Meeting Coordinator

  • Confidential
  • Philadelphia, PA, USA
  • Jul 31, 2019
Full time Other

Job Description

MEETING/PROGRAM COORDINATOR As a Meeting/Program Coordinator, you will be involved in meetings and events of a variety of types and sizes, including but not limited to National Meetings, Sales Meetings, and Incentive Trips RESPONSIBILITIES Assist with the building of meeting websites including registration management, reporting of participants and responses Coordination of online registration process including tracking and reporting of participants and response rates Support meeting participants with online registration or telephone registration, if necessary Serve as primary contact for all customer service inquiries Provide effective and professional client interface and customer service in responding to client questions and requests Coordinate all meeting materials preparation including invitations, confirmations, welcome packets, final document mailings, name badges, briefing notes, etc. Prepare documentation for program specific APPs Assist Project Managers in the development of written materials Manage participant mailings in accordance with program timetable Record payment amounts in attendee registration record for spend capture and tracking Work directly with Project Manager on all client reports Support Project Managers with creating and managing necessary reports to track program meeting progress including rooming lists, A/D reports, function space grids, meeting evaluations, etc. QUALIFICATIONS Familiarity of basic website development Proven experience in registration process and reporting Microsoft Office (Excel, Word) knowledge. Access or other registration app experience a plus Prior operations experience in hospitality/travel industry or equivalent a plus Previous experience in effectively handling multiple projects/demands Proven aptitude for technology and/or software solutions Excellent verbal and written communication skills REQUIREMENTS 3+ years of previous events/meetings experience Excellent interpersonal skills, with the ability to effectively communicate with and relate to all levels both within and outside the organization Detail oriented with proven initiative and follow-through Ability to effectively work in a fast paced work environment Must be a team player In Office support required (Philadelphia office) Category: Hospitality & Tourism , Keywords: Meeting and Convention Planner