The Opportunity Delaware North Parks is hiring seasonal Food and Beverage Supervisors to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $18.00 - $18.00 / hour Information on our comprehensive benefits package can be found at . Life in Shenandoah National Park Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi Shared fire pit area for use in dorm area Meet guests and fellow team members from around the globe Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding Benefits at Shenandoah Weekly pay Free shift meal or all meals included with on-site housing 30% discount on other meals Employee discounts - 30% off most items Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required Basic math skills for cash and inventory duties Word-processing, spreadsheets, and email experience required Physical Requirements Ability to lift or carry 50 lbs Ability to stand or walk for extended periods of time Shift Details Day shift Evening shift Holidays Weekends Who We Are Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It's a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 27, 2024
Full time
The Opportunity Delaware North Parks is hiring seasonal Food and Beverage Supervisors to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests. If you are looking for a hospitality role offering opportunity, and the potential to learn where your efforts are rewarded, apply now. Pay $18.00 - $18.00 / hour Information on our comprehensive benefits package can be found at . Life in Shenandoah National Park Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi Shared fire pit area for use in dorm area Meet guests and fellow team members from around the globe Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding Benefits at Shenandoah Weekly pay Free shift meal or all meals included with on-site housing 30% discount on other meals Employee discounts - 30% off most items Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Responsibilities Assist in maintaining planned bar and restaurant cost of sales Hire, train, and manage an effective group of team members, with alignment to Delaware North programs and service standards Partner with the kitchen team to ensure guests are served the highest quality meals Assist with the management of staffing levels in accordance with budgets and business volume Qualifications No college degree required One year related experience required Basic math skills for cash and inventory duties Word-processing, spreadsheets, and email experience required Physical Requirements Ability to lift or carry 50 lbs Ability to stand or walk for extended periods of time Shift Details Day shift Evening shift Holidays Weekends Who We Are Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It's a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
Mar 27, 2024
Full time
Eau Claire Golf & Country Club is excited to announce the exceptional career opportunity of Dining Room Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. General Purpose Maintain dining service and quality standards for PCC membership. Assist Dining Room Manager with supervision of food and beverage operations. Duties and Responsibilities As necessary to operate the dining outlets and to meet Phoenix Country Club and Troon standards: Plan and conduct a daily pre-service meeting. Review reservations, create floor plan, assign sections to servers, arrange tables for reservations. Greet, show to tables, and present menus to arriving members and guests. Leads by example, while working directly alongside staff. Assist with training and managing all FOH staff to meet PCC standards. Assign and check daily server-side work. Visits tables, practices attentive listening and utilizes thoughtful problem-solving skills to resolve member and staff issues. Communicates to Dining Manager any issues regarding food quality and service. Qualifications and Requirements One year supervisory or management experience in full-service dining preferred. Maricopa County Food Handler's Card. Arizona "Title 4" Alcohol Service Card. Ability to work a flexible schedule including evenings and weekends. Basic computer skills and some familiarity with point-of-sale systems. Job Type Full Time
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 26, 2024
Full time
The Opportunity Delaware North Parks and Resorts is hiring full-time Dining Room Supervisors to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today. Pay $20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at . Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more! Perks at Tenaya at Yosemite Health, dental, and vision insurance 401k with company match Paid vacation days and holidays Paid parental bonding leave Tuition or professional certification reimbursement Weekly pay Free shift meal in our employee dining room Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles Employee discounts - 20% off food and beverage and 30% off retail Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Available for full-time, year-round team members Responsibilities Assign duties to scheduled dining room team members Perform service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary Investigate and resolve situations regarding food quality, service, or accommodations Review work procedures and operational initiatives to improve service, performance, or safety Assist Restaurant Manager with team member trainings and compliance Monitor daily and hourly cleaning Manage labor and profit loss Ensure proper cash handling and tip record keeping for shift Operate company vehicles for transportation across the property as needed Qualifications A valid driver's license Minimum of 2 years' supervisory experience preferred Must be self-motivated, able to work without direct supervision, accept challenges, and embrace new opportunities Excellent communication skills, written and verbal Excellent customer service and employee relation skills California RBS certification is required Serve safe manager is certification Physical Requirements Ability to lift or carry 50 pounds. Ability to stand or walk 100% of the time. Possible exposure to secondhand smoke. Possible exposure to high volume of noise. Shift Details Evening shift Weekends Holidays Overtime as needed Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Job Posting Summary We are offering a $1,500 Sign-On Bonus, if hired Baptist Medical Center is looking to add a Patient Food Service Supervisor in our Dietary Department at Baptist Medical Center. This is a Full-Time, 12 hour shift opportunitiy. As a Patient Food Service Supervisor, you will be responsible for: Assist in training associates, coaches Works position on trayline/dishroom Recommends discipline Participate in assignment of positions Conduct tray assessments Conduct standards review Close kitchen when assigned Assure timely delivery of patient trays Monitor and assign breaks Able to respond to patient and nursing concerns This Food Service Supervisor will be located at Baptist Jacksonville. If you are interested in this Full-Time opportunity, please apply now. Full/Part Time Full-Time Shift Details Various shifts Education Required None Education Preferred High School Diploma/GED Experience 3-5 Years Food Service Experience 1-2 years Supervisory Experience 1-2 years Experience working in a health care setting Licenses and Certifications None Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.
Mar 26, 2024
Full time
Job Posting Summary We are offering a $1,500 Sign-On Bonus, if hired Baptist Medical Center is looking to add a Patient Food Service Supervisor in our Dietary Department at Baptist Medical Center. This is a Full-Time, 12 hour shift opportunitiy. As a Patient Food Service Supervisor, you will be responsible for: Assist in training associates, coaches Works position on trayline/dishroom Recommends discipline Participate in assignment of positions Conduct tray assessments Conduct standards review Close kitchen when assigned Assure timely delivery of patient trays Monitor and assign breaks Able to respond to patient and nursing concerns This Food Service Supervisor will be located at Baptist Jacksonville. If you are interested in this Full-Time opportunity, please apply now. Full/Part Time Full-Time Shift Details Various shifts Education Required None Education Preferred High School Diploma/GED Experience 3-5 Years Food Service Experience 1-2 years Supervisory Experience 1-2 years Experience working in a health care setting Licenses and Certifications None Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Mar 26, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Mar 25, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Mar 24, 2024
Full time
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Important Recruitment Information for this vacancy: Job Posting Closes: OPEN UNTIL FILLED Agency: Kansas Veterans Home About the Position: Who can apply: Anyone Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-time Regular/Temporary: Regular Work Schedule: 11:00 a.m.-7:30 p.m. 5 days a week, some weekends Eligible to Receive Benefits: Yes Veterans' Preference Eligible: No Compensation: Hourly Pay Range: $14.97 $17.60 + $.50 per hr. for shift differential. This position is eligible for a temporary $4.00 per hour special differential for all hours worked. This differential is temporary and can end at the Governors discretion. Salary can vary depending upon education, experience, or qualifications. Employment Benefits: Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information Position Summary & Responsibilities: Position Summary: Employee will have moderate latitude in planning, developing, and organizing the phases of work necessary for its completion within program guidelines and in conjunction with the Dietary Supervisor. Assignments will be verbal and in writing. Instructions will be in the form of facility, federal, and state regulations, policies and procedures. Will assist in development and utilization of procedures and methods. Supervision through conference-type discussions and a review of progress reports. Job Responsibilities may include but are not limited to the following: Ensures staff are trained Plans and assigns work of subordinate staff Provides adequate staffing in Dining rooms Assists with Resident nutritional care plans Makes sure subordinate staff have adequate equipment and tools Qualifications: Education and experience : Experience - Length in years and kind One year of experience in commercial/institutional cooking. Education may be substituted for experience as determined relevant by the agency. Prefer a minimum of one year supervisory experience. Certification as a Dietary Manager. Prefer one of the following: 1) have an associate's degree in dietetic technology from a program approved by the American dietetic association, 2) have a certificate from a dietary managers' training program approved by the dietary managers' association, or 3) have training and experience in dietetic services supervision and management that are determined by the secretary of health and environment to be equivalent in content to the program in items 2 & 3 above. Post-Offer, Pre-employment Requirements : Must successfully pass background check as required by K.S.A. 39-970. As authorized by the 2018 Kansas Legislature, effective July 1, 2018, K.S.A. 75-4362 is amended to designate all positions with the Kansas Commission on Veterans' Affairs office, to include both the Kansas Soldiers' Home and Kansas Veterans' Home as Safety Sensitive positions and subject to the drug testing program. All applicants with a conditional offer of employment on or after July 1, 2018, shall be required to submit to a drug screening test. Recruiter Contact Information: Name : Shelley M. Fisher Email : Phone : Mailing Address : 1220 WWII Memorial drive, Winfield, KS 67156 Required Documents for this Application to be Complete: On your Careers - My Job Applications page, verify these documents are present and valid. Upload or delete and replace if needed: Inside this job's Job Application, upload the these documents: Resume (optional) Job Application Process: Sign in to your existing account or Register for a new account. Review and complete your contact information on the My Contact Information page . Upload documents listed in the Required Documents section of this job posting to the appropriate location. Complete and Submit your application. Check your email and My Job Notifications for written communications from the Recruiter. Email - the email listed on the Careers>My Contact Information page. Notifications - view the Careers>My Job Notifications page See the helpful link below to assist in completing your application: Helpful Resources at jobs.ks.gov : How, What, & Where do I Upload Documents and Save Tax Clearance Certificate as a PDF Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Mar 22, 2024
Full time
Important Recruitment Information for this vacancy: Job Posting Closes: OPEN UNTIL FILLED Agency: Kansas Veterans Home About the Position: Who can apply: Anyone Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-time Regular/Temporary: Regular Work Schedule: 11:00 a.m.-7:30 p.m. 5 days a week, some weekends Eligible to Receive Benefits: Yes Veterans' Preference Eligible: No Compensation: Hourly Pay Range: $14.97 $17.60 + $.50 per hr. for shift differential. This position is eligible for a temporary $4.00 per hour special differential for all hours worked. This differential is temporary and can end at the Governors discretion. Salary can vary depending upon education, experience, or qualifications. Employment Benefits: Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information Position Summary & Responsibilities: Position Summary: Employee will have moderate latitude in planning, developing, and organizing the phases of work necessary for its completion within program guidelines and in conjunction with the Dietary Supervisor. Assignments will be verbal and in writing. Instructions will be in the form of facility, federal, and state regulations, policies and procedures. Will assist in development and utilization of procedures and methods. Supervision through conference-type discussions and a review of progress reports. Job Responsibilities may include but are not limited to the following: Ensures staff are trained Plans and assigns work of subordinate staff Provides adequate staffing in Dining rooms Assists with Resident nutritional care plans Makes sure subordinate staff have adequate equipment and tools Qualifications: Education and experience : Experience - Length in years and kind One year of experience in commercial/institutional cooking. Education may be substituted for experience as determined relevant by the agency. Prefer a minimum of one year supervisory experience. Certification as a Dietary Manager. Prefer one of the following: 1) have an associate's degree in dietetic technology from a program approved by the American dietetic association, 2) have a certificate from a dietary managers' training program approved by the dietary managers' association, or 3) have training and experience in dietetic services supervision and management that are determined by the secretary of health and environment to be equivalent in content to the program in items 2 & 3 above. Post-Offer, Pre-employment Requirements : Must successfully pass background check as required by K.S.A. 39-970. As authorized by the 2018 Kansas Legislature, effective July 1, 2018, K.S.A. 75-4362 is amended to designate all positions with the Kansas Commission on Veterans' Affairs office, to include both the Kansas Soldiers' Home and Kansas Veterans' Home as Safety Sensitive positions and subject to the drug testing program. All applicants with a conditional offer of employment on or after July 1, 2018, shall be required to submit to a drug screening test. Recruiter Contact Information: Name : Shelley M. Fisher Email : Phone : Mailing Address : 1220 WWII Memorial drive, Winfield, KS 67156 Required Documents for this Application to be Complete: On your Careers - My Job Applications page, verify these documents are present and valid. Upload or delete and replace if needed: Inside this job's Job Application, upload the these documents: Resume (optional) Job Application Process: Sign in to your existing account or Register for a new account. Review and complete your contact information on the My Contact Information page . Upload documents listed in the Required Documents section of this job posting to the appropriate location. Complete and Submit your application. Check your email and My Job Notifications for written communications from the Recruiter. Email - the email listed on the Careers>My Contact Information page. Notifications - view the Careers>My Job Notifications page See the helpful link below to assist in completing your application: Helpful Resources at jobs.ks.gov : How, What, & Where do I Upload Documents and Save Tax Clearance Certificate as a PDF Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Mar 21, 2024
Full time
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
Mar 21, 2024
Full time
Job Summary: Manage the service of members and guest in the dining rooms. Supervise dining room staff; greet and seat guest; maintain order and cleanliness; assure that member satisfaction standards are consistently attained. Reports to : Assistant Manager Duties: Receives and greets members and guests. Suggests and describes available appetizers, entrees, daily specials, desserts, alcoholic beverages and wine to members and guests. Take food or drink orders when necessary. Coordinates food service between kitchen and service staff. Maintains all silver service ware items. Resolves member/ guest complaints and reports them to the Assistant Manager. Assures that all safety, accident and emergency policies and procedures are in place and consistently followed. Assumes that revenue control procedures are continually followed. Helps select, train, supervise and evaluate service staff. Inspects dining room to ensure proper maintenance, cleanliness, and safety. Provides layout and design recommendations to applicable managers. Suggests dining room decorations for special events. Manages member reservation system. Assist with service of food and beverages in outlets and for special functions when needed. Assures that all side work is accomplished and that all cleaning of equipment and storage areas pre-opening and closing is completed. Assist with table clearing and resetting as needed. Suggests when additional service supplies and small equipment are needed. Enforces established rules, regulations, expectations, and policies. May serve as opening or closing manager or MOD. Assists in dining room inventory assessments. Works with Assistant Manager in implementing a schedule for restaurant staff. Monitor monthly budget to ensure expectations are met. Assists Assistant Manager with monitoring and approving payroll. Any other duties assigned by the Clubhouse Manager or Assistant Manager.
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY Responsible for the successful overall supervision of all activities related to all Hotel Departments, ensuring smooth and efficient operation, maximum occupancy, and optimum guest service and satisfaction. ESSENTIAL DUTIES OF THE POSITION Guides and supports Front desk team members in the daily performance of their duties to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. Resolves guest issues, complaints and problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality service. Ensures safety by following guest check in and security procedures and reporting suspicious activity. Communicates to Hotel Management any guest, associate or guestroom problems. Provides technical support to front desk and housekeeping staff when needed. Ensures a maximum level of service and satisfaction is achieved and maintained. Posts charges to guest accounts and processes payment of accounts. Ensures all reservations have form of payment, and responsible for accounts without payment on non-zero balance report. Facilitates the flow of information throughout the property during the specific shift. Performs the duties of Guest Service Agent, Bell Person, and PBX Operator when staffing levels demand. Works the Front Desk during peak hours of check-in and check-out to decrease the check in and check-out time for our guests. Responsible for maintaining a consistent, regular attendance record. All other duties as assigned. COMPETENCIES Values based leader and active role model in living and teaching the MLCV Way. Act as an advocate for property strategies that further support the department's needs. Delivering guest service that is more immersive, customized and responsible to changing expectations. Organized and flexible to meet the needs of the business, guests and associates. Understanding of company/business needs. EDUCATION and/or EXPERIENCE High school diploma, general education degree (GED) or ability to pass our Basic Skills Assessment. Six (6) months experience in a Hotel required. Or successful completion of a related company approved development placement program
Mar 20, 2024
Full time
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY Responsible for the successful overall supervision of all activities related to all Hotel Departments, ensuring smooth and efficient operation, maximum occupancy, and optimum guest service and satisfaction. ESSENTIAL DUTIES OF THE POSITION Guides and supports Front desk team members in the daily performance of their duties to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. Resolves guest issues, complaints and problems in a quick, efficient manner to maintain a high level of guest satisfaction and quality service. Ensures safety by following guest check in and security procedures and reporting suspicious activity. Communicates to Hotel Management any guest, associate or guestroom problems. Provides technical support to front desk and housekeeping staff when needed. Ensures a maximum level of service and satisfaction is achieved and maintained. Posts charges to guest accounts and processes payment of accounts. Ensures all reservations have form of payment, and responsible for accounts without payment on non-zero balance report. Facilitates the flow of information throughout the property during the specific shift. Performs the duties of Guest Service Agent, Bell Person, and PBX Operator when staffing levels demand. Works the Front Desk during peak hours of check-in and check-out to decrease the check in and check-out time for our guests. Responsible for maintaining a consistent, regular attendance record. All other duties as assigned. COMPETENCIES Values based leader and active role model in living and teaching the MLCV Way. Act as an advocate for property strategies that further support the department's needs. Delivering guest service that is more immersive, customized and responsible to changing expectations. Organized and flexible to meet the needs of the business, guests and associates. Understanding of company/business needs. EDUCATION and/or EXPERIENCE High school diploma, general education degree (GED) or ability to pass our Basic Skills Assessment. Six (6) months experience in a Hotel required. Or successful completion of a related company approved development placement program
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
Mar 18, 2024
Full time
Room Service Shift Manager (req5309) Job Number: req5309 Job Title: Room Service Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Culinary Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Room Service Shift Manager directs and controls the effective and efficient operation of Seneca Niagara Casino and Hotel's room service department on a shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Qualifications: Must demonstrate leadership, fairness, and sensibility to the customers and employees. Must possess ability to instill a sense of pride and personal responsibility in subordinate Education/Experience: Must be 18 years of age or older upon employment. High school diploma or equivalent required. Associate's degree or Bachelor's degree preferred. Minimum of two (2) years Food & Beverage supervisory experience, with one (1) year experience in upscale hotel environment preferred. Knowledge of hotel room service dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers, employees, and managers. "Be a role model." Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to be approved for and maintain a valid Seneca Nation Key license. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Work nights, weekends and holidays as required. Employment is contingent upon a favorable outcome of a background investigation and drug screening. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation.
JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets. ESSENTIAL JOB FUNCTIONS: Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel. Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures. Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance. Participate and provide recommendations in the hiring, performance evaluation, and termination processes. Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff. Prepares and coordinates the periodical performance review of assigned personnel. Alerts Casino Manager to potential safety problems. Maintains key security. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate. Changes cards/dice. Opens and closes games. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager. Ensures dealers are delivering the highest quality of guest service. Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Understands and enforces all company policies and procedures. Independently addresses other issues and concerns that arise. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Mar 18, 2024
Full time
JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Total Return awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets. ESSENTIAL JOB FUNCTIONS: Counsels, guides, coaches, evaluates, and instructs assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel. Monitors and evaluates performance of assigned team of dealers and daily pit staff to ensure they are adhering to all applicable state and federal regulations, the requirements of their job descriptions, and Company policy and procedures. Uses independent judgment to issue or recommend employee discipline when violations are observed, and to issue or recommend awards for exemplary employee performance. Participate and provide recommendations in the hiring, performance evaluation, and termination processes. Makes and changes assignments as business needs dictate based on assessment of the skill, experience, and temperament of dealers and other staff. Prepares and coordinates the periodical performance review of assigned personnel. Alerts Casino Manager to potential safety problems. Maintains key security. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and escalates when appropriate. Changes cards/dice. Opens and closes games. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager. Ensures dealers are delivering the highest quality of guest service. Takes ownership and accountability of all table games overseen, lead team to provide excellent gaming experience for guests. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Assures guest development by: 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Understands and enforces all company policies and procedures. Independently addresses other issues and concerns that arise. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent leadership, customer relations, and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: To perform the essential functions of this position, employee must be able (with or without a reasonable accommodation) to: walk and stand for duration of shift. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Maintains a positive demeanor and enhances guest experiences. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to maintain regular attendance in work environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status
Methodist Children's Home Society
Mayville, Michigan
Mentor and support individuals with disabilities by helping them explore the wonders of the great outdoors! Working at our camp provides leadership experience that will elevate your game for the rest of your life - at home, in school and in your career! We currently have opportunities available for Food Service Supervisor and, Kitchen Aid during the summer, fall, and winter seasons, along with openings for our upcoming 2024 Summer Camps! Food Service Supervisor Manage the daily operations of the camp food and dining service including coordinating activities between the kitchen and dining room Oversee the planning and preparation of nutritionally balanced camp meals Manage all administrative functions with regards to cooks and dietary aids including employee performance and trainings, interviewing, scheduling, processing time off, etc. Able to cook food for large groups, using a variety of methods (roasting, grilling, frying, etc.) and for individuals with special dietary needs (i.e. allergies, gluten free, diabetics, puree, etc.). Works in collaboration with other staff to make it a rewarding, safe, and positive camp experience for everyone. Education and Experience: High School Diploma or equivalent required. At least 18 years of age. Maintain a valid driver's license and driving record that is acceptable and meets requirements of the agency's insurance carrier and CMH contracts. Past professional, educational, and/or volunteerism experience with youth or individuals with disabilities preferred. MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Mar 15, 2024
Full time
Mentor and support individuals with disabilities by helping them explore the wonders of the great outdoors! Working at our camp provides leadership experience that will elevate your game for the rest of your life - at home, in school and in your career! We currently have opportunities available for Food Service Supervisor and, Kitchen Aid during the summer, fall, and winter seasons, along with openings for our upcoming 2024 Summer Camps! Food Service Supervisor Manage the daily operations of the camp food and dining service including coordinating activities between the kitchen and dining room Oversee the planning and preparation of nutritionally balanced camp meals Manage all administrative functions with regards to cooks and dietary aids including employee performance and trainings, interviewing, scheduling, processing time off, etc. Able to cook food for large groups, using a variety of methods (roasting, grilling, frying, etc.) and for individuals with special dietary needs (i.e. allergies, gluten free, diabetics, puree, etc.). Works in collaboration with other staff to make it a rewarding, safe, and positive camp experience for everyone. Education and Experience: High School Diploma or equivalent required. At least 18 years of age. Maintain a valid driver's license and driving record that is acceptable and meets requirements of the agency's insurance carrier and CMH contracts. Past professional, educational, and/or volunteerism experience with youth or individuals with disabilities preferred. MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Mar 15, 2024
Full time
Advertisement Closes 4/1/2024 (8:00 PM EDT) 24-01612 Dining Room Supervisor Pay Grade10 Salary $14.26 - $21.39 Hourly Employment Type EXECUTIVE BRANCH FULL TIME ELIGIBLE FOR OVERTIME PAY 18A 37.5 HR/WK Click here for more details on state employment. Hiring Agency Tourism, Arts, & Heritage Cabinet Kentucky Department of Parks Location 5970 State Park Rd Burkesville, KY 42717 USA Description Dale Hollow Lake State Resort Park is now seeking a Dining Room Supervisor to join Team Kentucky! Dale HollowLake is one of the true natural wonders of the Commonwealth and our staff members play a crucial role inhelping our guests to create memorable experiences. Why not work somewhere beautiful?!? Give your career theboost it deserves with Kentucky State Parks! The duties of a Dining Room Supervisor include the following: Supervises dining room personnel. Including hostess, cashiers, waitresses and bus-persons. Prepares work schedules. Trains new employees. Greets guest upon their arrival to the dining room. Maintains cleanliness of dining room area. Maintains records. Arranges the tables to accommodate groups. Assists when necessary to waitresses and sets up for groups. Daily Receipts. Inventory. We offer a great package of employee and family-friendly benefits, including: Affordable Health Insurance with Optional Health Reimbursement Account Wellness Incentives Program Life Insurance Retirement plan Vacation and Holiday/Sick Time Employee Assistance Program Employee Discounts Training/Career Development Opportunities Optional Deferred Compensation program (401K/457K) Complimentary state park visits for you and your family! We look forward to hearing from you! Minimum Requirements EDUCATION:High school graduate. EXPERIENCE, TRAINING, OR SKILLS:Two years of food service experience in any of the following areas: full-service restaurant, state resort park, hospital, commercial dining room. Substitute EDUCATION for EXPERIENCE:NONE Substitute EXPERIENCE for EDUCATION:Food service experience in any of the following areas will substitute for the education on year for year basis: full service restaurant, state resort park, hospital, or commercial dining room. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE Working Conditions Works in dining room setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Jenny Moon at or . An Equal Opportunity Employer M/F/D
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring a full-time Food Service Supervisors to join our passionate Employee Dining Room team. Alongside a managers who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. About Denali National Park:? Doyon/Aramark Joint Venture is the Denali National Park Concessionaire. Open May to September, our guests come to take in the majesty of Mount Denali, the highest point in North America. Our operation manages the transportation, retail, guest service and food and beverage concessions with our client; Park Service. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. ? Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Mar 14, 2024
Full time
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We?re hiring a full-time Food Service Supervisors to join our passionate Employee Dining Room team. Alongside a managers who will help coordinate and lead operations, you?ll help oversee staff, collaborate with teammates, and help where needed. We can?t wait to see your growth, all while igniting your passion and pursuing what matters to you. About Denali National Park:? Doyon/Aramark Joint Venture is the Denali National Park Concessionaire. Open May to September, our guests come to take in the majesty of Mount Denali, the highest point in North America. Our operation manages the transportation, retail, guest service and food and beverage concessions with our client; Park Service. The park welcomes over half a million visitors per year. By road, the area is 5 hours from Anchorage and 2 hours from Fairbanks. Buses traverse the 90-mile road daily throughout the warm summer months, allowing people to hike, view wildlife, climb, and camp. Job Responsibilities ? Produce and maintain work schedules and may prepare production packets (Production sheets and recipes). ? Direct daily activities. ? Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. ? Ensure that food items are stored in a safe, organized, and hazard-free environment. ? Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures. ? Maintain a sanitary department following health and safety codes and regulations. ? Maintain accurate inventory on a weekly basis. ? May prepare orders as needed to ensure accurate production for location. ? Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. ? Maintain a safe and hazard-free working environment. ? Train/mentor other food service workers. ? Maintain logs on all maintenance required on equipment within the department. ? Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary. ? Perform preventative maintenance checklist. ? Recommend replacement of existing equipment to meet needs of facility. ? Proficiency in multi-tasking. ? Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program. ? Must fill in for absent employees at location, as necessary. ? Maintain knowledge of daily catering events and confirm they are prepared and delivered on time. ? Be able to work occasional night and weekend catered events. ? Attend food service meetings with staff. ? Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc). ? May perform cashier duties as the need arises. ? Promote good public relations. ? Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Must read, write, and understand verbal instructions ? Must complete a sanitation course either before or during first year ? Must be knowledgeable in operating an efficient cost-effective program. ? Ability to perform basic arithmetic ? Maintain emotional control under stress ? Ability to resolve interpersonal situations ? Strong organizational skills Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Lake of the Torches Resort & Casino
Lac Du Flambeau, Wisconsin
SUMMARY: The primary responsibility of this position is to supervise and manage the activities of the dining room department staff and assist in the management of all dining room department operations. DUTIES AND RESPONSIBILITIES: 1. Enforce performance standards, policies, and procedures as they relate to the operation, and monitor staff's service on the dining room floor. Ensure smooth and efficient operations on a continual basis. 2. Ensure the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner. 3. Is responsible for assisting in the management and performance of the dining room staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 4. Ensures that dining room staff is providing exceptional guest service maintaining profitability of the Eagle's Nest and the overall profitability of the Lake of the Torches Resort Casino. 5. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 6. Assigns daily activities and sections to dining room staff. 7. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 8. Trains and orients dining room staff to position responsibilities, department operating procedures and maintenance of hygiene and cleanliness guidelines 9. Computes guest check totals and completes cash handling on assigned Point of Sales System. 10. Works closely with the Eagle's Nest Operations Manager to analyze dining room performance and implements enhancements to maximize revenues and increase guest satisfaction. 11. Is responsible for participating in the development and adherence to the Eagle's Nest budget that may include staff and equipment forecasting. 12. Responsible for recommending and maintaining Eagle's Nest objectives, standards and policies and procedures for review by the Eagle's Nest Operations Manager. 13. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Eagle's Nest Operations Manager of issues and outcomes. 14. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately eleven dining room associates. POSITION RELATIONSHIPS: Internal: Frequent contact with associates at all levels within all departments of the organization. External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Prior customer service and cash handling experience is required. WORK ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within all areas of the restaurant with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal, communication, delegation, problem solving and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Experience with PC's and related software is preferred. LICENSE REQUIREMENTS: Must be able to be licensed by the Lac du Flambeau Tribal Gaming Commission. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Dining Room Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
Mar 14, 2024
Full time
SUMMARY: The primary responsibility of this position is to supervise and manage the activities of the dining room department staff and assist in the management of all dining room department operations. DUTIES AND RESPONSIBILITIES: 1. Enforce performance standards, policies, and procedures as they relate to the operation, and monitor staff's service on the dining room floor. Ensure smooth and efficient operations on a continual basis. 2. Ensure the highest possible standards of guest service and employee relations are maintained and carried out in a fair and equitable manner. 3. Is responsible for assisting in the management and performance of the dining room staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 4. Ensures that dining room staff is providing exceptional guest service maintaining profitability of the Eagle's Nest and the overall profitability of the Lake of the Torches Resort Casino. 5. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 6. Assigns daily activities and sections to dining room staff. 7. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 8. Trains and orients dining room staff to position responsibilities, department operating procedures and maintenance of hygiene and cleanliness guidelines 9. Computes guest check totals and completes cash handling on assigned Point of Sales System. 10. Works closely with the Eagle's Nest Operations Manager to analyze dining room performance and implements enhancements to maximize revenues and increase guest satisfaction. 11. Is responsible for participating in the development and adherence to the Eagle's Nest budget that may include staff and equipment forecasting. 12. Responsible for recommending and maintaining Eagle's Nest objectives, standards and policies and procedures for review by the Eagle's Nest Operations Manager. 13. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Eagle's Nest Operations Manager of issues and outcomes. 14. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately eleven dining room associates. POSITION RELATIONSHIPS: Internal: Frequent contact with associates at all levels within all departments of the organization. External: Extensive contact with guests and visitors. Occasional contact with suppliers and sales representatives. EDUCATION: A high school education or equivalent is required. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, quality dining environment is required. Prior customer service and cash handling experience is required. WORK ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within all areas of the restaurant with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where spills, wet floors, secondhand smoke or guest/employee behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. KNOWLEDGE, SKILLS AND ABILITIES: Must possess excellent interpersonal, communication, delegation, problem solving and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Experience with PC's and related software is preferred. LICENSE REQUIREMENTS: Must be able to be licensed by the Lac du Flambeau Tribal Gaming Commission. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Dining Room Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, guests and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each guest, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by an individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills. Management reserves the right to revise the position description and to require that other tasks be performed if or when the position changes.
Pay is $19 per hour! Quarterly Bonus! 90-Day Raise! Family-Size Benefits!Property Location:1317 Hwy. 84 - Hayti, Missouri 63851You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish.Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2023)BASIC FUNCTION & JOB DUTIES:Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.Ensures Drury Hotels' policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels' policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to detail. May require some travel.Rise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call or email .
Mar 11, 2024
Full time
Pay is $19 per hour! Quarterly Bonus! 90-Day Raise! Family-Size Benefits!Property Location:1317 Hwy. 84 - Hayti, Missouri 63851You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish.Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2023)BASIC FUNCTION & JOB DUTIES:Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.Ensures Drury Hotels' policies and procedures are consistently communicated and followed at all times. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service team members.Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.GENERAL KNOWLEDGE, SKILL AND ABILITY:Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels' policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions. Requires ability to give attention to detail. May require some travel.Rise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call or email .
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 11, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
California's Great America
Santa Clara, California
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.
Mar 11, 2024
Full time
Overview: Oversees all areas of the park within Food And Beverage to ensure proper food safety guidelines are being met . Daily audits of food stands , kitchens and food production areas ,as well as all point of sales and service will be completed. Findings and suggestions for improvements will be submitted for review and implemented upon request. Salary Details: $25.13/hr. - $31.42/hr., based on prior experience. Responsibilities: Greats guests, answers questions, ensures quality service, and resolves complaints for guests. Conducts daily audits of food service areas,utilizing Cedar Fairs approved audit form. Prepares reports for regular review with the Chef. Reports should include weekly recaps and suggestions on improving processes. Corrects immediate areas of deficiencies when observed. Provides training for all associates in maintaining proper food safety. Reports any and all maintenance concerns that could have an adverse effect on food and personal safety. Ensures all safety equipment is being used properly; alerts Supervisor of any malfunctions, safety concerns, or needs. Attends all necessary meetings in regards to Food and Beverage. Acts as a liaison with the Park Safety Department. Assists Area Managers, Chef and Supervision in completing accident reports when needed. Works hand in hand with inspectors from both EverClean and Department of Health when on site. Prepares any needed reports and Action Plans to correct areas of deficiency. Be ServeSafe Certified or obtain certification within 30 days of employment. Verifies food safety by evaluation different aspects of the environment including, but not limited to food handler training certifications, qualified person-in-charge, associate hygiene, Food handling and storage, product identification and content, expiration dates, cooking, holding and refrigeration temperatures, facility and equipment maintenance and cleanliness, disposal methods, food borne illness risks, presence of insects/rodents and other health hazards. Collects data and prepares reports for regular review with the various members of the Foods and Hotel management team. Reports should include weekly recaps and suggestions on improving processes Prepares any needed reports and Action Plans to correct areas of deficiency. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: Some college preferred. 2 - 4 Years related experience in food service management, health inspections and quality assurance Must be at Least 18 Years of Age. Understanding of Federal, State and local laws, policies, procedures, specifications and standards regarding the inspection of food facilities and products Prior food safety/quality assurance training experience preferred Ability to multitask and effectively follow-up to ensure all issues are corrected in a timely manner and all safe service standards are being met. Ability to work effectively as a member of a team and provide feedback regarding inspection deficiencies and required corrections. In-depth knowledge of sanitation and food preparation/handling practices Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Certifications required: ServSafe, ServSafe Alcohol, California Food Handlers Card.