Nimpo Lake Resort
Alexis Creek, British Columbia (BC)
Job Title: Hotel Guest Services Attendant Position Available: 1 Company Name: Nimpo Lake Resort Wage and Hours: $20.50/hour, 30-40 hours/week Type of Job: Permanent position, Full-time Work Location: 1595 Nimpo Creek Road, Nimpo Lake, BC, Canada, V0L 1R0 Language English Contact email: To apply, please submit your resume to the above email address and include Hotel Guest Services Attendant in the subject line. Main Duties of the job: Carry luggage for hotel guests, escort incoming guests to their rooms Check rooms to ensure they are in order Address customers' complaints or concerns Assist guests with special needs Attend to baggage problems Attend to group arrivals and departures Handle luggage for hotel guests Maintain luggage storage area Provide information regarding features of rooms, service of hotel and points of interest Provide, arrange for, or refer guests to valet parking services Receive and deliver items and messages for guests Employment Requirements: Experience as an asset
Mar 22, 2024
Job Title: Hotel Guest Services Attendant Position Available: 1 Company Name: Nimpo Lake Resort Wage and Hours: $20.50/hour, 30-40 hours/week Type of Job: Permanent position, Full-time Work Location: 1595 Nimpo Creek Road, Nimpo Lake, BC, Canada, V0L 1R0 Language English Contact email: To apply, please submit your resume to the above email address and include Hotel Guest Services Attendant in the subject line. Main Duties of the job: Carry luggage for hotel guests, escort incoming guests to their rooms Check rooms to ensure they are in order Address customers' complaints or concerns Assist guests with special needs Attend to baggage problems Attend to group arrivals and departures Handle luggage for hotel guests Maintain luggage storage area Provide information regarding features of rooms, service of hotel and points of interest Provide, arrange for, or refer guests to valet parking services Receive and deliver items and messages for guests Employment Requirements: Experience as an asset
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Mar 26, 2024
Full time
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Mar 18, 2024
Full time
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Please note, this position is located at Sugarbush Resort in Warren, VT Seasonal (Seasonal) RESORT OVERVIEW: Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking temporary Monday-Thursday Ski & Boot Valet Attendants for our Spring season. Come join us a half hour before lifts open, until a half hour after they close from now until the end of the season! The right person could be assigned a different department following this assignment if desired. Ski & Boot Valet Attendants provide friendly assistance as guests check their equipment in and out. Through superior customer service, communication, and organizational skills, valets maintain a welcoming atmosphere while efficiently and accurately managing storage areas. RESPONSIBILITIES: Valet Attendants manage ski/ride equipment and serve as an information source for guests. Duties include greeting guests, checking equipment in/out, processing any charges for products and services, answering guest questions and providing information about Sugarbush Resort and the Mad River Valley. QUALIFICATIONS: Excellent customer service and communications skills are necessary Requires the ability to multi-task efficiently while always exhibiting a professional demeanor through an outgoing and enthusiastic personality Strong communication skills with a variety of people are essential Experience in a mountain recreational environment is preferred Candidates should have a basic familiarity with utilizing computer systems; experience in cash handling/recording is a plus Applicants must be a minimum of 18 years of age and hold a high school diploma or equivalency diploma Requires availability to work weekends and holidays Work shifts Monday-Thursday Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
Mar 05, 2024
Full time
Please note, this position is located at Sugarbush Resort in Warren, VT Seasonal (Seasonal) RESORT OVERVIEW: Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking temporary Monday-Thursday Ski & Boot Valet Attendants for our Spring season. Come join us a half hour before lifts open, until a half hour after they close from now until the end of the season! The right person could be assigned a different department following this assignment if desired. Ski & Boot Valet Attendants provide friendly assistance as guests check their equipment in and out. Through superior customer service, communication, and organizational skills, valets maintain a welcoming atmosphere while efficiently and accurately managing storage areas. RESPONSIBILITIES: Valet Attendants manage ski/ride equipment and serve as an information source for guests. Duties include greeting guests, checking equipment in/out, processing any charges for products and services, answering guest questions and providing information about Sugarbush Resort and the Mad River Valley. QUALIFICATIONS: Excellent customer service and communications skills are necessary Requires the ability to multi-task efficiently while always exhibiting a professional demeanor through an outgoing and enthusiastic personality Strong communication skills with a variety of people are essential Experience in a mountain recreational environment is preferred Candidates should have a basic familiarity with utilizing computer systems; experience in cash handling/recording is a plus Applicants must be a minimum of 18 years of age and hold a high school diploma or equivalency diploma Requires availability to work weekends and holidays Work shifts Monday-Thursday Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary The Bell/Valet position acts as an ambassador to the property, with a primary focus on providing courteous, efficient, and knowledgeable service to all guests. Equally as important, they are also here to have fun! Job Specifications Expected Pay Range: $20.00 - $21.36 / hour Shift & Schedule Availability - Full Time, Year Round Skill Level - Entry to Intermediate Job Responsibilities Able to move safely in a fast-paced environment Have a welcoming disposition and guest services mindset Park guest's cars and handle luggage in a timely and efficient manner Assist with any other guest needs Other duties as assigned Job Requirements Lift at least 50lbs Semi-fluent in English Valid driver's license Maintain a professional appearance and demeanor at all times The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499740 Reference Date: 01/16/2024 Job Code Function: Valet
Mar 04, 2024
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). Job Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary The Bell/Valet position acts as an ambassador to the property, with a primary focus on providing courteous, efficient, and knowledgeable service to all guests. Equally as important, they are also here to have fun! Job Specifications Expected Pay Range: $20.00 - $21.36 / hour Shift & Schedule Availability - Full Time, Year Round Skill Level - Entry to Intermediate Job Responsibilities Able to move safely in a fast-paced environment Have a welcoming disposition and guest services mindset Park guest's cars and handle luggage in a timely and efficient manner Assist with any other guest needs Other duties as assigned Job Requirements Lift at least 50lbs Semi-fluent in English Valid driver's license Maintain a professional appearance and demeanor at all times The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 499740 Reference Date: 01/16/2024 Job Code Function: Valet