Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Administrative Job Description & Summary A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Conduct self in a professional manner and take responsibility for work and commitments. Flex approach to meet the changing needs of teams and clients. Identify and make suggestions for improvements when problems and/or opportunities arise. Learn about business needs are changing and consider the impact on services provided. Take action to stay current with new and evolving technology. Handle, manipulate and analyse data and information responsibly. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Anticipate the needs of others and take appropriate action. Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct. Will be required to be physically present in the office/client site 4-5 days a week for this role. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 1 year(s) of administrative or PwC experience Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Knowledge/Skills: Demonstrates some abilities and/or a proven record of success as a team member: Providing administrative support (virtually and in office/client sites as required) preferably for a global network of professional services firms; Demonstrating technical knowledge and proficiency in Google Workspace, Microsoft Office Suite, WebEx, social media tools (e.g., LinkedIn) and other emerging mobile and virtual support technologies to provide administrative-related deliverables; Identifying and addressing client needs, responding to client/customer and/or team requests promptly and professionally; Communicating effectively in written and verbal formats, while readily offering assistance; Contributing to a positive, collaborative team environment, and proactively seeking instruction, feedback and coaching to develop and improve performance; Demonstrating experience in an administrative support capacity or customer service environment; Providing administrative support through the delivery of exceptional customer service and quality; Performing both independently and through leveraging the team to prioritize workflow demands with minimal supervision; Applying consistent business acumen and specialized technical knowledge; Gaining a proactive understanding of and addressing effectively customers' support needs; Participating actively in knowledge-sharing and/or training activities within the team; Developing and communicating standard practices, within formal and informal networks; Communicating proactively schedule changes and keeping executive-level professionals, manager, and backup team aware of changes in a timely manner; Learning rapidly and continuously taking advantage of new technologies; Working with travel arrangements and itineraries; Assisting with time and expense entry according to firm policy; Creating drafts, proofreading, documentation and reporting; Assisting with meetings/events; Providing support physically in the local office if business needs arise; Displaying professional communication in interactions with internal and external customers; Mentoring and training others on how to navigate current processes, systems, technology and the firm's resources; and, Handling multiple competing tasks, prioritizing work, communicating and helping resolve potential conflicts. Travel Requirements Up to 20% Job Posting End Date June 28, 2024 Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
Apr 18, 2024
Full time
Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Administrative Job Description & Summary A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Conduct self in a professional manner and take responsibility for work and commitments. Flex approach to meet the changing needs of teams and clients. Identify and make suggestions for improvements when problems and/or opportunities arise. Learn about business needs are changing and consider the impact on services provided. Take action to stay current with new and evolving technology. Handle, manipulate and analyse data and information responsibly. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Anticipate the needs of others and take appropriate action. Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct. Will be required to be physically present in the office/client site 4-5 days a week for this role. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 1 year(s) of administrative or PwC experience Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Knowledge/Skills: Demonstrates some abilities and/or a proven record of success as a team member: Providing administrative support (virtually and in office/client sites as required) preferably for a global network of professional services firms; Demonstrating technical knowledge and proficiency in Google Workspace, Microsoft Office Suite, WebEx, social media tools (e.g., LinkedIn) and other emerging mobile and virtual support technologies to provide administrative-related deliverables; Identifying and addressing client needs, responding to client/customer and/or team requests promptly and professionally; Communicating effectively in written and verbal formats, while readily offering assistance; Contributing to a positive, collaborative team environment, and proactively seeking instruction, feedback and coaching to develop and improve performance; Demonstrating experience in an administrative support capacity or customer service environment; Providing administrative support through the delivery of exceptional customer service and quality; Performing both independently and through leveraging the team to prioritize workflow demands with minimal supervision; Applying consistent business acumen and specialized technical knowledge; Gaining a proactive understanding of and addressing effectively customers' support needs; Participating actively in knowledge-sharing and/or training activities within the team; Developing and communicating standard practices, within formal and informal networks; Communicating proactively schedule changes and keeping executive-level professionals, manager, and backup team aware of changes in a timely manner; Learning rapidly and continuously taking advantage of new technologies; Working with travel arrangements and itineraries; Assisting with time and expense entry according to firm policy; Creating drafts, proofreading, documentation and reporting; Assisting with meetings/events; Providing support physically in the local office if business needs arise; Displaying professional communication in interactions with internal and external customers; Mentoring and training others on how to navigate current processes, systems, technology and the firm's resources; and, Handling multiple competing tasks, prioritizing work, communicating and helping resolve potential conflicts. Travel Requirements Up to 20% Job Posting End Date June 28, 2024 Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Administrative Job Description & Summary A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Conduct self in a professional manner and take responsibility for work and commitments. Flex approach to meet the changing needs of teams and clients. Identify and make suggestions for improvements when problems and/or opportunities arise. Learn about business needs are changing and consider the impact on services provided. Take action to stay current with new and evolving technology. Handle, manipulate and analyse data and information responsibly. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Anticipate the needs of others and take appropriate action. Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct. Will be required to be physically present in the office/client site 4-5 days a week for this role. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 1 year(s) of administrative or PwC experience Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Knowledge/Skills: Demonstrates some abilities and/or a proven record of success as a team member: Providing administrative support (virtually and in office/client sites as required) preferably for a global network of professional services firms; Demonstrating technical knowledge and proficiency in Google Workspace, Microsoft Office Suite, WebEx, social media tools (e.g., LinkedIn) and other emerging mobile and virtual support technologies to provide administrative-related deliverables; Identifying and addressing client needs, responding to client/customer and/or team requests promptly and professionally; Communicating effectively in written and verbal formats, while readily offering assistance; Contributing to a positive, collaborative team environment, and proactively seeking instruction, feedback and coaching to develop and improve performance; Demonstrating experience in an administrative support capacity or customer service environment; Providing administrative support through the delivery of exceptional customer service and quality; Performing both independently and through leveraging the team to prioritize workflow demands with minimal supervision; Applying consistent business acumen and specialized technical knowledge; Gaining a proactive understanding of and addressing effectively customers' support needs; Participating actively in knowledge-sharing and/or training activities within the team; Developing and communicating standard practices, within formal and informal networks; Communicating proactively schedule changes and keeping executive-level professionals, manager, and backup team aware of changes in a timely manner; Learning rapidly and continuously taking advantage of new technologies; Working with travel arrangements and itineraries; Assisting with time and expense entry according to firm policy; Creating drafts, proofreading, documentation and reporting; Assisting with meetings/events; Providing support physically in the local office if business needs arise; Displaying professional communication in interactions with internal and external customers; Mentoring and training others on how to navigate current processes, systems, technology and the firm's resources; and, Handling multiple competing tasks, prioritizing work, communicating and helping resolve potential conflicts. Travel Requirements Up to 20% Job Posting End Date June 28, 2024 Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
Apr 18, 2024
Full time
Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Administrative Job Description & Summary A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You'll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Conduct self in a professional manner and take responsibility for work and commitments. Flex approach to meet the changing needs of teams and clients. Identify and make suggestions for improvements when problems and/or opportunities arise. Learn about business needs are changing and consider the impact on services provided. Take action to stay current with new and evolving technology. Handle, manipulate and analyse data and information responsibly. Communicate with empathy and adapt communication style to meet the needs of the situation and audience. Anticipate the needs of others and take appropriate action. Embrace different points of view and welcome opposing and conflicting ideas. Uphold the firm's code of ethics and business conduct. Will be required to be physically present in the office/client site 4-5 days a week for this role. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 1 year(s) of administrative or PwC experience Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Knowledge/Skills: Demonstrates some abilities and/or a proven record of success as a team member: Providing administrative support (virtually and in office/client sites as required) preferably for a global network of professional services firms; Demonstrating technical knowledge and proficiency in Google Workspace, Microsoft Office Suite, WebEx, social media tools (e.g., LinkedIn) and other emerging mobile and virtual support technologies to provide administrative-related deliverables; Identifying and addressing client needs, responding to client/customer and/or team requests promptly and professionally; Communicating effectively in written and verbal formats, while readily offering assistance; Contributing to a positive, collaborative team environment, and proactively seeking instruction, feedback and coaching to develop and improve performance; Demonstrating experience in an administrative support capacity or customer service environment; Providing administrative support through the delivery of exceptional customer service and quality; Performing both independently and through leveraging the team to prioritize workflow demands with minimal supervision; Applying consistent business acumen and specialized technical knowledge; Gaining a proactive understanding of and addressing effectively customers' support needs; Participating actively in knowledge-sharing and/or training activities within the team; Developing and communicating standard practices, within formal and informal networks; Communicating proactively schedule changes and keeping executive-level professionals, manager, and backup team aware of changes in a timely manner; Learning rapidly and continuously taking advantage of new technologies; Working with travel arrangements and itineraries; Assisting with time and expense entry according to firm policy; Creating drafts, proofreading, documentation and reporting; Assisting with meetings/events; Providing support physically in the local office if business needs arise; Displaying professional communication in interactions with internal and external customers; Mentoring and training others on how to navigate current processes, systems, technology and the firm's resources; and, Handling multiple competing tasks, prioritizing work, communicating and helping resolve potential conflicts. Travel Requirements Up to 20% Job Posting End Date June 28, 2024 Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
Apr 17, 2024
Full time
Summary The Community Concierge is the first impression for prospective residents, current residents, and vendors. In this role the individual will build personal relationships, have conversations, problem solve, and provide customer service at the highest level. We are seeking a candidate that can operate at a high caliber for a luxury, Class A multifamily property with 555 apartment homes. The right candidate will be able to solve problems quickly, hold themselves What You'll Do: Use software to log and store packages in lockers and over-flow areas when lockers have reached capacity or packages do not fit. Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property. Maintain processes to accurately distribute packages to residents. Provide customer service in a courteous and professional manner during business hours. Work productively without supervision. Additional responsibilities as required. Notify residents and log all perishable packages into Entrata. Complete weekly audit of package room. Assist residents with lockouts and other concerns. Assist leasing office in setting up and breaking down of resident events. Responsible for distributing and setting up promotional materials in clubhouse. Assisting residents with guest parking, conference room reservations, and all other resident needs. Assisting prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules. Managing hospitality bar as well as monitoring inventory stock and requesting purchases to PM as needed. Manage all aspects of Maker Hall. Ensure residents are using amenities appropriately and safely. Ensure lights are turned off at closing, turned on in the morning. Music on at the start of shift. Assisting vendors with directions around the property and connecting them with maintenance when needed. Provide assistance and keys to corporate partners. Manage corporate partners incoming guests per emails sent directly to concierge for check-ins. Distribute replacement keys and parking passes. Provide assistance and access to approved pet sitters & dog walkers. Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor. Learn how to shut off water during emergency leaks and notify maintenance immediately. Open/close pool during pool season 8am-8pm. Monitor amenity area usage. Close amenity spaces at 10pm nightly. Assist office team with resident renewals by engaging with residents, answering questions, renewing in Entrata. Assist office team with resident notices to vacate by answering questions, sending NTV forms through Entrata, placing units on notice. Assist office team with move ins and outs by providing or collecting keys based on needs and timing. Walk parking areas and tag cars that are parked illegally. Walk parking garages to ensure that none are parked illegally. Monitor cameras at front desk. What You'll Need: 1-2 years experience in a hospitality environment. Customer-focused mentality. High-level communication skills. Ability to answer phones promptly and speak appropriately and professionally. Ability to multitask while maintaining attention to detail. A passion for serving others. Ability to lift up to 25 pounds. Professional attire. Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Apr 15, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
JOB SUMMARY: Responsible for managing pool reservations for seating and answering all guest inquiries. Assist with any and all guest needs and helps to maintain cleanliness of the pool deck area. Provides the highest level of guest service ensuring guests have a memorable experience. DIRECTLY SUPERVISES NA KEY JOB FUNCTIONS: Responsible for making reservations, monitors bookings and upsells daybeds and cabanas to guests. Responsible for enforcing pool rules, securing designated areas and ensuring all guests have designated wristbands for access. Provides a warm welcome to guests experiencing the pool area. Responsible for communicating to pool attendants designated seating and ensuring guest is properly escorted to seats. Providing towels to guests if requested. Familiarize yourself with retail products to offer to guests in pool area. Handles all retail sales to include sun care and after sun products. Effectively handles credit card and room charges for reservations according to established procedures. Maintains a clean, safe and well-organized area. Stock pool desk with all needed supplies (ie. paperwork, wristbands and desk supplies). Treats guests with courtesy and respect at all times. Remains appropriately groomed and follows established guidelines for dress code. Notifies the supervisor or manager immediately of any problems at the pool requiring attention (ie. guest injury, guest employee conflict, guest intoxication etc.) May perform additional duties as assigned by pool/spa management. EDUCATION and/or EXPERIENCE: High School diploma or G.E.D. certificate. Prior customer service experience required. QUALIFICATIONS: Excellent customer service skills. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and multi-task. PHYSICAL DEMANDS: Ability to lift and carry approximately 25-50 pounds if needed. Tolerance to work near extreme heat for extended periods of time. Visual abilities needed to effectively monitor the activity taking place in the pool area. WORK ENVIRONMENT:Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: Responsible for managing pool reservations for seating and answering all guest inquiries. Assist with any and all guest needs and helps to maintain cleanliness of the pool deck area. Provides the highest level of guest service ensuring guests have a memorable experience. DIRECTLY SUPERVISES NA KEY JOB FUNCTIONS: Responsible for making reservations, monitors bookings and upsells daybeds and cabanas to guests. Responsible for enforcing pool rules, securing designated areas and ensuring all guests have designated wristbands for access. Provides a warm welcome to guests experiencing the pool area. Responsible for communicating to pool attendants designated seating and ensuring guest is properly escorted to seats. Providing towels to guests if requested. Familiarize yourself with retail products to offer to guests in pool area. Handles all retail sales to include sun care and after sun products. Effectively handles credit card and room charges for reservations according to established procedures. Maintains a clean, safe and well-organized area. Stock pool desk with all needed supplies (ie. paperwork, wristbands and desk supplies). Treats guests with courtesy and respect at all times. Remains appropriately groomed and follows established guidelines for dress code. Notifies the supervisor or manager immediately of any problems at the pool requiring attention (ie. guest injury, guest employee conflict, guest intoxication etc.) May perform additional duties as assigned by pool/spa management. EDUCATION and/or EXPERIENCE: High School diploma or G.E.D. certificate. Prior customer service experience required. QUALIFICATIONS: Excellent customer service skills. Excellent interpersonal and communication skills. Ability to work in a fast-paced environment and multi-task. PHYSICAL DEMANDS: Ability to lift and carry approximately 25-50 pounds if needed. Tolerance to work near extreme heat for extended periods of time. Visual abilities needed to effectively monitor the activity taking place in the pool area. WORK ENVIRONMENT:Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by demonstrating professionalism, friendliness, sophistication and confidence. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves guest issues when they exist. Is capable of opening and closing the spa and salon in the absence of a supervisor or manager if needed. Performs various administrative functions as assigned. Provides a warm farewell and thanks guests for visiting. Responsible for the daily operations of the front desk including efficiently booking spa appointments and handling guests' requests and questions in a professional manner. Effectively handles cash, credit cards, gift certificates, comps and room charge transactions for services and retail products. Recommends and up-sells services and products that fit the guests' needs. Ability to describe in an articulate manner the spa and salon offerings and their benefits and convert inquiries into booked appointments. Offers the highest level of personalized service while maintaining a positive, enthusiastic, helpful and professional attitude with all guests and team members. Demonstrates respect, sensitivity and concern for guests' needs in a professional manner. Maintains an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle). Maintains a clean, safe, stocked and well-organized work area. Follows proper opening and closing procedures. Assists in the training of new employees. Communicates all policies and procedures in a positive manner. Performs other duties as assigned. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. Previous call center or reservation booking experience preferred. Team player with strong organizational, customer service and interpersonal skills. Prior experience in Health Spa environment preferred. Able to handle multiple duties at once. Available to work varied hours and shifts. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Additional Information Pay: $15.75/hour, Seasonal, Full-Time, Free Parking, Access to Health Club, Concierge Job Number Job Category Food and Beverage & Culinary Location Newport Marriott Hotel & Spa, 25 America's Cup Avenue, Newport, Rhode Island, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience required; previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apr 18, 2024
Full time
Additional Information Pay: $15.75/hour, Seasonal, Full-Time, Free Parking, Access to Health Club, Concierge Job Number Job Category Food and Beverage & Culinary Location Newport Marriott Hotel & Spa, 25 America's Cup Avenue, Newport, Rhode Island, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience required; previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
University of Southern California
Los Angeles, California
The Hospitality Coordinator is available to provide assistance to our patients, their families, visitors and our colleagues with regard to campus lodging, hospital services and resources in the surrounding community. The Hospitality Coordinator is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center's "KNOWN" Service standards as well as patient privacy standards at all times. The Hospitality Coordinator will also be responsible for upkeep and cleanliness of immediate areas including, work stations and patient consultation areas. The Hospitality Coordinator will also be available to assist patients and families with patient experience programs as directed by the Patient Experience Manager. Minimum Education: Associates degree or equivalent. Bachelor Degree preferred. Minimum Experience/Knowledge: Minimum of two years prior experience in customer service, preferably in a healthcare facility and/or as a Corporate Concierge. Excellent public relations and communication skills. Bilingual English/Spanish preferred Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at . Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Notice on Non-Discrimination Certain positions are subject to background screening EEO is the Law EEO is the Law Supplement Pay Transparency Non-Discrimination USC is an E-Verify Employer If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: $9925/9925$82944.htmld
Apr 18, 2024
Full time
The Hospitality Coordinator is available to provide assistance to our patients, their families, visitors and our colleagues with regard to campus lodging, hospital services and resources in the surrounding community. The Hospitality Coordinator is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center's "KNOWN" Service standards as well as patient privacy standards at all times. The Hospitality Coordinator will also be responsible for upkeep and cleanliness of immediate areas including, work stations and patient consultation areas. The Hospitality Coordinator will also be available to assist patients and families with patient experience programs as directed by the Patient Experience Manager. Minimum Education: Associates degree or equivalent. Bachelor Degree preferred. Minimum Experience/Knowledge: Minimum of two years prior experience in customer service, preferably in a healthcare facility and/or as a Corporate Concierge. Excellent public relations and communication skills. Bilingual English/Spanish preferred Required License/Certification: Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at . Inquiries will be treated as confidential to the extent permitted by law. Read USC's Clery Act Annual Security Report Notice on Non-Discrimination Certain positions are subject to background screening EEO is the Law EEO is the Law Supplement Pay Transparency Non-Discrimination USC is an E-Verify Employer If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: $9925/9925$82944.htmld
Starting Pay: $10.50 + Tips JOB SUMMARYResponsible for providing prompt, friendly, and courteous service to our guests.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet, direct and assist all form Guest of approximate time frame for bell service.Offer assistance with luggage placement (rack/closet).Offer each Guest a room orientation and ice service.Offer concierge services and promote laundry, health spa and other services.Ask Guest how their stay was.Offer transportation assistance.Frequent writing of luggage tickets.Deliver, retrieve and store luggage for our guests.Load and unload luggage from vehicles.Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups. Answer a high volume of phone calls in a polite & professional manner. Direct contact with guests requiring patience and good communication. Drive V.I.P. guests in our limousines and other company vehicles. Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.Maintain regular & predictable attendance in accordance with Bell Desk policies.Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESAbility to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.Skill in establishing and maintaining effective working relationships with co-workers. Ability to read, write, and communicate verbally in English.5 years of safe driving experience in vehicle.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Normal sense of smell, touch, sound and vision rangeRequires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending & reaching from floor to 6ft, crouching, lifting/carrying of 25-50 lbs, copying & writing of numbersEye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currencyWork area is subject to variable temperatures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 18, 2024
Full time
Starting Pay: $10.50 + Tips JOB SUMMARYResponsible for providing prompt, friendly, and courteous service to our guests.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet, direct and assist all form Guest of approximate time frame for bell service.Offer assistance with luggage placement (rack/closet).Offer each Guest a room orientation and ice service.Offer concierge services and promote laundry, health spa and other services.Ask Guest how their stay was.Offer transportation assistance.Frequent writing of luggage tickets.Deliver, retrieve and store luggage for our guests.Load and unload luggage from vehicles.Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups. Answer a high volume of phone calls in a polite & professional manner. Direct contact with guests requiring patience and good communication. Drive V.I.P. guests in our limousines and other company vehicles. Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.Maintain regular & predictable attendance in accordance with Bell Desk policies.Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESAbility to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.Skill in establishing and maintaining effective working relationships with co-workers. Ability to read, write, and communicate verbally in English.5 years of safe driving experience in vehicle.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Normal sense of smell, touch, sound and vision rangeRequires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending & reaching from floor to 6ft, crouching, lifting/carrying of 25-50 lbs, copying & writing of numbersEye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currencyWork area is subject to variable temperatures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
JOB SUMMARY: Supervises the daily operation of the pool area and supervision of the pool staff. Ensures pool experience for hotel guests is positive. Makes daily schedule adjustments and controls staffing levels. Supervises employees job performance to include coaching and delegation of duties. DIRECTLY SUPERVISES Pool AttendantPool Concierge Dual Property CAC/HAC KEY JOB FUNCTIONS: Responsible for the cleanliness, organization and safe condition of the pool area. Responsible for making reservations and upselling daybeds and cabanas to guests. Manages email account for the pool and ensures quick response and communication to hosts inquiring about reservations. Ability to close retail sales and make recommendations to guests. Ensures the daily servicing of swimming pools to include chemical management of pools and makes management aware of any necessary repairs. Ensures guests problems/complaints are handled in an effective and courteous manner. Enforces pool rules are enforced with staff and guests. Ensures all paperwork is filled out properly and accurate records are maintained. Ability to process credit card and room charges and ensure proper records are maintained and deposited daily. Make sure prompt, courteous service is consistently provided to all guests and that employees always conduct themselves in a professional manner. Ensures that proper staffing levels are maintained. Ensures staff is properly trained on policy, procedure and departmental standards. Holds staff accountable to all established policies and procedures. Reports staffing concerns to Spa Supervisor and Spa Management. Supervises employee job performance to ensure job expectations are being met. Ensures pool deck is set to standard prior to opening and closed to standard at end of day. Communicates late openings or closings due to weather to hotel team and management. Performs other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or G.E.D. certificate. Multi-faceted hospitality operation or hotel/country club pool experience preferred. QUALIFICATIONS: Strong leadership and supervisory skills. Excellent interpersonal and communication skills. Ensures proper training, supervision and development of subordinates. Prior supervisory or lead experience preferred. WORK ENVIRONMENT:Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY: Supervises the daily operation of the pool area and supervision of the pool staff. Ensures pool experience for hotel guests is positive. Makes daily schedule adjustments and controls staffing levels. Supervises employees job performance to include coaching and delegation of duties. DIRECTLY SUPERVISES Pool AttendantPool Concierge Dual Property CAC/HAC KEY JOB FUNCTIONS: Responsible for the cleanliness, organization and safe condition of the pool area. Responsible for making reservations and upselling daybeds and cabanas to guests. Manages email account for the pool and ensures quick response and communication to hosts inquiring about reservations. Ability to close retail sales and make recommendations to guests. Ensures the daily servicing of swimming pools to include chemical management of pools and makes management aware of any necessary repairs. Ensures guests problems/complaints are handled in an effective and courteous manner. Enforces pool rules are enforced with staff and guests. Ensures all paperwork is filled out properly and accurate records are maintained. Ability to process credit card and room charges and ensure proper records are maintained and deposited daily. Make sure prompt, courteous service is consistently provided to all guests and that employees always conduct themselves in a professional manner. Ensures that proper staffing levels are maintained. Ensures staff is properly trained on policy, procedure and departmental standards. Holds staff accountable to all established policies and procedures. Reports staffing concerns to Spa Supervisor and Spa Management. Supervises employee job performance to ensure job expectations are being met. Ensures pool deck is set to standard prior to opening and closed to standard at end of day. Communicates late openings or closings due to weather to hotel team and management. Performs other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or G.E.D. certificate. Multi-faceted hospitality operation or hotel/country club pool experience preferred. QUALIFICATIONS: Strong leadership and supervisory skills. Excellent interpersonal and communication skills. Ensures proper training, supervision and development of subordinates. Prior supervisory or lead experience preferred. WORK ENVIRONMENT:Diverse, fast-paced, requires ability to multi-task, physical demands to include standing for long periods of time and must be able to tolerate extreme indoor/outdoor heat at times. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Starting Pay: $10.50 + Tips JOB SUMMARYResponsible for providing prompt, friendly, and courteous service to our guests.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet, direct and assist all form Guest of approximate time frame for bell service.Offer assistance with luggage placement (rack/closet).Offer each Guest a room orientation and ice service.Offer concierge services and promote laundry, health spa and other services.Ask Guest how their stay was.Offer transportation assistance.Frequent writing of luggage tickets.Deliver, retrieve and store luggage for our guests.Load and unload luggage from vehicles.Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups. Answer a high volume of phone calls in a polite & professional manner. Direct contact with guests requiring patience and good communication. Drive V.I.P. guests in our limousines and other company vehicles. Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.Maintain regular & predictable attendance in accordance with Bell Desk policies.Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESAbility to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.Skill in establishing and maintaining effective working relationships with co-workers. Ability to read, write, and communicate verbally in English.5 years of safe driving experience in vehicle.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Normal sense of smell, touch, sound and vision rangeRequires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending & reaching from floor to 6ft, crouching, lifting/carrying of 25-50 lbs, copying & writing of numbersEye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currencyWork area is subject to variable temperatures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Apr 14, 2024
Full time
Starting Pay: $10.50 + Tips JOB SUMMARYResponsible for providing prompt, friendly, and courteous service to our guests.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet, direct and assist all form Guest of approximate time frame for bell service.Offer assistance with luggage placement (rack/closet).Offer each Guest a room orientation and ice service.Offer concierge services and promote laundry, health spa and other services.Ask Guest how their stay was.Offer transportation assistance.Frequent writing of luggage tickets.Deliver, retrieve and store luggage for our guests.Load and unload luggage from vehicles.Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups. Answer a high volume of phone calls in a polite & professional manner. Direct contact with guests requiring patience and good communication. Drive V.I.P. guests in our limousines and other company vehicles. Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.Maintain regular & predictable attendance in accordance with Bell Desk policies.Other job related duties as assigned. KNOWLEDGE, SKILLS & ABILITIESAbility to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.Skill in establishing and maintaining effective working relationships with co-workers. Ability to read, write, and communicate verbally in English.5 years of safe driving experience in vehicle.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to stand for long periods of time.Normal sense of smell, touch, sound and vision rangeRequires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending & reaching from floor to 6ft, crouching, lifting/carrying of 25-50 lbs, copying & writing of numbersEye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currencyWork area is subject to variable temperatures.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Apr 07, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Apr 07, 2024
Full time
Looking for more than just a job? Looking for a community rather than just coworkers? Then ROBBINS BROOK is the place for you! Robbins Brook is looking for Part-Time Receptionists to join our team on the evening shifts (4p-830p and 2p-830p) Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist at Robbins Brook , you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Receptionist Duties & Responsibilities: Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield Spring Health Wellness Program aHealthyMe Wellness Program 401(k) offering with Auto-enrollment feature Life insurance benefit available date of hire, company sponsored. Long Term disability, company sponsored. Voluntary benefits that include Critical Illness, Accident Insurance and Hospital Indemnity BJ's Club membership Tuition Reimbursement Working Advantage Discounts: including Movie Theaters, Theme Parks, Hotels, Sporting Events & Online Shopping Cell phone discounts with AT&T and Verizon Vacation and Health & Wellness paid time off. Up to 10 Holidays and more! Receptionist Requirements: Possesses knowledge of telephone system and capable of teaching others
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The Retirement Coordinator is accountable for assisting current and former KFC, Pizza Hut, Taco Bell, and Yum! employees with their retirement benefits. Whether you're assisting an employee or coordinating one of the numerous annual processes, you'll gain experience working with complex data in multiple Human Resource Information Systems and project management. With an eye for detail, passion for numbers, and gift for helping others, you will partner with the team to ensure participants receive their hard-earned retirement benefit in the right way and at the right time. The Retirement Coordinator will work as part of the Retirement Team (which is part of Yum! Total Rewards) and will report to the Sr. Retirement Analyst. This role is based in Louisville, KY in a hybrid work environment. Salary Range: $61,400 to $68,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Responsibilities: Assist customers through management of participant requests, email, and phone, and update personal information in Human Resources Information System (HRIS) and pension payment processor. Coach retirement participants to access the retirement website and resolve any related issues, coordinating with vendor if necessary. Examine data, establish eligibility, compute benefits, and provide statements upon request, retirement, or termination. Process benefit payments and ensure retirement participants receive their benefits in a timely manner. Coordinate annual compliance projects and provide help to the team with other projects as needed. Support analysts by coordinating daily case work and processing mail. Minimum Requirements: Bachelor's degree in business, mathematics, finance, accounting, actuarial sciences, or human resources. 2+ years of experience in Human Resources, finance, or accounting. Excellent computer skills working with Excel, Word, and HRIS. Professional written and verbal communication skills with customer service experience. Proven organization skills and attention to detail with ability to handle multiple responsibilities simultaneously. Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the company's concepts - KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2023, the KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur's Top Global Franchises Ranking. In addition, in 2023 Yum! Brands was included on the Bloomberg Gender Equality Index; Forbes' list of America's Best Employers for Diversity; and Newsweek's lists recognizing America's Most Responsible Companies, America's Greatest Workplaces for Diversity and America's Greatest Workplaces for Women. In 2022, the Company was named to the Dow Jones Sustainability Index North America. As the world's largest restaurant company, we have a clear and compelling mission: to build the world's most loved, trusted, and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled culture and talent, which fuels our results. To that end, we're looking for talented, motivated, team-oriented individuals to join us and have the opportunity be your best, have fun, make friends, and make a positive impact. We are excited about the future growth of our brands. In fact, as a company we are opening an average of 8 restaurants a day worldwide! This growth creates endless opportunities for professional, as well as personal growth. Customer sentiment and love for our brands is the fuel for our excitement! Taco Bell has been named one of the 10 Most Innovative Companies in the World by Fast Company. Pizza Hut delivers more pizzas than any other pizza company in the world, KFC's still uses its 75-year-old finger-lickin' good recipe, including secret herbs and spices to hand-bread its chicken every day, and the Habit Burger Grill is looking to expand its regional footprint across the country. Check Out Some Of Our Great Benefits (Some available at HQ locations only) Recognition based culture and unique, fun events year round 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 4 weeks of vacation per year plus holidays Onsite childcare through Bright Horizons Onsite dining center (yes, you can eat KFC, Taco Bell or Pizza hut every day!) 2 paid days off per year to volunteer Tuition reimbursement, education benefits and scholarship opportunities Healthcare and dependent care flexible spending accounts Company paid life insurance Generous parental leave for all new parents and adoption assistance program Onsite dry cleaning, laundry services, concierge Onsite gym with fitness classes and personal trainer sessions Discounts for life's adventures (ex: theme parks, wireless plans, etc.) Comprehensive medical, vision and dental including prescription drug benefits and 100% preventive care Grow Yourself Week which is devoted to your personal development 3031
Mar 22, 2024
Full time
The Retirement Coordinator is accountable for assisting current and former KFC, Pizza Hut, Taco Bell, and Yum! employees with their retirement benefits. Whether you're assisting an employee or coordinating one of the numerous annual processes, you'll gain experience working with complex data in multiple Human Resource Information Systems and project management. With an eye for detail, passion for numbers, and gift for helping others, you will partner with the team to ensure participants receive their hard-earned retirement benefit in the right way and at the right time. The Retirement Coordinator will work as part of the Retirement Team (which is part of Yum! Total Rewards) and will report to the Sr. Retirement Analyst. This role is based in Louisville, KY in a hybrid work environment. Salary Range: $61,400 to $68,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors. Responsibilities: Assist customers through management of participant requests, email, and phone, and update personal information in Human Resources Information System (HRIS) and pension payment processor. Coach retirement participants to access the retirement website and resolve any related issues, coordinating with vendor if necessary. Examine data, establish eligibility, compute benefits, and provide statements upon request, retirement, or termination. Process benefit payments and ensure retirement participants receive their benefits in a timely manner. Coordinate annual compliance projects and provide help to the team with other projects as needed. Support analysts by coordinating daily case work and processing mail. Minimum Requirements: Bachelor's degree in business, mathematics, finance, accounting, actuarial sciences, or human resources. 2+ years of experience in Human Resources, finance, or accounting. Excellent computer skills working with Excel, Word, and HRIS. Professional written and verbal communication skills with customer service experience. Proven organization skills and attention to detail with ability to handle multiple responsibilities simultaneously. Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 55,000 restaurants in more than 155 countries and territories under the company's concepts - KFC, Taco Bell, Pizza Hut and the Habit Burger Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. The Habit Burger Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2023, the KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneur's Top Global Franchises Ranking. In addition, in 2023 Yum! Brands was included on the Bloomberg Gender Equality Index; Forbes' list of America's Best Employers for Diversity; and Newsweek's lists recognizing America's Most Responsible Companies, America's Greatest Workplaces for Diversity and America's Greatest Workplaces for Women. In 2022, the Company was named to the Dow Jones Sustainability Index North America. As the world's largest restaurant company, we have a clear and compelling mission: to build the world's most loved, trusted, and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled culture and talent, which fuels our results. To that end, we're looking for talented, motivated, team-oriented individuals to join us and have the opportunity be your best, have fun, make friends, and make a positive impact. We are excited about the future growth of our brands. In fact, as a company we are opening an average of 8 restaurants a day worldwide! This growth creates endless opportunities for professional, as well as personal growth. Customer sentiment and love for our brands is the fuel for our excitement! Taco Bell has been named one of the 10 Most Innovative Companies in the World by Fast Company. Pizza Hut delivers more pizzas than any other pizza company in the world, KFC's still uses its 75-year-old finger-lickin' good recipe, including secret herbs and spices to hand-bread its chicken every day, and the Habit Burger Grill is looking to expand its regional footprint across the country. Check Out Some Of Our Great Benefits (Some available at HQ locations only) Recognition based culture and unique, fun events year round 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 4 weeks of vacation per year plus holidays Onsite childcare through Bright Horizons Onsite dining center (yes, you can eat KFC, Taco Bell or Pizza hut every day!) 2 paid days off per year to volunteer Tuition reimbursement, education benefits and scholarship opportunities Healthcare and dependent care flexible spending accounts Company paid life insurance Generous parental leave for all new parents and adoption assistance program Onsite dry cleaning, laundry services, concierge Onsite gym with fitness classes and personal trainer sessions Discounts for life's adventures (ex: theme parks, wireless plans, etc.) Comprehensive medical, vision and dental including prescription drug benefits and 100% preventive care Grow Yourself Week which is devoted to your personal development 3031