phones and take reservations including special requests. Maintain cleanliness of restaurant entrance and workstation. Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality. Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understand completely all programs, procedures, standards, specifications, guidelines, and training programs. Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners. 3-4 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions. Prior experience as a Maitre D' Cleanliness, organization and the ability to work well in a team situation are crucial to this position. Food and wine knowledge a plus. Pleasant and professional phone demeanor. Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code. Salary: $50k/yearly
Apr 17, 2024
Full time
A dynamic new partnership from leading hospitality investment and management company, Highgate, the culinary and creative expertise of Chef Michael Mina, and the hospitality leadership of restaurateur Patric Yumul. Built on decades of innovation, success, and expertise, TableOne is where the brightest minds of the culinary world are setting the table for truly memorable hospitality experiences. We bring together renowned chefs, rising stars, breakthrough mixologists, designers, innovators, and operators to create distinctive new concepts for the world's leading hotels TableOne - Renaissance Sky Moana - Honolulu, HI The Maitre D' is responsible for overseeing the dining experience, including seating guests and ensuring impeccable service in the dining room. They directly interact with diners to cater to their needs and supervise a team that assist the Maitre D'. The role of a Maitre D' revolves around service and the overall experience of the guests. Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times. Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. Supervise a team for service. Train new staff members. Handle guest complaints and resolve any issues that arise. Ensure impeccable service. Seat guests to their table with gracious hospitality. Answer phones and take reservations including special requests. Maintain cleanliness of restaurant entrance and workstation. Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality. Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Understand completely all programs, procedures, standards, specifications, guidelines, and training programs. Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners. 3-4 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions. Prior experience as a Maitre D' Cleanliness, organization and the ability to work well in a team situation are crucial to this position. Food and wine knowledge a plus. Pleasant and professional phone demeanor. Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code. Salary: $50k/yearly
Village Hall is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $250.00 per day Shift: 10 hour shift 8 hour shift Weekly day range: Weekend availability Work Location: In person
Apr 17, 2024
Full time
Village Hall is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $250.00 per day Shift: 10 hour shift 8 hour shift Weekly day range: Weekend availability Work Location: In person
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person
Apr 04, 2024
Full time
Landmark Hospitality is looking for a great professional to fill our Maître D' position! Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Stone House, the Ryland Inn, and Crave Events in New Jersey as well as Hotel Du Village and the Logan Inn in Pennsylvania. This diversified hospitality company that specializes in upscale restaurants, event spaces, and boutique hotels is growing and has exciting opportunities available for the right individuals. Responsibilities: Orchestrating the service during private dining functions Supervising and directing all aspects of the service, catering procedures, organizing and setting up the dining room Overseeing and hands-on managing private dinners and banquets Supervising banquet service staff, as well as, food-runners, bus persons Meet with potential clients and provide venue information Plan, design, and produce events while managing all project delivery elements within time limits Liaise with clients to identify their needs and to ensure customer satisfaction Conduct market research, gather information, and negotiate contracts prior to closing any deals Provide feedback and periodic reports to management Proven event management experience An impressive portfolio of previously managed events Excellent time management and communication skills Sales skills and ability to build productive business relationships Ability to manage multiple projects independently MS Office proficiency Willing to submit references from previous clients Experience with catering software program Landmark Hospitality is proud to be an Equal Opportunity Employer Job Types: Full-time, Part-time Salary : $22.00-25.00 per hour Shift: 10-hour shift 8-hour shift Weekly day range: Weekend availability Work Location: In person