J.F. Shea
Charlotte, North Carolina
$500 New Hire SIGN ON BONUS after 120 Days of Employment Trilogy Lake Norman: Twin Mills Club Built with the outdoors in mind, the Club includes indoor and outdoor pools, The Outfitter, a space complete with kayaks, bikes, and other outdoor gear, Pickleball and tennis courts, access to a fleet of boats at nearby Lake Norman, and more. The feature restaurant, The Foundry, and the Event Center are open to the public and available for dining reservations and private event bookings. Where: Located in the attractive Huntersville area near Charlotte, North Carolina Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
$500 New Hire SIGN ON BONUS after 120 Days of Employment Trilogy Lake Norman: Twin Mills Club Built with the outdoors in mind, the Club includes indoor and outdoor pools, The Outfitter, a space complete with kayaks, bikes, and other outdoor gear, Pickleball and tennis courts, access to a fleet of boats at nearby Lake Norman, and more. The feature restaurant, The Foundry, and the Event Center are open to the public and available for dining reservations and private event bookings. Where: Located in the attractive Huntersville area near Charlotte, North Carolina Pay: $17 per hour Benefits: New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year. Full-Time team members are eligible for 7 paid holidays annually. Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service. POSITION OVERVIEW: The Pool Greeter/Monitor provides a safe, clean, and enjoyable environment for members and guests visiting the pool by providing friendly customer service and enforcing outdoor pool policies. This position reports to the Pool Supervisor or Director of Food & Beverage. KEY RESPONSIBILITIES: Ensure the "Trilogy Experience" for members and guests by modeling and maintaining the standards set in the Trilogy 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies. Set up and tear down daily greeting and monitoring area. Help ensure the pool area is only accessed by members, guests, or renters and is safe and secure at all times. Greet members and guests in a friendly and enthusiastic manner and provide towel services. Monitor and enforce outdoor pool policies; prohibit violations in a positive manner. Report any unsafe or inappropriate situations to a supervisor. Make suggestions regarding food and beverage service and help café server with orders. Respond to member and guest questions, requests, and concerns. Become knowledgeable about facility services and programs to encourage members and guests to dine in the restaurants and participate in spa, salon, and fitness services. Other duties and responsibilities may be assigned. PERSONAL ATTRIBUTES: Must be highly customer oriented and responsive with high need for closure. Able to work under pressure and balance multiple priorities and assignments. Strong team-building skills including the ability to lead, cooperate, and motivate. Must be role model and able to live our BlueStar core values: Honesty and Integrity Respect for the Individual Teamwork Competitive Spirit MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS: High School diploma or equivalent preferred. One to three months of related experience preferred. Must possess current Food Handlers Card, as required by Club. Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club. Ability to read and comprehend simple instructions, short correspondence, and memorandums. Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities. Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public. Must be self-motivated, follow direction, and able to work independently with little supervision. Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment. Must have good time management, organizational, and follow-up skills. Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected. Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected. This position requires a flexible schedule to include evenings and weekends. WORK ENVIRONMENT: This position operates in an outdoor environment with exposure to weather conditions and occasionally native wildlife; the position sometimes works near water. There may be occasional exposure to fumes or airborne particles. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person. This position is very active and requires standing and walking for most of a work shift, bending, using hands to fingers, touching and holding, and reaching with hands and arms. The position requires the ability to lift and/or push or pull items weighing up to 50 pounds. BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER
Rosewood Hotels & Resorts
Menlo Park, California
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION The Host/ess (Greeter) is responsible for the overall guest dining experience within the outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the outlet in developing relationships with the guests. A flexible schedule is required for this role, with morning and early afternoon availability a priority. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code. Greet all guests, be knowledgeable about the area and provide information when asked. Receive incoming calls, accurately book reservations for guests. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of all menu items, prices, and preparation method/time Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Members. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Communicate any meal requirements and special requests to the servers and kitchen. Check storage areas for proper supplies, organization and cleanliness. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. JOB REQUIREMENTS & QUALIFICATIONS Experience Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury environment. Education High school diploma. Licenses & Certifications California Responsible Beverage Service (RBS), preferred. General Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Certification of previous training in liquor, wine and food service; any previous culinary training; certification in alcoholic awareness program; certification in C.P.R.; computer training; knowledge of local activities and attractions appropriate for our clientele. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas. Reach up and down. Remain stationary at times throughout work periods. Satisfactorily communicate with guests and co-workers to their understanding. Remain in upright position for 8 hours throughout work shift. Ability to walk extended periods of time Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $21.78 and $24.93/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests. Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.
Job Description Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION The Host/ess (Greeter) is responsible for the overall guest dining experience within the outlet to include but not limited to providing the guests, either on the phone or in person, with information and support in a professional and gracious manner, receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to the guests along the way, and acting as an advocate for the outlet in developing relationships with the guests. A flexible schedule is required for this role, with morning and early afternoon availability a priority. Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code. Greet all guests, be knowledgeable about the area and provide information when asked. Receive incoming calls, accurately book reservations for guests. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant. Maintain complete knowledge of all menu items, prices, and preparation method/time Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of VIPs as determined by Hotel & Members. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain complete knowledge of P.O.S. and manual systems. Communicate any meal requirements and special requests to the servers and kitchen. Check storage areas for proper supplies, organization and cleanliness. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints following the six-step procedure and ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Adhere to payment, cash handling and credit policies/procedures. Collect and report tips at the end of the assigned shift. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. JOB REQUIREMENTS & QUALIFICATIONS Experience Minimum six months' experience in a similar position, preferably with a luxury or ultra-luxury environment. Education High school diploma. Licenses & Certifications California Responsible Beverage Service (RBS), preferred. General Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Technical Skills Certification of previous training in liquor, wine and food service; any previous culinary training; certification in alcoholic awareness program; certification in C.P.R.; computer training; knowledge of local activities and attractions appropriate for our clientele. Language Required to speak, read and write English, with fluency in other languages preferred. Physical Requirements: Must be able to exert physical effort in transporting 20 pounds, endure various physical movements throughout the work areas. Reach up and down. Remain stationary at times throughout work periods. Satisfactorily communicate with guests and co-workers to their understanding. Remain in upright position for 8 hours throughout work shift. Ability to walk extended periods of time Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. SPECIAL POSITION REQUIREMENTS Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment, and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Sand Hill will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact if they have questions about this requirement or wish to request an accommodation under the law. Pay The pay scale for this position is between $21.78 and $24.93/hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual rates will be based on a number of factors, such as experience, type of hotel luxury experience and/or Fine Dining Restaurant Experience. About Us Press space or enter keys to toggle section visibility Rosewood Sand Hill, a luxury hotel in Menlo Park, California, opened in 2009. Nestled on 16 acres of pristine property in Silicon Valley, the five-star rated hotel offers a retreat for Bay Area executives and entrepreneurs, as well as local residents and visitors. The historic California ranch-style architecture melds with fragrant gardens and stunning views of the Santa Cruz Mountains to create a unique atmosphere that appeals to all types of guests. Rosewood Sand Hill provides 121 guest rooms that are perfect for relaxing or rejuvenating with resort-like amenities and high-quality service. Guests can indulge at Sense, A Rosewood Spa, or delight in the freshest local ingredients at Madera Restaurant. There are many different experiences available at this beautiful property; whether you're looking for a peaceful getaway or a lively place to dine and drink, Rosewood Sand Hill has something for everyone.