Andrews Hospitality Management LLC
Charleston, South Carolina
Breakfast Server $15/hour Zero George Street Hotel, Charleston's premier boutique hotel, seeks a hospitable Breakfast Server to join our hotel team. Included in each guests' stay is a complimentary European-style breakfast every morning from 7am-10am (11am on the weekends). Hours for this position are 6:30am-11:30pm. Position Summary: Provide European Continental Breakfast to Guests in an efficient, courteous, and accurate manner. Have a positive attitude and a courteous demeanor with Guests. Appearance is to be clean and presentable. Must be able to work well with others and help with other responsibilities as needed in order to maintain an environment of teamwork. Primary duties and responsibilities include, but are not limited to the following: Breakfast Operations • Providing personalized service to all guests • Setting up and maintaining the breakfast bar as required by our luxury brand standards. • Taking inventory of food, beverages and supplies needed for each day. • Working with the Kitchen and letting them know what items need to be ordered. • Preparing foods such as fresh fruit and coffee. • Stocking coffee, juice and milk throughout service. • Setting up serving dishes/trays, utensils, cups and other paper products. • Setting out/arranging cold food, such as pastries, cereals, etc. • Clearing and cleaning tables as they are vacated. • Preparing and setting up hot food items • Wiping up spills • Restocking items consistently throughout the breakfast hours and for the next day. • Washing serving equipment and returning to storage • Returning reusable food supplies to storage • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors • Keeping the Coffee Machine clean and providing maintenance as needed. • Listening and responding to guests' requests and complaints. Guest Services • Support guest service as the main focus of the hotel • Interacts with guests and give advice on activities and things to do in Charleston. • Communicates special requests made by guests to F&B Manager and Management. Requirements • Maintain a positive attitude • Must have the ability to handle stressful situations • Must have respect for guests and employees • Must be able to lift at least 45 lbs, and push around 60 lbs. • Ability to read, write, understand and speak English is required. • Excellent communication skills. • Multi-tasking and detail-oriented.
Mar 27, 2024
Full time
Breakfast Server $15/hour Zero George Street Hotel, Charleston's premier boutique hotel, seeks a hospitable Breakfast Server to join our hotel team. Included in each guests' stay is a complimentary European-style breakfast every morning from 7am-10am (11am on the weekends). Hours for this position are 6:30am-11:30pm. Position Summary: Provide European Continental Breakfast to Guests in an efficient, courteous, and accurate manner. Have a positive attitude and a courteous demeanor with Guests. Appearance is to be clean and presentable. Must be able to work well with others and help with other responsibilities as needed in order to maintain an environment of teamwork. Primary duties and responsibilities include, but are not limited to the following: Breakfast Operations • Providing personalized service to all guests • Setting up and maintaining the breakfast bar as required by our luxury brand standards. • Taking inventory of food, beverages and supplies needed for each day. • Working with the Kitchen and letting them know what items need to be ordered. • Preparing foods such as fresh fruit and coffee. • Stocking coffee, juice and milk throughout service. • Setting up serving dishes/trays, utensils, cups and other paper products. • Setting out/arranging cold food, such as pastries, cereals, etc. • Clearing and cleaning tables as they are vacated. • Preparing and setting up hot food items • Wiping up spills • Restocking items consistently throughout the breakfast hours and for the next day. • Washing serving equipment and returning to storage • Returning reusable food supplies to storage • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors • Keeping the Coffee Machine clean and providing maintenance as needed. • Listening and responding to guests' requests and complaints. Guest Services • Support guest service as the main focus of the hotel • Interacts with guests and give advice on activities and things to do in Charleston. • Communicates special requests made by guests to F&B Manager and Management. Requirements • Maintain a positive attitude • Must have the ability to handle stressful situations • Must have respect for guests and employees • Must be able to lift at least 45 lbs, and push around 60 lbs. • Ability to read, write, understand and speak English is required. • Excellent communication skills. • Multi-tasking and detail-oriented.
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 27, 2024
Full time
JOB SUMMARY: TEMPORARY STEADY EXTRA WSOPDINING ROOM SERVICE RELATED(includes but is not limited to the following) Reservation Book organization and confirmation - first thing Maitre'd does is to make sure all large groups are re-confirmed. Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there's a minimum waiting for guests while turning table maximum. Dining Room Dressing - Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e. lights, music, table settings, candles, menus, centerpiece, etc.) Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with a Maitre'd assistance (therefore, train all new Maitre'd coming in.) Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table. Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking drink orders. Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre'd needs to follow Sequence of Service when taking food orders. Bus Tables - To expedite the table turning, helps Servers to clear dirty glassware and plates, wipe tables and reset when needed. Table Set Up - Make sure tables are set up accordingly for the next guests waiting. Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard. Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e. refilling wine glasses, water and coffee). Dealing with Guest Complaints if any - Gather the facts, inform the manager of the guest opportunity and do not try to resolve the guest opportunity. Special Requests - Communicate with Servers and Managers regarding special requests (birthdays, anniversaries or special events).ESSENTIAL JOB FUNCTIONS: Approaching and Seating the Guest While approaching, find the leader of the group You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything Hand shake almost all the time Never leave the table empty - make a smooth transition with server Waiter must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre'd will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming and controlling body language The whole front staff should have awareness of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and Control the seating - Women inside, host outside, etc. This is a basic ABC etiquette. Transition from the Maitre'd to the WaitersMost importantly, you must train all front staff to respond and follow your leadDisclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 24, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Mar 23, 2024
Full time
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Position: Bus Person Reports To: Brewery Manager Department: Food & Beverage Status: Nonexempt Salary: $16.00 per hour + Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Purpose Facilitates good customer service by maintaining a clean, orderly environment in dining areas. Essential Duties and Responsibilities include, but are not limited to the following: • Carry dirty dishes from dining area to kitchen. • Wipe table tops and chairs with damp cloth. • Replace soiled table linens and set tables with silverware and glassware. • Supply service bar with food items, such as soups, salads, and desserts. • Serve ice water and beverages to patrons when necessary. • Clean and polish glass shelves and doors of service bars; clean and polish equipment such as coffee urns and cream/milk dispensers. • Make coffee and fill fruit juice dispensers. • Sweep and mop floors. • Maintain a professional appearance at all times. • Other duties as assigned by the Buffet/Banquet Manager and/or F&B Director. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., and must be 21 years of age or older. Education and/or Experience Education Level - High School Diploma or GED equivalent preferred. Experience - None required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Certificates, Licenses, Registrations Class B Gaming License (As provided for a nominal fee with a clean background check) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
Mar 23, 2024
Full time
Position: Bus Person Reports To: Brewery Manager Department: Food & Beverage Status: Nonexempt Salary: $16.00 per hour + Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Purpose Facilitates good customer service by maintaining a clean, orderly environment in dining areas. Essential Duties and Responsibilities include, but are not limited to the following: • Carry dirty dishes from dining area to kitchen. • Wipe table tops and chairs with damp cloth. • Replace soiled table linens and set tables with silverware and glassware. • Supply service bar with food items, such as soups, salads, and desserts. • Serve ice water and beverages to patrons when necessary. • Clean and polish glass shelves and doors of service bars; clean and polish equipment such as coffee urns and cream/milk dispensers. • Make coffee and fill fruit juice dispensers. • Sweep and mop floors. • Maintain a professional appearance at all times. • Other duties as assigned by the Buffet/Banquet Manager and/or F&B Director. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., and must be 21 years of age or older. Education and/or Experience Education Level - High School Diploma or GED equivalent preferred. Experience - None required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Certificates, Licenses, Registrations Class B Gaming License (As provided for a nominal fee with a clean background check) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
Position: Bus Person Reports To: Brewery Manager Department: Food & Beverage Status: Nonexempt Salary: $16.00 per hour + Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Purpose Facilitates good customer service by maintaining a clean, orderly environment in dining areas. Essential Duties and Responsibilities include, but are not limited to the following: • Carry dirty dishes from dining area to kitchen. • Wipe table tops and chairs with damp cloth. • Replace soiled table linens and set tables with silverware and glassware. • Supply service bar with food items, such as soups, salads, and desserts. • Serve ice water and beverages to patrons when necessary. • Clean and polish glass shelves and doors of service bars; clean and polish equipment such as coffee urns and cream/milk dispensers. • Make coffee and fill fruit juice dispensers. • Sweep and mop floors. • Maintain a professional appearance at all times. • Other duties as assigned by the Buffet/Banquet Manager and/or F&B Director. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., and must be 21 years of age or older. Education and/or Experience Education Level - High School Diploma or GED equivalent preferred. Experience - None required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Certificates, Licenses, Registrations Class B Gaming License (As provided for a nominal fee with a clean background check) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
Mar 23, 2024
Full time
Position: Bus Person Reports To: Brewery Manager Department: Food & Beverage Status: Nonexempt Salary: $16.00 per hour + Tips Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance Generous Paid Time Off plan - 401K with Match Feather Falls Casino is seeking motivated individuals to join the place to work in our area. Come be part of our Food and Beverage team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California's Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California's Best Bet! Position Purpose Facilitates good customer service by maintaining a clean, orderly environment in dining areas. Essential Duties and Responsibilities include, but are not limited to the following: • Carry dirty dishes from dining area to kitchen. • Wipe table tops and chairs with damp cloth. • Replace soiled table linens and set tables with silverware and glassware. • Supply service bar with food items, such as soups, salads, and desserts. • Serve ice water and beverages to patrons when necessary. • Clean and polish glass shelves and doors of service bars; clean and polish equipment such as coffee urns and cream/milk dispensers. • Make coffee and fill fruit juice dispensers. • Sweep and mop floors. • Maintain a professional appearance at all times. • Other duties as assigned by the Buffet/Banquet Manager and/or F&B Director. • Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program. Supervisory Responsibilities None Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., and must be 21 years of age or older. Education and/or Experience Education Level - High School Diploma or GED equivalent preferred. Experience - None required Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Certificates, Licenses, Registrations Class B Gaming License (As provided for a nominal fee with a clean background check) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit use hands to finger, handle, or feel. Reach with hands and arms, climb balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly exposed to tobacco smoke and may be exposed to loud noises and bright lights. PM20 Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Mar 22, 2024
Full time
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Breakfast Attendant The breakfast attendant is responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests' are comfortable and overall satisfied. Providing personalized service to all guests Setting up and maintaining the breakfast bar as required by brand standards Taking inventory of food, beverages and supplies needed for each day Preparing foods such as fresh fruit, coffee and juices from concentrates Stocking coffee, juice and milk machines or dispensers Setting up serving dishes/trays, utensils, cups and other paper products Setting out/arranging cold food, such as pastries, cereals, etc. Clearing and cleaning tables as they are vacated Preparing and setting up hot food items Follow menu requirements as provided by the brand Wiping up spills Restocking items consistently throughout the breakfast hours and for the next day Washing serving equipment and returning to storage Returning reusable food supplies to storage Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors Other and all duties, projects, and tasks as assigned by manager. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Has a sincere desire to exceed guest expectations Ability to work well under pressure Flexibility in their scheduling Excellent attention to detail Must be able to work weekends and holiday LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit . We look forward to hearing from you! BE A PART OF SOMETHING GREAT We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time. CURRENT OPENINGS LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.
Mar 21, 2024
Full time
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Breakfast Attendant The breakfast attendant is responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests' are comfortable and overall satisfied. Providing personalized service to all guests Setting up and maintaining the breakfast bar as required by brand standards Taking inventory of food, beverages and supplies needed for each day Preparing foods such as fresh fruit, coffee and juices from concentrates Stocking coffee, juice and milk machines or dispensers Setting up serving dishes/trays, utensils, cups and other paper products Setting out/arranging cold food, such as pastries, cereals, etc. Clearing and cleaning tables as they are vacated Preparing and setting up hot food items Follow menu requirements as provided by the brand Wiping up spills Restocking items consistently throughout the breakfast hours and for the next day Washing serving equipment and returning to storage Returning reusable food supplies to storage Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors Other and all duties, projects, and tasks as assigned by manager. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Has a sincere desire to exceed guest expectations Ability to work well under pressure Flexibility in their scheduling Excellent attention to detail Must be able to work weekends and holiday LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit . We look forward to hearing from you! BE A PART OF SOMETHING GREAT We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time. CURRENT OPENINGS LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Mar 20, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Food & Beverage Cashier DEPARTMENT: Food and Beverage (Starbucks Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Noodle Bar, Laurel Lounge, Lobby Café, Guy Fieri, Employee Cafeteria, Room Service, Room Service Cherokee Tower) GRADE/FLSA STATUS: H8-Non-Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Food Service Supervisor SUPERVISES: N/A JOB SUMMARY: Ensure that guests are greeted warmly upon entry, provide excellent service, process payments, and assist fellow team members to ensure overall guest satisfaction. JOB ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Greet guests; seat them in restaurant according to rotation schedule Operate cash register and properly settle checks Tabulate bills using calculators, cash registers, or optical price scanners Responsible for the proper settlement of all guest checks Receive payment by cash, credit cards, comps, or automatic debits Issue receipts, refunds, credits, or change due to customers Record tips from credit cards, automatic debits and comp customers Keep work area neat and clean Assist customers by providing information and resolving their complaints Balance register at end of shift Build relationships with customers Demonstrate superior customer service skills by displaying outlined service behaviors Ensure service recovery activities Maintain an upbeat and positive attitude, create an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships by greeting guests with a warm, friendly verbal greeting Maintain clean and orderly checkout areas and complete other general cleaning duties Assist in clearing, cleaning and resetting tables Provide a warm farewell and thank guest for visiting Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Adhere to regulatory, departmental and company policies/procedures in an ethical manner EDR Cashier: Able to work behind the serving line as a cook, as needed Control food production to include: proper cooking methods, cooking time, and temperature, ensuring sanitation, handling and storage of prepared food and leftovers as needed Room Service Cashier: Accept responsibility for cash register bankroll, all cash received, credit card charges, complimentary receipts and charges to rooms Maintain knowledge of current menu items and pricing, how the items are prepared and what accompanies each meal Responsible for taking guests food and beverage orders in a timely, cordial, and professional manner, noting any special requests, obtaining needed approvals/verifications as necessary, and processing all orders using the computer system Assure timely delivery of comp requests from VIP Services and other casino departments Responsible for keeping accurate log entries for all call down orders, special requests and hotel guest charge records Verify guest room numbers and estimated time of arrival for delivery of amenities Dispatch and track service person availability for orders and assign deliveries as well as tray pick Notify management of any guest complaints, alleged discrepancies and/or problems involving Room Service Assist in the routine inspections and monthly inventories of room service equipment, china, flatware, linen, etc. to ensure proper storage and maintenance Barista Cashier: Highly skilled in coffee preparation with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art Able to recite recipes from memory and flawlessly prepare all beverages Ability to up-sell alcohol, chocolate, pastries, and retail in accordance with restaurant standards MINIMUM QUALIFICATIONS: High school diploma or GED required Six months prior food service experience preferred Care certification preferred Must demonstrate the following essential knowledge and skills: Able to attend to multiple priorities simultaneously Legible handwriting Ability to add, subtract, multiply, or divide quickly and correctly Ability to talk to others to convey information effectively Willing to learn and be adaptable with attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to have continuous use of hands and arms Must be able to be on feet for 8 hour shift Must be able to lift up to 25 pounds an d carry 5 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak and understands English Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 8.28.23
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Mar 19, 2024
Full time
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
ECI Management Group is looking to hire a Cafe' Supervisor/ Barista in the Hurst area. Baristas are expected to educate customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. As the Supervisor you will oversee production of packaged deli items for retail. Ultimately, you'll ensure an excellent drinking experience for our guests. Responsibilities: Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details e.g. preferences of coffee blend dairy vs non-daily sugar ratios Prepare beverages following recipes Serve beverages Serve prepared food like parfaits sandwiches muffins Receive and process payments (cash and credit cards) Keep the bar area clean Check if brewing equipment operates properly Report any maintenance needs Comply with health and safety regulations Communicate customer feedback and recommend new menu items to managers Depositing Daily deposits The ideal candidate will possess the following abilities: Proven experience of leading, coaching and developing a team in a customer focused retail business Proven ability to develop and grow both a team and business. Effective problem solving and decision-making skills. Well organized, detail oriented with the ability to multi-task. Able to effectively prioritize and delegate. Proficient in using programs such as Microsoft Word, Excel, and Outlook Strong verbal and written English language skills. Hours: various shifts available from 7:00am to 4:30pm Monday - Friday Pay: $18/hr
Mar 19, 2024
Full time
ECI Management Group is looking to hire a Cafe' Supervisor/ Barista in the Hurst area. Baristas are expected to educate customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. As the Supervisor you will oversee production of packaged deli items for retail. Ultimately, you'll ensure an excellent drinking experience for our guests. Responsibilities: Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details e.g. preferences of coffee blend dairy vs non-daily sugar ratios Prepare beverages following recipes Serve beverages Serve prepared food like parfaits sandwiches muffins Receive and process payments (cash and credit cards) Keep the bar area clean Check if brewing equipment operates properly Report any maintenance needs Comply with health and safety regulations Communicate customer feedback and recommend new menu items to managers Depositing Daily deposits The ideal candidate will possess the following abilities: Proven experience of leading, coaching and developing a team in a customer focused retail business Proven ability to develop and grow both a team and business. Effective problem solving and decision-making skills. Well organized, detail oriented with the ability to multi-task. Able to effectively prioritize and delegate. Proficient in using programs such as Microsoft Word, Excel, and Outlook Strong verbal and written English language skills. Hours: various shifts available from 7:00am to 4:30pm Monday - Friday Pay: $18/hr
Description $1250 Hiring Bonus for new Team Members plus $60 in gas gift cards during our onboarding process. Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members. There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25 off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment! Prepares specialty food items, ensuring excellent customer satisfaction. Provides excellent internal and external guest service while cooking all food orders in a quick and timely manner. ESSENTIAL DUTIES AND Responsibilities: • Prepares specialty food items according to standard recipes • May be assigned to train, give instructions and prepare specialty items • Prepares various cold menu items and garnishes accordingly • Responsible for the efficient and economical utilization of all products and by-products to facilitate a lower food cost • Assists the Chef, Buffet Sous Chef, Steakhouse Chef, Sous Chef, Pastry Chef, and F&B Manager with specials of the day in assigned outlets • Inspects the following day's menus and writes out food requisitions for necessary food portions • Responsible for checking the methods of food preparation, sizes, portioning and garnishing of food • Assists in cooking, baking and serving specialty food items and difficult dishes during rush periods • Delivers food items to guests and outlets • Ensures adherence of departmental safety and sanitation policies and procedures • If 21 years of age and has obtained a High School diploma or GED, performs the duties of a Bartender or Coffee Bar Attendant as needed • Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same • Other duties as assigned KNOWLEDGE, SKILLS, AND EXPERIENCE: Required • Must possess a pleasant personality • Ability to operate small kitchen equipment such as mixers, slicers and cutters • Proficient skills in broilers and griddles • Must be familiar with all cook positions and assume their duties and assignments as needed and/or required • Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook • Must be able to function both independently and as a member of a team • A record of satisfactory performance and reliability in all prior and current employment Preferred • Ala carte production experience in high volume setting PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: • Physically mobile with reasonable accommodations • Must be able to respond to visual and aural cues • Must be able to read, write, speak, and understand English • Operate in mentally and physically stressful situations • Able to operate the following equipment: cutting boards, mixers, pourers, knives, and other necessary equipment • Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
Mar 19, 2024
Full time
Description $1250 Hiring Bonus for new Team Members plus $60 in gas gift cards during our onboarding process. Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members. There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25 off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment! Prepares specialty food items, ensuring excellent customer satisfaction. Provides excellent internal and external guest service while cooking all food orders in a quick and timely manner. ESSENTIAL DUTIES AND Responsibilities: • Prepares specialty food items according to standard recipes • May be assigned to train, give instructions and prepare specialty items • Prepares various cold menu items and garnishes accordingly • Responsible for the efficient and economical utilization of all products and by-products to facilitate a lower food cost • Assists the Chef, Buffet Sous Chef, Steakhouse Chef, Sous Chef, Pastry Chef, and F&B Manager with specials of the day in assigned outlets • Inspects the following day's menus and writes out food requisitions for necessary food portions • Responsible for checking the methods of food preparation, sizes, portioning and garnishing of food • Assists in cooking, baking and serving specialty food items and difficult dishes during rush periods • Delivers food items to guests and outlets • Ensures adherence of departmental safety and sanitation policies and procedures • If 21 years of age and has obtained a High School diploma or GED, performs the duties of a Bartender or Coffee Bar Attendant as needed • Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same • Other duties as assigned KNOWLEDGE, SKILLS, AND EXPERIENCE: Required • Must possess a pleasant personality • Ability to operate small kitchen equipment such as mixers, slicers and cutters • Proficient skills in broilers and griddles • Must be familiar with all cook positions and assume their duties and assignments as needed and/or required • Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook • Must be able to function both independently and as a member of a team • A record of satisfactory performance and reliability in all prior and current employment Preferred • Ala carte production experience in high volume setting PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: • Physically mobile with reasonable accommodations • Must be able to respond to visual and aural cues • Must be able to read, write, speak, and understand English • Operate in mentally and physically stressful situations • Able to operate the following equipment: cutting boards, mixers, pourers, knives, and other necessary equipment • Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
Store Location US-NY-Watertown Pay Starting At USD $14.85/Hr. Overview As a Host and hospitality expert, you'll get to welcome our guests into the store with a smile and call their name when it's time to eat! Responsibilities You'll be the first face our guests see, so you must have a "Pleasing People" attitude. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! Qualifications You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know you! Text " CBJOBS " to 97211 to start your application or click "Apply for the job online" above. NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not. Come for the biscuits and stay for the perks- Cracker Barrel offers our employees: Culture of Belonging: We believe in Family. We care about your wellbeing and your success. We foster an atmosphere where employees care for each other like family. Our employees are encouraged to be themselves, and this means we accept and celebrate our differences. Commitment to Diversity, Equity, and Inclusion: Top Notch Training: PAR Training program: our hourly employee training program is built to help you grow and succeed. Earn your stars and be rewarded with pay increases We have a unique role of the Employee Training Coordinator at each location and their purpose is to help you be successful in your role Cross Training- If you thrive in an environment where no day is the same, you can cross train and work in a variety of roles for your store Diverse Career Paths: Cracker Barrel values internal development- whether you want to become an Employee Training Coordinator, a Shift Leader, a Restaurant or Retail Manager, or come join us at our Home Office in Lebanon, TN to work in corporate support for our stores; we are committed to helping you reach your personal career goals. Competitive Pay and Benefits: Competitive pay based on your experience with opportunities to earn additional pay increases with the PAR Training program Paychecks weekly or daily - You can access the pay you have earned throughout the week! Flexible Schedules Health, Vision, and Dental Benefits starting on day 1 401K with company matching starting at 90 days Vacation Time 35% off restaurant and retail items Employee Stock Purchasing Program Take the Next Step Connect With Us! () In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 . Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process. Address 1289 Coffeen Street Category Host Location : Postal Code 13601 In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 . Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
Mar 18, 2024
Full time
Store Location US-NY-Watertown Pay Starting At USD $14.85/Hr. Overview As a Host and hospitality expert, you'll get to welcome our guests into the store with a smile and call their name when it's time to eat! Responsibilities You'll be the first face our guests see, so you must have a "Pleasing People" attitude. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! Qualifications You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know you! Text " CBJOBS " to 97211 to start your application or click "Apply for the job online" above. NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not. Come for the biscuits and stay for the perks- Cracker Barrel offers our employees: Culture of Belonging: We believe in Family. We care about your wellbeing and your success. We foster an atmosphere where employees care for each other like family. Our employees are encouraged to be themselves, and this means we accept and celebrate our differences. Commitment to Diversity, Equity, and Inclusion: Top Notch Training: PAR Training program: our hourly employee training program is built to help you grow and succeed. Earn your stars and be rewarded with pay increases We have a unique role of the Employee Training Coordinator at each location and their purpose is to help you be successful in your role Cross Training- If you thrive in an environment where no day is the same, you can cross train and work in a variety of roles for your store Diverse Career Paths: Cracker Barrel values internal development- whether you want to become an Employee Training Coordinator, a Shift Leader, a Restaurant or Retail Manager, or come join us at our Home Office in Lebanon, TN to work in corporate support for our stores; we are committed to helping you reach your personal career goals. Competitive Pay and Benefits: Competitive pay based on your experience with opportunities to earn additional pay increases with the PAR Training program Paychecks weekly or daily - You can access the pay you have earned throughout the week! Flexible Schedules Health, Vision, and Dental Benefits starting on day 1 401K with company matching starting at 90 days Vacation Time 35% off restaurant and retail items Employee Stock Purchasing Program Take the Next Step Connect With Us! () In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 . Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process. Address 1289 Coffeen Street Category Host Location : Postal Code 13601 In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 . Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
InterContinental The Clement Monterey
Monterey, California
The Host Person greets guests and oversees the dining room reservations and the efficient seating of guests in a professional manner. Responsible for Barista duties (i.e. making lattes, cappuccinos and various coffee drinks/ tea). At all times, Host Persons are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. SCHEDULE: Must be able to work flexible schedule, weekends and holidays, based on business demands. WORKING RELATIONSHIPS: Reports: Restaurant General Manager, Food & Beverage Managers Interacts: Internal and External Guests WORK EXPERIENCE: Minimum 1-year restaurant and/or guest service experience, equivalent, or a combination of education and experience. EDUCATION: High School Diploma or equivalent. WORKING ENVIRONMENT: The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is primarily indoors but will require some outdoor activity based on business. In addition, the bar and kitchen area is often hot/cold, damp and the temperature may vary throughout the day. Some travel may be required in order to attend hotel events not limited to meetings, trainings etc. PHYSICAL REQUIRMENTS: Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. PREFERRED QUAKLIFICATIONS: Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training Alcohol Awareness Certification CA Food Handlers Card Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. InterContinental the Clement Monterey is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the IHG brand, we pursue excellence in everything we do! We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and knowledgeable Host Person to join our family! The Host Person is responsible for greeting guests and providing a pleasant drinking experience. The Host Person has knowledge about spirits, cocktails and wine and with that knowledge, upsells, recommends menu items, creates new recipes and learns about the guest's preferences. The Host Person will prepare food, drinks and will handle cleaning duties as well. The Host Person is an integral part of our team at the property and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest's needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores. If this position and InterContinental the Clement Monterey (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you! Learn more about our company at .
Mar 18, 2024
Full time
The Host Person greets guests and oversees the dining room reservations and the efficient seating of guests in a professional manner. Responsible for Barista duties (i.e. making lattes, cappuccinos and various coffee drinks/ tea). At all times, Host Persons are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. SCHEDULE: Must be able to work flexible schedule, weekends and holidays, based on business demands. WORKING RELATIONSHIPS: Reports: Restaurant General Manager, Food & Beverage Managers Interacts: Internal and External Guests WORK EXPERIENCE: Minimum 1-year restaurant and/or guest service experience, equivalent, or a combination of education and experience. EDUCATION: High School Diploma or equivalent. WORKING ENVIRONMENT: The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is primarily indoors but will require some outdoor activity based on business. In addition, the bar and kitchen area is often hot/cold, damp and the temperature may vary throughout the day. Some travel may be required in order to attend hotel events not limited to meetings, trainings etc. PHYSICAL REQUIRMENTS: Prolonged standing/walking for 8+ hours. Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs. PREFERRED QUAKLIFICATIONS: Bilingual or Multilingual Prior hotel experience Emotional Intelligence Training Alcohol Awareness Certification CA Food Handlers Card Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. InterContinental the Clement Monterey is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the IHG brand, we pursue excellence in everything we do! We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and knowledgeable Host Person to join our family! The Host Person is responsible for greeting guests and providing a pleasant drinking experience. The Host Person has knowledge about spirits, cocktails and wine and with that knowledge, upsells, recommends menu items, creates new recipes and learns about the guest's preferences. The Host Person will prepare food, drinks and will handle cleaning duties as well. The Host Person is an integral part of our team at the property and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest's needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores. If this position and InterContinental the Clement Monterey (PHM) sound like the family you want to be a part of please submit your resume for consideration. We look forward to learning more about you! Learn more about our company at .
Job Summary: Under the direction of the Department Manager or Supervisor, cashier in the cafeteria, assist in set up and maintaining cafe serving area, clean cafeteria area according to hospital and state quality and sanitary standards. Essential Responsibilities: Prepare coffee as needed. Assemble and deliver coffee service and catering items. Prepare steam table items and serving area prior to each meal period. Service meals to guests in a courteous, pleasant manner. Maintain cleanliness in serving area and dining room tables. Collect money and make change for cafeteria patrons. Maintain cash register in accordance with business office procedures. Complete appropriate records and make drops in safe. Set up cafeteria for meal service. Portion and wrap food items accurately and attractively. Stock items for cafeteria. Store items received by department in assigned area. Rotate stock so that new items are used last (includes all case goods). Maintain menu board and posted menus. Complete cleaning assignments according to daily and weekly. Perform dishwashing duties as necessary. Maintain good interpersonal relationship with cafeteria patrons, staff and other departments. Answer telephone, receiving and distributing messages to appropriate members of the department. Maintain security by unlocking the entire kitchen each morning. Lock the kitchen each evening. Expected Behavior Standards: Follows appropriate policies and procedures for use of time in work environment, including absenteeism and tardiness. Monitors and takes corrective action to prevent recurring absences. Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage of unit and client care activities. Consistently on time and ready to work at the start of shift as well as assignments completed at end of shift. Maintains confidentiality of al client and organizational records. Releases information according to established policy/procedure. Demonstrates a positive attitude while at the work site. Does not conduct personal conversations when members are waiting for service. Does not discuss other staff members, organization, or medical care in public areas. Identifies self by utilizing name tags and verbally introducing self by name, title and/or department. Addresses members by their proper titles and last name. Provides assistance to customers or connect customers to appropriate person when needed. Applies the same courtesy standards to customers on the telephone as in person. Basic Qualifications: Experience N/A Education N/A License, Certification, Registration Certified Food Handler (in the state where care is provided) Additional Requirements: Recent restaurant or health care food service experience in the following required: Host/Hostess, Cashier, Stock Salad Bar. Catering, banquets and luncheons. Must have effective oral communications skills, be able to write legibly, read, and follow written instructions. Must demonstrate ability to organize and perform work without close supervision. Preferred Qualifications: Minimum one (1) year of restaurant/institutional food service, cashier and catering experience. Knowledge of cash registers, Excellent customer service skills. COMPANY: KAISER TITLE: Aide, Cafeteria LOCATION: Clackamas, Oregon REQNUMBER: External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Mar 17, 2024
Full time
Job Summary: Under the direction of the Department Manager or Supervisor, cashier in the cafeteria, assist in set up and maintaining cafe serving area, clean cafeteria area according to hospital and state quality and sanitary standards. Essential Responsibilities: Prepare coffee as needed. Assemble and deliver coffee service and catering items. Prepare steam table items and serving area prior to each meal period. Service meals to guests in a courteous, pleasant manner. Maintain cleanliness in serving area and dining room tables. Collect money and make change for cafeteria patrons. Maintain cash register in accordance with business office procedures. Complete appropriate records and make drops in safe. Set up cafeteria for meal service. Portion and wrap food items accurately and attractively. Stock items for cafeteria. Store items received by department in assigned area. Rotate stock so that new items are used last (includes all case goods). Maintain menu board and posted menus. Complete cleaning assignments according to daily and weekly. Perform dishwashing duties as necessary. Maintain good interpersonal relationship with cafeteria patrons, staff and other departments. Answer telephone, receiving and distributing messages to appropriate members of the department. Maintain security by unlocking the entire kitchen each morning. Lock the kitchen each evening. Expected Behavior Standards: Follows appropriate policies and procedures for use of time in work environment, including absenteeism and tardiness. Monitors and takes corrective action to prevent recurring absences. Returns promptly from breaks and schedules them in concert with co-workers to provide appropriate coverage of unit and client care activities. Consistently on time and ready to work at the start of shift as well as assignments completed at end of shift. Maintains confidentiality of al client and organizational records. Releases information according to established policy/procedure. Demonstrates a positive attitude while at the work site. Does not conduct personal conversations when members are waiting for service. Does not discuss other staff members, organization, or medical care in public areas. Identifies self by utilizing name tags and verbally introducing self by name, title and/or department. Addresses members by their proper titles and last name. Provides assistance to customers or connect customers to appropriate person when needed. Applies the same courtesy standards to customers on the telephone as in person. Basic Qualifications: Experience N/A Education N/A License, Certification, Registration Certified Food Handler (in the state where care is provided) Additional Requirements: Recent restaurant or health care food service experience in the following required: Host/Hostess, Cashier, Stock Salad Bar. Catering, banquets and luncheons. Must have effective oral communications skills, be able to write legibly, read, and follow written instructions. Must demonstrate ability to organize and perform work without close supervision. Preferred Qualifications: Minimum one (1) year of restaurant/institutional food service, cashier and catering experience. Knowledge of cash registers, Excellent customer service skills. COMPANY: KAISER TITLE: Aide, Cafeteria LOCATION: Clackamas, Oregon REQNUMBER: External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Pacific Hospitality Group
Huntington Beach, California
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
Mar 16, 2024
Full time
Hourly Rate: $16.00 plus tips Seasonal Part-Time Position (April-September) Job Summary: Takes accurate orders from customers, enters orders in POS system, makes food recommendations, pairs beverages and clears/cleans tables once the meal has been completed while providing excellent guest service. Upsells food and beverage items to maximize profitability Essential Duties/Responsibilities: Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions. Enters orders to POS system and records guests' choices, special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Processes guest payment transactions accurately and closes out table. Balances all payment methods with accuracy to sales report. Maintains the cleanliness of the work areas. Keeps area stocked. Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Completes side work before, during and after shift. Provide guests a high level dining experience, while maintaining a professional distance and staying alert to their needs. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Ensures minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior Job Requirements: One year food service or Barista experience, preferably in a hotel/resort environment. Possess a basic knowledge of food and coffee preparation, service standards of comparable hotel, guest relations and etiquette. Must have a general knowledge of coffee beverages served. Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction. Completes required training as scheduled. Requires ability to perform basic math skills such as addition, subtraction, multiplication and division. Requires ability to learn and use POS computer systems used at the hotel. Strong attention to detail. Must be able to remain organized and handle multiple tasks and work under pressure of serving multiple guests at once. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment. Physical Requirements: While performing the duties of the job the team member regularly stands and walks for sustained periods of time. Works at a quick pace, maneuvering between activities occurring simultaneously. The team member regularly grasps objects such as plate ware and food trays. The team member frequently feels the temperature of objects such as extremely hot glassware and plate ware. The team member regularly reaches by extending hand(s) and arm(s) in any direction while serving and performing other essential functions of the job. The team member occasionally stoops, kneels and crouches. The team member frequently talks when communicating with guests and/ or kitchen staff. The team member frequently needs to hear voices while taking orders and interacting with guests and/or kitchen staff. The team member is frequently alerted of a coworker's presence from behind to avoid accidents. The team member tastes all dishes each day to be able to relay menu information to guests and/or servers. Many aromas and smells are present in the kitchen and dining areas. Balance is frequently required to prevent falling when walking, standing, moving or carrying plates, beverages and food items. The team member occasionally pushes and pulls carts and furniture. Lifting is regularly required to prepare dining areas, serve food and beverages. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move items such as plates, coffee trays and dishes. Frequently transports food or trays while walking. The team member is required to have close visual acuity to prepare and cook food and move around the kitchen. The team member is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. The team member is subject to environmental conditions found working both inside and outside. The team member is occasionally subject to extreme heat, with temperatures above 100 degrees for periods of more than one hour, while setting up or tearing events during periods of hot outdoor temperatures. The team member is subject to hazards which includes proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to cleaning chemicals. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts. Paséa Hotel & Spa is an equal opportunity employer. Job Details Reference # 54390 Posted on 12 Mar 2024 Location(s) Paséa Hotel & Spa - Huntington Beach, CA Department Food & Beverage Career level Entry Level Hours/Status Part-time (Less than 30 hours/week) More details (document)
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Mar 14, 2024
Full time
What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet and greet hotel guests and answer questions and inquiries. Puts away weekly delivery of supplies and rotates stock. Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period. Washes dishes and breakfast food trays. Cleans waffle irons and microwaves. Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers. Fills coffee pots before leaving. Fills hot water dispenser and electric steamers to prepare for the next day. Disposes of trash and wipes down trash cans. Breaks down cardboard boxes and carries out to the trash/recycling receptacle Vacuums and mops dining area and pantry. Organizes hotel pantry. Completes pantry communication log for other shifts and hotel employees to review. Communicates inventory shortages, maintenance issues, or guest complaints to manager. Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Position Title: CASHIER/BARISTA Reports To: FB MANAGER Employment Status: PART-TIME SEASONAL Job Summary: Offering positions for a fast-paced, high-volume checkout with genuine interaction with our guests. Join our energetic team that has fun every day by helping guests and making them happy! Essential Duties and Responsibilities: Responsibilities: Money handling Operate Point of Sale Prepare and sell coffee drinks to guests Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and breakfast items for coffee shop Clean and maintain coffee area, coffee, and espresso equipment Stocking product General cleaning and maintenance of Main Street Market area Job Qualifications: Must be 18 years of age No previous experience required, will train for position Position available: Part-time, Full-Time Seasonal and Temporary (weekends and/or holiday) available. Hours: Must be available 8am to 4pm available to work weekends and holidays Brundage Mountain Resort is an Equal Opportunity/Affirmative Action Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are unable to use our online application process, please contact the Human Resources Department at or call +extension 215
Mar 14, 2024
Full time
Position Title: CASHIER/BARISTA Reports To: FB MANAGER Employment Status: PART-TIME SEASONAL Job Summary: Offering positions for a fast-paced, high-volume checkout with genuine interaction with our guests. Join our energetic team that has fun every day by helping guests and making them happy! Essential Duties and Responsibilities: Responsibilities: Money handling Operate Point of Sale Prepare and sell coffee drinks to guests Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and breakfast items for coffee shop Clean and maintain coffee area, coffee, and espresso equipment Stocking product General cleaning and maintenance of Main Street Market area Job Qualifications: Must be 18 years of age No previous experience required, will train for position Position available: Part-time, Full-Time Seasonal and Temporary (weekends and/or holiday) available. Hours: Must be available 8am to 4pm available to work weekends and holidays Brundage Mountain Resort is an Equal Opportunity/Affirmative Action Employer committed to creating an environment of diversity and inclusion for equal employment and advancement opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, national origin, sex, sexual orientation, gender identity and/or expression, genetic information, disability, veteran or military status, or any other category protected by federal, state and/or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are unable to use our online application process, please contact the Human Resources Department at or call +extension 215
Busser ROLE PURPOSE! To ensure Guests are seated at a clean and properly set table within the shortest amount of time possible. To maintain cleanliness of the restroom, perimeter of the building and parking lot. To work with W/Ws and Host/Hostesses to ensure Guests receive excellent service. KEY RESPONSIBILITIES & ACCOUNTABILITIES Promptly cleans and resets tables after each Guest's departure. Offers assistance to Guests by clearing away dishes and glassware, and refills beverages. Maintains cleanliness of restroom, perimeter of building and parking lot. Prepares coffee and iced tea to help Team Members serve Guests. Assisting with Guest needs as they arise, including but not limited to the below mentioned cleaning expectations: Checks cleanliness of the busstand from previous shift and notifies Manager of any problems. Sets up the busstand, restocks and prepares busstand for shift change and/or close. Checks high chairs and booster seats for cleanliness when resetting tables. Cleans and sanitizes throughout the shift, including taking out trash as needed. Prepares OTLE and/or close. KEY DECISIONS Influences: Guest Experience Issues around cleanliness and sanitation MEASURES OF SUCCESS Consistently fulfill the Key Responsibilities and Accountabilities above Guest satisfaction scores Cleanliness and sanitation QUALIFICATION REQUIREMENTS Must be able to read menu items Must be able to clearly communicate Guest needs to other Team Members (W/W's, door person, bartender or Manager) Must be able to hear well amongst loud background noise in order to answer telephone and respond to Guest requests Must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer Must be able to reach, bend, stoop and wipe frequently Must be able to stand and walk during entire shift COMPETENCIES PASSION FOR THE GUEST - Actively contributes to fun, friendly and engaging service. Understands how their role impacts the Guest. Displays a caring attitude towards Guests. Contributes to the Guest experience through knowledge of job and products. Demonstrates a service attitude by providing support to those who are directly serving the Guest. Handles special requests in a responsive and positive way. Utilizes customer feedback to provide a better Guest experience. COMMUNICATION - Keeps the lines of communication positive, open and productive. Pays close attention to Guests' and coworkers' special requests to ensure accuracy. Responds positively to conflict situations and works to find appropriate solutions. Keeps interaction positive and productive; avoids conveying negative messages. Shares information with others to raise awareness of potential needs and concerns. Listens carefully and attentively to others without interrupting. Asks thoughtful questions to ensure proper understanding of the message being conveyed. Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions. PASSION & INITIATIVE - Keeps it fun and keeps up with the pace. Shows Guests and Team Members that (s)he genuinely enjoys the job. Displays passion, energy and pride in doing the job right. Works with a strong sense of urgency and drive; pushes for quick, yet accurate results. Focuses on the way (s)he approaches a task, not just the task itself. Takes independent action to improve existing systems and processes. Enthusiastically promotes the TGI Fridays brand and menu items. RELIABILITY & ACCOUNTABILITY - Works hard and delivers quality results. Arrives on time and ready to work dressed in proper dress code. Attends all required shift meetings and is prepared to contribute. Minimizes wastes and costs (e.g., maintains proper rotation of inventory). Responds to complaints about food quality issues by owning the situation and solving the problem quickly and properly. Uses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions. FLEXIBILITY & STRESS TOLERANCE - Knows that anything can and will happen and handles uncertainty in a calm, controlled manner. Addresses daily challenges and obstacles with confidence and a positive attitude. Easily adjusts to meet changing demands and new responsibilities. Prioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift. Maintains an even-tempered demeanor even in stressful situations. Responds calmly to problems and controls emotional reactions. Handles him/herself in a professional manner at all times. TEAMWORK & COLLABORATION - Fuels an environment where everyone pitches in and gets along. Recognizes the importance of working together to accomplish goals. Actively promotes cooperation, respect, and acceptance of all Team Members. Establishes positive and supportive working relationships with all Team Members to maintain a productive environment. Takes on additional responsibilities to ensure proper coverage during rush periods. Reaches out to Team Members when necessary to ensure timely completion of all tasks. Takes advantage of opportunities to set an example for new or inexperienced Team Members.
Mar 14, 2024
Full time
Busser ROLE PURPOSE! To ensure Guests are seated at a clean and properly set table within the shortest amount of time possible. To maintain cleanliness of the restroom, perimeter of the building and parking lot. To work with W/Ws and Host/Hostesses to ensure Guests receive excellent service. KEY RESPONSIBILITIES & ACCOUNTABILITIES Promptly cleans and resets tables after each Guest's departure. Offers assistance to Guests by clearing away dishes and glassware, and refills beverages. Maintains cleanliness of restroom, perimeter of building and parking lot. Prepares coffee and iced tea to help Team Members serve Guests. Assisting with Guest needs as they arise, including but not limited to the below mentioned cleaning expectations: Checks cleanliness of the busstand from previous shift and notifies Manager of any problems. Sets up the busstand, restocks and prepares busstand for shift change and/or close. Checks high chairs and booster seats for cleanliness when resetting tables. Cleans and sanitizes throughout the shift, including taking out trash as needed. Prepares OTLE and/or close. KEY DECISIONS Influences: Guest Experience Issues around cleanliness and sanitation MEASURES OF SUCCESS Consistently fulfill the Key Responsibilities and Accountabilities above Guest satisfaction scores Cleanliness and sanitation QUALIFICATION REQUIREMENTS Must be able to read menu items Must be able to clearly communicate Guest needs to other Team Members (W/W's, door person, bartender or Manager) Must be able to hear well amongst loud background noise in order to answer telephone and respond to Guest requests Must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift; places these items on high shelves and in walk-in freezer Must be able to reach, bend, stoop and wipe frequently Must be able to stand and walk during entire shift COMPETENCIES PASSION FOR THE GUEST - Actively contributes to fun, friendly and engaging service. Understands how their role impacts the Guest. Displays a caring attitude towards Guests. Contributes to the Guest experience through knowledge of job and products. Demonstrates a service attitude by providing support to those who are directly serving the Guest. Handles special requests in a responsive and positive way. Utilizes customer feedback to provide a better Guest experience. COMMUNICATION - Keeps the lines of communication positive, open and productive. Pays close attention to Guests' and coworkers' special requests to ensure accuracy. Responds positively to conflict situations and works to find appropriate solutions. Keeps interaction positive and productive; avoids conveying negative messages. Shares information with others to raise awareness of potential needs and concerns. Listens carefully and attentively to others without interrupting. Asks thoughtful questions to ensure proper understanding of the message being conveyed. Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions. PASSION & INITIATIVE - Keeps it fun and keeps up with the pace. Shows Guests and Team Members that (s)he genuinely enjoys the job. Displays passion, energy and pride in doing the job right. Works with a strong sense of urgency and drive; pushes for quick, yet accurate results. Focuses on the way (s)he approaches a task, not just the task itself. Takes independent action to improve existing systems and processes. Enthusiastically promotes the TGI Fridays brand and menu items. RELIABILITY & ACCOUNTABILITY - Works hard and delivers quality results. Arrives on time and ready to work dressed in proper dress code. Attends all required shift meetings and is prepared to contribute. Minimizes wastes and costs (e.g., maintains proper rotation of inventory). Responds to complaints about food quality issues by owning the situation and solving the problem quickly and properly. Uses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions. FLEXIBILITY & STRESS TOLERANCE - Knows that anything can and will happen and handles uncertainty in a calm, controlled manner. Addresses daily challenges and obstacles with confidence and a positive attitude. Easily adjusts to meet changing demands and new responsibilities. Prioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift. Maintains an even-tempered demeanor even in stressful situations. Responds calmly to problems and controls emotional reactions. Handles him/herself in a professional manner at all times. TEAMWORK & COLLABORATION - Fuels an environment where everyone pitches in and gets along. Recognizes the importance of working together to accomplish goals. Actively promotes cooperation, respect, and acceptance of all Team Members. Establishes positive and supportive working relationships with all Team Members to maintain a productive environment. Takes on additional responsibilities to ensure proper coverage during rush periods. Reaches out to Team Members when necessary to ensure timely completion of all tasks. Takes advantage of opportunities to set an example for new or inexperienced Team Members.
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details
Mar 14, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description The Banquet Captain is responsible for the successful execution of banquets events. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Must demonstrate excellent leadership and effective communication skills across all departments. Responsibilities Supervise the daily operations of banquets events to ensure compliance with Banquet Event Orders, safety regulations, ensuring optimal levels of service, quality and hospitality are performed. Review Banquet Event Orders with customers noting changes, issues, and concerns. Anticipate and react to challenges ensuring quality and value of service in all areas. Calculate and review the banquet checks ensuring billing accuracy. Present checks to the customer for and review and signature. Participate in the Banquet Payroll Process ensuring accurate, prompt reporting to the accounting department. Monitor and control the maintenance/sanitation of the banquet areas maintaining cleanliness and protecting assets. Manage the performance of the Convention Setup Department by reviewing banquet event orders and floorplans. Comprehend BEO content and delegate CS responsibilities for rooms to be set on time. Inspect room sets ensuring cleanliness with equipment positioned correctly and uniformly. Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Communicate with the Catering department learning all details and expectations from the customer, and delegate responsibilities with the goal of exceeding expectations. Communicate with culinary ensuring timing, presentation and quantity of food is served on time. Able to work flexible shifts to consisting of mornings, afternoons, evenings, weekend and holidays; scheduled days and times may vary based on need. Maintain clean and neat work areas while servicing guests per established policies and procedures. Manage a service team delivering polished and refined levels of service under varying conditions and constraints of time. Manage the breakdown and transition from one event to another implementing strategic planning to complete on time with available resources and labor. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean and organized according to policies set forth by management. Clearly and timely communicate needs and concerns to other Banquet Captains and/or Manager/Director. Manage closing side-work delegation setting up future events for success. Build and maintain attractive and efficient buffet food stations to hotel standards. Manage the inventory, set-up, breakdown, service and billing procedures of the banquet bar operation. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Author sidework assignments detailing individual banquet employee responsibilities through all phases of service. Report and maintain inventory levels of all assets in the banquet department to include equipment, linen, food, beer, wine and liquor. Participate and provide feedback to evaluate the performance of banquet employees Be a champion of fine dining fundamentals. Lead by example and train/develop banquet staff to follow accordingly with the ability to tailor service to delight the guest in varying scenarios. OTHER DUTIES/RESPONSIBILITIES Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served. Be able to manage and serve guests safely with special dietary requirements. Attends and conducts pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Exhibit leadership at all times in an effort to develop, build, retain and promote talent within Omni. SUPERVISORY DUTIES Participate in department disciplinary policies for banquet servers, banquet housemen, an on-call employees Participate in scheduling Participate in payroll execution Posting of sales of service charges to accounts Maintain banquet beer wine and liquor inventories Manage and supervise the banquet beverage team Manage and supervise the banquet set-up / Houseperson team Communicate pertinent information back and forth within culinary and catering departments. Deliver a recap of banquet operations at the conclusion of events to hotel leaders. Qualifications Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Unexpired TIPs required Unexpired certification in ServSafe Experience One to two years in a related position with this company or other organization(s). Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. The ability to work with Microsoft Office applications, Salesforce, and communicate via email. Environment:Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 weeks ago(3/12/:45 AM) Requisition ID 91 . click apply for full job details