JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Use the 'WE CARE' formula to deliver the best experience to our guests: Welcome - We treat strangers like friends and friends like family. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations. Comfortable - We provide a safe, relaxing and inviting environment. Appreciated - We recognize the full value of our guests. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity. Entertained - We strive to deliver a valuable, enjoyable and delightful experience. Adhere to department service standards of being accurate, timely and trustworthy. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and ensuring the safety and security of all guests and employees. Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with the daily job duties. Performs minor repairs to slot machines. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with company policy and procedure regarding limitations. Able to create and maintain professional working relationships with personnel from various departments. Knowledge of Gaming laws and regulations that pertain to area of responsibility. Knowledge of all special events and promotional activities. Completing all company-required training within designated time frames. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Ability to stand and walk for long periods of time. Able to work varied hours which include nights, weekends, and holidays. Mental Demands: Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, screwdrivers, and computer programs such as SDS, CMS, and Microsoft Word and Excel. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with above average noise levels. MINIMUM QUALIFICATIONSEducation: No minimum requirement.Training/Experience: No previous experience required.Job Knowledge: Experience in the gaming industry is preferred.Other: Always maintain a pleasant, friendly and welcoming attitude. Must be able to obtain and maintain a Valid Gaming license. Must be able to receive and maintain all required certification(s). Must complete all required company training.
Mar 23, 2024
Full time
JOB DUTIES AND RESPONSIBILITIES The following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Use the 'WE CARE' formula to deliver the best experience to our guests: Welcome - We treat strangers like friends and friends like family. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations. Comfortable - We provide a safe, relaxing and inviting environment. Appreciated - We recognize the full value of our guests. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity. Entertained - We strive to deliver a valuable, enjoyable and delightful experience. Adhere to department service standards of being accurate, timely and trustworthy. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and ensuring the safety and security of all guests and employees. Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with the daily job duties. Performs minor repairs to slot machines. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with company policy and procedure regarding limitations. Able to create and maintain professional working relationships with personnel from various departments. Knowledge of Gaming laws and regulations that pertain to area of responsibility. Knowledge of all special events and promotional activities. Completing all company-required training within designated time frames. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Ability to stand and walk for long periods of time. Able to work varied hours which include nights, weekends, and holidays. Mental Demands: Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, screwdrivers, and computer programs such as SDS, CMS, and Microsoft Word and Excel. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with above average noise levels. MINIMUM QUALIFICATIONSEducation: No minimum requirement.Training/Experience: No previous experience required.Job Knowledge: Experience in the gaming industry is preferred.Other: Always maintain a pleasant, friendly and welcoming attitude. Must be able to obtain and maintain a Valid Gaming license. Must be able to receive and maintain all required certification(s). Must complete all required company training.
Federal Way Public Schools
Federal Way, Washington
Position Type: Guest (Substitute) Classified/Nutrition Services Department Date Posted: 9/1/2023 Location: Nutrition Services Date Available: ASAP Closing Date: Open until filled Salary: Guest Employee Salary Schedule (scroll to the bottom) POSITION SUMMARY: This position performs a wide-variety of work involving maintenance, repair, and the safe and clean operation of the district's Nutrition Services kitchens including the Central Kitchen and school kitchens as well as Central Kitchen facilities and building systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain the Central Kitchen facility and building systems in a safe, clean, well-ordered manner, keeping all equipment and facilities in excellent food safe operating condition and ensuring fidelity of the design of the building and operating systems as constructed. Utilize the district work order system to schedule, prioritize and record work. Account for time spent on projects on a routine basis. Meet with Nutrition Services team to plan work other than emergency repairs. Keep supervisor informed of equipment and building status and make recommendations for preventative maintenance or safety issues that may require additional services or purchases. Travel to school sites to repair equipment, or troubleshoot. Troubleshoot Central kitchen building system issues and make recommendations for repair. Supervise contracted equipment and Central Kitchen maintenance and repair services. Perform minor repairs to warehouse racking system, following design load, anchoring and posted load limitations as designed for original building systems. Maintain building heating, ventilation equipment, air conditioning, hoods, and exhaust systems and control systems. Perform preventative maintenance and/or supervise contracted services. Calibrate heating and cooling controls (computerized); adjust heating and cooling systems for proper operation. Maintain indoor air quality preventing dust accumulation, microbial, mold, and fungal growth on all Central Kitchen air handling systems. Maintain floor non-slip surfaces and or supervise contracted services for repair and maintenance. Perform all repairs, maintenance utilizing manufacturer specifications, preventative maintenance recommendations and use manuals of operation to repair to safe and reliable operation of equipment or building systems. Monitor, perform maintenance and/or oversee contracted maintenance of a variety of doors and door hardware including manual and electric doors, entrance/exit exterior and interior electric doors, refrigeration doors and door hardware (including motorized) and overhead coiling/electrically operated dock doors. for proper adjustment and safe working condition Monitor, perform maintenance and/or oversee contracted maintenance of Central kitchen refrigeration systems. Utilize skilled contractors for in depth maintenance of rack refrigeration systems. Monitor, perform maintenance and/or oversee contracted maintenance of assembly tray line systems, denesters and depositors, rack rotating ovens, blast chillers, transport, warewashing, steamers, motorized steam jacketed kettles, cardboard bailing hydraulic press, and other equipment. Monitor, perform maintenance and/or oversee contracted maintenance of cook/chill equipment including: metering air operated filling station, filling/packaging equipment, tumble cook/chill tank, cook/chill hoist rail systems, glycol heat exchanger, steam boiler, air cooled condensing equipment, kettle and tank control panels, and other equipment. Monitor and inform utilities of Central Kitchen natural gas systems. Monitor, perform maintenance and/or oversee contracted maintenance of rotating equipment for proper gear operations, belt and pulley adjustment, and condition Monitor, perform maintenance and/or oversee contracted maintenance of gates and fencing. Troubleshoot and repair simple mechanical/electrical/plumbing systems when malfunctions occur. Lubricate equipment and change filters and belts on assorted mechanical and air handling equipment and systems in the building and at assigned Food Service sites, using food-safe chemicals and lubricants as required. Report safety concerns to appropriate supervisors OTHER RESPONSIBLITIES: Operate forklift and pallet jack to assist in offloading receiving and placement of deliveries and issuing of goods on an emergency basis. Monitor, perform maintenance and/or oversee contracted maintenance of building generator (this keeps our refrigeration going in case of a power outage). Maintain Central Kitchen shop equipment including: a variety of metal forming equipment such as brakes, shears, bending and cutting equipment, drill press, mini-mill, Tig/Mig and OxyAcetlyene welding equipment, grinders, buffers and other equipment including small tools. No tools may be borrowed for non-district use. Plan and determine supplies and equipment necessary to complete assigned work. Keep Central Kitchen machine shop organized, well maintained and secure. Follow operations and maintenance manuals for equipment repairs. Maintain building in cold weather or in power outages and emergencies. REQUIRED QUALIFICATIONS: Education and Experience High school diploma or equivalent Journey level experience (certificate not required) in at least one of the following trades: mechanical, plumbing, refrigeration, heating and cooling Experience completing simple electrical repairs on foodservice equipment and minor repairs on Central Kitchen electrical systems One year of experience welding stainless steel, aluminum, and steel for food-safe applications One year of experience forming, cutting, and/or bending a variety of sheet metal products ADDITIONAL REQUIREMENTS: A history of positive evaluations and good recommendations PREFERRED QUALIFICATIONS: Two years restaurant equipment repair experience or equivalent One year of experience working on performance logic controls and equipment repairs CONDITION OF EMPLOYMENT: Criminal background clearance Valid Washington state driver's license with driving record that meets district requirements Work scheduled hours on a consistent basis Must wear district uniform for school and Central Kitchen repairs KNOWLEDGE OF: Electric and gas fired commercial heating systems; circulation pumps, valves, and controls; pneumatic, electronic, and direct digital control systems Wide variety of heating, ventilating, and air conditions systems Workplace safety Best practices for machine shop operations School wide board policies and procedures ABILITY TO: Demonstrate ability in a broad range of trades Demonstrate organizational skills in management of time, materials, and equipment to work in an efficient, thorough manner Demonstrate basic understanding of computer, phone, and e-mail skills Demonstrate an excellent safety record Demonstrate the physical stamina and abilities to perform the responsibilities and duties of the job Work alone with minimal supervision Pay strict attention to detail Maintain consistent attendance and positive evaluations Speak, read and follow written or verbal communications Practice effective safety and security within individual work routines accourding to district standards, complying with district policies and regulations. Develop and maintain courteous, respectful and positive customer relations with staff, students and service providers Work cooperatively and collaboratively with district staff and promote teamwork with co-workers Practice ethical and professional standards of conduct including the requirements of confidentiality Relate effectively with parents, staff, students and the public in a multicultural and multiracial community Use hand and power tools necessary to perform job duties and responsibilities Demonstrate ability and willingness to participate in job-related training programs for skill development and knowledge enhancement Complete assigned tasks within established guidelines and timelines with multiple interruptions that can be typical of Central Kitchen operations. Demonstrate excellent customer service skills Perform the essential functions of the job with or without accommodation REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY: Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others. Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the district. Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools' commitment to "Each Scholar: A Voice. A Dream. A Bright Future." Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage. PHYSICAL DEMANDS: . click apply for full job details
Mar 14, 2024
Full time
Position Type: Guest (Substitute) Classified/Nutrition Services Department Date Posted: 9/1/2023 Location: Nutrition Services Date Available: ASAP Closing Date: Open until filled Salary: Guest Employee Salary Schedule (scroll to the bottom) POSITION SUMMARY: This position performs a wide-variety of work involving maintenance, repair, and the safe and clean operation of the district's Nutrition Services kitchens including the Central Kitchen and school kitchens as well as Central Kitchen facilities and building systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain the Central Kitchen facility and building systems in a safe, clean, well-ordered manner, keeping all equipment and facilities in excellent food safe operating condition and ensuring fidelity of the design of the building and operating systems as constructed. Utilize the district work order system to schedule, prioritize and record work. Account for time spent on projects on a routine basis. Meet with Nutrition Services team to plan work other than emergency repairs. Keep supervisor informed of equipment and building status and make recommendations for preventative maintenance or safety issues that may require additional services or purchases. Travel to school sites to repair equipment, or troubleshoot. Troubleshoot Central kitchen building system issues and make recommendations for repair. Supervise contracted equipment and Central Kitchen maintenance and repair services. Perform minor repairs to warehouse racking system, following design load, anchoring and posted load limitations as designed for original building systems. Maintain building heating, ventilation equipment, air conditioning, hoods, and exhaust systems and control systems. Perform preventative maintenance and/or supervise contracted services. Calibrate heating and cooling controls (computerized); adjust heating and cooling systems for proper operation. Maintain indoor air quality preventing dust accumulation, microbial, mold, and fungal growth on all Central Kitchen air handling systems. Maintain floor non-slip surfaces and or supervise contracted services for repair and maintenance. Perform all repairs, maintenance utilizing manufacturer specifications, preventative maintenance recommendations and use manuals of operation to repair to safe and reliable operation of equipment or building systems. Monitor, perform maintenance and/or oversee contracted maintenance of a variety of doors and door hardware including manual and electric doors, entrance/exit exterior and interior electric doors, refrigeration doors and door hardware (including motorized) and overhead coiling/electrically operated dock doors. for proper adjustment and safe working condition Monitor, perform maintenance and/or oversee contracted maintenance of Central kitchen refrigeration systems. Utilize skilled contractors for in depth maintenance of rack refrigeration systems. Monitor, perform maintenance and/or oversee contracted maintenance of assembly tray line systems, denesters and depositors, rack rotating ovens, blast chillers, transport, warewashing, steamers, motorized steam jacketed kettles, cardboard bailing hydraulic press, and other equipment. Monitor, perform maintenance and/or oversee contracted maintenance of cook/chill equipment including: metering air operated filling station, filling/packaging equipment, tumble cook/chill tank, cook/chill hoist rail systems, glycol heat exchanger, steam boiler, air cooled condensing equipment, kettle and tank control panels, and other equipment. Monitor and inform utilities of Central Kitchen natural gas systems. Monitor, perform maintenance and/or oversee contracted maintenance of rotating equipment for proper gear operations, belt and pulley adjustment, and condition Monitor, perform maintenance and/or oversee contracted maintenance of gates and fencing. Troubleshoot and repair simple mechanical/electrical/plumbing systems when malfunctions occur. Lubricate equipment and change filters and belts on assorted mechanical and air handling equipment and systems in the building and at assigned Food Service sites, using food-safe chemicals and lubricants as required. Report safety concerns to appropriate supervisors OTHER RESPONSIBLITIES: Operate forklift and pallet jack to assist in offloading receiving and placement of deliveries and issuing of goods on an emergency basis. Monitor, perform maintenance and/or oversee contracted maintenance of building generator (this keeps our refrigeration going in case of a power outage). Maintain Central Kitchen shop equipment including: a variety of metal forming equipment such as brakes, shears, bending and cutting equipment, drill press, mini-mill, Tig/Mig and OxyAcetlyene welding equipment, grinders, buffers and other equipment including small tools. No tools may be borrowed for non-district use. Plan and determine supplies and equipment necessary to complete assigned work. Keep Central Kitchen machine shop organized, well maintained and secure. Follow operations and maintenance manuals for equipment repairs. Maintain building in cold weather or in power outages and emergencies. REQUIRED QUALIFICATIONS: Education and Experience High school diploma or equivalent Journey level experience (certificate not required) in at least one of the following trades: mechanical, plumbing, refrigeration, heating and cooling Experience completing simple electrical repairs on foodservice equipment and minor repairs on Central Kitchen electrical systems One year of experience welding stainless steel, aluminum, and steel for food-safe applications One year of experience forming, cutting, and/or bending a variety of sheet metal products ADDITIONAL REQUIREMENTS: A history of positive evaluations and good recommendations PREFERRED QUALIFICATIONS: Two years restaurant equipment repair experience or equivalent One year of experience working on performance logic controls and equipment repairs CONDITION OF EMPLOYMENT: Criminal background clearance Valid Washington state driver's license with driving record that meets district requirements Work scheduled hours on a consistent basis Must wear district uniform for school and Central Kitchen repairs KNOWLEDGE OF: Electric and gas fired commercial heating systems; circulation pumps, valves, and controls; pneumatic, electronic, and direct digital control systems Wide variety of heating, ventilating, and air conditions systems Workplace safety Best practices for machine shop operations School wide board policies and procedures ABILITY TO: Demonstrate ability in a broad range of trades Demonstrate organizational skills in management of time, materials, and equipment to work in an efficient, thorough manner Demonstrate basic understanding of computer, phone, and e-mail skills Demonstrate an excellent safety record Demonstrate the physical stamina and abilities to perform the responsibilities and duties of the job Work alone with minimal supervision Pay strict attention to detail Maintain consistent attendance and positive evaluations Speak, read and follow written or verbal communications Practice effective safety and security within individual work routines accourding to district standards, complying with district policies and regulations. Develop and maintain courteous, respectful and positive customer relations with staff, students and service providers Work cooperatively and collaboratively with district staff and promote teamwork with co-workers Practice ethical and professional standards of conduct including the requirements of confidentiality Relate effectively with parents, staff, students and the public in a multicultural and multiracial community Use hand and power tools necessary to perform job duties and responsibilities Demonstrate ability and willingness to participate in job-related training programs for skill development and knowledge enhancement Complete assigned tasks within established guidelines and timelines with multiple interruptions that can be typical of Central Kitchen operations. Demonstrate excellent customer service skills Perform the essential functions of the job with or without accommodation REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY: Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others. Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the district. Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools' commitment to "Each Scholar: A Voice. A Dream. A Bright Future." Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage. PHYSICAL DEMANDS: . click apply for full job details
JOB DUTIES AND RESPONSIBILITIES (The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.) Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Fantastic Value-Effectively manages and ensures an optimal value proposition for our patrons. Use the 'WE CARE' formula to deliver the best experience to our guests: Welcome - We treat strangers like friends and friends like family. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations. Comfortable - We provide a safe, relaxing and inviting environment. Appreciated - We recognize the full value of our guests. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity. Entertained - We strive to deliver a valuable, enjoyable and delightful experience. Adhere to department service standards of being accurate, timely, and trustworthy. Interact with all guests and team members to positively affect interactions with guests and team members, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow team members. Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with transactions Responsible to the Casino Service Shift Manager for successful performance of assigned duties. Responsible for the supervision and performance of the Casino Service team. Provides training to the Casino Service team and assists when needed on the casino floor. Delegates authority and assigns responsibilities. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with the company policy and procedure regarding limitations. Knowledge of sanitation and health department regulations for safe handling of alcohol and other beverage-related products. Ensure effective cost and portion controls are maintained in the Beverage area. Performs minor repairs to slot machines. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving guest disputes and ensuring the safety and security of guests and employees. Knowledge of Gaming laws and regulations. Knowledge of all special events and promotional activities. Performs other duties as assigned. Complete all company-required training within designated time frames. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Ability to stand and walk for long periods of time with intermittent breaks, lift up to 50 lbs, and push up to 75 lbs with assistance. Able to work varied hours which include nights, weekends and holidays. Mental Demands: Must possess ability to learn and operate various computer software programs including but not limited to SDS, CMS, Micros, Microsoft Excel and Word. Ability to use, understand and recommend all equipment associated with the position including (but not limited to) computers, phones, hand-held radios/headsets, screwdrivers, bar equipment, cash register and Berg System. The person in this position must have good written and verbal communication skills. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Maintain mental concentration for significant/extended periods of time.Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with noise levels.MINIMUM QUALIFICATIONSEducation: Prefer minimum of High School Diploma or GED equivalent.Training/Experience: Recommended one year of gaming experience in a state licensed or tribal casino, preferably in slots.Job Knowledge: Sound understanding of policies, procedures, state regulations, internal controls, and a demonstrated ability to coordinate or supervise the work of others. Experience in the gaming industry is preferred.Other: Must possess exceptional oral and interpersonal communication skills. Must be able to obtain and maintain Valid Gaming license. Must be able to receive and maintain all required certification. Must complete all required company training.
Mar 02, 2024
Full time
JOB DUTIES AND RESPONSIBILITIES (The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.) Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Fantastic Value-Effectively manages and ensures an optimal value proposition for our patrons. Use the 'WE CARE' formula to deliver the best experience to our guests: Welcome - We treat strangers like friends and friends like family. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations. Comfortable - We provide a safe, relaxing and inviting environment. Appreciated - We recognize the full value of our guests. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity. Entertained - We strive to deliver a valuable, enjoyable and delightful experience. Adhere to department service standards of being accurate, timely, and trustworthy. Interact with all guests and team members to positively affect interactions with guests and team members, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow team members. Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with transactions Responsible to the Casino Service Shift Manager for successful performance of assigned duties. Responsible for the supervision and performance of the Casino Service team. Provides training to the Casino Service team and assists when needed on the casino floor. Delegates authority and assigns responsibilities. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with the company policy and procedure regarding limitations. Knowledge of sanitation and health department regulations for safe handling of alcohol and other beverage-related products. Ensure effective cost and portion controls are maintained in the Beverage area. Performs minor repairs to slot machines. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving guest disputes and ensuring the safety and security of guests and employees. Knowledge of Gaming laws and regulations. Knowledge of all special events and promotional activities. Performs other duties as assigned. Complete all company-required training within designated time frames. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT The physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Ability to stand and walk for long periods of time with intermittent breaks, lift up to 50 lbs, and push up to 75 lbs with assistance. Able to work varied hours which include nights, weekends and holidays. Mental Demands: Must possess ability to learn and operate various computer software programs including but not limited to SDS, CMS, Micros, Microsoft Excel and Word. Ability to use, understand and recommend all equipment associated with the position including (but not limited to) computers, phones, hand-held radios/headsets, screwdrivers, bar equipment, cash register and Berg System. The person in this position must have good written and verbal communication skills. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Maintain mental concentration for significant/extended periods of time.Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with noise levels.MINIMUM QUALIFICATIONSEducation: Prefer minimum of High School Diploma or GED equivalent.Training/Experience: Recommended one year of gaming experience in a state licensed or tribal casino, preferably in slots.Job Knowledge: Sound understanding of policies, procedures, state regulations, internal controls, and a demonstrated ability to coordinate or supervise the work of others. Experience in the gaming industry is preferred.Other: Must possess exceptional oral and interpersonal communication skills. Must be able to obtain and maintain Valid Gaming license. Must be able to receive and maintain all required certification. Must complete all required company training.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 12.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 12.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $17.00 - 18.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $17.00 - 18.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 14.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $11.00 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $11.00 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 27, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $12.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Contra Costa Country Club is a private club serving over 500 members since 1925. We offer several amenities to our members including an 18-hole golf course, swimming pool, bocce courts and several events for our members to enjoy We are currently seeking servers for both part-time and full-time positions are available. We provide a safe work environment during these covid-19 times. Pay Range: $16 - $17 SUMMARY The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain company service standards Knowledge of the menu and various liquors, beer, and wines available by the Club Accurately execute Member and guest orders and requests in a timely fashion Clear and reset tables in bar area. Present menus make recommendations and answer questions regarding beverages and food. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Be 18 years of age. Complete opening and closing SOP's to the club standard. Clean and sanitize equipment and all Member/Guest areas. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age Must have valid driver's license Ability to read and comprehend simple instructions, short correspondence and memos. Requires ability to write simple correspondence as well. Ability to apply common sense understanding in order to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a small number of concrete variables. EDUCATION and/or EXPERIENCE One year of serving experience preferred but not necessary. We will train the skill if you have the right attitude Food Handlers Card High School Diploma LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak one-on-one effectively to internal and external customers. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Job Type: Part-time or Full Time Salary: $15.00 /hour - $16.00 /hour PLUS service charge Experience: Restaurant or Banquet: 1-2 years License: Food Handlers Card Required work authorization: United States
Mar 27, 2024
Full time
Contra Costa Country Club is a private club serving over 500 members since 1925. We offer several amenities to our members including an 18-hole golf course, swimming pool, bocce courts and several events for our members to enjoy We are currently seeking servers for both part-time and full-time positions are available. We provide a safe work environment during these covid-19 times. Pay Range: $16 - $17 SUMMARY The Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring satisfaction and Member retention. They are responsible for greeting Members and guests promptly while always exhibiting a high level of hospitality. Servers must have a passion for hospitality and Member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain company service standards Knowledge of the menu and various liquors, beer, and wines available by the Club Accurately execute Member and guest orders and requests in a timely fashion Clear and reset tables in bar area. Present menus make recommendations and answer questions regarding beverages and food. Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. Be 18 years of age. Complete opening and closing SOP's to the club standard. Clean and sanitize equipment and all Member/Guest areas. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age Must have valid driver's license Ability to read and comprehend simple instructions, short correspondence and memos. Requires ability to write simple correspondence as well. Ability to apply common sense understanding in order to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a small number of concrete variables. EDUCATION and/or EXPERIENCE One year of serving experience preferred but not necessary. We will train the skill if you have the right attitude Food Handlers Card High School Diploma LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak one-on-one effectively to internal and external customers. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Job Type: Part-time or Full Time Salary: $15.00 /hour - $16.00 /hour PLUS service charge Experience: Restaurant or Banquet: 1-2 years License: Food Handlers Card Required work authorization: United States
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $13.00 - 13.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $9.50 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $9.50 - 11.50 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $10.00 - 11.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Mar 25, 2024
Full time
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. As a Customer Service Representative, you are key to the success of our quick service restaurant as you are responsible for providing friendly, accurate and efficient service to our guests so that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on great customer service Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude Provide great tasting / quality food, and a clean restaurant environment for all guests Process transactions of customers on a point-of-sale (POS) register Prioritize your work according to the kitchen and dining guest needs Maintain equipment per operating standards Follow proper safety procedures when handling and/or preparing food Establish strong communication and rapport with leaders and co-workers Perform other job-related duties as assigned What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! Basic computer/POS knowledge preferred Previous food service experience a plus Good verbal communication skills Ability to work flexible hours including nights, weekends and some holidays With us, you'll enjoy: Medical, dental, vision and life insurance 401(k) with a company match Vacation and paid holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $10.00 - 11.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at . In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Mar 25, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay may vary based on experience Join the team that puts fun first. At Harrah's Ak-Chin, making grown-ups smile and play is what we do best, which is why we stack our dream team with passionate, energetic employees. Creativity, innovation and inspiration welcome.JOB SUMMARY: Coordinates all assigned Harrah's Ak-Chin Casino events and promotions, advances assigned entertainment acts with the dual purpose of providing a positive impact on guest & performer relationships and increasing profitability. ESSENTIAL JOB FUNCTIONS: Assists in: Is Directly Responsible for: Is expected to communicate with other departments in a detail-oriented and timely manner: Coordinates purchasing process, in compliance with all regulatory and purchasing guidelines. Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic. Maintains security and confidentiality of files, records and lists. Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success. Provides outstanding guest service at all times always is a liaison and greeter for production staff, tour manager(s), crew, hotel staff for concerts and other performances produced by Harrah's Ak-Chin. Budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data, including but not limited to response rates, expense documents, invoice submissions. Conception and planning of yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances. Coordinating with Planning and Analysis to generate event, promotion and entertainment PRO and POST formas. Execution of all events, promotions on/off the property. Very detailed and thorough planning of all events and promotions. Very detailed and thorough advancement of all entertainment acts and performances. Preparation, review and submission of all event, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations. Preparation, accuracy, review and proofing of all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets. Use of supplied tools to accurately track the following: finances, guest counts and regulatory approvals. Keeping all event & entertainment folders up to date, responsible for submitting all request forms in a timely manner. Keeping all event & entertainment checklists up to date and adhering to set timelines. Clear and timely coordination of both volunteer and on-call employee labor, as appropriate. Providing accurate processing of all applicable prize documentation including but not limited to forms 1099, W2-G, Bank Secrecy Act documentation, Prize Logs, MTL reporting, etc Accurately communicating all project details / plans to the events, promotions and entertainment team according to all departmental processes, regarding guest registration and tracking procedures, including but not limited to offer codes, response rates, promotions & entertainment using compliance and regulatory approved software programs. Finance and Direct Mail departments in support of production of budgets, proformas, and analyses; Communications department and Direct Mail for the production of direct mail and collateral for events, promotions and entertainment. Purchasing department by suggesting and purchasing (when approved) supplies, gifts, prizes, awards, decor, and equipment from approved vendors. Gaming Operations for the execution of tournaments and applicable promotions. Corporate Promotions for assisting in setting up offers in applicable promotions software. Hotel Management for room blocks associated with events, promotions and entertainment. Food, Beverage and Sales for use of banquet and other public space, and for coordination of event setup, equipment, service, and menus, etc. IT for technical support in execution of events & entertainment; contingency IT program planning. Facilities for environmental, cleaning, and maintenance support. Casino Cage for ensuring all bank fund needs are accurately communicated. Other departments as needed. ADDITIONAL JOB DUTIES: Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required; Associate's or Bachelor's Degrees are preferred. 1-2 years experience in project management required. Must have intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft Office, web-based applications and other software systems. QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must demonstrate skill in public speaking, both on and off a microphone, with charisma, clarity and a professional demeanor. Willing and able to demonstrate reading, writing and technical skills as part of application process. Undergoes pre-employment screening and selection process. Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences. Must be able to interact effectively and make connections with people of different age groups and demographics. Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire. Must be able to successfully work on multiple projects simultaneously. Must be able to make rational decisions, act quickly & solve problems in a timely manner. Meets all relevant regulatory requirements. Agrees to sign non-disclosure agreement and pass drug test continent upon job offer. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to lift and/or carry objects weighing up to 50 pounds. Able to correspond via telephone and e-mail in a fast-paced environment. Able to respond to visual and auditory cues. Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests. Must have the manual dexterity required to manipulate props, equipment, prizes, etc. with safety as a top priority while interacting with guests. Must possess outgoing personality and be able to greet guests in a courteous and friendly manner. Must be able to get along well with co-workers and work as a team. Must be able to hold and operate a ticket scanning device during the assigned shifts. Must be able to move quickly around entire property and stand for long periods of time. Must be fluent in English. Must be able to work independently with minimal supervision. Must be able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude. Must be able to work in areas containing second hand smoke. Must be able to work in noisy environment. Must be able to work both indoors and outdoors. Must be able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off. Must be able to work and stand outside, sometimes in heat in excess of 115 degrees. Must be able to work independently. Must be able to push or pull up to 150 pounds. Must be able to see and remember the specific details of incidents and persons. We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule in order to successfully execute activities and programs and create a world-class experience for our guests. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
JOB OPENING CITY OF FARMINGTON JOB POSITION : LAKE HOST NUMBER OF VACANCIES: 6 DEPARTMENT: Parks, Recreation, and Cultural Affairs WORK LOCATION: Farmington Lake HIRING RANGE: $12.50 per hour PAY SEASONAL: Seasonal TYPE OF POSITION: Seasonal DAYS WORKED: Varied to Include Weekends HOURS WORKED: Varied APPLICATIONS WILL BE RECEIVED UNTIL: Until Filled JOB DUTIES POSITIONS TO BE HIRED MID-MARCH 2024 ESSENTIAL DUTIES Under direction of Aquatics Division & Lake Lead, performs assigned tasks involved with the care and maintenance of Lake Farmington grounds including parks facilities. Responsible for daily risk assessments and watercraft inspections to prevent the introduction of Aquatic Invasive Species (AIS) to New Mexico waterbodies. Completion of Aquatic Invasive Species (AIS) training and certification provided at no charge by New Mexico Department of Game and Fish (NMDGF). Inform Lake Farmington guests about Aquatic Invasive Species (AIS) through interaction with guests or provided literature. Enforce rules and regulations of Lake Farmington. Ensure outstanding customer service for all guests by politely greeting and interacting with all Lake Farmington guests. Operates a pickup truck and various equipment. Use of noisy equipment at times. Performs duties such as shoveling and raking in dusty conditions. Performs litter control tasks including picking up trash barrels and loading onto truck. Cleans and repairs parks shelters, picnic tables, grills, and other lake amenities. Responsible for receiving money and operating cash register. Makes sure daily revenue close outs are completed and balanced. Performs computer data entry using various computer software. Prepares daily and monthly attendance and inventory reports. Assists and responds to public inquiries and complaints about Lake Farmington. Works around public in a safe and courteous manner. Must be able to work between the hours of 6:30 am and 7:30 pm weekdays, weekends, and holidays. Attendance at work is an essential function of this position. Other duties as assigned. NON-ESSENTIAL DUTIES The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. QUALIFICATIONS This position is subject to the City's Drug and Alcohol-Free Workplace Program. This includes pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing. Extensive background checks required. Must be 18 years of age or older. Ability to communicate effectively verbally and in writing. Ability to handle difficult people and situations with respect, calmness and courtesy. Understanding confidentiality and the ability to maintain it. Ability to perform data entry at a rate sufficient to perform duties of the job. Ability to operate noisy equipment for extended periods of time. Ability to learn and properly operate computer software, tools and equipment safely as listed below. Ability to work well under pressure and in stressful situations. Ability to work harmoniously with co-workers and be able to interact with patrons in a pleasant and positive manner. Knowledge of parks maintenance and outdoor recreation preferred. Valid New Mexico driver's license with acceptable driving record for the past three years or state of current residency. Considerable knowledge of administrative office skills with experience in typing, computer, calculator, telephone and related office machines. Must have ability to work a varied shift including weekends and holidays. Ability to establish and maintain effective working relationships with employees, supervisors, participants and the administrative public. TOOLS AND EQUIPMENT USED Pickup truck, landscaping equipment, may or may not include tractors, backpack blower, chain saw, miscellaneous hand and power tools. Personal computer, calculator, phone, copy machine. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required reach with arms and hands. Required to stand, walk, sit, talk, hear; use hands to finger, handle, feel or operate objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl. The employee will need to lift and frequently move up to 50 pounds individually and with assistance occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work near moving mechanical parts and in outside weather conditions. The employee will be exposed to the following conditions: hot, wet/humid, wind, dust. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment may be noisy at times. WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.
Mar 25, 2024
Full time
JOB OPENING CITY OF FARMINGTON JOB POSITION : LAKE HOST NUMBER OF VACANCIES: 6 DEPARTMENT: Parks, Recreation, and Cultural Affairs WORK LOCATION: Farmington Lake HIRING RANGE: $12.50 per hour PAY SEASONAL: Seasonal TYPE OF POSITION: Seasonal DAYS WORKED: Varied to Include Weekends HOURS WORKED: Varied APPLICATIONS WILL BE RECEIVED UNTIL: Until Filled JOB DUTIES POSITIONS TO BE HIRED MID-MARCH 2024 ESSENTIAL DUTIES Under direction of Aquatics Division & Lake Lead, performs assigned tasks involved with the care and maintenance of Lake Farmington grounds including parks facilities. Responsible for daily risk assessments and watercraft inspections to prevent the introduction of Aquatic Invasive Species (AIS) to New Mexico waterbodies. Completion of Aquatic Invasive Species (AIS) training and certification provided at no charge by New Mexico Department of Game and Fish (NMDGF). Inform Lake Farmington guests about Aquatic Invasive Species (AIS) through interaction with guests or provided literature. Enforce rules and regulations of Lake Farmington. Ensure outstanding customer service for all guests by politely greeting and interacting with all Lake Farmington guests. Operates a pickup truck and various equipment. Use of noisy equipment at times. Performs duties such as shoveling and raking in dusty conditions. Performs litter control tasks including picking up trash barrels and loading onto truck. Cleans and repairs parks shelters, picnic tables, grills, and other lake amenities. Responsible for receiving money and operating cash register. Makes sure daily revenue close outs are completed and balanced. Performs computer data entry using various computer software. Prepares daily and monthly attendance and inventory reports. Assists and responds to public inquiries and complaints about Lake Farmington. Works around public in a safe and courteous manner. Must be able to work between the hours of 6:30 am and 7:30 pm weekdays, weekends, and holidays. Attendance at work is an essential function of this position. Other duties as assigned. NON-ESSENTIAL DUTIES The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. QUALIFICATIONS This position is subject to the City's Drug and Alcohol-Free Workplace Program. This includes pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing. Extensive background checks required. Must be 18 years of age or older. Ability to communicate effectively verbally and in writing. Ability to handle difficult people and situations with respect, calmness and courtesy. Understanding confidentiality and the ability to maintain it. Ability to perform data entry at a rate sufficient to perform duties of the job. Ability to operate noisy equipment for extended periods of time. Ability to learn and properly operate computer software, tools and equipment safely as listed below. Ability to work well under pressure and in stressful situations. Ability to work harmoniously with co-workers and be able to interact with patrons in a pleasant and positive manner. Knowledge of parks maintenance and outdoor recreation preferred. Valid New Mexico driver's license with acceptable driving record for the past three years or state of current residency. Considerable knowledge of administrative office skills with experience in typing, computer, calculator, telephone and related office machines. Must have ability to work a varied shift including weekends and holidays. Ability to establish and maintain effective working relationships with employees, supervisors, participants and the administrative public. TOOLS AND EQUIPMENT USED Pickup truck, landscaping equipment, may or may not include tractors, backpack blower, chain saw, miscellaneous hand and power tools. Personal computer, calculator, phone, copy machine. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required reach with arms and hands. Required to stand, walk, sit, talk, hear; use hands to finger, handle, feel or operate objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl. The employee will need to lift and frequently move up to 50 pounds individually and with assistance occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work near moving mechanical parts and in outside weather conditions. The employee will be exposed to the following conditions: hot, wet/humid, wind, dust. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment may be noisy at times. WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V.
Position Summary: Responsible for F&B service during banquets. Directly supervise front of the house staff. Train and supervise subordinates. Maintain comfort and ambiance of meeting rooms and follow all posted cleaning schedules. Position Duties/Responsibilities: Oversee and coordinate all banquet events, ensuring the timely setup and breakdown of event spaces. Supervise banquet staff, providing guidance and support when needed. Maintain a high standard of service and professionalism, ensuring that all guests' needs are met and exceeded. Manage and resolve any guest complaints or issues, ensuring customer satisfaction. Collaborate with the Banquet Manager to develop and implement banquet policies and procedures. Assist in the recruitment, training, and development of banquet staff. Monitor inventory and supplies, ensuring that all items are properly stocked and accounted for. All other duties as assigned Guest Service & Conduct: Personal and professional accountability is an important aspect of employment with Shanty Creek Resort. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must: Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resort Employee Handbook. Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests. Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors and, most importantly, our guests. Employees in this position have extensive guest contact so it is critical for them to follow the SCR standards of service at all times. Professional Experience: One to two years related experience and/or training. Education: High school diploma or general equivalency from accredited school; or equivalent combination of education and experience that will fulfill these requirements. Required Skills: Must be 18 years of age or older Must have a valid driver's license TAM, Servsafe, and/or TiPS certification is preferred Excellent Leadership and Management Skills Basic Math skills Good food and service knowledge Pleasant personality Listening / Written and verbal communication Customer focus /Customer service and people skills Basic safety Action oriented Organization Punctual Attendance Working Conditions/Environment: The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is sometimes subject to very hot and very cold temperatures (in kitchen and freezers). This job is performed in and around hot ovens. Surfaces with chemicals and food ingredients used on a constant basis. Regularly required to use hands and fingers to handle or feel. Frequently is required to reach with hands and arms and talk or hear. Occasionally required to stand, walk, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 25 pounds or more. Stand on feet for a long period of time. Must be able to work early mornings, afternoons, early evenings, weekends and holidays.
Mar 22, 2024
Full time
Position Summary: Responsible for F&B service during banquets. Directly supervise front of the house staff. Train and supervise subordinates. Maintain comfort and ambiance of meeting rooms and follow all posted cleaning schedules. Position Duties/Responsibilities: Oversee and coordinate all banquet events, ensuring the timely setup and breakdown of event spaces. Supervise banquet staff, providing guidance and support when needed. Maintain a high standard of service and professionalism, ensuring that all guests' needs are met and exceeded. Manage and resolve any guest complaints or issues, ensuring customer satisfaction. Collaborate with the Banquet Manager to develop and implement banquet policies and procedures. Assist in the recruitment, training, and development of banquet staff. Monitor inventory and supplies, ensuring that all items are properly stocked and accounted for. All other duties as assigned Guest Service & Conduct: Personal and professional accountability is an important aspect of employment with Shanty Creek Resort. To that end, all Shanty Creek employees are required to adhere to Resort policies and standards of conduct while providing our guests with the highest level of service possible. No matter their position, all members of our staff may have opportunities to interact with our guests on a daily basis, therefore all employees must: Meet, on a daily basis, the personal appearance and uniform standards as identified by the Shanty Creek Resort Employee Handbook. Utilize all tools provided to ensure that prompt and correct service and information is being given to our guests. Conduct themselves in a professional manner at all times, maintaining the highest standards of guest service in their interactions with fellow employees, vendors and, most importantly, our guests. Employees in this position have extensive guest contact so it is critical for them to follow the SCR standards of service at all times. Professional Experience: One to two years related experience and/or training. Education: High school diploma or general equivalency from accredited school; or equivalent combination of education and experience that will fulfill these requirements. Required Skills: Must be 18 years of age or older Must have a valid driver's license TAM, Servsafe, and/or TiPS certification is preferred Excellent Leadership and Management Skills Basic Math skills Good food and service knowledge Pleasant personality Listening / Written and verbal communication Customer focus /Customer service and people skills Basic safety Action oriented Organization Punctual Attendance Working Conditions/Environment: The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is sometimes subject to very hot and very cold temperatures (in kitchen and freezers). This job is performed in and around hot ovens. Surfaces with chemicals and food ingredients used on a constant basis. Regularly required to use hands and fingers to handle or feel. Frequently is required to reach with hands and arms and talk or hear. Occasionally required to stand, walk, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 25 pounds or more. Stand on feet for a long period of time. Must be able to work early mornings, afternoons, early evenings, weekends and holidays.
Job Type Full-time Description The Hampton Inn & Suites located in Coeur d'Alene is looking to add to our hospitality family! This beautiful hotel is perfectly located just down the road from the beautiful Coeur d'Alene Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 107RRHCDAID Salary Description hourly
Mar 21, 2024
Full time
Job Type Full-time Description The Hampton Inn & Suites located in Coeur d'Alene is looking to add to our hospitality family! This beautiful hotel is perfectly located just down the road from the beautiful Coeur d'Alene Lake. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks (Affordable travel for YOU!) Optional Daily Pay (Faster Pay) Flexible Schedules (Work around YOUR needs) Health/Life Insurance (Peace of mind) 401k (Long-term planning) Paid Time Off (You earned it!) Dental/Vision Employee Assistance Program Referral Program OVERVIEW Oversee all aspects of planning, service of hot and cold foods, and safe preparation. Operations includes asset protection, inventory control, guest resolution and a warm and approachable demeanor. Responsible for quality of service and day-to-day operations in accordance with company and brand standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct day-to-day activities, ensuring breakfast is prepared in accordance with food handling regulations, guidelines and brand standards Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hour Maintain cleanliness during breakfast hours while being attentive to guests needs Greet all guests and ensure you are walking around the breakfast area engaging the guests; replenishing coffee and providing a memorable guest experience Maintain complete knowledge of and comply with department policies/service procedures/standards Forecast, implement, monitor, control and report on the various cost components (food costs, beverage costs, supplies, equipment, etc.) to maximize profitability while ensuring adequate supplies and staff are on hand to provide top quality customer service Maintain quality and service standards and have the tools and equipment needed to effectively carry out their job functions Maintain inventory of all food supply and assist with the completion of food orders as necessary Assist in necessary set-up, service and breakdown of banquet functions Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture/equipment set-up Establish par levels for supplies and equipment; complete requisitions to replenish shortages or additional items needed for the anticipated business Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies Adhere to all safety and brand standards Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner Maintain professional image at all times through appearance and dress Follow Company policies and procedures and effectively communicate them to subordinates Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Possess knowledge of food and beverage in the restaurant or hotel operations Speak, read, write, and comprehend the English language, proficiently. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards Vision for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedules Lead and be a role model for all team members Able to make decisions with only general policies and procedures available for guidance Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED preferred. EXPERIENCE Previous restaurant, banquet and/or hotel food and beverage experience preferred. SUPERVISORY RESPONSIBILITIES Responsible for all restaurant and banquet staff. LICENSES OR CERTIFICATES ServSafe Training required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. However, employee may be exposed to high temperature work areas including kitchen grills, fryers, stove tops and ovens. Protective equipment provided. Employee may be subjected to hot grease and cold temperatures in walk-in freezers and refrigerators. Will need to sit, stand, or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 20-40 pounds frequently (on a daily basis), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Breakfast Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Breakfast Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment. Requirements 107RRHCDAID Salary Description hourly
Job Details Job Location BlueWater Resort and Casino - Parker, AZ Position Type Full Time Job Shift Any Description SUMMARY: The Kitchen Operations Manager will oversee the kitchen by actively supervising, coaching, counseling, directing, training and mentoring employees in meeting company quality standards. The Kitchen Operations Manager will manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment within the kitchen area. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs all functions in accordance with applicable Tribal, gaming regulations, Federal, State, Health and Safety Regulations, BlueWater Resort & Casino policies and procedures and internal controls. Oversite of the cleaning and sanitizing F&B back of house areas to create a safe and sanitary environment for internal and external guests. Provide leadership and support to management and direct reports within the Food and Beverage Department. Schedule and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals. Approve the requisition of products and other necessary food supplies. Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times. Establish controls to minimize food and supply waste and theft. Safeguard all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles. Responsible for upholding BlueWater Resort & Casino integrity and standards for quality and service: establish and ensure completion of operational priorities. Reviews weekly, monthly and quarterly financial statements with Director Implement effective controls for food, beverage and labor costs among all departments. Oversees inventory of food products and coordinates product ordering for all kitchen and food production areas. Achieve and exceed financial, guest service, and associate metrics goals. Maintains a current knowledge of menu items, products, current styles and trends in the food service area. Identify and assist in resolution of operational deficiencies, deviations and variances to standards Assist with menu engineering, procurement efficiencies, sales enhancements, productivity improvement and concept reinvention. Ensure departments develop and implement schedules for the operation of all restaurants and bars to achieve ultimate products and services with a profitable result. Oversees training of new team members to help them understand and excel in their position by continuously evaluating performance and encourages improvement of all food service team members. Oversee departmental training, mentoring and coach programs to develop well-trained kitchen team members. Ensure quality standards and service are maintained. Ensures that kitchen equipment is operated safely and with reasonable care. Creates menus for Buffets and EDR including daily/nightly specials, buffets that are attractive to guests in conjunction with the Director. Ensures food items are appealing, tasty and served fresh. Provides assistance and instruction to team members and makes routine hiring decisions for back of house food service. Communicates daily with management, other department heads and team members to ensure proper operating procedures are in compliance. Attends, and satisfactorily completes all required training as assigned and required. Abide by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance. Abide by Guest Service Agreement for BlueWater Resort & Casino. Abide by F & B department policies and procedures. Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures. All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency. Qualifications KNOWLEDGE, SKILLS & ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures. Working knowledge of inventory control systems and Agilysys, preferred. Extensive knowledge of food service equipment. Exceptional attention to detail and organizational skills. Ability to communicate with team members, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to communicate, read, and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Ability and full understanding to calculate advanced math functions dealing with P&L statements, financial statements and POS cash/credit transactions, cash reconciliation and product inventory. Ability to handle cash accurately and responsibly. QUALIFICATIONS & REQUIREMENTS: BA or BS with culinary major, or degree from nationally recognized culinary school. Minimum 10 years management experience in restaurant, multi-outlet experience. Preferably in a hotel environment. Nationally recognized, advanced food service sanitation training course certification. Must have excellent people management skills, the ability to manage multiple venues. Must acquire and maintain a valid C.R.I.T Environmental Health Food Handlers Card, ServSafe Certification, as well as any other required trainings from compliance. Valid Driver's License. Must obtain and maintain a valid gaming license from the Tribal Gaming Agency prior to beginning work and must renew annually. Must be able to adhere to all BlueWater Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves). Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is regularly required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or moves up to 30 pounds and push, pull, or drags up to 100 lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: Indoor environment. This position regularly works indoors but may work outdoors in cold and/or extreme heat. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Will have contact with employees, external agencies and the public. The employee is occasionally exposed to fumes or airborne practices, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate. Flashing lights from slot machines and band lighting. ACCESSIBILITY: Restricted Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.
Mar 21, 2024
Full time
Job Details Job Location BlueWater Resort and Casino - Parker, AZ Position Type Full Time Job Shift Any Description SUMMARY: The Kitchen Operations Manager will oversee the kitchen by actively supervising, coaching, counseling, directing, training and mentoring employees in meeting company quality standards. The Kitchen Operations Manager will manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment within the kitchen area. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs all functions in accordance with applicable Tribal, gaming regulations, Federal, State, Health and Safety Regulations, BlueWater Resort & Casino policies and procedures and internal controls. Oversite of the cleaning and sanitizing F&B back of house areas to create a safe and sanitary environment for internal and external guests. Provide leadership and support to management and direct reports within the Food and Beverage Department. Schedule and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals. Approve the requisition of products and other necessary food supplies. Ensure that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times. Establish controls to minimize food and supply waste and theft. Safeguard all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles. Responsible for upholding BlueWater Resort & Casino integrity and standards for quality and service: establish and ensure completion of operational priorities. Reviews weekly, monthly and quarterly financial statements with Director Implement effective controls for food, beverage and labor costs among all departments. Oversees inventory of food products and coordinates product ordering for all kitchen and food production areas. Achieve and exceed financial, guest service, and associate metrics goals. Maintains a current knowledge of menu items, products, current styles and trends in the food service area. Identify and assist in resolution of operational deficiencies, deviations and variances to standards Assist with menu engineering, procurement efficiencies, sales enhancements, productivity improvement and concept reinvention. Ensure departments develop and implement schedules for the operation of all restaurants and bars to achieve ultimate products and services with a profitable result. Oversees training of new team members to help them understand and excel in their position by continuously evaluating performance and encourages improvement of all food service team members. Oversee departmental training, mentoring and coach programs to develop well-trained kitchen team members. Ensure quality standards and service are maintained. Ensures that kitchen equipment is operated safely and with reasonable care. Creates menus for Buffets and EDR including daily/nightly specials, buffets that are attractive to guests in conjunction with the Director. Ensures food items are appealing, tasty and served fresh. Provides assistance and instruction to team members and makes routine hiring decisions for back of house food service. Communicates daily with management, other department heads and team members to ensure proper operating procedures are in compliance. Attends, and satisfactorily completes all required training as assigned and required. Abide by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance. Abide by Guest Service Agreement for BlueWater Resort & Casino. Abide by F & B department policies and procedures. Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures. All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency. Qualifications KNOWLEDGE, SKILLS & ABILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures. Working knowledge of inventory control systems and Agilysys, preferred. Extensive knowledge of food service equipment. Exceptional attention to detail and organizational skills. Ability to communicate with team members, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to communicate, read, and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Ability and full understanding to calculate advanced math functions dealing with P&L statements, financial statements and POS cash/credit transactions, cash reconciliation and product inventory. Ability to handle cash accurately and responsibly. QUALIFICATIONS & REQUIREMENTS: BA or BS with culinary major, or degree from nationally recognized culinary school. Minimum 10 years management experience in restaurant, multi-outlet experience. Preferably in a hotel environment. Nationally recognized, advanced food service sanitation training course certification. Must have excellent people management skills, the ability to manage multiple venues. Must acquire and maintain a valid C.R.I.T Environmental Health Food Handlers Card, ServSafe Certification, as well as any other required trainings from compliance. Valid Driver's License. Must obtain and maintain a valid gaming license from the Tribal Gaming Agency prior to beginning work and must renew annually. Must be able to adhere to all BlueWater Resort & Casino and CDC guidelines in regards to the wearing of PPE (including but not limited to a mask and gloves). Must attend in-house comprehensive cleaning and disinfecting training on COVID-19 and other infectious diseases. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is regularly required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or moves up to 30 pounds and push, pull, or drags up to 100 lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: Indoor environment. This position regularly works indoors but may work outdoors in cold and/or extreme heat. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Will have contact with employees, external agencies and the public. The employee is occasionally exposed to fumes or airborne practices, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate. Flashing lights from slot machines and band lighting. ACCESSIBILITY: Restricted Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.
JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Display 'Family Style Service' to deliver the best experience to our guests: Give a Family Style Service Signature Welcome and Parting interaction- We treat strangers like friends and friends like family. Assist in creating a Strong Team - Strong Teams are those that work together toward a common goal. Display a Positive Attitude- Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation. Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible. Adhere to department service standards of being accurate, timely, and trustworthy. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and ensuring the safety and security of all guests and employees. Responsible for verifying jackpots, paying jackpots, completing paper fills, and accurately filling out all related paperwork associated with the daily job duties. Performs minor repair to slot machines. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with company policy and procedure regarding limitations. Responsible to take beverage orders from guests and servers; prepare drinks correctly and return these orders in a timely manner. Responsible to not over serve alcohol to guests, actively observe warning behaviors and signs of possible intoxication and enforce company policy and procedure regarding limitations. Able to create and maintain professional working relationships with personnel from various departments. Knowledge of Gaming laws and regulations that pertain to area of responsibility. Knowledge of all special events and promotional activities. Completing all company-required training within designated time frames. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Must have the ability to stand and walk for long periods of time. Must be able to work varied hours which include nights, weekends, and holidays. Must be able to lift 40 pounds and be able to push carts that weigh up to 500 lbs. Must be able to perform repetitive tasks. Must be able to work safely in a busy gaming environment. Must be able to stand, lift, bend, and twist as required.Mental Demands: Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, screwdrivers, and computer programs such as SDS, CMS, and Microsoft Word and Excel. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with above-average noise levels.MINIMUM QUALIFICATIONSEducation: No minimum requirement.Training/Experience: No previous experience is required.Job Knowledge: Experience in the gaming industry is preferred.Other: Always maintain a pleasant, friendly, and welcoming attitude. Must be able to obtain and maintain a valid gaming license. Must be able to receive and maintain all required certification(s). Must complete all required company training.
Mar 21, 2024
Full time
JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Use customer courtesy skills to provide superior guest service. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Display 'Family Style Service' to deliver the best experience to our guests: Give a Family Style Service Signature Welcome and Parting interaction- We treat strangers like friends and friends like family. Assist in creating a Strong Team - Strong Teams are those that work together toward a common goal. Display a Positive Attitude- Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation. Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible. Adhere to department service standards of being accurate, timely, and trustworthy. Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and ensuring the safety and security of all guests and employees. Responsible for verifying jackpots, paying jackpots, completing paper fills, and accurately filling out all related paperwork associated with the daily job duties. Performs minor repair to slot machines. Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. Responsible to have knowledge of patron alcohol limitations along with company policy and procedure regarding limitations. Responsible to take beverage orders from guests and servers; prepare drinks correctly and return these orders in a timely manner. Responsible to not over serve alcohol to guests, actively observe warning behaviors and signs of possible intoxication and enforce company policy and procedure regarding limitations. Able to create and maintain professional working relationships with personnel from various departments. Knowledge of Gaming laws and regulations that pertain to area of responsibility. Knowledge of all special events and promotional activities. Completing all company-required training within designated time frames. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: Must have the ability to stand and walk for long periods of time. Must be able to work varied hours which include nights, weekends, and holidays. Must be able to lift 40 pounds and be able to push carts that weigh up to 500 lbs. Must be able to perform repetitive tasks. Must be able to work safely in a busy gaming environment. Must be able to stand, lift, bend, and twist as required.Mental Demands: Ability to use all equipment associated with the position, including, but not limited to, hand-held radios/headsets, screwdrivers, and computer programs such as SDS, CMS, and Microsoft Word and Excel. Accurately perform assigned duties under frequent time pressures and an interruptive environment. Work Environment: Ability to work in a brightly lit, smoke-filled casino environment with above-average noise levels.MINIMUM QUALIFICATIONSEducation: No minimum requirement.Training/Experience: No previous experience is required.Job Knowledge: Experience in the gaming industry is preferred.Other: Always maintain a pleasant, friendly, and welcoming attitude. Must be able to obtain and maintain a valid gaming license. Must be able to receive and maintain all required certification(s). Must complete all required company training.
Essential Duties and Responsibilities: Conduct bell services and activities including luggage service upon arrival and departure. Open car door and greet every guest at the main entrance of the hotel in a warm, welcoming and sincere way. Greet guests by name. Provide a tour of the hotel to arriving guests - show locations of restaurant, bar, etc. Room the guest upon arrival and explain the features of the room (temperature controls, tv remote, etc.). Have a wealth of knowledge relating to the hotel, ski resort, golf club, events and activities. Delivery of guest items such as packages, mail and faxes. Pick-up the mail for the Inn at Lost Creek from the mailbox and ensure delivery to management. Assist the front desk and housekeeping teams when necessary. Drive and park all hotel and guest vehicles following safety standards. Maintain an accurate valet log and ensure any vehicle damage is noted upon guest arrival. Arrange for the transportation of guests if necessary. Clean and shine all glass and metal in lobby and outside of the hotel. Sweep the front entrance and hotel stairs to the village. Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times. Clean and maintain refreshment center in lobby. Clean hotel vehicles and ensure they are clean on a daily basis. Address any issues from guests or other departments in a timely and professional manner. Provide a high level of guest service and guest interaction. Supports TSG Ski & Golf sustainability initiatives. Adheres to TSG Ski & Golf policies and procedures. Other duties may be assigned. Supervisory Responsibilities: This position has no Supervisory Responsibilities Qualifications: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have valid driver's license Must have knowledge of driving manual (standard) and automatic vehicles. Education and/or Experience: High School education or GED Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interact in one-on-one and small group situations with customers, clients, other employees of the organization, and the general public. Able to communicate by radio. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to ask questions on tasks to ensure complete understanding. Computer Skills: To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office. Other Qualifications: Ability to stand for considerable amounts of time. Knowledge of Telluride Ski & Golf and the Telluride region. Able to work nights, weekends and holidays. Able to function effectively at elevations of 10,000 feet or higher. Able to function effectively in inclement weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The pay rate for this position is $16.50/hr. This position does have the ability to earn tips. Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Mar 20, 2024
Full time
Essential Duties and Responsibilities: Conduct bell services and activities including luggage service upon arrival and departure. Open car door and greet every guest at the main entrance of the hotel in a warm, welcoming and sincere way. Greet guests by name. Provide a tour of the hotel to arriving guests - show locations of restaurant, bar, etc. Room the guest upon arrival and explain the features of the room (temperature controls, tv remote, etc.). Have a wealth of knowledge relating to the hotel, ski resort, golf club, events and activities. Delivery of guest items such as packages, mail and faxes. Pick-up the mail for the Inn at Lost Creek from the mailbox and ensure delivery to management. Assist the front desk and housekeeping teams when necessary. Drive and park all hotel and guest vehicles following safety standards. Maintain an accurate valet log and ensure any vehicle damage is noted upon guest arrival. Arrange for the transportation of guests if necessary. Clean and shine all glass and metal in lobby and outside of the hotel. Sweep the front entrance and hotel stairs to the village. Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times. Clean and maintain refreshment center in lobby. Clean hotel vehicles and ensure they are clean on a daily basis. Address any issues from guests or other departments in a timely and professional manner. Provide a high level of guest service and guest interaction. Supports TSG Ski & Golf sustainability initiatives. Adheres to TSG Ski & Golf policies and procedures. Other duties may be assigned. Supervisory Responsibilities: This position has no Supervisory Responsibilities Qualifications: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have valid driver's license Must have knowledge of driving manual (standard) and automatic vehicles. Education and/or Experience: High School education or GED Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interact in one-on-one and small group situations with customers, clients, other employees of the organization, and the general public. Able to communicate by radio. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to ask questions on tasks to ensure complete understanding. Computer Skills: To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office. Other Qualifications: Ability to stand for considerable amounts of time. Knowledge of Telluride Ski & Golf and the Telluride region. Able to work nights, weekends and holidays. Able to function effectively at elevations of 10,000 feet or higher. Able to function effectively in inclement weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The pay rate for this position is $16.50/hr. This position does have the ability to earn tips. Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Essential Duties and Responsibilities: Conduct bell services and activities including luggage service upon arrival and departure. Open car door and greet every guest at the main entrance of the hotel in a warm, welcoming and sincere way. Greet guests by name. Provide a tour of the hotel to arriving guests - show locations of restaurant, bar, etc. Room the guest upon arrival and explain the features of the room (temperature controls, tv remote, etc.). Have a wealth of knowledge relating to the hotel, ski resort, golf club, events and activities. Delivery of guest items such as packages, mail and faxes. Pick-up the mail for the Inn at Lost Creek from the mailbox and ensure delivery to management. Assist the front desk and housekeeping teams when necessary. Drive and park all hotel and guest vehicles following safety standards. Maintain an accurate valet log and ensure any vehicle damage is noted upon guest arrival. Arrange for the transportation of guests if necessary. Clean and shine all glass and metal in lobby and outside of the hotel. Sweep the front entrance and hotel stairs to the village. Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times. Clean and maintain refreshment center in lobby. Clean hotel vehicles and ensure they are clean on a daily basis. Address any issues from guests or other departments in a timely and professional manner. Provide a high level of guest service and guest interaction. Supports TSG Ski & Golf sustainability initiatives. Adheres to TSG Ski & Golf policies and procedures. Other duties may be assigned. Supervisory Responsibilities: This position has no Supervisory Responsibilities Qualifications: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have valid driver's license Must have knowledge of driving manual (standard) and automatic vehicles. Education and/or Experience: High School education or GED Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interact in one-on-one and small group situations with customers, clients, other employees of the organization, and the general public. Able to communicate by radio. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to ask questions on tasks to ensure complete understanding. Computer Skills: To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office. Other Qualifications: Ability to stand for considerable amounts of time. Knowledge of Telluride Ski & Golf and the Telluride region. Able to work nights, weekends and holidays. Able to function effectively at elevations of 10,000 feet or higher. Able to function effectively in inclement weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The pay rate for this position is $16.50/hr. This position does have the ability to earn tips. Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Mar 20, 2024
Full time
Essential Duties and Responsibilities: Conduct bell services and activities including luggage service upon arrival and departure. Open car door and greet every guest at the main entrance of the hotel in a warm, welcoming and sincere way. Greet guests by name. Provide a tour of the hotel to arriving guests - show locations of restaurant, bar, etc. Room the guest upon arrival and explain the features of the room (temperature controls, tv remote, etc.). Have a wealth of knowledge relating to the hotel, ski resort, golf club, events and activities. Delivery of guest items such as packages, mail and faxes. Pick-up the mail for the Inn at Lost Creek from the mailbox and ensure delivery to management. Assist the front desk and housekeeping teams when necessary. Drive and park all hotel and guest vehicles following safety standards. Maintain an accurate valet log and ensure any vehicle damage is noted upon guest arrival. Arrange for the transportation of guests if necessary. Clean and shine all glass and metal in lobby and outside of the hotel. Sweep the front entrance and hotel stairs to the village. Maintain professional image (good grooming, pressed uniform and hygiene) and behavior at all times. Clean and maintain refreshment center in lobby. Clean hotel vehicles and ensure they are clean on a daily basis. Address any issues from guests or other departments in a timely and professional manner. Provide a high level of guest service and guest interaction. Supports TSG Ski & Golf sustainability initiatives. Adheres to TSG Ski & Golf policies and procedures. Other duties may be assigned. Supervisory Responsibilities: This position has no Supervisory Responsibilities Qualifications: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have valid driver's license Must have knowledge of driving manual (standard) and automatic vehicles. Education and/or Experience: High School education or GED Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interact in one-on-one and small group situations with customers, clients, other employees of the organization, and the general public. Able to communicate by radio. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to ask questions on tasks to ensure complete understanding. Computer Skills: To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office. Other Qualifications: Ability to stand for considerable amounts of time. Knowledge of Telluride Ski & Golf and the Telluride region. Able to work nights, weekends and holidays. Able to function effectively at elevations of 10,000 feet or higher. Able to function effectively in inclement weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The pay rate for this position is $16.50/hr. This position does have the ability to earn tips. Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts