Job Posting Summary We are offering a $1,500 Sign-On Bonus, if hired Baptist Medical Center is looking to add a Patient Food Service Supervisor in our Dietary Department at Baptist Medical Center. This is a Full-Time, 12 hour shift opportunitiy. As a Patient Food Service Supervisor, you will be responsible for: Assist in training associates, coaches Works position on trayline/dishroom Recommends discipline Participate in assignment of positions Conduct tray assessments Conduct standards review Close kitchen when assigned Assure timely delivery of patient trays Monitor and assign breaks Able to respond to patient and nursing concerns This Food Service Supervisor will be located at Baptist Jacksonville. If you are interested in this Full-Time opportunity, please apply now. Full/Part Time Full-Time Shift Details Various shifts Education Required None Education Preferred High School Diploma/GED Experience 3-5 Years Food Service Experience 1-2 years Supervisory Experience 1-2 years Experience working in a health care setting Licenses and Certifications None Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.
Mar 26, 2024
Full time
Job Posting Summary We are offering a $1,500 Sign-On Bonus, if hired Baptist Medical Center is looking to add a Patient Food Service Supervisor in our Dietary Department at Baptist Medical Center. This is a Full-Time, 12 hour shift opportunitiy. As a Patient Food Service Supervisor, you will be responsible for: Assist in training associates, coaches Works position on trayline/dishroom Recommends discipline Participate in assignment of positions Conduct tray assessments Conduct standards review Close kitchen when assigned Assure timely delivery of patient trays Monitor and assign breaks Able to respond to patient and nursing concerns This Food Service Supervisor will be located at Baptist Jacksonville. If you are interested in this Full-Time opportunity, please apply now. Full/Part Time Full-Time Shift Details Various shifts Education Required None Education Preferred High School Diploma/GED Experience 3-5 Years Food Service Experience 1-2 years Supervisory Experience 1-2 years Experience working in a health care setting Licenses and Certifications None Location Overview For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals." The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more. Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions. As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.
Agency: Department of Corrections Closing Date/Time: 11:59 pm, 04/01/2024 Salary: Anticipated Starting Salary $4,854 a month; CBA Applies; Full Range $4,854 - $7,108 a month Job Type: Salaried County: Lawrence Number of Vacancies: 2 Plan/BU: RC006 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Posting Identification Number 35845 The Department is seeking a dedicated individual to serve in the correctional center's dietary. The ideal candidate will help monitor dietary workers, review policies and procedures for compliance, and maintains accurate inventory records. We strongly encourage all qualified candidates to apply. Essential Function 1 Monitors individuals in custody in preparation and serving of food for individuals in custody and in maintaining equipment weighing up to 50 lbs. 1. Prepares receiving, issue and transfer reports for all items that come into the dietary warehouse, inputs these reports into the automated accounting system and forwards reports to the business office.2. Performs food preparation, food service and sanitation, as well as cleaning, sanitation and maintenance of all food service areas and equipment. 3. Inspects, weighs, and measures items used in food preparation to ensure compliance with established menus and recipes. Essential Function 2 Monitors individuals in custody in clean-up and sanitation procedures for kitchen equipment and facilities.1. Explains and enforces the rules and regulations covering the assignments of duties. 2. Searches individuals in custody and all kitchen areas for contraband. 3. Verifies that doors are locked and adheres to all security measures. Essential Function 3 Inspects food before, during, and after cooking to ensure proper preparation in compliance with recipes and menus. 1. Assures attainment and maintenance of the cooking and holding temperatures of food.2. Evaluates the dishwashing operations and adheres to strict cleanliness and hygiene. Essential Function 4 Maintains inventory and records of food items used and their expiration dates.1. Prepares requisition orders. 2. Maintains stock, inventory, and supplies.3. Receives and inspects boxes and containers weighing up to 50 lbs.4. Operates copy machine and automated systems in order to account for all goods movement. Essential Function 5 Monitors daily activities of individuals in custody, allowing food supplies, tools, and cleaning supplies to be properly issued and accounted for.1. Reports infraction of rules by individuals in custody for disciplinary action. Essential Function 6 Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications 1 Requires knowledge, skill, and mental development equivalent to completion of four (4) years of high school. Minimum Qualifications 2 Requires two (2) years of experience in food preparation in large-scale food operation. Minimum Qualifications 3 Requires possession of a current Food Service Sanitation Certificate issued by the Illinois Department of Public Health or requires possession of a Certified Food Protection Manager (CFPM) certification from a program accredited by the American National Standards Institute (ANSI) Conference for Food Protection (CFP). Minimum Qualifications 4 Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the state requirements for this classification. Preferred Qualifications 1 Prefers at least three (3) years of experience performing access control, space assignment, equipment handling, or inventory management. Preferred Qualifications 2 Prefers at least two (2) years of experience communicating effectively using both verbal and written skills in relaying specific job instructions. Preferred Qualifications 3 Prefers at least two (2) years of professional experience ordering supplies, processing invoices, and distributing materials to work locations. Preferred Qualifications 4 Prefers at least two (2) years of experience in a professional setting applying elementary knowledge of professional accounting, auditing, and/or inventory methods and procedures. Preferred Qualifications 5 Prefers at least two (2) years of experience in a professional setting performing detailed work involving written or numerical data. Preferred Qualifications 6 Prefers at least two (2) years of professional experience with Microsoft Office Suite, including Word and Excel, or similar software. Preferred Qualifications 7 Prefers at least one (1) year of professional experience with the SAP platform. Employment Condition 1 Requires completion of an orientation-training course within six (6) months of employment. Employment Condition 2 Requires ability to pass the IDOC/IDJJ background check. Employment Condition 3 Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held, is prohibited. Employment Condition 4 Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. About the Agency The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off, and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer. Work Hours: See Below: 1. 1:00 pm - 9:00 pm, Tuesday/Wednesday off 2. 1:00 pm - 9:00 pm, Thursday/Friday off Work Location: Lawrence Correctional Center, 10940 Lawrence Rd, Sumner, Illinois, 62466 Agency Contact: Sharon Burtch Email: Posting Group: Building, Fleet & Institutional Support; Public Safety This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway. This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: click apply for full job details
Mar 20, 2024
Full time
Agency: Department of Corrections Closing Date/Time: 11:59 pm, 04/01/2024 Salary: Anticipated Starting Salary $4,854 a month; CBA Applies; Full Range $4,854 - $7,108 a month Job Type: Salaried County: Lawrence Number of Vacancies: 2 Plan/BU: RC006 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Corrections must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Posting Identification Number 35845 The Department is seeking a dedicated individual to serve in the correctional center's dietary. The ideal candidate will help monitor dietary workers, review policies and procedures for compliance, and maintains accurate inventory records. We strongly encourage all qualified candidates to apply. Essential Function 1 Monitors individuals in custody in preparation and serving of food for individuals in custody and in maintaining equipment weighing up to 50 lbs. 1. Prepares receiving, issue and transfer reports for all items that come into the dietary warehouse, inputs these reports into the automated accounting system and forwards reports to the business office.2. Performs food preparation, food service and sanitation, as well as cleaning, sanitation and maintenance of all food service areas and equipment. 3. Inspects, weighs, and measures items used in food preparation to ensure compliance with established menus and recipes. Essential Function 2 Monitors individuals in custody in clean-up and sanitation procedures for kitchen equipment and facilities.1. Explains and enforces the rules and regulations covering the assignments of duties. 2. Searches individuals in custody and all kitchen areas for contraband. 3. Verifies that doors are locked and adheres to all security measures. Essential Function 3 Inspects food before, during, and after cooking to ensure proper preparation in compliance with recipes and menus. 1. Assures attainment and maintenance of the cooking and holding temperatures of food.2. Evaluates the dishwashing operations and adheres to strict cleanliness and hygiene. Essential Function 4 Maintains inventory and records of food items used and their expiration dates.1. Prepares requisition orders. 2. Maintains stock, inventory, and supplies.3. Receives and inspects boxes and containers weighing up to 50 lbs.4. Operates copy machine and automated systems in order to account for all goods movement. Essential Function 5 Monitors daily activities of individuals in custody, allowing food supplies, tools, and cleaning supplies to be properly issued and accounted for.1. Reports infraction of rules by individuals in custody for disciplinary action. Essential Function 6 Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications 1 Requires knowledge, skill, and mental development equivalent to completion of four (4) years of high school. Minimum Qualifications 2 Requires two (2) years of experience in food preparation in large-scale food operation. Minimum Qualifications 3 Requires possession of a current Food Service Sanitation Certificate issued by the Illinois Department of Public Health or requires possession of a Certified Food Protection Manager (CFPM) certification from a program accredited by the American National Standards Institute (ANSI) Conference for Food Protection (CFP). Minimum Qualifications 4 Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the state requirements for this classification. Preferred Qualifications 1 Prefers at least three (3) years of experience performing access control, space assignment, equipment handling, or inventory management. Preferred Qualifications 2 Prefers at least two (2) years of experience communicating effectively using both verbal and written skills in relaying specific job instructions. Preferred Qualifications 3 Prefers at least two (2) years of professional experience ordering supplies, processing invoices, and distributing materials to work locations. Preferred Qualifications 4 Prefers at least two (2) years of experience in a professional setting applying elementary knowledge of professional accounting, auditing, and/or inventory methods and procedures. Preferred Qualifications 5 Prefers at least two (2) years of experience in a professional setting performing detailed work involving written or numerical data. Preferred Qualifications 6 Prefers at least two (2) years of professional experience with Microsoft Office Suite, including Word and Excel, or similar software. Preferred Qualifications 7 Prefers at least one (1) year of professional experience with the SAP platform. Employment Condition 1 Requires completion of an orientation-training course within six (6) months of employment. Employment Condition 2 Requires ability to pass the IDOC/IDJJ background check. Employment Condition 3 Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held, is prohibited. Employment Condition 4 Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. About the Agency The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion. This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency's success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included. Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression. The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization. Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off, and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities. The Illinois Department of Corrections is proud to be an Equal Opportunity Employer. Work Hours: See Below: 1. 1:00 pm - 9:00 pm, Tuesday/Wednesday off 2. 1:00 pm - 9:00 pm, Thursday/Friday off Work Location: Lawrence Correctional Center, 10940 Lawrence Rd, Sumner, Illinois, 62466 Agency Contact: Sharon Burtch Email: Posting Group: Building, Fleet & Institutional Support; Public Safety This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway. This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: click apply for full job details
Harrah's Cherokee Casino Resort
Cherokee, North Carolina
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Mar 11, 2024
Full time
Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Supervisor,Food Service DEPARTMENT: Food and Beverage (Room Service Cherokee Tower, Selu Garden Cafe, Wicked Weed Brewing, Gordon Ramsay, Food Court, Laurel Lounge, Starbucks Cherokee Tower, Comedy Zone, Guy Fieri) GRADE/FLSA STATUS: S16- Exempt BADGE TYPE/COLOR: Key - Blue REPORTS TO: Assistant Restaurant Manager, F&B SUPERVISES: Service Person, Dining Attendant, Food Service Associate, Server Assistant, Food & Beverage Cashier, Food & Beverage Host, Bar Helper, Food Runner, Bartender, DR Bartender, DR Food & Beverage Cashier, Room Service Attendant-Tower IV, Barista, Senior Barista, DR Barista, Pool Server, Pool Cabana Host, Laurel Lounge Host, DR Laurel Lounge Host (The positions listed include all Food & Beverage outlets. Actual positions will vary by outlet) JOB SUMMARY: Manage the day-to-day operations of restaurants and room service. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure food and beverage products meet standards and make appropriate changes when necessary Continuously improve service by evaluating service breakdowns using guest feedback, data, and behavior Communicate service breakdowns and facilitate opportunity-seeking meetings to consistently involve all team members in service improvements Address service breakdowns and follow up to ensure guest satisfaction Resolve all guest complaints and relay to manager Ensure that adequate supply levels are maintained Assist with department reporting and data analysis as required Responsible for providing and maintaining standards of excellence in service and cleanliness in the Room Service outlet Responsible for the development and maintenance of department procedures and guidelines Assist in the maintenance and development of procedures for food service and menu items for maximum customer satisfaction Prepare schedules and station breakdowns Conduct pre-shift meetings to communicate important information Conduct end of shift banking functions Assist cashier functions of voids and overrides Build relationships by greeting guests and staff with a warm, friendly verbal greeting and maintaining an upbeat positive attitude Take personal responsibility for creating an atmosphere of luck and positive energy with gestures and sustain enthusiasm from one interaction to the next Build relationships with customers Prepare prep lists Serve as communication liaison to subordinates and to Restaurant Manager Responsible for timely delivery of comp requests from VIP services and other casino department Responsible for the complete set-up and operation of each scheduled shift Complete end of shift logs in a timely and accurate manner Enforce appearance standards Delight our guests with outstanding service Address employee performance issues and provide continuous positive coaching for development of employees and appropriate corrective action when necessary Develop highly skilled, successful employees, set realistic and measurable service standards, and hold employees accountable for meeting standards Communicate and enforce company expectations including Code of Commitment, policies, procedures, department goals and business strategy Ensure service recovery activities Responsible for, or actively participates in, the initiation of personnel actions including but not limited to interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions Train subordinates, providing each with the knowledge, development, and appropriate direction to perform his/her responsibilities Provide continuous positive coaching for development of employees and appropriate corrective action when necessary Ensure timely and accurate performance appraisals and accurate work history entries Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Monitor bartenders and other employees with cash to ensure proper cash handling procedures Conduct a physical inventory of bar ware and requisition replacement items as needed Ensure all employees are following guidelines of the EBCI liquor laws as defined by the Tribal ABC Board Monitor asset control of liquor bottles, draft and bottled beer and wine Other duties as assigned Adhere to regulatory, departmental and company policies/procedures in an ethical manner Establish and endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values Selu Restaurant/The Pools: Supervision of all pool activities to include staffing, scheduling, ordering, & events Meet & greet pool guests to offer a high level of professional service Plan and execute pool & beverage events Greet, interact, and assist resort staff in a professional manner to foster and promote a cooperative and harmonious work environment Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages MINIMUM QUALIFICATIONS: High school diploma or GED required Associate degree from an accredited educational institution or related field preferred Trade certifications or training preferred Two years supervisory experience in hospitality environment required Three years experience in food service required RASP certification required ServSafe certification required Can be completed within 30 days of date of hire Can be completed within 90 days of date of hire Must demonstrate the following essential knowledge and skills: Knowledge of food preparation and presentation Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook Excellent interpersonal skills Documented excellent leadership/motivational skills Knowledge of sanitation standards and procedures Able to attend to multiple priorities simultaneously Problem-solving abilities Willing to learn and be adaptable Attention to detail/observant Documented teamwork behaviors and attitudes Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS: Must be able to be on feet for 8-hour shift Must be able to lift 50 pounds Must be able to stoop, bend, reach, kneel, twist and grasp items Must be able to maneuver and tap a keg weighing 165 pounds Must be able to respond to visual and aural cues Must be able to read, write, speak, and understand English Must be able to operate in mentally and physically stressful situations Must be able to walk, stand or crouch on narrow and/or slippery surfaces Manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine and photo copier Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work outside with temperatures that may reach and/or exceed 95 degrees Must be able to work a flexible schedule including weekends, evenings, and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.5.23
Courtyard Mobile Daphne/Eastern Shore
Spanish Fort, Alabama
Bistro Food Service Associates are friendly and reliable people. They are involved in customer service, food preparation, cleaning, barista/bartending duties, and sometimes event preparation. A cheerful demeanor, team orientation and customer service skills are needed for this position. Two shifts are available, morning and evening. Evening associates must be at least 21 years old. Breakfast Ambassadors are dependable, independent, and orientated toward service. They follow clear guidance for food preparation and presentation and cleaning. Work is early in the mornings, starting at 5:30 weekdays, and 6:30 weekends for 5-6 hours. There is no age restriction for the Breakfast Ambassador position. Come be part of our food service team! Responsibilities: • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events. Qualifications: • Experience in food preparation is not required, but an open and learning attitude is required. • Ability to prioritize and multitask. • Excellent customer service skills. • Ability to take direction from supervisor. • Ability to work either morning (5:30a-11:00a) or evening shifts (4:30-11:00p), flexibility is a big plus. Compensation: $14 • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events.
Mar 04, 2024
Full time
Bistro Food Service Associates are friendly and reliable people. They are involved in customer service, food preparation, cleaning, barista/bartending duties, and sometimes event preparation. A cheerful demeanor, team orientation and customer service skills are needed for this position. Two shifts are available, morning and evening. Evening associates must be at least 21 years old. Breakfast Ambassadors are dependable, independent, and orientated toward service. They follow clear guidance for food preparation and presentation and cleaning. Work is early in the mornings, starting at 5:30 weekdays, and 6:30 weekends for 5-6 hours. There is no age restriction for the Breakfast Ambassador position. Come be part of our food service team! Responsibilities: • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events. Qualifications: • Experience in food preparation is not required, but an open and learning attitude is required. • Ability to prioritize and multitask. • Excellent customer service skills. • Ability to take direction from supervisor. • Ability to work either morning (5:30a-11:00a) or evening shifts (4:30-11:00p), flexibility is a big plus. Compensation: $14 • Performs outlet opening or closing duties. • Ensures adherence to outlet guidelines, policies and procedures. • Conducts Bistro activities to ensure quality production/delivery of product/service. • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. • Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift. • Inspects all equipment prior to, during and at end of shift, and addresses any needed repairs. • Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business. • Other duties as assigned including needs of function room and events.
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Mar 26, 2024
Full time
Levy Sector Position Title: Supervisor, Culinary - Wrigley Rooftops Pay Range: We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: Job Summary Summary: Directly supervises food-service associates in accordance with policies, procedures and applicable laws. Essential Duties and Responsibilities: Multitasking: Effectively handle multiple tasks simultaneously in a fast-paced culinary environment. Physical Stamina: Demonstrate the ability to walk for extended periods, climb stairs, and navigate various areas of operations. The rooftops include 11 buildings across two streets and requires stamina and efficient use of time. Team Management: Supervise a diverse team, providing guidance and support to maintain Levy's high standards of service and sanitation. Collaboration with Chef: Assist the chef in ensuring that cooks adhere to all par, fire, sanitation guides, and cleaning checklists. Task Completion: Ensure that no team member leaves until all assigned tasks are completed, maintaining a thorough and efficient work environment. Food Quality and Timing: Oversee food production to guarantee consistency, timely delivery, and the prevention of food shortages. Effective Communication: Communicate efficiently with operations, cooks, building supervisors, and food line workers, utilizing proper language and radio etiquette. This is essential as a support to operations. We must drive communication. Prep Team Management: Assist in the monitoring of the prep team to ensure tasks are on schedule, par levels are met, and food is properly labeled and stored correctly. Dark Day Responsibilities: Work on non-game days to reset, clean, and stock for the next home stand, contributing to overall facility readiness. Inventory Management: Assist with inventory management, keeping track of stock levels, and coordinating with the Chef. Holding the team accountable for their station set up with all utensils, equipment, and food stocked before firing for the day. This ensures we are not running around during game days searching for items. Exemplary Leadership: Set a positive example for the team by staying focused on tasks and demonstrating a strong work ethic. Qualifications Proven experience in a culinary supervisory role. Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Knowledge of food safety and sanitation standards. Ability to work flexible hours, including evenings, weekends, and holidays. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: Levy Sector CROOF WILLIAM DIAZ req_classification Levy at Wrigley Rooftops Levy at Wrigley Field - Culinary
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Summary: As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare Joshua Ryan Keith req_classification
Mar 25, 2024
Full time
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Summary: As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare Joshua Ryan Keith req_classification
Coffee Culture Caf and Eatery in Burlington, ON is inviting applications from suitable candidates for the position of Restaurant Supervisor who are self-motivated and have good interpersonal skills. The vacancies refer to Permanent employment and a full-time job. Position Details: Company Business Name: Asraa Management Inc. DBA Coffee Culture Caf and Eatery Position: Restaurant Supervisor Number of Positions: 2 Terms of Employment: Full-Time, Permanent Wages: $18 per hour/ 40 hours per week Location: 390 Brant St, Burlington, ON L7R 4J4 Start Date: As soon as possible Job Responsibilities: Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for the chef Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Train staff in job duties and sanitation and safety procedures Job Requirements: The candidate should be fluent in the English Language College/CEGEP The ideal candidate will have experience of 7 months to less than 1 year The candidate will supervise 5-10 people and overall sanitation and safety procedures of the Caf. Work conditions and physical capabilities: Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Personal Suitability: Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player How to apply? We thank all applicants but only those selected for an interview will be contacted. To reduce our environmental footprint and enhance the effectiveness of our applicant tracking process, we ask that you submit your resume through email at Interested and qualified candidates are welcome to apply including aboriginals, newcomers, and youth. We thank all of you for applying!
Mar 25, 2024
Coffee Culture Caf and Eatery in Burlington, ON is inviting applications from suitable candidates for the position of Restaurant Supervisor who are self-motivated and have good interpersonal skills. The vacancies refer to Permanent employment and a full-time job. Position Details: Company Business Name: Asraa Management Inc. DBA Coffee Culture Caf and Eatery Position: Restaurant Supervisor Number of Positions: 2 Terms of Employment: Full-Time, Permanent Wages: $18 per hour/ 40 hours per week Location: 390 Brant St, Burlington, ON L7R 4J4 Start Date: As soon as possible Job Responsibilities: Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate and order ingredients and supplies Hire food service staff Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for the chef Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Train staff in job duties and sanitation and safety procedures Job Requirements: The candidate should be fluent in the English Language College/CEGEP The ideal candidate will have experience of 7 months to less than 1 year The candidate will supervise 5-10 people and overall sanitation and safety procedures of the Caf. Work conditions and physical capabilities: Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Personal Suitability: Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player How to apply? We thank all applicants but only those selected for an interview will be contacted. To reduce our environmental footprint and enhance the effectiveness of our applicant tracking process, we ask that you submit your resume through email at Interested and qualified candidates are welcome to apply including aboriginals, newcomers, and youth. We thank all of you for applying!
KOA, INC. DEI STATEMENT At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to: • intentionally create a sense of community and belonging for our guests, employees and franchise partners • continually educate ourselves and advance our understanding about DEI • sustain a culture that promotes diversity of thought and experiences • ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all • drive change in our company and industry through action and implementation ABOUT TERRAMOR OUTDOOR RESORTS Terramor Outdoor Resorts is the newest business venture of Kampgrounds of America, Inc. (KOA). KOA is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including a mix of franchised and company-owned properties. Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and progressive. Terramor Outdoor Resorts (Terramor) offers elevated outdoor hospitality. The resort has high-end accommodations of canvas and hard-sided tents, a lodge with food and beverage, onsite nature trails and a pool and hot tub. Currently, there is one open and operating Terramor located in Bar Harbor, Maine, however KOA is building multiple new resorts across North America. REPORTS TO Restaurant Manager POSITION SUMMARY The Kitchen Supervisor will provide oversight for daily production of Kitchen 207 within the Lodge. This includes BOH service and preparation of our primary kitchen and pizza station. The kitchen supervisor is to work with the Restaurant Manager to ensure a high level of guest satisfaction through quality control and overall efficiency in the kitchen inline with standards set by General Manager and Assistant General Manager. This is an active, back of house position, and will be primarily a hands-on PM based role. SPECIFIC DUTIES Oversee food production to ensure quality and consistency in line with Terramor Outdoor Resorts standards, recipes, and product directions. Ensure timely delivery of food and maximize kitchen flow. Train kitchen associates to maximize production and minimize waste using established tools. Assign cleaning duties as allocated within cleaning schedule; strictly enforce the "clean as you go" policy. Assist Restaurant Manager in creation of daily specials to minimize waste. Ensure proper quantities of stock are pulled and prepared for daily service. Ensure overall daily cleanliness of kitchen and surrounding areas. Prepare daily production charts and schedules. Practice and role model safe work habits, wear protective equipment and follow OSHA and Food Safety Standard. Assist Restaurant Manager with ordering and inventory. Attend required department meetings. Perform other job-related duties as assigned. EXPECTED RESULTS All areas of the kitchen and storage areas are clean, properly stocked and well maintained. Adherence to all Terramor, federal, state and local standards and codes. Demonstrates strong leadership skills with a professional attitude towards staff. Create a safe work environment for guests and staff. Professional attitude dedicated to serving the needs of our guest with a willingness to exceed guest expectation. Sustain an atmosphere of excellent customer service. JOB QUALIFICATIONS A minimum of two (2) years kitchen experience Hear and speak the English language fluently Good verbal and written communication skills Ability to read and maintain a budget Knowledge of various restaurant equipment Knowledge of computer and cash register operation Ability to work in a fast-paced environment Ability to work nights, weekends, and holidays Excellent customer services skills Ability to lead and serve as a role model Must have sound judgment and discretional skills and be able to work with little or no supervision Prior food and beverage experience Maintain current food handler certification with ability to train staff Basic knowledge of local and state alcohol beverage laws Ability to maintain confidentiality PHYSICAL REQUIREMENTS Must be able to lift 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly Long periods of standing during season (90%) Ability to bend, stoop, kneel, crouch and climb Requires the use of hands/fingers to handle and feel Able to work both inside and outdoors frequently in various climates Capable of moving safely over uneven terrain Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status. Other details Pay Type Hourly Employment Indicator Seasonal Hiring Rate $22.00 Apply Now
Mar 24, 2024
Full time
KOA, INC. DEI STATEMENT At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to: • intentionally create a sense of community and belonging for our guests, employees and franchise partners • continually educate ourselves and advance our understanding about DEI • sustain a culture that promotes diversity of thought and experiences • ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all • drive change in our company and industry through action and implementation ABOUT TERRAMOR OUTDOOR RESORTS Terramor Outdoor Resorts is the newest business venture of Kampgrounds of America, Inc. (KOA). KOA is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including a mix of franchised and company-owned properties. Founded in 1962, the mission of KOA is "connecting people to the outdoors and each other," and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and progressive. Terramor Outdoor Resorts (Terramor) offers elevated outdoor hospitality. The resort has high-end accommodations of canvas and hard-sided tents, a lodge with food and beverage, onsite nature trails and a pool and hot tub. Currently, there is one open and operating Terramor located in Bar Harbor, Maine, however KOA is building multiple new resorts across North America. REPORTS TO Restaurant Manager POSITION SUMMARY The Kitchen Supervisor will provide oversight for daily production of Kitchen 207 within the Lodge. This includes BOH service and preparation of our primary kitchen and pizza station. The kitchen supervisor is to work with the Restaurant Manager to ensure a high level of guest satisfaction through quality control and overall efficiency in the kitchen inline with standards set by General Manager and Assistant General Manager. This is an active, back of house position, and will be primarily a hands-on PM based role. SPECIFIC DUTIES Oversee food production to ensure quality and consistency in line with Terramor Outdoor Resorts standards, recipes, and product directions. Ensure timely delivery of food and maximize kitchen flow. Train kitchen associates to maximize production and minimize waste using established tools. Assign cleaning duties as allocated within cleaning schedule; strictly enforce the "clean as you go" policy. Assist Restaurant Manager in creation of daily specials to minimize waste. Ensure proper quantities of stock are pulled and prepared for daily service. Ensure overall daily cleanliness of kitchen and surrounding areas. Prepare daily production charts and schedules. Practice and role model safe work habits, wear protective equipment and follow OSHA and Food Safety Standard. Assist Restaurant Manager with ordering and inventory. Attend required department meetings. Perform other job-related duties as assigned. EXPECTED RESULTS All areas of the kitchen and storage areas are clean, properly stocked and well maintained. Adherence to all Terramor, federal, state and local standards and codes. Demonstrates strong leadership skills with a professional attitude towards staff. Create a safe work environment for guests and staff. Professional attitude dedicated to serving the needs of our guest with a willingness to exceed guest expectation. Sustain an atmosphere of excellent customer service. JOB QUALIFICATIONS A minimum of two (2) years kitchen experience Hear and speak the English language fluently Good verbal and written communication skills Ability to read and maintain a budget Knowledge of various restaurant equipment Knowledge of computer and cash register operation Ability to work in a fast-paced environment Ability to work nights, weekends, and holidays Excellent customer services skills Ability to lead and serve as a role model Must have sound judgment and discretional skills and be able to work with little or no supervision Prior food and beverage experience Maintain current food handler certification with ability to train staff Basic knowledge of local and state alcohol beverage laws Ability to maintain confidentiality PHYSICAL REQUIREMENTS Must be able to lift 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly Long periods of standing during season (90%) Ability to bend, stoop, kneel, crouch and climb Requires the use of hands/fingers to handle and feel Able to work both inside and outdoors frequently in various climates Capable of moving safely over uneven terrain Kampgrounds Of America, Inc. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status. Other details Pay Type Hourly Employment Indicator Seasonal Hiring Rate $22.00 Apply Now
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Mar 24, 2024
Full time
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Room Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Room Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Room Supervisor will perform all the duties of Server in addition to duties specific to the position. The Dining Room Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Mar 23, 2024
Full time
Morrison Healthcare Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry. Essential Duties and Responsibilities: Ensures patient and client satisfaction meeting and exceeding stated expectations. Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process. Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate. Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities. Performs other duties as assigned. Qualifications: 2 years of food service experience. Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations. Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation. Supervisory, leadership, management and coaching skills. Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels. Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. ServSafe Certification is preferred. Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Morrison Healthcare are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Morrison Healthcare maintains a drug-free workplace. Req ID: Morrison Healthcare WENDY GRAY PALMER req_classification
Key Responsibilities The Opportunity Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team. What You'll Do Planning And Coordinating Approach all encounter guests and colleagues in a friendly, service-oriented manner Remains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction. Coordinate with other departments to arrange for the delivery of requested services. Clearly project the visions of the department and measures progress Review scheduling and labor needs to meet the guests needs as well as maximize efficiency Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events. Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms. Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Execute Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensure all functions are set and staff is prepared and organized before required time on BEO Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive. Ensure proper setting of buffet tables and other food service tables. Supervise clearing and post function cleanup and garbage removal. Maintain clean and orderly back areas, pre-function areas and storage areas Assist with staff training programs. Conduct regular staff meetings to build rapport and ensures colleagues are well informed. What You'll Bring Experience & Education Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience. Recognized, advanced food service sanitation training course certification. Working knowledge of the Food & Beverage industry, Senior Living experience preferred. Location Information The Wellstead of Rogers & Diamondcrest is a beautiful community in Rogers, MN, with more than 230 units offering assisted living and Alzheimer's care.
Mar 21, 2024
Full time
Key Responsibilities The Opportunity Five Star Senior Living is actively seeking a Banquet Supervisor. As the Banquet Supervisor you will set, maintain, clean, and refresh all meeting and special event spaces within the Community. The supervisor will also oversee the set-up, closing and operations team. A Banquet Supervisor is interactive, approachable, and someone who brings a higher level of hospitality to the team. What You'll Do Planning And Coordinating Approach all encounter guests and colleagues in a friendly, service-oriented manner Remains alert of complaints and or unsatisfied community members and respond appropriately to ensure satisfaction. Coordinate with other departments to arrange for the delivery of requested services. Clearly project the visions of the department and measures progress Review scheduling and labor needs to meet the guests needs as well as maximize efficiency Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events. Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms. Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Execute Attend weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Maintain constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensure all functions are set and staff is prepared and organized before required time on BEO Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged and attractive. Ensure proper setting of buffet tables and other food service tables. Supervise clearing and post function cleanup and garbage removal. Maintain clean and orderly back areas, pre-function areas and storage areas Assist with staff training programs. Conduct regular staff meetings to build rapport and ensures colleagues are well informed. What You'll Bring Experience & Education Associate degree or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience. Recognized, advanced food service sanitation training course certification. Working knowledge of the Food & Beverage industry, Senior Living experience preferred. Location Information The Wellstead of Rogers & Diamondcrest is a beautiful community in Rogers, MN, with more than 230 units offering assisted living and Alzheimer's care.
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Supervisor will perform all the duties of Server/Cook in addition to duties specific to the position. The Dining Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Mar 20, 2024
Full time
Come join a food service team that creates memorable, healthy dining experiences that are delivered with respect, quality service and a smile! Come find your passion for food again with Glendale Dining Services! Joining our team means working for a company that cares about YOU as much as we care about excellent food quality and those we serve. Glendale Dining Services is on the lookout for a Dining Supervisor to join our team. Under the general supervision of the Location Manager, the Dining Supervisor manages the day-to-day operation of the dining rooms and all dining experiences including room service, tray delivery and is responsible for ensuring guest satisfaction and the consistent delivery of high quality of service and hospitality to residents and their families, co-workers, vendors and all visitors. The Dining Supervisor will perform all the duties of Server/Cook in addition to duties specific to the position. The Dining Supervisor is a member of the leadership team and in that role performs administrative functions as well as assists in the development, implementation, monitoring and enforcement of protocols and procedures, training, and program development. Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Must Haves: Team oriented with positive attitude Good people skills Ability to work quickly and efficiently Multitasking and time management skills Reliable & Prompt Eager to learn through training Cool in fast paced kitchen setting Experience from restaurant, food service or hospitality industry is a plus but not necessary. WE OFFER HANDS ON TRAINING! Reliable Transportation Satisfyingly Complete a background check, drug screen, TB test, and physical We offer a competitive benefits program that includes Medical, Dental, Vision, FSA, ST/LT, Life, Paid Vacations, Personal Time, a 401(k) with a company match, training, and opportunities for growth! Plus - get one meal per shift on us! PLEASE NOTE: Glendale Dining Services is an Affirmative Action/Equal Employment Opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, age, national origin, race/ethnicity, religion, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Mar 19, 2024
Full time
Job Details Job Location Baltimore MD - Baltimore, MD Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management Description Company: Parking Management Company - PMC Job Title: Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as a Valet Guest Service Manager at PMC! Are you a hospitality maestro? Do you thrive in the vibrant rhythm of high-end service, orchestrating seamless experiences and exceeding expectations? If your answer is a resounding "yes," then step into the pivotal role of Valet Guest Service Manager at PMC. Lead the way, inspire a team, and define exceptional valet service. As the heart of our valet operations, you'll wear many hats. You'll lead and motivate a team of parking professionals, fostering a collaborative and productive environment where everyone shines. You'll ensure smooth daily operations, upholding the highest service standards through clear policies and effective training. And when guests need that extra touch, you'll be their star performer, resolving concerns with a smile and exceeding expectations every step of the way. About the Role: As a Valet Guest Service Manager, you will play a pivotal role in overseeing the day-to-day operations of our valet team, ensuring the seamless delivery of exceptional guest service and consistently exceeding guest expectations. You will be responsible for leading, motivating, and developing a team of valets, upholding the highest standards of service quality, and contributing to the overall success of our valet operations. Responsibilities: Lead, motivate, and manage a team of valets, fostering a positive and productive work environment Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations Implement and enforce valet policies and procedures to maintain the highest standards of service quality Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge Address guest concerns and complaints promptly and professionally, ensuring their satisfaction Collaborate with hotel management and other departments to ensure seamless service integration Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions Maintain a safe and secure valet area, adhering to all safety and security protocols Contribute to the development and implementation of strategic initiatives to enhance the valet service This list is not all inclusive Qualifications Qualifications: Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience Proven track record of success in leading, motivating, and developing teams Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines Attention to detail and a commitment to maintaining the highest standards of service quality Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management Use of personal cell phones may be required for work purposes This list is not all inclusive Benefits: Competitive salary commensurate with experience Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations Professional development opportunities, including training, conferences, and mentorship programs Why Join PMC: Career Growth: PMC offers continuous growth opportunities. Dynamic Team: Be part of a dynamic and collaborative team environment. Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace. Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. About Parking Management Company (PMC): PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service. For more information and to explore our open positions, visit and EEO/ADA: Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle - Downtown offers an exceptional blend of service, style and comfort. You'll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage Beds. Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials. Come and experience all that The Emerald City has to offer with us! Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $19.19/Hr. Compensation Mid USD $23.99/Hr. Compensation Max USD $28.78/Hr.
Mar 19, 2024
Full time
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle - Downtown offers an exceptional blend of service, style and comfort. You'll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage Beds. Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials. Come and experience all that The Emerald City has to offer with us! Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Compensation Min USD $19.19/Hr. Compensation Mid USD $23.99/Hr. Compensation Max USD $28.78/Hr.
Avion Hospitality Employee Services LLC
Eatontown, New Jersey
The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Complies with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Always maintains a friendly and warm demeanor. Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and execute all relevant phases of the front desk computer system. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages, and promotions currently underway. Be familiar with all in-house groups. Be aware of all closed out and restricted dates. Follow and enforce all Avion Hospitality hotel credit policies. Be able to perform all duties of Guest Services Agent. Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met. Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel (set example for other employees, be the team leader). Assist the G.S.M. in ensuring that employees are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log). Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and all other employees. Ensure the maximization of room revenue through Rooms Merchandising. Answer all guest inquiries in a timely and professional nature. Be involved in departmental meetings, planning and execution. Help maintain productivity levels at or above budgeted standards. Perform any other duty as required by management. Assist in training of new hires and current employees on a regular basis. Attend meetings as required by management. Requirements At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must have a valid driver's license for the applicable state. Ability to convey information and ideas clearly. Ability to evaluate and select among alternative courses of action quickly and accurately. Ability to work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results. Ability to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Maintains composure and objectivity under pressure. Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Able to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need. Effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Ability to work with and understand financial information and data, and basic arithmetic
Mar 18, 2024
Full time
The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Complies with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Always maintains a friendly and warm demeanor. Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and execute all relevant phases of the front desk computer system. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages, and promotions currently underway. Be familiar with all in-house groups. Be aware of all closed out and restricted dates. Follow and enforce all Avion Hospitality hotel credit policies. Be able to perform all duties of Guest Services Agent. Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met. Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel (set example for other employees, be the team leader). Assist the G.S.M. in ensuring that employees are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log). Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner. Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and all other employees. Ensure the maximization of room revenue through Rooms Merchandising. Answer all guest inquiries in a timely and professional nature. Be involved in departmental meetings, planning and execution. Help maintain productivity levels at or above budgeted standards. Perform any other duty as required by management. Assist in training of new hires and current employees on a regular basis. Attend meetings as required by management. Requirements At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must have a valid driver's license for the applicable state. Ability to convey information and ideas clearly. Ability to evaluate and select among alternative courses of action quickly and accurately. Ability to work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results. Ability to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Maintains composure and objectivity under pressure. Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Able to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the need. Effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Ability to work with and understand financial information and data, and basic arithmetic
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Just 2 blocks from Midway Airport and 8 miles from downtown Chicago, Marriott Midway offers a free airport shuttle, a fitness center and a Starbucks in the lobby. Public Wi-Fi is free. Guest rooms at Chicago Marriott Midway feature a 32-inch cable LCD TV with HBO, and a work desk. Free Bath and Body Works amenities are in each bathroom. Dempsey's restaurant serves American cuisine for breakfast, lunch, dinner, and is available for room service. A TGI Friday's, open for lunch and dinner, is also on site. Free access is provided to the Chicago Marriot's indoor pool, which also has a whirlpool. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 16, 2024
Full time
Job Summary The Night Audit Supervisor is responsible for assisting the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. This role specifically supports the Front Office functions during the overnight hours. Responsibilities QUALIFICATIONS: At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 2 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience preferred. Must be proficient in Windows operating systems Company approved spreadsheets and word processing. Must have a valid driver's license from the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: Respond to all guest requests problems complaints and/or accidents presented at the Front Desk or through Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate coach counsel and discipline all Guest Services personnel according to Aimbridge Hospitality S.O.P.'s. Ensure compliance to brand and company training using the steps to effective training according to Aimbridge Hospitality standards. Prepare and conduct all Guest Services interviews and follow hiring procedures according to Aimbridge Hospitality S.O.P.'s. Conduct all 90 day and annual Guest Service employee performance appraisals according to S.O.P.'s. Develop employee morale and ensure training of Guest Services personnel. Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count. Attend all required Rooms Merchandizing meetings with all appropriate reports and documentation necessary to establish select sell guidelines and implement appropriate restrictions. Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy. Participate in required M.O.D. program as scheduled. Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement. Ensure all end of the month report dates are met i.e. Central Reservations Market Segment AAdvantage Travel Agent check registers etc. Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present with Wage Progress Report to General Manager weekly. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Aimbridge Hospitality S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting. Ensure that Wage Progress Productivity and the Ten Day Forecast are completed on a timely basis according to Aimbridge Hospitality S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers employees and other departments. Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc. Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use. Monitor the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s. Ensure implementation of all Aimbridge Hospitality policies and house rules. Understand hospitality terms. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Coordinate all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Attend monthly all-employee team meetings and any other functions required by management. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards. Obtain all necessary information when taking room reservations. Ensure logging and delivery of all messages packages and mail in a timely and professional manner. Be aware of all rates packages and promotions currently underway. Follow and enforce all Aimbridge Hospitality hotel credit policies. Process and handle guest laundry (property specific). Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees. Maintain and monitor 'Lost and Found' procedures and policies according to Aimbridge Hospitality standards. Establish and maintain key control system. Ensure participation within departmet for monthly Aimbridge team meeting. Focus the Guest Services Department on their role in contributing to the guest service scores. Monitor all V.I.P.'s special guests and requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures. Be familiar with all corporate sponsored programs such as airline mileage Triple Upgrade or V.I.P. programs and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases vouchering schedules forecasts reports and tracking logs. Conduct meetings according to Aimbridge Hospitality standards as required by management. Other duties as required. Property Details Just 2 blocks from Midway Airport and 8 miles from downtown Chicago, Marriott Midway offers a free airport shuttle, a fitness center and a Starbucks in the lobby. Public Wi-Fi is free. Guest rooms at Chicago Marriott Midway feature a 32-inch cable LCD TV with HBO, and a work desk. Free Bath and Body Works amenities are in each bathroom. Dempsey's restaurant serves American cuisine for breakfast, lunch, dinner, and is available for room service. A TGI Friday's, open for lunch and dinner, is also on site. Free access is provided to the Chicago Marriot's indoor pool, which also has a whirlpool. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Lake of the Torches Resort & Casino
Lac Du Flambeau, Wisconsin
DESCRIPTION OF DUTIES: The primary responsibility of this position is to supervise and manage the activities of the kitchen department staff and assist in the management of all kitchen department operations. Specific responsibilities include, but are not limited to the following: 1. Is responsible for assisting in the management and performance of the kitchen staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 2. Ensures that kitchen department staff is providing exceptional guest services to assist in guest relations, profitability of the kitchen department and the overall profitability of the Lake of the Torches Resort Casino. 3. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 4. Assigns daily activities and responsibilities to kitchen department staff. 5. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 6. Trains and orients kitchen staff to position responsibilities, food handling and preparation, department operating procedures and maintenance of hygiene and cleanliness guidelines. 7. Supervises the preparation, quality, delivery, portion controls and ticket times of all hot and cold menu items and special food requests. 8. Operates a variety of kitchen equipment including steamers, ovens, skillets, woks, deep fat fryers, range, choppers, slicers and mixers. 9. Manages and maintains stock rotation and all food inventories. 10. Is responsible for interfacing with the dining room staff related to service or quality issues and obtaining resolutions. 11. May assist in the performance of kitchen department staff activities to ensure guest expectations and kitchen department operations are performed in a timely and efficient manner. 12. Ensures compliance with State Health Department Regulations and addresses potential violations in a timely manner. 13. Works closely with the kitchen manager to analyze kitchen performance and implements enhancements to maximize revenues and increase guest satisfaction. 14. Is responsible for participating in the development and adherence to the kitchen department budget that may include staff and equipment forecasting. 15. Responsible for recommending and maintaining kitchen department objectives, standards and policies and procedures for review by the Kitchen Manager. 16. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Kitchen Manager of issues and outcomes. 17. Performs other duties as assigned. POSITION RELATIONSHIPS: Internal: Continuous contact with Food and Beverage staff and occasional contact with security, shipping and receiving, conventions and facility administration. External: Frequent contact with guests. Occasional contact with suppliers and sales representatives. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately fifteen associates. May be called upon to make supervisory decisions in other areas of the Food & Beverage department. May assume the responsibilities of the Kitchen Manager when the Kitchen Manager is not available. SUPERVISION RECEIVED: Operates independently with supervision received from the Kitchen Manager. May review major or unusual decisions with Kitchen Manager. EDUCATION: A high school education or equivalent is required. A Hospitality degree with an emphasis on Culinary Arts, or a Culinary Arts degree is preferred. ServSafe certification is required within 90 days of employment. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, kitchen environment is required. A minimum of three years prior experience preparing foods including the use of various types of cooking equipment and utensils, measuring and timing is required. SKILLS: Must possess excellent interpersonal, communication, delegation, prioritization, mathematical and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Basic familiarity with PC's and related software is preferred. WORKING ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within the kitchen with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where hazardous chemicals, sharp implements, spills, wet floors or guest behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Kitchen Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.
Mar 14, 2024
Full time
DESCRIPTION OF DUTIES: The primary responsibility of this position is to supervise and manage the activities of the kitchen department staff and assist in the management of all kitchen department operations. Specific responsibilities include, but are not limited to the following: 1. Is responsible for assisting in the management and performance of the kitchen staff including hiring, scheduling, performance reviews, disciplinary actions, payroll activities and training and development activities. 2. Ensures that kitchen department staff is providing exceptional guest services to assist in guest relations, profitability of the kitchen department and the overall profitability of the Lake of the Torches Resort Casino. 3. Assists in the monitoring of internal operations including daily operations, scheduling, management of policies and procedures and guest satisfaction. 4. Assigns daily activities and responsibilities to kitchen department staff. 5. Responsible for reviewing and assigning staff to appropriate shifts on a daily and weekly basis to ensure adequate staffing coverage. 6. Trains and orients kitchen staff to position responsibilities, food handling and preparation, department operating procedures and maintenance of hygiene and cleanliness guidelines. 7. Supervises the preparation, quality, delivery, portion controls and ticket times of all hot and cold menu items and special food requests. 8. Operates a variety of kitchen equipment including steamers, ovens, skillets, woks, deep fat fryers, range, choppers, slicers and mixers. 9. Manages and maintains stock rotation and all food inventories. 10. Is responsible for interfacing with the dining room staff related to service or quality issues and obtaining resolutions. 11. May assist in the performance of kitchen department staff activities to ensure guest expectations and kitchen department operations are performed in a timely and efficient manner. 12. Ensures compliance with State Health Department Regulations and addresses potential violations in a timely manner. 13. Works closely with the kitchen manager to analyze kitchen performance and implements enhancements to maximize revenues and increase guest satisfaction. 14. Is responsible for participating in the development and adherence to the kitchen department budget that may include staff and equipment forecasting. 15. Responsible for recommending and maintaining kitchen department objectives, standards and policies and procedures for review by the Kitchen Manager. 16. Resolves associate interdepartmental or guest disputes in accordance with established policies and procedures and informs Kitchen Manager of issues and outcomes. 17. Performs other duties as assigned. POSITION RELATIONSHIPS: Internal: Continuous contact with Food and Beverage staff and occasional contact with security, shipping and receiving, conventions and facility administration. External: Frequent contact with guests. Occasional contact with suppliers and sales representatives. SUPERVISORY RESPONSIBILITIES: Is responsible for the direct supervision of approximately fifteen associates. May be called upon to make supervisory decisions in other areas of the Food & Beverage department. May assume the responsibilities of the Kitchen Manager when the Kitchen Manager is not available. SUPERVISION RECEIVED: Operates independently with supervision received from the Kitchen Manager. May review major or unusual decisions with Kitchen Manager. EDUCATION: A high school education or equivalent is required. A Hospitality degree with an emphasis on Culinary Arts, or a Culinary Arts degree is preferred. ServSafe certification is required within 90 days of employment. EXPERIENCE: A minimum of two years supervisory experience in a high volume, full service, kitchen environment is required. A minimum of three years prior experience preparing foods including the use of various types of cooking equipment and utensils, measuring and timing is required. SKILLS: Must possess excellent interpersonal, communication, delegation, prioritization, mathematical and people management skills. Must be able to manage and maintain confidential and sensitive information with diplomacy and tact. Must maintain a professional demeanor in stressful situations as necessary. Basic familiarity with PC's and related software is preferred. WORKING ENVIRONMENT: 1. Work Conditions: The majority of responsibilities are performed within the kitchen with exposure to differentials in temperature. 2. Exposure to Hazards: Controlled exposure to high temperatures from cooking equipment and food preparation may occur. May be exposed to situations where hazardous chemicals, sharp implements, spills, wet floors or guest behaviors may create undesirable conditions. 3. Physical Requirements: Continual walking, bending, standing and lifting is required. BEHAVIORS: The vision, goals and objectives of Lake of the Torches Resort Casino requires the Kitchen Supervisor to perform in both a professional and personable manner. The manner in which the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor and fellow employee is a requisite of successful job performance. OTHER: Must attend all mandatory meetings and participate in departmental training and development sessions.
Employer: Yogis Kitchen Food Services (Victoria) Ltd. Position: Restaurant Supervisor No. of vacancies: 1 Wage: $19.15/hour Working Hours: 35 to 40 hours per week Location: 2527 Government Street, Victoria, British Columbia, V8T 4P6 Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years. Languages: English Starting Date: asap Responsibilities Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation, and safety procedures. Estimate and order ingredients and supplies. Hire food service staff, Ensure food service and quality control. Address customers' complaints or concerns. Maintain records of stock, repairs, sales, and wastage Prepare and submit reports, Prepare food order summaries for chef. Supervise and check assembly of trays, Supervise and check delivery of food trolleys, Establish work schedules. Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Team player Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking. Work site environment: Noisy, Hot Employment groups: This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth. How to apply:
Mar 13, 2024
Employer: Yogis Kitchen Food Services (Victoria) Ltd. Position: Restaurant Supervisor No. of vacancies: 1 Wage: $19.15/hour Working Hours: 35 to 40 hours per week Location: 2527 Government Street, Victoria, British Columbia, V8T 4P6 Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years. Languages: English Starting Date: asap Responsibilities Establish methods to meet work schedules. Supervise and co-ordinate activities of staff who prepare and portion food. Train staff in job duties, sanitation, and safety procedures. Estimate and order ingredients and supplies. Hire food service staff, Ensure food service and quality control. Address customers' complaints or concerns. Maintain records of stock, repairs, sales, and wastage Prepare and submit reports, Prepare food order summaries for chef. Supervise and check assembly of trays, Supervise and check delivery of food trolleys, Establish work schedules. Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Team player Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking. Work site environment: Noisy, Hot Employment groups: This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth. How to apply:
Fuel Distribution System Operator CDL A Fuel Delivery Driver $34+/HR LB&B Associates Inc. is currently seeking full-time fuel distribution system operators for our contract to provide fuel support services at San Clemente Island, CA. Position includes free lodging, 72 per day per-diem, and flight transportation to and from the island. Positions are minimum 40 hours per week, and may include rotating shifts, and weekends. Pay rate: $34.06 per hour. Effective April 1, 2024, the rate will increase to $35.42 per hour. Minimum qualifications include: Qualified candidates must have a minimum of 2 years experience, and high school diploma or equivalent. Must possess or be able to obtain a CDL A or CDL B with tanker and hazmat endorsements and a safe driving record. Responsibilities Responsible for safe and timely set-up, monitoring and transfer of fuel movements during a specific shift assignment. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to a safe and efficient operation. Perform Hot and Cold Refueling of aircraft in accordance with NAVAIR 00-T-109, i.e. Truck Cold Refueling and Pantograph Hot Refueling. Spill cleanup, maintenance scheduling, hazardous waste, and fuel quality assurance operations. Sample petroleum handling equipment and systems by various methods and means, from receipt to product issue. Complete all assignments directed by the manager or supervisor in a safe, efficient, and timely manner as required by Company rules and regulations and all Federal, State and local laws. Experienced in use of common fuel sampling equipment, aviation, and ground fuel sampling procedures, and conducting laboratory tests of petroleum products. Have a knowledge of automated tank gauging systems, high/low level alarms. FDSO positions will be cross trained in all areas of fuels operations. Other duties as assigned. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.
Mar 12, 2024
Fuel Distribution System Operator CDL A Fuel Delivery Driver $34+/HR LB&B Associates Inc. is currently seeking full-time fuel distribution system operators for our contract to provide fuel support services at San Clemente Island, CA. Position includes free lodging, 72 per day per-diem, and flight transportation to and from the island. Positions are minimum 40 hours per week, and may include rotating shifts, and weekends. Pay rate: $34.06 per hour. Effective April 1, 2024, the rate will increase to $35.42 per hour. Minimum qualifications include: Qualified candidates must have a minimum of 2 years experience, and high school diploma or equivalent. Must possess or be able to obtain a CDL A or CDL B with tanker and hazmat endorsements and a safe driving record. Responsibilities Responsible for safe and timely set-up, monitoring and transfer of fuel movements during a specific shift assignment. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to a safe and efficient operation. Perform Hot and Cold Refueling of aircraft in accordance with NAVAIR 00-T-109, i.e. Truck Cold Refueling and Pantograph Hot Refueling. Spill cleanup, maintenance scheduling, hazardous waste, and fuel quality assurance operations. Sample petroleum handling equipment and systems by various methods and means, from receipt to product issue. Complete all assignments directed by the manager or supervisor in a safe, efficient, and timely manner as required by Company rules and regulations and all Federal, State and local laws. Experienced in use of common fuel sampling equipment, aviation, and ground fuel sampling procedures, and conducting laboratory tests of petroleum products. Have a knowledge of automated tank gauging systems, high/low level alarms. FDSO positions will be cross trained in all areas of fuels operations. Other duties as assigned. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.
Fuel Distribution System Operator CDL A Fuel Delivery Driver $34+/HR LB&B Associates Inc. is currently seeking full-time fuel distribution system operators for our contract to provide fuel support services at San Clemente Island, CA. Position includes free lodging, 72 per day per-diem, and flight transportation to and from the island. Positions are minimum 40 hours per week, and may include rotating shifts, and weekends. Pay rate: $34.06 per hour. Effective April 1, 2024, the rate will increase to $35.42 per hour. Minimum qualifications include: Qualified candidates must have a minimum of 2 years experience, and high school diploma or equivalent. Must possess or be able to obtain a CDL A or CDL B with tanker and hazmat endorsements and a safe driving record. Responsibilities Responsible for safe and timely set-up, monitoring and transfer of fuel movements during a specific shift assignment. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to a safe and efficient operation. Perform Hot and Cold Refueling of aircraft in accordance with NAVAIR 00-T-109, i.e. Truck Cold Refueling and Pantograph Hot Refueling. Spill cleanup, maintenance scheduling, hazardous waste, and fuel quality assurance operations. Sample petroleum handling equipment and systems by various methods and means, from receipt to product issue. Complete all assignments directed by the manager or supervisor in a safe, efficient, and timely manner as required by Company rules and regulations and all Federal, State and local laws. Experienced in use of common fuel sampling equipment, aviation, and ground fuel sampling procedures, and conducting laboratory tests of petroleum products. Have a knowledge of automated tank gauging systems, high/low level alarms. FDSO positions will be cross trained in all areas of fuels operations. Other duties as assigned. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.
Mar 12, 2024
Fuel Distribution System Operator CDL A Fuel Delivery Driver $34+/HR LB&B Associates Inc. is currently seeking full-time fuel distribution system operators for our contract to provide fuel support services at San Clemente Island, CA. Position includes free lodging, 72 per day per-diem, and flight transportation to and from the island. Positions are minimum 40 hours per week, and may include rotating shifts, and weekends. Pay rate: $34.06 per hour. Effective April 1, 2024, the rate will increase to $35.42 per hour. Minimum qualifications include: Qualified candidates must have a minimum of 2 years experience, and high school diploma or equivalent. Must possess or be able to obtain a CDL A or CDL B with tanker and hazmat endorsements and a safe driving record. Responsibilities Responsible for safe and timely set-up, monitoring and transfer of fuel movements during a specific shift assignment. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to a safe and efficient operation. Perform Hot and Cold Refueling of aircraft in accordance with NAVAIR 00-T-109, i.e. Truck Cold Refueling and Pantograph Hot Refueling. Spill cleanup, maintenance scheduling, hazardous waste, and fuel quality assurance operations. Sample petroleum handling equipment and systems by various methods and means, from receipt to product issue. Complete all assignments directed by the manager or supervisor in a safe, efficient, and timely manner as required by Company rules and regulations and all Federal, State and local laws. Experienced in use of common fuel sampling equipment, aviation, and ground fuel sampling procedures, and conducting laboratory tests of petroleum products. Have a knowledge of automated tank gauging systems, high/low level alarms. FDSO positions will be cross trained in all areas of fuels operations. Other duties as assigned. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employer is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, national origin, age, protected veteran status, disability status, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, or any other protected factor by country, regional or local law.