Advantage Sales & Marketing LLC dba Advantage Solutions
Irvine, California
Senior Specialist Benefits - Temp to Hire Position Summary The Sr. Benefits Specialist is accountable for performing the administrative functions for the Company's benefits programs, including health and welfare plans, retirement plans, and disability programs in compliance with ERISA, HIPAA, COBRA, and applicable Federal and/or State employment laws in the U.S. The role will also support the benefit programs in Canada. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: The senior benefits specialist collaborates with and provides internal subject matter expertise and support to Human Resources (HR) and is one of the primary contacts for external vendors regarding benefit data. Main contact for the Benefits Specialist team questions and support. Understands the HRIS system processes and functionality to support the benefits team. Maintains a higher level of understanding of the Company's benefit plans and regulatory benefit requirements. Familiar with vendor contracts, SPDs, and compliance reporting. Manages the internal ticketing system distribution and provides support and resolution for complex employee issues. Assistance to employees and/or dependents in resolving escalated benefit issues or corrections to benefit plans or enrollment. Audit and analyze employee benefit changes or updates in the HRIS/payroll system and with third-party vendors. Audit arrears in the HRIS system and work with the payroll or systems team to update them. Assist with the coordination of annual Open Enrollment, including benefits system setup, communications, data audits, and data feeds to vendors. Participates in testing the HRIS system during implementations and preparation for open enrollment. Understand carrier and third-party vendor file interfaces and participate in identifying issues and collaborating with the HRIS team on solutions. Review and approve benefit elections and life events in the benefits system as needed. Supports business with training and education of benefit programs. Train and mentor Benefits Specialists. Delegate tasks when appropriate. Qualifications: Working knowledge of ERISA, DOL, IRS, COBRA, HIPAA, PPACA Solid knowledge of fundamental issues surrounding health and welfare and savings (401(k programs Exceptional attention to detail and time management Ability to work effectively in a fast-paced, self-directed, results oriented, team-based environment Demonstrates empathy for personal circumstances of associates, while remaining objective Interpersonal savvy and ability to develop peer relationships Ability to plan by incorporating good problem-solving skills and prioritizing to obtain results Excellent communication skills both verbal and written; ability to explain programs/policies in a way that is understood by others Strong analytical, financial skills, and problem-solving skills Proficient in Microsoft Office Suite - excel spreadsheets, word processing, presentation development Oracle, PeopleSoft, ADP or other HR system experience required Advanced excel skills Strong time management skills Project and team management skills and experience preferred Job Will Remain Open Until Filled The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Sr. Benefits Specialist is accountable for performing the administrative functions for the Company's benefits programs, including health and welfare plans, retirement plans, and disability programs in compliance with ERISA, HIPAA, COBRA, and applicable Federal and/or State employment laws in the U.S. The role will also support the benefit programs in Canada. Job Duty Benefit Plan Administration • The senior benefits specialist collaborates with and provides internal subject matter expertise and support to Human Resources (HR) and is one of the primary contacts for external vendors regarding benefit data. • Main contact for the Benefits Specialist team questions and support. • Understands the HRIS system processes and functionality to support the benefits team. • Maintains a higher level of understanding of the Company's benefit plans and regulatory benefit requirements. • Familiar with vendor contracts, SPDs, and compliance reporting. • Manages the internal ticketing system distribution and provides support and resolution for complex employee issues. • Assistance to employees and/or dependents in resolving escalated benefit issues or corrections to benefit plans or enrollment. • Audit and analyze employee benefit changes or updates in the HRIS/payroll system and with third-party vendors. • Audit arrears in the HRIS system and work with the payroll or systems team to update them. • Assist with the coordination of annual Open Enrollment, including benefits system setup, communications, data audits, and data feeds to vendors. • Participates in testing the HRIS system during implementations and preparation for open enrollment. • Understand carrier and third-party vendor file interfaces and participate in identifying issues and collaborating with the HRIS team on solutions. • Review and approve benefit elections and life events in the benefits system as needed. • Supports business with training and education of benefit programs. • Train and mentor Benefits Specialists. • Delegate tasks when appropriate. Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Preferred): Associate's Degree or equivalent job-related work experience Field of Study/Area of Experience: Human Resources Management or Business Administration - 3-5 years of experience administering health and welfare benefit programs Skills, Knowledge and Abilities - Working knowledge of ERISA, DOL, IRS, COBRA, HIPAA, PPACA - Solid knowledge of fundamental issues surrounding health and welfare and savings (401(k programs - Exceptional attention to detail and time management - Ability to work effectively in a fast-paced, self-directed, results oriented, team-based environment - Demonstrates empathy for personal circumstances of associates, while remaining objective - Interpersonal savvy and ability to develop peer relationships - Ability to plan by incorporating good problem-solving skills and prioritizing to obtain results - Excellent communication skills both verbal and written; ability to explain programs/policies in a way that is understood by others - Strong analytical, financial skills, and problem-solving skills - Proficient in Microsoft Office Suite - excel spreadsheets, word processing, presentation development - Oracle, PeopleSoft, ADP or other HR system experience required - Advanced excel skills - Strong time management skills - Project and team management skills and experience preferred Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding ASM Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law . click apply for full job details
Senior Specialist Benefits - Temp to Hire Position Summary The Sr. Benefits Specialist is accountable for performing the administrative functions for the Company's benefits programs, including health and welfare plans, retirement plans, and disability programs in compliance with ERISA, HIPAA, COBRA, and applicable Federal and/or State employment laws in the U.S. The role will also support the benefit programs in Canada. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: The senior benefits specialist collaborates with and provides internal subject matter expertise and support to Human Resources (HR) and is one of the primary contacts for external vendors regarding benefit data. Main contact for the Benefits Specialist team questions and support. Understands the HRIS system processes and functionality to support the benefits team. Maintains a higher level of understanding of the Company's benefit plans and regulatory benefit requirements. Familiar with vendor contracts, SPDs, and compliance reporting. Manages the internal ticketing system distribution and provides support and resolution for complex employee issues. Assistance to employees and/or dependents in resolving escalated benefit issues or corrections to benefit plans or enrollment. Audit and analyze employee benefit changes or updates in the HRIS/payroll system and with third-party vendors. Audit arrears in the HRIS system and work with the payroll or systems team to update them. Assist with the coordination of annual Open Enrollment, including benefits system setup, communications, data audits, and data feeds to vendors. Participates in testing the HRIS system during implementations and preparation for open enrollment. Understand carrier and third-party vendor file interfaces and participate in identifying issues and collaborating with the HRIS team on solutions. Review and approve benefit elections and life events in the benefits system as needed. Supports business with training and education of benefit programs. Train and mentor Benefits Specialists. Delegate tasks when appropriate. Qualifications: Working knowledge of ERISA, DOL, IRS, COBRA, HIPAA, PPACA Solid knowledge of fundamental issues surrounding health and welfare and savings (401(k programs Exceptional attention to detail and time management Ability to work effectively in a fast-paced, self-directed, results oriented, team-based environment Demonstrates empathy for personal circumstances of associates, while remaining objective Interpersonal savvy and ability to develop peer relationships Ability to plan by incorporating good problem-solving skills and prioritizing to obtain results Excellent communication skills both verbal and written; ability to explain programs/policies in a way that is understood by others Strong analytical, financial skills, and problem-solving skills Proficient in Microsoft Office Suite - excel spreadsheets, word processing, presentation development Oracle, PeopleSoft, ADP or other HR system experience required Advanced excel skills Strong time management skills Project and team management skills and experience preferred Job Will Remain Open Until Filled The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Sr. Benefits Specialist is accountable for performing the administrative functions for the Company's benefits programs, including health and welfare plans, retirement plans, and disability programs in compliance with ERISA, HIPAA, COBRA, and applicable Federal and/or State employment laws in the U.S. The role will also support the benefit programs in Canada. Job Duty Benefit Plan Administration • The senior benefits specialist collaborates with and provides internal subject matter expertise and support to Human Resources (HR) and is one of the primary contacts for external vendors regarding benefit data. • Main contact for the Benefits Specialist team questions and support. • Understands the HRIS system processes and functionality to support the benefits team. • Maintains a higher level of understanding of the Company's benefit plans and regulatory benefit requirements. • Familiar with vendor contracts, SPDs, and compliance reporting. • Manages the internal ticketing system distribution and provides support and resolution for complex employee issues. • Assistance to employees and/or dependents in resolving escalated benefit issues or corrections to benefit plans or enrollment. • Audit and analyze employee benefit changes or updates in the HRIS/payroll system and with third-party vendors. • Audit arrears in the HRIS system and work with the payroll or systems team to update them. • Assist with the coordination of annual Open Enrollment, including benefits system setup, communications, data audits, and data feeds to vendors. • Participates in testing the HRIS system during implementations and preparation for open enrollment. • Understand carrier and third-party vendor file interfaces and participate in identifying issues and collaborating with the HRIS team on solutions. • Review and approve benefit elections and life events in the benefits system as needed. • Supports business with training and education of benefit programs. • Train and mentor Benefits Specialists. • Delegate tasks when appropriate. Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements - Travel and Driving are not essential duties or functions of this job Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Preferred): Associate's Degree or equivalent job-related work experience Field of Study/Area of Experience: Human Resources Management or Business Administration - 3-5 years of experience administering health and welfare benefit programs Skills, Knowledge and Abilities - Working knowledge of ERISA, DOL, IRS, COBRA, HIPAA, PPACA - Solid knowledge of fundamental issues surrounding health and welfare and savings (401(k programs - Exceptional attention to detail and time management - Ability to work effectively in a fast-paced, self-directed, results oriented, team-based environment - Demonstrates empathy for personal circumstances of associates, while remaining objective - Interpersonal savvy and ability to develop peer relationships - Ability to plan by incorporating good problem-solving skills and prioritizing to obtain results - Excellent communication skills both verbal and written; ability to explain programs/policies in a way that is understood by others - Strong analytical, financial skills, and problem-solving skills - Proficient in Microsoft Office Suite - excel spreadsheets, word processing, presentation development - Oracle, PeopleSoft, ADP or other HR system experience required - Advanced excel skills - Strong time management skills - Project and team management skills and experience preferred Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding ASM Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law . click apply for full job details
Garden of the Gods Resort and Club
Colorado Springs, Colorado
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events . Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires ( Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Dail y - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events . Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires ( Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Dail y - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro
Garden of the Gods Club
Colorado Springs, Colorado
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events. Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires (Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Daily - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events. Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires (Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Daily - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X