Job Description Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms guest rooms into serene retreats for a restful night's sleep. With a touch of elegance, you create an inviting atmosphere, ensuring that every night becomes a luxurious experience for our valued guests. Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to. Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere. Replace used towels and amenities, ensuring that guests have everything they need for a restful night. Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies. Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications: Qualifications One-year Housekeeping or Turndown experience Able to read and write in English Able to work a flexible schedule, including weekends and holidays, according to department needs. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 25, 2024
Full time
Job Description Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms guest rooms into serene retreats for a restful night's sleep. With a touch of elegance, you create an inviting atmosphere, ensuring that every night becomes a luxurious experience for our valued guests. Prepare and set up guest rooms in the evening, providing a welcoming and aesthetically pleasing environment for guests to return to. Dim the lights, close curtains, and turn down beds to create a serene and comfortable atmosphere. Replace used towels and amenities, ensuring that guests have everything they need for a restful night. Perform a final check for cleanliness and orderliness in the guest room, addressing any issues or discrepancies. Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications: Qualifications One-year Housekeeping or Turndown experience Able to read and write in English Able to work a flexible schedule, including weekends and holidays, according to department needs. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Enchantment Group Management Company LLC
Irvington, Virginia
Turndown Attendant Status: Full-Time & Part-Time Shift: Mid-Shift Basic Function: We are looking for a Turndown Attendant to join our team and provide excellent customer service to our hotel guests. Turndown Attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients' queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Responsibilities Constantly and consistently exhibit The Tides Inn mission, values and standards of behavior including adherence to the Forbes Five-Star standards. If providing turndown service following regular room cleaning, collect and refresh dirty sheets, towels, and linens from guest rooms in accordance with The Tides Inn "green program" guidelines, as necessary. Empty trash containers and collect obvious trash materials and remove from room. Wipe down bathroom sink and vanity area and refresh and straighten up guest sundries. Clean commode and replace toilet tissue if necessary. Wipe down shower and tub including fixtures, walls and shelving and rinse floor ensuring no remaining film, hairs or other blemishes remain if necessary. Arrange bed linens neatly in accordance with The Tides Inn turndown presentation standards. Arrange room amenities (clocks, lamps, reading materials, chairs, draperies, etc.) in accordance with The Tides Inn room presentation standards, as necessary. Pick up and neatly fold or arrange guest belongings left in room, as necessary. Remove any remaining dirty china, glass and silver from previous room service or amenity deliveries. Restock Turndown Attendant service cart as needed to ensure maximum efficiency and availability of items throughout the shift. Affirmatively and pro-actively engage guests in hallways and rooms with friendly and pleasant greeting and appropriate conversation if called for. Ask guests if there are any other needs you may assist with and provide a warm farewell. Secondary Responsibilities: Ensure that daily reports, logs, and other required reporting is completed, and pertinent information is accurately documented and passed on to housekeeping management. Maintain room number confidentiality and key control. Other reasonable requests by guests. Other duties as assigned. Skills Work experience as a Room Attendant or Maid Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High school diploma is a plus Physical Requirements: Lifting & carrying 45 pounds 50% Walking 50% Bending/Lifting Hearing and Manual Dexterity
Mar 06, 2024
Full time
Turndown Attendant Status: Full-Time & Part-Time Shift: Mid-Shift Basic Function: We are looking for a Turndown Attendant to join our team and provide excellent customer service to our hotel guests. Turndown Attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will address clients' queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you're interesting in kickstarting your career in the hotel industry, we'd like to meet you. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Responsibilities Constantly and consistently exhibit The Tides Inn mission, values and standards of behavior including adherence to the Forbes Five-Star standards. If providing turndown service following regular room cleaning, collect and refresh dirty sheets, towels, and linens from guest rooms in accordance with The Tides Inn "green program" guidelines, as necessary. Empty trash containers and collect obvious trash materials and remove from room. Wipe down bathroom sink and vanity area and refresh and straighten up guest sundries. Clean commode and replace toilet tissue if necessary. Wipe down shower and tub including fixtures, walls and shelving and rinse floor ensuring no remaining film, hairs or other blemishes remain if necessary. Arrange bed linens neatly in accordance with The Tides Inn turndown presentation standards. Arrange room amenities (clocks, lamps, reading materials, chairs, draperies, etc.) in accordance with The Tides Inn room presentation standards, as necessary. Pick up and neatly fold or arrange guest belongings left in room, as necessary. Remove any remaining dirty china, glass and silver from previous room service or amenity deliveries. Restock Turndown Attendant service cart as needed to ensure maximum efficiency and availability of items throughout the shift. Affirmatively and pro-actively engage guests in hallways and rooms with friendly and pleasant greeting and appropriate conversation if called for. Ask guests if there are any other needs you may assist with and provide a warm farewell. Secondary Responsibilities: Ensure that daily reports, logs, and other required reporting is completed, and pertinent information is accurately documented and passed on to housekeeping management. Maintain room number confidentiality and key control. Other reasonable requests by guests. Other duties as assigned. Skills Work experience as a Room Attendant or Maid Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High school diploma is a plus Physical Requirements: Lifting & carrying 45 pounds 50% Walking 50% Bending/Lifting Hearing and Manual Dexterity
As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done. You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. What We Need from You - It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. What we Offer We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for CA, CO, NJ, NY, WA. Applicants. At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Mar 11, 2024
Full time
As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last-minute work done. You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned. What We Need from You - It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays. What we Offer We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for CA, CO, NJ, NY, WA. Applicants. At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.