ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for processing guest orders, bagging orders, wrapping sandwiches and preparing beverages. Accurately handles cash, credit and comp transactions. Assists with dressing sandwiches. Maintains clean work area, levels of supplies and other duties at the direction of management. Responsible for maintaining all established service standards. Responsible for maintaining cleanliness of all front and back of house areas in the outlet. Adheres to department and hotel policies and cashiering procedures. Relays any guest compliments and complaints to the Manager. Maintains knowledge of all menu items and other pertinent information regarding the outlet(s). Ensures that work area is clean and sanitary in accordance with the city and state health department codes. Knows sanitation guidelines. EDUCATION/SKILLS/EXPERIENCE: High School Diploma or equivalent preferred. Friendly, pleasant and courteous. Prior experience as cashier preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for processing guest orders, bagging orders, wrapping sandwiches and preparing beverages. Accurately handles cash, credit and comp transactions. Assists with dressing sandwiches. Maintains clean work area, levels of supplies and other duties at the direction of management. Responsible for maintaining all established service standards. Responsible for maintaining cleanliness of all front and back of house areas in the outlet. Adheres to department and hotel policies and cashiering procedures. Relays any guest compliments and complaints to the Manager. Maintains knowledge of all menu items and other pertinent information regarding the outlet(s). Ensures that work area is clean and sanitary in accordance with the city and state health department codes. Knows sanitation guidelines. EDUCATION/SKILLS/EXPERIENCE: High School Diploma or equivalent preferred. Friendly, pleasant and courteous. Prior experience as cashier preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Refill water glasses and coffee cups as required. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area. Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies and other duties as assigned. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. QUALIFICATIONS: Must possess a pleasant personality. Must be physically strong and able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Perform all other duties as assigned by the supervisor or department head. Must have a sense of urgency and react to changing business demands. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
Apr 19, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Refill water glasses and coffee cups as required. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area. Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies and other duties as assigned. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. QUALIFICATIONS: Must possess a pleasant personality. Must be physically strong and able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Perform all other duties as assigned by the supervisor or department head. Must have a sense of urgency and react to changing business demands. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues.
are looking for a Server / Dishwasher to join our team! it would be a great job for you. Students, retired folks or if you love seniors it would be a great job for you. Hours for Full-time associate 11 am to 7 pm or 3 pm to 7 pm if you want part-time. Weekends are a must. Dishwasher Duties and Responsibilities: Dispose of all food, waste, and trash in accordance with established Health Department regulations Clean kitchen equipment, tables, disposals, dishwasher, sinks and counters. Mops kitchen floor and takes out trash. Server our residents meals in the dining room. Brighten their day during meal times. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Full Time employees can enroll in Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. 401(k) offering with Auto-enrollment feature; Life insurance & Long Term disability benefits company sponsored. Vacation and Health & Wellness paid time off. Up to 10 Holidays Dishwasher Requirements: Must be able to follow written and oral instructions. Must be able to interact verbally and effectively with residents and staff. Be able to lift up to 50lbs.
Apr 18, 2024
Full time
are looking for a Server / Dishwasher to join our team! it would be a great job for you. Students, retired folks or if you love seniors it would be a great job for you. Hours for Full-time associate 11 am to 7 pm or 3 pm to 7 pm if you want part-time. Weekends are a must. Dishwasher Duties and Responsibilities: Dispose of all food, waste, and trash in accordance with established Health Department regulations Clean kitchen equipment, tables, disposals, dishwasher, sinks and counters. Mops kitchen floor and takes out trash. Server our residents meals in the dining room. Brighten their day during meal times. We believe in offering our employees meaningful benefits. Below is a sampling of the benefits we offer our associates. To find out more, please apply today! Full Time employees can enroll in Medical, Dental & Vision Insurance provided by Blue Cross Blue Shield. 401(k) offering with Auto-enrollment feature; Life insurance & Long Term disability benefits company sponsored. Vacation and Health & Wellness paid time off. Up to 10 Holidays Dishwasher Requirements: Must be able to follow written and oral instructions. Must be able to interact verbally and effectively with residents and staff. Be able to lift up to 50lbs.
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
JOB SUMMARY:The primary responsibility of the Server Assistant is to provide prompt, courteous service to restaurant patrons and ensure guests are satisfied with their dining experience by assisting Food Servers and Bartenders as necessary. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Supplies the dining room and individual tables with clean china, silver, glassware, utensils, condiments and paper supplies as needed. Make sure all tables are set completely both before and after shift. Removes dirty dishes, soiled linen, glassware and silver from table and counter tops. May also assist server in carrying items used in the dining room. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Resets tables and performs other related duties as requests by the management or waiter/waitress. Make sure all areas are clean and free of debris. Polish all glassware and service items as necessary. Assist food servers in service of complimentary bottled water and bread service. Monitor tables closely and is attentive to guests' needs. Clearing and scraping all dishes in the side stations after clearing a table. Service of non-alcoholic beverages and fills as needed Change tablecloth and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee, Hot tea and other non-alcoholic beverages. Refresh flatware after each course or upon guest request. Assists in serving food in a timely manner. Ensure food order is correct before serving to the guests. Carry one plate per hand without tray service. Completes station side work, stocks all service stations. Maintain a professional demeanor throughout service, assisting servers and captains as necessary. Maintains the appropriate appearance of work station in accordance with county health and department service standards. Ensures that side-work, supplies and stock is prepared for the shift and closing side-work is prepared for next shift. Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Moves tables throughout the dining room in order to be able to set up and accommodate need of the reservations. Prepare sections and side stations, i.e., make sure tables are cleaned and set properly. Provides prompt, courteous food and beverage service to casino guests within property restaurants. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her service as necessary. Acknowledge customers immediately with a smile. Serve meals/beverages to guests and periodically returns to assigned tables for additional service. Monitors tables closely and is attentive to guests' needs. Remains attentive to the needs and requests of the customers during their stay. Prepare silverware neatly and quickly at table. Clean area when finished preparing. May be required to run food on a rotational basis and may serve primarily as food runner for shift at times Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Basic knowledge of upscale food and beverage products and service standards. Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs or more repeatedly. QUALIFICATIONS: 1 - 2 years prior bussing or food runner experience preferred Work requires attention to detail and ability to adhere to standards in a gourmet dining atmosphere Must be 21years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:The Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events. This leader assists in leading the team to deliver remarkable guest and team member experiences. It is critical the person in this role possesses a diverse knowledge of hotel division operations and is willing to dive into the day-to-day operation, while balancing and managing the long-term goals of the hotel. This role supports and leads the hotel operation and ensures the resort maintains a high level delivering outstanding guest services and builds a dynamic team. Presence should be as regular in the lobby, on guest room floors, throughout the casino area and at the front desk as it is in the office. The Hotel Operations Manager will have a natural passion towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment. The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. ESSENTIAL JOB FUNCTIONS: Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of Caesars Entertainment, Inc. experiences, and a seamless departure, ensuring a positive guest experience throughout and adjusting as necessary. Collaborate cross-functionally with revenue, marketing, and hotel operations teams to implement best practices, programs and procedures to drive revenue, efficiency and productivity. Provide on-going frontline sales support to front desk agents on driving upsell revenue on a day to day basis. Show relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. Manage the prescribed departmental sequence of service and practice proper safety protocols while cleaning guest rooms, stocking linen, and completing assigned checklists. Manage a dynamic team that will consistently deliver outstanding service and first-in-class levels of cleanliness across all public areas and guest rooms. Establishes and maintains the standard for the guest's room experience during their visit to the hotel Demonstrate a professional sense of urgency while in the guest rooms and public space to provide a thoughtful guest experience by keeping spaces clean and well organized. Observe conditions of all the physical facilities and equipment in the hotel operation, noticing the smallest detail which may go unseen by the untrained eye. Work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure the appearance of all furniture, fixtures, and equipment throughout the hotel. Utilize analytics to monitor the inventory yield, and optimize revenue on hotel room inventory across the property through various channels, partners, platforms, devices and agents. Continuously research guest, marketplace and industry trends to understand spending by different verticals, programs and campaigns, and implement initiatives to maximize revenue potential. Monitor Daily Count and room inventory control agents to ensure appropriate a number of clean rooms are available for check-ins, remaining inventory, and appropriate planning based on arrivals/departures. Actively participate with monitoring financials, revenue reporting, operations of assigned department(s) and marketing strategies to produce both short-term and long-term profitability. Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Inform senior hotel management of situations which require attention. Complete all payroll related functions within Oracle and recruiting systems, checking employee swipes, and issuing payment for upsell commissions. Perform all other job-related duties as requested. QUALIFICATIONS: Required: Bachelor degree in Hotel Management, Business Administration, or related field or equivalent education and experience. At least 5 years of experience within upscale, lifestyle, or luxury property. At least 2 years of direct management experience, recruiting, developing and retaining talent. Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills. Proven track record of leading initiatives, achieving goals, and succeeding in a team environment. Able to lead and mentor a team. Have interpersonal skills to partner effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. High school diploma or equivalent. Able to effectively communicate in English, in both written and oral forms. Preferred: Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. Critical Competencies: Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders. Approaches fact finding and discovery missions in a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation. Passionate in driving results of their effort and others; can influence others to take direction to execute on strategy through tactical methods; and is comfortable in prioritizing their work and that of others. Comfortable in being a 'general' in identifying strategic needs, yet can be a 'soldier' to ensure the implementation of a strategic plan is implemented. Values the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knows how to use discretion when appropriate; understands the difference between transparency and confidentiality. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours, including evenings and weekends. Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member, candidate, and guest problems, in a timely manner. Must be able to tolerate areas containing second hand smoke. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. DIRECTLY SUPERVISES: Guest service agents Hotel Coordinators Bell Associates Mini Bar Attendants In room dining servers Butler services Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Identified shifts will vary based on business needsStarting pay for this role is $12.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Provides fast, friendly and excellent service to every customer, every time while cleaning and setting up restaurant tables. Maintains proper levels of required supplies and high level of cleanliness in assigned areas at all times. ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Adhere to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Refill water glasses and coffee cups as required. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Must have a sense of urgency and react to changing business demands. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Apr 14, 2024
Full time
Identified shifts will vary based on business needsStarting pay for this role is $12.35 plus tips per hour and may vary based on experienceJOB SUMMARY:Provides fast, friendly and excellent service to every customer, every time while cleaning and setting up restaurant tables. Maintains proper levels of required supplies and high level of cleanliness in assigned areas at all times. ESSENTIAL JOB FUNCTIONS: Remove dirty dishes, soiled linen, glassware and silver from table and countertops, then carries items back to the dishwashing area in an approved manner. Maintain an adequate level of required supplies at all times. Maintain a high standard of cleanliness in assigned areas at all times. Replenish ice in coke machine and bar area, replacing condiments in proper area Reset tables in a prompt and efficient manner, keeping floor area under table clean. Work with the servers, as a team, to provide excellent and ongoing service to our guests. Adhere to regulatory, departmental and company policies. ADDITIONAL JOB DUTIES: Other duties as assigned. Refill water glasses and coffee cups as required. Act as a role model to other employees and always present oneself as a credit to Harrah's, and encourages others to do the same. EDUCATION AND/OR EXPERIENCE: High school diploma or GED preferred QUALIFICATIONS:The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position. Must be able to balance a service tray on shoulder. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to demonstrate basic communications skills in English during interactions with guest, co-workers and management staff. Must have a sense of urgency and react to changing business demands. PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of assigned restaurant throughout entire shift. Must be able to lift trays and bus tubs with heavy items at shoulder level. Must be able to clean tables in a timely fashion. Must be able to lift up to 50 pounds and be able to reach across tables. Must be able to push or pull 300 lbs. on a cart or dolly. Must be able to stoop and bend as necessary. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to respond to visual and aural cues. DISCLAIMER: Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.
Qualifications: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Apr 14, 2024
Full time
Qualifications: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Essential Job Functions: Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Job Summary : Provides excellent service to all guests who approach the bar. Keeps the bar area cleaned and stocked at all times. Assists the Bartender with various duties. Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications : Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Apr 14, 2024
Full time
Job Summary : Provides excellent service to all guests who approach the bar. Keeps the bar area cleaned and stocked at all times. Assists the Bartender with various duties. Cleans bar area, including bar tops, sinks, glasses, refrigerators and other bar appliances. Acknowledges, greets and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Qualifications : Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Physical, Mental & Environmental Demands: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate: cash register, two and six wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis role provides excellent service to all guests who approach the bar. Keeps the bar area cleaned and always stocked. Assists the Bartender with various duties.Our ideal candidate: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.About the role: Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.A few more things: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift items up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate cash register, two- and six-wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. Depending on experience, pay starts at $16.00 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Apr 14, 2024
Full time
JOIN A TEAM THAT GOES ALL-IN ON YOUAre you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with youThis role provides excellent service to all guests who approach the bar. Keeps the bar area cleaned and always stocked. Assists the Bartender with various duties.Our ideal candidate: Six months previous experience as a Bartender or Bar Helper preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service is preferred. Previous money-handling and cash register experience is preferred. Must possess excellent customer service and communication skills. Must be 21 years of age. Must be able to work any day of the week and any shift. Must be able to communicate with guests to meet their immediate needs. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance.About the role: Cleans bar area, including bar tops, sinks, glasses, refrigerators, and other bar appliances. Acknowledges, greets, and converses in English with customers who approach the bar. Prepares and pours all types of drinks for customers and cocktail servers upon request. Processes all cash transactions by accepting money and making necessary change accurately, while presenting customer with bar receipt. Manually pushes cart loaded with beer from the keg room to the various bars at least twice during shift. Converts cash to coin for any customers playing the slot machines in the bar area. Calls a designated slot employee when needed by a guest or bartender. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.A few more things: Must be able to work inside assigned bar area in the casino/hotel. Must be able to lift items up to 75 pounds and manually push up to 650 pounds. Must be able to bend, pull and carry bar stock to refrigerators and cabinets. Must be able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Must be able to use hand motion when cleaning and wiping bar counters. Must be able to complete required paperwork for cash transactions. Must be able to operate cash register, two- and six-wheel carts, juice, soda and liquor guns, cutting boards, coffee and frozen drink machines, ice machines, shot glasses, mixers, pourers, blenders, beer keg/soda/wine/juice hook-ups and knives. Must be able to listen and respond to visual and aural cues. Must be able to read, write, speak, and understand English. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. Depending on experience, pay starts at $16.00 per hour plus tips. The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
JOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers and servers. Handles all cash transactions accurately.GENERAL REQUIREMENTS: Must be 21 years of age. Two (2) years previous experience as a bartender is required. High school degree or equivalent is preferred. Must have dexterity and capability to learn entertainment pouring. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent customer service and communication skills. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day, any shift. Must be able to get along well with co-workers and work as a team. Must be willing to participate in ongoing training in the beverage field. Must have knowledge of current property events, promotions and attractions. Must be able to read, write, speak and understand English.ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Prepares and pours all types of drinks for customers and servers upon request. Provides entertainment for guests through entertainment pouring. Provides property information on current events, promotions and attractions to customers. Processes all cash transactions by accepting money and making necessary change accurately and presents customer with bar receipt. Meets the attendance guidelines of the job and adheres to departmental and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to stand for long periods of time. Must be able to lift up to 75 pounds. Must be able to stoop, bend and reach. Able to use hand motion when preparing and pouring all types of drinks for customers and servers. Able to use hand motion when cleaning and wiping bar counter. Able to bend, pull and carry bar stock to refrigerators and cabinets. Responds to visual and aural cues. Able to complete required paperwork for cash transactions. Able to operate a variety of equipment. Must be able to simultaneously handle the demands of many customers. Must present a pleasant and professional appearance that customers will find appealing and easy to approach in order to initiate and engage in conversation.WORK ENVIRONMENT: Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift. Must be able to converse over the telephone in an environment with loud background noise. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Apr 14, 2024
Full time
JOB SUMMARY:Responsible for providing friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers and servers. Handles all cash transactions accurately.GENERAL REQUIREMENTS: Must be 21 years of age. Two (2) years previous experience as a bartender is required. High school degree or equivalent is preferred. Must have dexterity and capability to learn entertainment pouring. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent customer service and communication skills. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be able to work any day, any shift. Must be able to get along well with co-workers and work as a team. Must be willing to participate in ongoing training in the beverage field. Must have knowledge of current property events, promotions and attractions. Must be able to read, write, speak and understand English.ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Prepares and pours all types of drinks for customers and servers upon request. Provides entertainment for guests through entertainment pouring. Provides property information on current events, promotions and attractions to customers. Processes all cash transactions by accepting money and making necessary change accurately and presents customer with bar receipt. Meets the attendance guidelines of the job and adheres to departmental and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to stand for long periods of time. Must be able to lift up to 75 pounds. Must be able to stoop, bend and reach. Able to use hand motion when preparing and pouring all types of drinks for customers and servers. Able to use hand motion when cleaning and wiping bar counter. Able to bend, pull and carry bar stock to refrigerators and cabinets. Responds to visual and aural cues. Able to complete required paperwork for cash transactions. Able to operate a variety of equipment. Must be able to simultaneously handle the demands of many customers. Must present a pleasant and professional appearance that customers will find appealing and easy to approach in order to initiate and engage in conversation.WORK ENVIRONMENT: Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift. Must be able to converse over the telephone in an environment with loud background noise. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 14, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Responsible for processing, preparing and delivering guest orders. Operates a cash register, ringing the proper amount into the register and giving guest the correct change. KEY JOB FUNCTIONS: Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food/beverage products in work area by stocking counters and displays in a neat, accurate and timely fashion. Prepares and pours drink/food orders with proper portions and ingredients according to recipe and presents drinks to guests or servers as required. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Removes and properly disposes of all refuse and debris accumulated in service stations in accordance with department procedures. Assists team members in their duties (e.g., refill ice buckets, re-stock coolers, attend to guest needs) as required. Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction. Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines. Preps popcorn, hot dogs, nachos etc. Maintains all equipment in proper fashion. Complete all assigned closing duties at end of shift. Removes and properly disposes of all debris accumulated at the bar or concession stand in accordance with department procedures Adheres to regulatory, safety, departmental and company policies. Resolves service problems according to guidelines. Supports safety and accident prevention programs (non slip footwear, proper lifting). Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe). Presents oneself as a credit to Company and encourages others to do the same. Provides fast, friendly, professional and responsive customer service to guests. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Ability to respond calmly and maintain composure in high volume, stressful situations. Must be able to perform multiple tasks simultaneously. Must be a team player. Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards. Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. EDUCATION and/or EXPERIENCE: High school diploma, GED or comparable experience preferred. WORK ENVIRONMENT : Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required.
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Lunch Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
Apr 11, 2024
Full time
Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with "the rise of contemporary Asian-American cuisine" by the New York Times and named the "most important restaurant in America" by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks. Momofuku Las Vegas Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chef's counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan. The Lunch Server Assistant is skilled, organized and energetic about assisting the FOH team in executing a smooth service. This position is essential in providing an above and beyond experience to all guests. Why Momofuku? At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development. Responsibilities The server assistant's first priority is to the guest and the guest's experience. To that end, a server assistant's responsibilities include (but are not limited to): Running accurate and complete dishes to the correct table and/or guest Ability to answer questions about major ingredients in all dishes Alerting station server (or manager) to any guest/table needs Assisting in plate and mise changes or alert servers to needed table maintenance Assisting in clearing unnecessary items (plates/glassware/etc.) from tables Assisting team with stocking and polishing of glassware, dishes and silverware Active maintenance of guest tables Anticipating needs of guests and service team Clear and continuous communication with servers and management to ensure guests' needs are being met Ability to take direction from various sources Skills & Requirements At least 1 year of related experience Experience in high volume and fast paced restaurants Able to work in a standing/walking position and lift 50lbs Self-motivation & exceptional work ethic Energetic and collaborative attitude An enthusiasm to learn and grow with us Ability to demonstrate quick thinking and adaptability in a constantly changing environment Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
Apr 05, 2024
Full time
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the
Apr 05, 2024
Full time
SERVERS - Earn up to $1,000-$1,500 per week! NOW HIRING: Full time and part time BENEFITS + PERKS: Flexible scheduling Health insurance plans available for as low as $100 per mth after 90 days of employment! Dental and vision plans Paid time off Paid pregnancy and parental leave Discounted shift meal and generous dining discount Free access to company massage therapist Discounted gym membership Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members Training and career growth opportunities Free Employee Assistance Program WHAT OUR SERVERS DO: Take orders from guests for food and/or beverages Check with customers to ensure that they are enjoying their meals and take action to correct any problems Check identification of our guests to ensure that they meet minimum-age requirements for consumption of alcoholic beverages Write food orders on order slips (or memorize orders) and enter orders into computers for transmittal to kitchen staff Prepare checks that itemize and total meal costs and sales taxes Collect payments from customers Remove dishes and glasses from tables or counters and take them to kitchen for cleaning Serve food and/or beverages to guests and prepare or serve specialty dishes at tables, as required Clean tables or counters throughout guest visit and when they have finished their meal Prepare tables for meals, including setting up items, such as linens, silverware, and glassware Explain how various menu items are prepared, describing ingredients and cooking methods Describe and recommend menu selections and wine pairings to customers Bring wine selections to tables with appropriate glasses and pour the wine for customers Assist host by answering phones to take reservations or To Go orders, as well as greet, seat, and thank guests Inform guests of daily specials Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties Stock service areas with supplies, such as coffee, food, tableware, and linens Fill salt, pepper, sugar, cream, condiments, and napkin containers Provide guests with information about local areas, including giving directions WHAT YOU NEED TO BE A SERVER: One year of experience working in full or quick service dining required Must be 18 years old due to service of alcohol Excellent communication and interpersonal skills Ability to stand for extended periods of time and lift up to 50 pounds, as needed Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms Our Servers are experienced, confident, and capable of providing exceptional hospitality in a busy restaurant environment. They have extensive depth of knowledge about our scratch-made food and drink, can tour guide guests through our menus with ease, and are integral to creating a welcoming, clean, and relaxed experience for our guests. Our Servers become experts in our service, our operations, our brand, and our company and often are recruited to Bartenders or leadership positions. Farmers Restaurant Group was voted as one of the