At Friendly Planet, personal service matters and is the secret sauce that sets us apart from other travel companies. Our travel specialists answer calls, provide information about our travel programs and guide travelers through the process, from start to finish. And they do it all with a smile and a heap of patience. We have an opening on our Travel Specialist team for a good collaborator, with a friendly, cheerful outlook, excellent organizational skills, and experience in inside sales. Travel agent experience is preferred, and a love of travel is essential. Responsibilities and required qualifications for the position include: Two years or more experience as a travel agent is preferred. Travel sales/customer service experience. Strong verbal and written communication skills Computer proficiency (including Word, Excel) Creative problem solver Enjoy collaborating with a team. Knowledge of Amadeus a plus Bachelor's degree in business or related field is a plus Emailing travel itineraries to travelers Confirm all reservations prior to travel Oversee all travel and accommodation arrangements Finalize travel arrangements including tour packages, airline transportation Maintain records related to travel Enhance the primary travel purchase Informed of current travel requirements Promote travel initiatives and compliance Ensure travel policies and programs Procure hotel space for extended stay travel Ensure all travel needs and concerns Arrange and coordinate travel schedules and reservations for all employees and identify travel preferences Advise travelers on travel options to address all travel needs at the best cost Serve as primary agent for all international travel./li Notifying the plan of members travel arrangements
Apr 21, 2024
Full time
At Friendly Planet, personal service matters and is the secret sauce that sets us apart from other travel companies. Our travel specialists answer calls, provide information about our travel programs and guide travelers through the process, from start to finish. And they do it all with a smile and a heap of patience. We have an opening on our Travel Specialist team for a good collaborator, with a friendly, cheerful outlook, excellent organizational skills, and experience in inside sales. Travel agent experience is preferred, and a love of travel is essential. Responsibilities and required qualifications for the position include: Two years or more experience as a travel agent is preferred. Travel sales/customer service experience. Strong verbal and written communication skills Computer proficiency (including Word, Excel) Creative problem solver Enjoy collaborating with a team. Knowledge of Amadeus a plus Bachelor's degree in business or related field is a plus Emailing travel itineraries to travelers Confirm all reservations prior to travel Oversee all travel and accommodation arrangements Finalize travel arrangements including tour packages, airline transportation Maintain records related to travel Enhance the primary travel purchase Informed of current travel requirements Promote travel initiatives and compliance Ensure travel policies and programs Procure hotel space for extended stay travel Ensure all travel needs and concerns Arrange and coordinate travel schedules and reservations for all employees and identify travel preferences Advise travelers on travel options to address all travel needs at the best cost Serve as primary agent for all international travel./li Notifying the plan of members travel arrangements
In the world of travel, it takes a lot of coordination and managing of details to produce a wonderful tour to a faraway destination. To get those great, 5-star reviews from our returning passengers, we rely on our operations team to make sure everything promised is delivered and that our travelers come home with amazing memories, ready to book with us again. If you are a talented, detail-oriented Group Travel Coordinator, our group department has a position for you to help us make the magic happen again and again. We are an internet-based tour operator specializing in exotic international destinations. We create exceptional, small group tours to more than fifty international destinations around the world. We have been in business since 1982, and great customer service is our secret sauce. In this position, your goal would be to assist the group manager, make travel arrangements for groups and organizations, including scheduling flights and ground transportation, booking accommodations, and handling any other trip-related tasks. Contact vendors for outsourced services. Book travel arrangements in a timely manner. Experience in the travel industry is a plus but not required. Main Duties & Responsibilities Experience in managing projects, resolving problems, and providing the best customer service in the industry. Experience with Microsoft Office and Excel is a plus. Comfort around software solutions to enable the quick mastery of our internal systems. Excellent time management and organization skills with our operations team. Ability to multitask Ensuring an excellent travel experience for customers Coordinate all aspects of business related travel for staff including reserving transportation, creating travel authorizations, processing visa requests Customize a vacation package to best fit the customers travel and financial needs Making and monitoring all domestic and international travel arrangements for executives and any other designated travelers via private jet and commercial flights including itineraries for the executives and flight crew Work in an administrative setting Maintain all travel reservations including emphasizing salable features Use a variety of on-line tools, vendor resources, and program guidelines to provide the best travel options for customers
Apr 20, 2024
Full time
In the world of travel, it takes a lot of coordination and managing of details to produce a wonderful tour to a faraway destination. To get those great, 5-star reviews from our returning passengers, we rely on our operations team to make sure everything promised is delivered and that our travelers come home with amazing memories, ready to book with us again. If you are a talented, detail-oriented Group Travel Coordinator, our group department has a position for you to help us make the magic happen again and again. We are an internet-based tour operator specializing in exotic international destinations. We create exceptional, small group tours to more than fifty international destinations around the world. We have been in business since 1982, and great customer service is our secret sauce. In this position, your goal would be to assist the group manager, make travel arrangements for groups and organizations, including scheduling flights and ground transportation, booking accommodations, and handling any other trip-related tasks. Contact vendors for outsourced services. Book travel arrangements in a timely manner. Experience in the travel industry is a plus but not required. Main Duties & Responsibilities Experience in managing projects, resolving problems, and providing the best customer service in the industry. Experience with Microsoft Office and Excel is a plus. Comfort around software solutions to enable the quick mastery of our internal systems. Excellent time management and organization skills with our operations team. Ability to multitask Ensuring an excellent travel experience for customers Coordinate all aspects of business related travel for staff including reserving transportation, creating travel authorizations, processing visa requests Customize a vacation package to best fit the customers travel and financial needs Making and monitoring all domestic and international travel arrangements for executives and any other designated travelers via private jet and commercial flights including itineraries for the executives and flight crew Work in an administrative setting Maintain all travel reservations including emphasizing salable features Use a variety of on-line tools, vendor resources, and program guidelines to provide the best travel options for customers
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. MAITRE D' POSITION OVERVIEW: A Maître D' should be experienced with the culture of a vibrant venue and have extensive knowledge of the tools that we utilize to operate it. This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with all Front of House positions in a leadership role. DUTIES & RESPONSIBILITIES: Manage and cultivate concierge program. Responsible for all host, coat check, and door staff in regard to hiring, cultivating, and scheduling. Optimizing the flow of guests during service. Building reservations books to effectively accommodate a high volume of guests. Maintaining strong relationships with hotels and other booking agents. Ensuring that all guest information is up to date with the database. Making sure that all guest facing information is always current for online, in venue, and with the reservations department. This includes all operational information, marketing materials, menus etc. Interacting with guests via review and social channels to maintain a positive reputation online. Acting as a reliable individual who is fun to work with and enjoys being a part of a great team and a quickly growing company. Opening and closing the venue when necessary as a floor manager. QUALIFICATIONS/PRIMARY JOB REQUIREMENTS: Minimum 3 years professional experience Strong management skills Strong influence, interpersonal, communication, problem solving and creative solution generation skills General business acumen Expert knowledge of all Restaurant computer systems Ability to quickly integrate into a team and be recognized as a leader Ability to finds problem areas, develops solutions and get the job done Able to delegate effectively with a sense of professionalism Able to work 8 + hours, and late nights The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) Medical Dental Vision Group Life and Disability Group Accident Insurance Group Hospital Indemnity Insurance Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status Employee Assistance Program (EAP) Dependent Care Benefit Employee Dining Discounts and/or complementary meals onsite Traditional and Roth 401K Plan Commuter Benefits Paid time off
Apr 17, 2024
Full time
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. MAITRE D' POSITION OVERVIEW: A Maître D' should be experienced with the culture of a vibrant venue and have extensive knowledge of the tools that we utilize to operate it. This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with all Front of House positions in a leadership role. DUTIES & RESPONSIBILITIES: Manage and cultivate concierge program. Responsible for all host, coat check, and door staff in regard to hiring, cultivating, and scheduling. Optimizing the flow of guests during service. Building reservations books to effectively accommodate a high volume of guests. Maintaining strong relationships with hotels and other booking agents. Ensuring that all guest information is up to date with the database. Making sure that all guest facing information is always current for online, in venue, and with the reservations department. This includes all operational information, marketing materials, menus etc. Interacting with guests via review and social channels to maintain a positive reputation online. Acting as a reliable individual who is fun to work with and enjoys being a part of a great team and a quickly growing company. Opening and closing the venue when necessary as a floor manager. QUALIFICATIONS/PRIMARY JOB REQUIREMENTS: Minimum 3 years professional experience Strong management skills Strong influence, interpersonal, communication, problem solving and creative solution generation skills General business acumen Expert knowledge of all Restaurant computer systems Ability to quickly integrate into a team and be recognized as a leader Ability to finds problem areas, develops solutions and get the job done Able to delegate effectively with a sense of professionalism Able to work 8 + hours, and late nights The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) Medical Dental Vision Group Life and Disability Group Accident Insurance Group Hospital Indemnity Insurance Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status Employee Assistance Program (EAP) Dependent Care Benefit Employee Dining Discounts and/or complementary meals onsite Traditional and Roth 401K Plan Commuter Benefits Paid time off