Waldorf Astoria Orlando is looking for a Pool Server to join the Food & Beverage Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Part-Time Shift: Various - must have availability to work weekdays, weekends, and holidays. Pay: $8.98 per hour Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Mar 27, 2024
Full time
Waldorf Astoria Orlando is looking for a Pool Server to join the Food & Beverage Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Part-Time Shift: Various - must have availability to work weekdays, weekends, and holidays. Pay: $8.98 per hour Want to learn more? Hotel Website, Facebook, Instagram What will I be doing? As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs
Location Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Qualifications Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 24, 2024
Full time
Location Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description To serve the guests and ensure their complete satisfaction with our pool and bar area. Responsibilities Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Qualifications Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 24, 2024
Full time
Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. To serve the guests and ensure their complete satisfaction with our pool and bar area. Have full knowledge of all menus and beverage menus. Proper setup and breakdown of area and service station. Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone. Keep working area neat and clean. Multi-task several guests and duties at once, maintaining the highest levels of service. Take food and beverage orders from guests. Enter in orders to the computer ensuring accuracy and timeliness. Manage walk-up and seated guests appropriately. Clean floors and bar area each night. Follow service standards and best practices at all times. Demonstrate excellent teamwork with other associates. Complete side-work and other duties assigned by Management. Able to stand for extended periods. Able to work in tight quarters with other people. Able to lift and carry 30 pounds routinely, and up to 50 pounds occasionally. Able to walk, sit, stand, squat, reach, and lean in the course of daily business. STAR certification required. Able to work flexible shifts, including nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Job Specific Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance Sets up assigned station with all required supplies, "Mis en Place" Greets guests in a polite professional manner according to Loews standards Suggestively sells menu items to guests so as to enhance the dining experience Records all aspects of guests order accurately and enters guest orders into POS terminal Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal Monitors preparation of individual courses to ensure proper flow Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered Serves all food and beverage items professionally, according to Loews Standards Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction Prepares and presents accurate, complete guest check Collects monies due and or applies charges to guest account using POS terminal Completes end of shift revenue report and cash deposit Performs all side work duties as assigned by manager/supervisor Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications High School diploma or equivalent One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment Thorough knowledge of food terminology, food service techniques and sanitation standards Exceptional guest service skills Basic computer skills Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift Ability to work flexible schedule to include weekends and holidays
Mar 18, 2024
Full time
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Job Specific Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance Sets up assigned station with all required supplies, "Mis en Place" Greets guests in a polite professional manner according to Loews standards Suggestively sells menu items to guests so as to enhance the dining experience Records all aspects of guests order accurately and enters guest orders into POS terminal Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal Monitors preparation of individual courses to ensure proper flow Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered Serves all food and beverage items professionally, according to Loews Standards Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction Prepares and presents accurate, complete guest check Collects monies due and or applies charges to guest account using POS terminal Completes end of shift revenue report and cash deposit Performs all side work duties as assigned by manager/supervisor Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications High School diploma or equivalent One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment Thorough knowledge of food terminology, food service techniques and sanitation standards Exceptional guest service skills Basic computer skills Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift Ability to work flexible schedule to include weekends and holidays
Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. To wait on tables promptly, courteously and to serve the guest in any way possible. Knowledge of WOW service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and breakdown/side-work Perform any other duties as assigned by the Crocs manager. Proper sanitation of tables and silverware. Service to guests. Be pleasant, smile and greet all guests, using surnames when obtained Proper uniform and grooming standards Phone procedures and policies Cabanas : Pool service Detailed Micros report Proper bank, pens, guest checks, lighter, wine key. Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Required Skills: Minimum 1 -2 years casual serving experience Must have wine, beer and spirits knowledge Physical Requirements: Able to lift up to 50 pounds Able to be on your feet for up to eight hours Working Environment: Must be flexible with schedules including weekends and holidays Able to communicate effectively with guests and other associates Must be able to work in an outdoor environment Tools and Equipment: Serving Trays & Tray Jacks Flatware Micros Terminals Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 12, 2024
Full time
Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. To wait on tables promptly, courteously and to serve the guest in any way possible. Knowledge of WOW service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and breakdown/side-work Perform any other duties as assigned by the Crocs manager. Proper sanitation of tables and silverware. Service to guests. Be pleasant, smile and greet all guests, using surnames when obtained Proper uniform and grooming standards Phone procedures and policies Cabanas : Pool service Detailed Micros report Proper bank, pens, guest checks, lighter, wine key. Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Required Skills: Minimum 1 -2 years casual serving experience Must have wine, beer and spirits knowledge Physical Requirements: Able to lift up to 50 pounds Able to be on your feet for up to eight hours Working Environment: Must be flexible with schedules including weekends and holidays Able to communicate effectively with guests and other associates Must be able to work in an outdoor environment Tools and Equipment: Serving Trays & Tray Jacks Flatware Micros Terminals Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Location Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of WOW service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and breakdown/side-work Perform any other duties as assigned by the Crocs manager. Proper sanitation of tables and silverware. Service to guests. Be pleasant, smile and greet all guests, using surnames when obtained Proper uniform and grooming standards Phone procedures and policies Cabanas : Pool service Detailed Micros report Proper bank, pens, guest checks, lighter, wine key. Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Qualifications Required Skills: Minimum 1 -2 years casual serving experience Must have wine, beer and spirits knowledge Physical Requirements: Able to lift up to 50 pounds Able to be on your feet for up to eight hours Working Environment: Must be flexible with schedules including weekends and holidays Able to communicate effectively with guests and other associates Must be able to work in an outdoor environment Tools and Equipment: Serving Trays & Tray Jacks Flatware Micros Terminals Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Mar 12, 2024
Full time
Location Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of WOW service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and breakdown/side-work Perform any other duties as assigned by the Crocs manager. Proper sanitation of tables and silverware. Service to guests. Be pleasant, smile and greet all guests, using surnames when obtained Proper uniform and grooming standards Phone procedures and policies Cabanas : Pool service Detailed Micros report Proper bank, pens, guest checks, lighter, wine key. Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Qualifications Required Skills: Minimum 1 -2 years casual serving experience Must have wine, beer and spirits knowledge Physical Requirements: Able to lift up to 50 pounds Able to be on your feet for up to eight hours Working Environment: Must be flexible with schedules including weekends and holidays Able to communicate effectively with guests and other associates Must be able to work in an outdoor environment Tools and Equipment: Serving Trays & Tray Jacks Flatware Micros Terminals Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
Why us? Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food and beverage service to pool guests. Responsibilities Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment. ID: 1 Position Type: Temporary Full-Time Property : Hotel Van Zandt Outlet: Restaurant Category: Restaurant Operations Min: USD $7.25/Hr. Max: USD $7.25/Hr. Tipped Position: Yes Address : 605 Davis St City : Austin State : Texas EOE Protected Veterans/Disability
Mar 28, 2024
Full time
Why us? Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Under general supervision, provides prompt and courteous food and beverage service to pool guests. Responsibilities Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment. ID: 1 Position Type: Temporary Full-Time Property : Hotel Van Zandt Outlet: Restaurant Category: Restaurant Operations Min: USD $7.25/Hr. Max: USD $7.25/Hr. Tipped Position: Yes Address : 605 Davis St City : Austin State : Texas EOE Protected Veterans/Disability
Job Details Level Entry Job Location Hilton Garden Inn - North Park - St. Louis, MO Position Type Full-Time/Part-Time Education Level Not Specified Salary Range $14.00 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION SUMMARY Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS Check station before, during and after shift for proper table set-up, teardown, and upkeep. Greet guests promptly and in a friendly and courteous manner. Address the guest by name every time using 4Core. Upsell with knowledge of liquor, beer, wine, apps, dinners, desserts, and restaurant promotions Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket. Ability to use POS system to accurately provide kitchen and bar with guests order. Able to denote special modifications like allergies, diets, etc. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages at as necessary and check with guests for overall satisfaction. Offer and upsell dessert to every guest and offer after dinner drinks and coffee. Promptly present accurate guest check and accurately process cash, credit card and/or voucher transactions. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Help in clearing and resetting tables. Perform all assigned Pre and Post shift side work Perform any general cleaning tasks using standard property cleaning products to adhere to health standards. Assist in the dining room and other duties as assigned, including cross-training. Report any suspicious persons or activities to a supervisor immediately. Discover and responds to customer needs. Maintains regular and consistent attendance and punctuality. All other duties assigned by manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and all menu items and accompaniments. Ability to remember, recite and promote the variety of menu items. Basic knowledge of the English language sufficient to understand inquires from customers and communicates preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the property. Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check. Ability to operate beverage, toast equipment. Ability to transport a maximum of 50 pounds on a continuous basis. Ability to operate a cash register and demonstrate knowledge of cash handling procedures.
Mar 28, 2024
Full time
Job Details Level Entry Job Location Hilton Garden Inn - North Park - St. Louis, MO Position Type Full-Time/Part-Time Education Level Not Specified Salary Range $14.00 Hourly Travel Percentage None Job Shift Day Job Category Hospitality - Hotel Description POSITION SUMMARY Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS Check station before, during and after shift for proper table set-up, teardown, and upkeep. Greet guests promptly and in a friendly and courteous manner. Address the guest by name every time using 4Core. Upsell with knowledge of liquor, beer, wine, apps, dinners, desserts, and restaurant promotions Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket. Ability to use POS system to accurately provide kitchen and bar with guests order. Able to denote special modifications like allergies, diets, etc. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages at as necessary and check with guests for overall satisfaction. Offer and upsell dessert to every guest and offer after dinner drinks and coffee. Promptly present accurate guest check and accurately process cash, credit card and/or voucher transactions. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Help in clearing and resetting tables. Perform all assigned Pre and Post shift side work Perform any general cleaning tasks using standard property cleaning products to adhere to health standards. Assist in the dining room and other duties as assigned, including cross-training. Report any suspicious persons or activities to a supervisor immediately. Discover and responds to customer needs. Maintains regular and consistent attendance and punctuality. All other duties assigned by manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and all menu items and accompaniments. Ability to remember, recite and promote the variety of menu items. Basic knowledge of the English language sufficient to understand inquires from customers and communicates preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the property. Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check. Ability to operate beverage, toast equipment. Ability to transport a maximum of 50 pounds on a continuous basis. Ability to operate a cash register and demonstrate knowledge of cash handling procedures.
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 28, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Mar 28, 2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBam Emeril Lagasse's first French-inspired restaurant concept-Emeril's Brasserie will bring the signature Creole flavors he is famous for, to classic French-inspired dishes. The restaurant will encompass full-service breakfast, lunch and dinner dining options, delicious cocktails, as well as a fast-casual coffee shop and bakery called Petite Brasserie.BENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Bartender at Emeril's Brasserie provides friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers. Job Type: Full-time Salary: From $6.75 per hourESSENTIAL JOB FUNCTIONS: Prepares ordered drinks with proper portions and ingredients such as wine, liquor and related bar service to guests at assigned stations. Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change. Provides a great experience for every guest every time through courteous interaction. Possesses complete knowledge and service of food/drinks, and as such, is responsible for guest satisfaction. Maintains a respectful control over guests at all times. Anticipates the needs and situations before they happen. Possesses a keen sense of timing and is capable of discreetly speeding up or slowing down his/her station as necessary. Sets the tone and style of his/her station. Acts in an enthusiastic manner. Presents a positive and helpful attitude to all guests. Mixes drinks according to prescribed recipes; keeps station stocked with all liquor, glasses and accessories necessary; accounts for all beginning cash register bank, all cash, complimentary drinks and charge receipts. Resourceful with beverages, fruit and supplies in order to maintain low beverage costs. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.QUALIFICATIONS: Must be at least 21 years old or older High school diploma or GED required. Previous bartending experience required. Knowledge of operating cash register and bar equipment is required. Must be at least 21 years of age and must be a certified bartender. Flexibility in fingers and hands to operate cash register and beverage guns; pickup glasses, ice scoop and use a shot glass to measure liquor according to procedure. Mathematical ability including the ability to add and subtract. Ability to work with hands in ice for period up to 4 hours. Ability to stand and walk for periods of up to 4 hours. Must have excellent customer service and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver inside assigned bar area in the casino. Must be able to lift up to 75 pounds. Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers. Must be able to use hand motion when cleaning and wiping bar areas. Must be able to bend, pull and carry bar stock to and from refrigerators and cabinets. Must be able to complete required paperwork or cash transactions. Must be able to continuously and quickly maneuver around assigned areas for an entire shift. Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to operate the following equipment: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, frozen drink machine, ice tea machines, and other necessary equipment. Must be able to tolerate areas containing secondary smoke. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food and beverage service to pool guests. Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
Mar 27, 2024
Full time
Sage Hospitality Group is set to hire a seasonal Pool Server at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Under general supervision, provides prompt and courteous food and beverage service to pool guests. Greets and takes food and drink orders from hotel pool guests, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining/pool experience, adhering to or exceeding service standards as established by the Food & Beverage Department at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in pool areas, restaurant, waitstation, and kitchen service area in order to have a clean, presentable and attractive pool facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, food server functions, and restaurant & kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions, and to observe entire outlet area in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Will be working in the pool area which is outdoors and open to the elements (heat, direct sun, colder mornings) with potentially working 6+ hours per shift in those conditions. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in outdoor environment.
Position Summary: The Server is responsible for offering guests an enjoyable, expertly served meal reflecting the high customer service standards of The Resort. They must anticipate guests' needs and provide service before being asked, such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests, other employees and management staff. Job Duties: Take food and drink orders accurately and notify kitchen of order following department procedures. Be prepared to explain menu items, including food content and preparation style. Be familiar with daily specials and present to guest. Ensure consistency in preparation and presentation of food and drink items before serving to guest. Follow all standard food handling, sanitation and health department guidelines. Understand and use the proper procedure for guest walk-outs. Present guest check and process utilizing proper policies and procedures for cash, room charge or credit card. Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior. Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents. Follow all procedures when responding to any hotel emergency or safety situation. Minimum Qualifications / Other Expectations: Experience: Minimum one (1) year experience working as a Server, preferably in a fine dining environment. Knowledge, Skills and Abilities: Ability to communicate effectively. Strong attention to detail and the ability to handle multiple tasks. Ability to work with management staff and other employees in a professional manner. Must be 21 years of age or over. Licenses and Certificates: Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment. Physical Demands: Below Waist Lift - 37 lbs. Above Waist Lift - 30 lbs. Push/Pull - 30 lbs of force. Stoop/Bend at Waist - Occasionally. Ladder climbing - Occasionally. Single-leg Balance - Required. Compensation: Base Pay Start Rate: $16.00 The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits. About Us: The Resort at Pelican Hill is one of the world's finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury. Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the Spa in California. Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they've left. It's an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities. Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles. Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Mar 26, 2024
Full time
Position Summary: The Server is responsible for offering guests an enjoyable, expertly served meal reflecting the high customer service standards of The Resort. They must anticipate guests' needs and provide service before being asked, such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests, other employees and management staff. Job Duties: Take food and drink orders accurately and notify kitchen of order following department procedures. Be prepared to explain menu items, including food content and preparation style. Be familiar with daily specials and present to guest. Ensure consistency in preparation and presentation of food and drink items before serving to guest. Follow all standard food handling, sanitation and health department guidelines. Understand and use the proper procedure for guest walk-outs. Present guest check and process utilizing proper policies and procedures for cash, room charge or credit card. Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior. Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents. Follow all procedures when responding to any hotel emergency or safety situation. Minimum Qualifications / Other Expectations: Experience: Minimum one (1) year experience working as a Server, preferably in a fine dining environment. Knowledge, Skills and Abilities: Ability to communicate effectively. Strong attention to detail and the ability to handle multiple tasks. Ability to work with management staff and other employees in a professional manner. Must be 21 years of age or over. Licenses and Certificates: Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment. Physical Demands: Below Waist Lift - 37 lbs. Above Waist Lift - 30 lbs. Push/Pull - 30 lbs of force. Stoop/Bend at Waist - Occasionally. Ladder climbing - Occasionally. Single-leg Balance - Required. Compensation: Base Pay Start Rate: $16.00 The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits. About Us: The Resort at Pelican Hill is one of the world's finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury. Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the Spa in California. Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they've left. It's an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities. Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles. Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Mar 24, 2024
Full time
Hourly Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snøhetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies. The futuristic, fashionable and the functional meld to create a space that's bright, open and always interesting. The crown jewel of the property is the Panorama Room, the stunning 168-seat rooftop bar and lounge designed by James Beard Foundation Award-winning design firm, Parts and Labor Design, this venue evokes a sense of cinematic drama inspired by futurism creating a true destination for fashion-forward elegance in an intimate space all set against unobstructed city views. The Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling. Complete opening/closing checklist according to standards. Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order. Have knowledge of which garnishes go in each drink. Process credit card and room charges. Clear and clean tables when guests leave, return glasses to be washed. Keep lounge area clean and free from debris at all times. Follow all cash handling policies, and prepare closing report for night audit. Perform all side work duties according to the schedule. Full knowledge of state liquor laws. Be familiar with the computer system. Help the bartender prepare drinks when needed. Assist bartender with hors d'oeuvres tables for cocktail hour in set up and breakdown. Ensure overall guest satisfaction. High school diploma or equivalent and/or experience in a hotel or a related field preferred. Must be of legal age to serve alcoholic beverages, according to local state laws. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Hourly Wage ($14.6260/hour) Tipped Position
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week, evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide, Dietary Aide, food service and dining service assistance to properly organize the serving counters, stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality. You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team. We have tons of employee incentives and perks! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for: short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide.
Mar 22, 2024
Full time
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week, evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide, Dietary Aide, food service and dining service assistance to properly organize the serving counters, stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality. You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team. We have tons of employee incentives and perks! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for: short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide.
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week , evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide , Dietary Aide , food service and dining service assistance to properly organize the serving counters , stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality . You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team . We have tons of employee incentives and perks ! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for : short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide. Job Posted by ApplicantPro
Mar 22, 2024
Full time
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week , evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide , Dietary Aide , food service and dining service assistance to properly organize the serving counters , stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality . You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team . We have tons of employee incentives and perks ! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for : short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide. Job Posted by ApplicantPro
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Mar 21, 2024
Full time
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Garden of the Gods Resort and Club
Colorado Springs, Colorado
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events . Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires ( Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Dail y - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro
Mar 21, 2024
Full time
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events . Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires ( Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Dail y - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by ApplicantPro
Garden of the Gods Club
Colorado Springs, Colorado
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events. Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires (Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Daily - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X
Mar 21, 2024
Full time
Position Purpose & Summary Provide memorable guest experience to club members and hotel guests providing exceptional pool side service. Assist with organization and execution of all pool set-up, upkeep, tear-down, assisting with members, cleanliness of the pool, pool deck, locker rooms, and Teen Room Recreation Center and assistance of pool events. Offer complete knowledge of service standards and menu offerings. Essential Functions: Maintains work schedule as assigned and communicates any necessary scheduling requirements to management in advance of schedule release. Take the initiative to greet guest in warm and friendly manner. Assists with maintaining the Recreation Center, Three Graces Pools and Infinity Pool, locker rooms, and Teen Room Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures. Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order. Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves. Escorting members and guests to available seating. Ability to move umbrellas, chairs, and tables for member and guest convenience. To ensure neat and safe working areas the Recreation Center, Three Graces, and Infinity Pool must be cleaned daily, duties include but are not limited to vacuuming the pool, sweeping the pool deck, throwing away trash. Provide detailed and thorough knowledge of culinary and beverage items, providing thoughtful and complete product suggestions. Consistently embodies a "play well with others" demeanor; always maintains a positive "can-do" attitude and constantly demonstrates a pro-active, team-centered approach. Ensures that all orders are recorded and entered in point-of-sale system accurately and in a timely manner. Secures and processes payment quickly and accurately capturing all guests and member signatures on checks. Ensures that all food and beverage orders are delivered correctly and promptly. Provides all needed condiments, dining utensils, garnishes and any other requests from member or guest. Follow all safety and sanitation policies when handling food and beverages. Prepare all alcoholic and non-alcoholic beverages following preparation methods and recipe cards to ensure consistency and quality. Clear tables during service using proper sanitation methods. Keeping work area clean and organized throughout shift. Complete cleaning and stocking duties thoroughly and as assigned. Be prepared to speak to the offerings of the entire Resort and Spa including services offered and hours of operation. Deliver "GGRC Hospitality" service standards and department-specific signature touch points. Establish cross-departmental channels of communication among teammates that are consistent and complete. Additional Duties and Responsibilities: Assist guests to seats, help guests with umbrellas and always anticipate the guests needs. Helping with events held at the pools. Completes additional training as needed. Performs deep cleaning and organizing as assigned. Have full knowledge of any drink or food specials or any current promotions. Washes all dirty trays, baskets or used kitchen utensils. Keep the Pool Supervisor informed about any serious issues. Create and maintain cash reports at the end of each day. Understands functions of departments across resort property. Articulates location of departments and services when required. Ability to work flexible schedule including required shifts on weekends, holidays, and as business requires (Fourth of July). Provide extraordinary service that is "Enriching by Nature." Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Address feedback by utilizing the LEARN Model. Demonstrate a professional appearance and be attentive to what matters most. Comply with company policies and procedures. Observe and adhere to safety guidelines. Marginal Functions: Perform other duties as assigned. Interface positively with other departments, offering assistance when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: 1. Minimum Knowledge & Skills: Possess basic math skills. Basic knowledge of food presentation, preparation, and handling. Customer Service skills. Requires ability to communicate and record information in writing. Requires basic computer skills. 2. Formal Education and Job-Related Experience: High School diploma or GED equivalent Food and beverage experience Must be 18 years old or older 3. License, Registration, and/or Certification Required: Must have or be able to obtain CPR & First Aid Certificates Basic food handler certification and alcohol service certification (may be provided by organization upon acceptance of position). External and Internal Personal Contact: 1. Communications: Daily - Verbal and Written Weekly - Verbal and Written Occasionally - Participate in one-on-one coaching sessions. 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs. or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X
Noble House Hotels and Resorts
San Diego, California
Job Type Part-time Description ABOUT US: From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home. THE JOB: The Pool Server is responsible for taking accurate orders from guests, makes food recommendations and upsells food and beverage items to maximize profitability. YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as Pool Server requires skills such as patience, empathy, and a desire to provide excellent service for our guests. OUR CULTURE: Be part of our award-winning team named TOP Workplace in San Diego 2022 and TOP Workplace USA 2023 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun! THE OFFER: In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals. Requirements One year of food service experience, preferably in a hotel/resort environment. Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction. Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette. Maintains extensive knowledge of all menu and bar items. Requires ability to learn and use telephone and POS computer systems used at the hotel. THE IDEAL CANDIDATE WILL HAVE: Experience within a Hotel/Resort environment. At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply! Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D EEO Statement Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $16.85
Mar 20, 2024
Full time
Job Type Part-time Description ABOUT US: From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home. THE JOB: The Pool Server is responsible for taking accurate orders from guests, makes food recommendations and upsells food and beverage items to maximize profitability. YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as Pool Server requires skills such as patience, empathy, and a desire to provide excellent service for our guests. OUR CULTURE: Be part of our award-winning team named TOP Workplace in San Diego 2022 and TOP Workplace USA 2023 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun! THE OFFER: In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals. Requirements One year of food service experience, preferably in a hotel/resort environment. Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction. Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette. Maintains extensive knowledge of all menu and bar items. Requires ability to learn and use telephone and POS computer systems used at the hotel. THE IDEAL CANDIDATE WILL HAVE: Experience within a Hotel/Resort environment. At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply! Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D EEO Statement Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Salary Description $16.85
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space.Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in a hospitable manner to ensure positive guest experience. Responsibilities + Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. + Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. + Prepare station for readiness prior to opening and closing of each shift. + Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. + Perform all side work duties according to side work schedules. + Comply with attendance rules and be available to work on a regular basis. + Perform any other job related duties as assigned. Qualifications + Ability to establish and maintain effective working relationships with associates, customers and patrons. + Ability to use point of service computer. + Full knowledge of state liquor laws. + Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. + Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-TX-Frisco Posted Date10 hours ago(3/15/2024 2:51 PM) Requisition ID2 CategoryFood and Beverage Position TypeTemporary Full-Time FLSA StatusNon-Exempt Location NameThe Westin Dallas Stonebriar
Mar 18, 2024
Full time
About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space.Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in a hospitable manner to ensure positive guest experience. Responsibilities + Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. + Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. + Prepare station for readiness prior to opening and closing of each shift. + Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. + Perform all side work duties according to side work schedules. + Comply with attendance rules and be available to work on a regular basis. + Perform any other job related duties as assigned. Qualifications + Ability to establish and maintain effective working relationships with associates, customers and patrons. + Ability to use point of service computer. + Full knowledge of state liquor laws. + Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. + Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job LocationsUS-TX-Frisco Posted Date10 hours ago(3/15/2024 2:51 PM) Requisition ID2 CategoryFood and Beverage Position TypeTemporary Full-Time FLSA StatusNon-Exempt Location NameThe Westin Dallas Stonebriar