ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 28, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, saut ing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
Mar 26, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
Mar 20, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
Mar 07, 2024
Full time
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food and we want you to join us. Let's get Fired Up! For this position, pay will be variable by location - See additional job details and benefits below Combining quality and bold FLAVOR starts with our Line Cooks. They bring it every steak, every time. Get our Guests Fired Up by Prepares high quality food items to order Follows recipes and presentation guidelines Ensures proper food safety and sanitation standards And on Team LongHorn, the Benefits sizzle Your schedule, Your way - conveniently swap shifts using your team member app! Competitive pay, every week Shift meals - sides, salads, soups and more! Anniversary Pay Home for the Holidays - Closed on Thanksgiving and Christmas Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more! See full list here
Req ID: ANM00804 Description The Alaska Native Medical Center (ANMC) in Anchorage, AK is looking to hire a full-time Lead Food Service Worker. Do you have a friendly and cheerful personality? Would you like to work for a medical center that treats everyone with dignity and respect? If so, please read on! This position earns a competitive wage of $22/hour. We provide outstanding benefits, including medical, dental, vision, a flexible spending account (FSA), a 401(k), life insurance, an employee assistance program (EAP), and a $12 meal card for every shift. We also support shareholder and native hiring. If this sounds like the right full-time opportunity for you, apply today! WORK SCHEDULE FOR A LEAD FOOD SERVICE WORKER This full-time position schedule is 12pm-8:45pm, Wednesday - Sunday. A DAY IN THE LIFE OF A LEAD FOOD SERVICE WORKER As a Lead Food Service Worker, you are a valuable part of our kitchen team. You perform a variety of duties, including overseeing other Food Service Worker staff, preparing food, serving foods, assisting with kitchen operations, stocking, sorting inventory, and filling in for shifts when there are callouts. You will also help process room service orders, work with the patient tray service line, operate the point of sale (POS) station, and other duties as assigned by the Area Manager & Executive Chef. ABOUT AK NATIVE MEDICAL CENTER Built on a culture of safety and integrity, we deliver award-winning, integrated support services to a variety of clients. Our mission is to provide management and support services at a level of quality, value, safety, and expertise beyond our client's expectations. Our medical center is easily accessible and conveniently located near public transportation. Taking care of our team members is a priority. Our company is represented by five generations! We're a great place for people to start their careers and grow. We are also extremely committed to maintaining a diverse employee community. In addition to rewarding work, we offer plenty of opportunities for growth! Qualifications Assists customers as requested with general information, inquiries, etc. Obtains products requested by customers. Provides training to all new Food Service Workers. Processes Room Service customer orders, including patient/family-initiated orders following physician prescription. Operates Point of Sale to record price, compile printed list, and display costs. Properly, safely, and efficiently prepares various food products following and observing standard food handling procedures. Washes objects by hand or with cleaning equipment. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), storage rooms, and equipment as well as all floors. Removes garbage from assigned areas, sets up or breaks down tables, snack bars, display cases, serving lines, etc. Assists with various periodically scheduled large cleaning projects. Participates in quality and performance improvement activities of food being served. Neat and clean personal appearance. Follows dress code according to department policies. Assists cooks and others as needed and coordinates one's own activities with others. Supports and effective Safety Program. May prepare food or cook vegetables, entrees, coffee, sauces, meats, etc. Other duties that are pertinent to the department or unit's success may also be assigned. BACKGROUND REQUIREMENT Level One: An individual is ineligible to work in any position that has regular contact with or control over children, dependent adults, or vulnerable persons if the individual has been convicted of: One or more felonies and/or two or more misdemeanors of crimes against persons and/or crimes of violence Any crime against a child, dependent adult, or vulnerable person, regardless of its classification as a felony, misdemeanor, or another type of offense Any sex crime, regardless of its classification as a felony, misdemeanor, or another type of offense Murder WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Weather: Indoors: environmentally controlled; requires most or all work to be done inside. Noise level: Moderate Description of environment: This is an industrial hospital kitchen located in a healthcare setting. Physical requirements: Employee is required to lift and/or move up to 50lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Organization: Food and Facilities Management Job: Food Preparation & Service Primary Location: US-AK-Anchorage Shift: Variable NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Mar 13, 2024
Full time
Req ID: ANM00804 Description The Alaska Native Medical Center (ANMC) in Anchorage, AK is looking to hire a full-time Lead Food Service Worker. Do you have a friendly and cheerful personality? Would you like to work for a medical center that treats everyone with dignity and respect? If so, please read on! This position earns a competitive wage of $22/hour. We provide outstanding benefits, including medical, dental, vision, a flexible spending account (FSA), a 401(k), life insurance, an employee assistance program (EAP), and a $12 meal card for every shift. We also support shareholder and native hiring. If this sounds like the right full-time opportunity for you, apply today! WORK SCHEDULE FOR A LEAD FOOD SERVICE WORKER This full-time position schedule is 12pm-8:45pm, Wednesday - Sunday. A DAY IN THE LIFE OF A LEAD FOOD SERVICE WORKER As a Lead Food Service Worker, you are a valuable part of our kitchen team. You perform a variety of duties, including overseeing other Food Service Worker staff, preparing food, serving foods, assisting with kitchen operations, stocking, sorting inventory, and filling in for shifts when there are callouts. You will also help process room service orders, work with the patient tray service line, operate the point of sale (POS) station, and other duties as assigned by the Area Manager & Executive Chef. ABOUT AK NATIVE MEDICAL CENTER Built on a culture of safety and integrity, we deliver award-winning, integrated support services to a variety of clients. Our mission is to provide management and support services at a level of quality, value, safety, and expertise beyond our client's expectations. Our medical center is easily accessible and conveniently located near public transportation. Taking care of our team members is a priority. Our company is represented by five generations! We're a great place for people to start their careers and grow. We are also extremely committed to maintaining a diverse employee community. In addition to rewarding work, we offer plenty of opportunities for growth! Qualifications Assists customers as requested with general information, inquiries, etc. Obtains products requested by customers. Provides training to all new Food Service Workers. Processes Room Service customer orders, including patient/family-initiated orders following physician prescription. Operates Point of Sale to record price, compile printed list, and display costs. Properly, safely, and efficiently prepares various food products following and observing standard food handling procedures. Washes objects by hand or with cleaning equipment. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), storage rooms, and equipment as well as all floors. Removes garbage from assigned areas, sets up or breaks down tables, snack bars, display cases, serving lines, etc. Assists with various periodically scheduled large cleaning projects. Participates in quality and performance improvement activities of food being served. Neat and clean personal appearance. Follows dress code according to department policies. Assists cooks and others as needed and coordinates one's own activities with others. Supports and effective Safety Program. May prepare food or cook vegetables, entrees, coffee, sauces, meats, etc. Other duties that are pertinent to the department or unit's success may also be assigned. BACKGROUND REQUIREMENT Level One: An individual is ineligible to work in any position that has regular contact with or control over children, dependent adults, or vulnerable persons if the individual has been convicted of: One or more felonies and/or two or more misdemeanors of crimes against persons and/or crimes of violence Any crime against a child, dependent adult, or vulnerable person, regardless of its classification as a felony, misdemeanor, or another type of offense Any sex crime, regardless of its classification as a felony, misdemeanor, or another type of offense Murder WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Weather: Indoors: environmentally controlled; requires most or all work to be done inside. Noise level: Moderate Description of environment: This is an industrial hospital kitchen located in a healthcare setting. Physical requirements: Employee is required to lift and/or move up to 50lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. Organization: Food and Facilities Management Job: Food Preparation & Service Primary Location: US-AK-Anchorage Shift: Variable NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.