Job Description Returning UsersLog Back InUnit Description Do you excel in developing diverse teams, crafting food-focused strategies and evolving client relationships for multiple clients with different needs? Are you a people person with a passion for great food? Then you could be the ideal candidate for the Resident District Manager position in Omaha, Nebraska. Sodexo Campus Dining is seeking a dynamic Resident District Manager, Creighton University located in Omaha Nebraska Creighton University is a private, Jesuit catholic institution that was founded in 1878. It has a total undergraduate enrollment of over 4000 students. We proudly embrace our roots in the Jesuit Catholic tradition, while believing in the importance of respecting each individual, their experiences, and their own traditions. You will find Creighton challenges students by providing an education that's personal and focused on success, provides a community that cares, and encourages them to find their light and spark change. This is education for the greater good, and we see Creighton Dining as an integral part of the Creighton experience. As the Resident District Manager, you will be the central point of contact for Daily Dining operations at Creighton University. In this role you will oversee, plan, coordinate, and aid in the execution of service logistics for two Residence Dining Halls, Retail Operations which includes working with national brands, High End Catering, Micro Markets and Concessions at Caniglia Stadium, DJ Sokol arena, and the Jesuit Community housing. You will act as the bridge between client/key stakeholders and operations teams to formulate fully actionable plans for the operations team to execute. This role requires a strategic leader with a service-oriented mindset stemming from a passion for hospitality, love for culinary events and affinity for customer success. Relocation Assistance and Annual Incentive Bonus programs are available! Is This the Opportunity you have been looking for? The ideal candidate: can oversee multi-location dining operations, collaborate with diverse teams, implement innovative solutions to ensure we deliver not just exceptional dining experiences and events, but memories that resonate with our clients and their guests. As we continue to grow with our clients there are multiple projects that will allow a successful candidate to showcase organization and project management skills. Are You the One? We are looking for candidates who: have previous success in managing a higher education University Campus account preferred OR, 5 years of experience as General Manager of Dining in multi-unit setting, contract management preferred demonstrate strategic leadership for current university dining trends, lead with exceptional financial acumen, effective talent management, strong communication with executive clients and innovative project management skills. demonstrate experience of success with campus Concessions, Resident Dining, and Catering are equally important to the successful execution of this role. possess superior interpersonal skills, able to articulate ideas, thoughts, and opinions, professionally and clearly within all levels of client and Sodexo's organizations. To learn more about Creighton University - visit: Omaha, Nebraska is situated along the Missouri River. It lies approximately 10 miles north of the mouth of the Platte River. With a fresh mix of artsy attractions and outdoor adventures, plus family favorites and sweet dining, this city is one big surprise. Sound like the Leadership role you have been looking for? APPLY TODAY and join the Sodexo Team at Creighton! Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apr 12, 2024
Full time
Job Description Returning UsersLog Back InUnit Description Do you excel in developing diverse teams, crafting food-focused strategies and evolving client relationships for multiple clients with different needs? Are you a people person with a passion for great food? Then you could be the ideal candidate for the Resident District Manager position in Omaha, Nebraska. Sodexo Campus Dining is seeking a dynamic Resident District Manager, Creighton University located in Omaha Nebraska Creighton University is a private, Jesuit catholic institution that was founded in 1878. It has a total undergraduate enrollment of over 4000 students. We proudly embrace our roots in the Jesuit Catholic tradition, while believing in the importance of respecting each individual, their experiences, and their own traditions. You will find Creighton challenges students by providing an education that's personal and focused on success, provides a community that cares, and encourages them to find their light and spark change. This is education for the greater good, and we see Creighton Dining as an integral part of the Creighton experience. As the Resident District Manager, you will be the central point of contact for Daily Dining operations at Creighton University. In this role you will oversee, plan, coordinate, and aid in the execution of service logistics for two Residence Dining Halls, Retail Operations which includes working with national brands, High End Catering, Micro Markets and Concessions at Caniglia Stadium, DJ Sokol arena, and the Jesuit Community housing. You will act as the bridge between client/key stakeholders and operations teams to formulate fully actionable plans for the operations team to execute. This role requires a strategic leader with a service-oriented mindset stemming from a passion for hospitality, love for culinary events and affinity for customer success. Relocation Assistance and Annual Incentive Bonus programs are available! Is This the Opportunity you have been looking for? The ideal candidate: can oversee multi-location dining operations, collaborate with diverse teams, implement innovative solutions to ensure we deliver not just exceptional dining experiences and events, but memories that resonate with our clients and their guests. As we continue to grow with our clients there are multiple projects that will allow a successful candidate to showcase organization and project management skills. Are You the One? We are looking for candidates who: have previous success in managing a higher education University Campus account preferred OR, 5 years of experience as General Manager of Dining in multi-unit setting, contract management preferred demonstrate strategic leadership for current university dining trends, lead with exceptional financial acumen, effective talent management, strong communication with executive clients and innovative project management skills. demonstrate experience of success with campus Concessions, Resident Dining, and Catering are equally important to the successful execution of this role. possess superior interpersonal skills, able to articulate ideas, thoughts, and opinions, professionally and clearly within all levels of client and Sodexo's organizations. To learn more about Creighton University - visit: Omaha, Nebraska is situated along the Missouri River. It lies approximately 10 miles north of the mouth of the Platte River. With a fresh mix of artsy attractions and outdoor adventures, plus family favorites and sweet dining, this city is one big surprise. Sound like the Leadership role you have been looking for? APPLY TODAY and join the Sodexo Team at Creighton! Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry. What We Offer Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 5 years Basic Functional Experience - 5 years Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Apr 07, 2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
JOB SUMMARY:To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved. ESSENTIAL JOB FUNCTIONS: Showroom Hosts to ensure the customer transaction and attendance is to the Caesars Entertainment top tier satisfaction and that all show queues are correctly executed Upon arrival, make sure that the theater is in presentable condition prior to opening doors - refer to Daily Inspection Checklist. Attend pre-shift meeting with Showroom Supervisor, as scheduled prior to opening doors. Attendance is mandatory. Be in assigned area by designated time, on radio and earpiece, ready to work. Work directly with Showroom Supervisor to ensure that all policies and procedures are correctly executed Work directly with Box Office to ensure VIP & VVIP guests are handled appropriately, seating reconfigurations are known and managed, Exhibit sound judgement when making decisions that affect the flow of the customers in and out of the venues Ability and willingness to work any assignment. (Assignments include, but not limited to, checking patrons' cameras or any recording devices, setup and strike of chairs, tables, entrance stanchions, sign holders, taking and/or scanning tickets, handing out programs, escorting patrons to seats assist patrons' special needs, such as helping those with wheelchairs, coordinating backstage tours, etc.) Understand and perform duties of assignment. Monitor physical surroundings in assigned area prior to and throughout show for safety, cleanliness and functionality; notify the Showroom Supervisor of concerns. Respond quickly and courteously to patrons' needs, questions, comments, or concerns with answers and/or action. At end of show/event, walk through assigned area retrieving lost items, etc. and turn them in to Security. Submit assigned reports as directed QUALIFICATIONS: Enjoy working with public. Ability to provide quality customer service. Ability to solve problems quickly and courteously. Excellent communication and problem-solving skills, including ability to maintain composure under stress. Part time, flexible shifts, available to work nights and weekends, including holidays. Prior customer service experience preferred. Experience in a theater/show/event setting is highly desired. Understand and adhere to established policies and procedures. Actively assist with established Front of House emergency procedures. Familiar with location and operation of emergency exits and equipment. Assist House Manager with procedures for injuries, medical problems, etc. Assist patrons with ADA / special needs. Ability to provide accurate knowledge to patrons regarding venue logistics (i.e. location of ticket office, restrooms, concessions, information about the show/event, general building history, etc.) Ability to write show reports Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of flashlight. Ability to repeatedly climb stairs - up and down - to provide effective staff coverage in all areas of venues, as needed. Ability to lift 75 lbs. items such as stanchions, boxes, chairs, tables etc. Ability to stand/walk for long periods, sometimes for the entire duration of the show/event. Education: High School graduate or equivalent. Experience: Prior military, police, or security background is a plus, but not required for this position. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Personal Characteristics / Attributes: Friendly, outgoing personality a must. Neat, Professional appearance Ability to handle situations quickly, efficiently, and safely. Must be at least 21 years of age. Must have excellent written and verbal skills. Strenuous duties include substantial amount of standing, walking, bending and lifting. Must be able to comply with all physical and mental requirements. Must be able to work in a loud and dark environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 14, 2024
Full time
JOB SUMMARY:To monitor the quality of service to customers attending shows/events in entertainment venues and assist in shows/events preparation and conclusion. Responsible for scanning show tickets, escorting guests to their assigned section, and securing the venue during a show performance. During all showroom and theater performances ensuring operational efficiency and the highest level of customer service is achieved. ESSENTIAL JOB FUNCTIONS: Showroom Hosts to ensure the customer transaction and attendance is to the Caesars Entertainment top tier satisfaction and that all show queues are correctly executed Upon arrival, make sure that the theater is in presentable condition prior to opening doors - refer to Daily Inspection Checklist. Attend pre-shift meeting with Showroom Supervisor, as scheduled prior to opening doors. Attendance is mandatory. Be in assigned area by designated time, on radio and earpiece, ready to work. Work directly with Showroom Supervisor to ensure that all policies and procedures are correctly executed Work directly with Box Office to ensure VIP & VVIP guests are handled appropriately, seating reconfigurations are known and managed, Exhibit sound judgement when making decisions that affect the flow of the customers in and out of the venues Ability and willingness to work any assignment. (Assignments include, but not limited to, checking patrons' cameras or any recording devices, setup and strike of chairs, tables, entrance stanchions, sign holders, taking and/or scanning tickets, handing out programs, escorting patrons to seats assist patrons' special needs, such as helping those with wheelchairs, coordinating backstage tours, etc.) Understand and perform duties of assignment. Monitor physical surroundings in assigned area prior to and throughout show for safety, cleanliness and functionality; notify the Showroom Supervisor of concerns. Respond quickly and courteously to patrons' needs, questions, comments, or concerns with answers and/or action. At end of show/event, walk through assigned area retrieving lost items, etc. and turn them in to Security. Submit assigned reports as directed QUALIFICATIONS: Enjoy working with public. Ability to provide quality customer service. Ability to solve problems quickly and courteously. Excellent communication and problem-solving skills, including ability to maintain composure under stress. Part time, flexible shifts, available to work nights and weekends, including holidays. Prior customer service experience preferred. Experience in a theater/show/event setting is highly desired. Understand and adhere to established policies and procedures. Actively assist with established Front of House emergency procedures. Familiar with location and operation of emergency exits and equipment. Assist House Manager with procedures for injuries, medical problems, etc. Assist patrons with ADA / special needs. Ability to provide accurate knowledge to patrons regarding venue logistics (i.e. location of ticket office, restrooms, concessions, information about the show/event, general building history, etc.) Ability to write show reports Ability to read event ticket (visual acuity corrected to read as small as 11-font print) in dim lighting with use of flashlight. Ability to repeatedly climb stairs - up and down - to provide effective staff coverage in all areas of venues, as needed. Ability to lift 75 lbs. items such as stanchions, boxes, chairs, tables etc. Ability to stand/walk for long periods, sometimes for the entire duration of the show/event. Education: High School graduate or equivalent. Experience: Prior military, police, or security background is a plus, but not required for this position. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Personal Characteristics / Attributes: Friendly, outgoing personality a must. Neat, Professional appearance Ability to handle situations quickly, efficiently, and safely. Must be at least 21 years of age. Must have excellent written and verbal skills. Strenuous duties include substantial amount of standing, walking, bending and lifting. Must be able to comply with all physical and mental requirements. Must be able to work in a loud and dark environment. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Job Description: Works closely with F&B Supervisors or Managers to monitor Concessions standards and operational guidelines within the MAC and Stir for a specific shift to ensure consistent high quality service standards are maintained. Assists Supervisors or Managers with accountability for Concession attendants and bartenders for day to day operations to include: Leading team with proper open and closing shift duties, daily shift plan/buzz focuses, verification of daily cash receipts and maintaining food and beverage audit procedures. Accountable for meeting or exceeding all State of Iowa and the Company's sanitation requirements (ServSafe). Monitoring/implementation inventory and proper inventory usage. Training and assisting employees with customer's questions, core job duties, and InfoGenesis systems. Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned and will assist with Banquet events as necessary. Qualifications: Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Physically mobile with reasonable accommodations including ability to lift up to 75 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Apr 14, 2024
Full time
The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Job Description: Works closely with F&B Supervisors or Managers to monitor Concessions standards and operational guidelines within the MAC and Stir for a specific shift to ensure consistent high quality service standards are maintained. Assists Supervisors or Managers with accountability for Concession attendants and bartenders for day to day operations to include: Leading team with proper open and closing shift duties, daily shift plan/buzz focuses, verification of daily cash receipts and maintaining food and beverage audit procedures. Accountable for meeting or exceeding all State of Iowa and the Company's sanitation requirements (ServSafe). Monitoring/implementation inventory and proper inventory usage. Training and assisting employees with customer's questions, core job duties, and InfoGenesis systems. Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned and will assist with Banquet events as necessary. Qualifications: Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Physically mobile with reasonable accommodations including ability to lift up to 75 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Apr 07, 2024
Full time
Job title Assistant Director of Dining Services Reports to Director of Operations Department Dining Services Administration FLSA Status Full-Time, Exempt Position Summary Responsible for management of all aspects of multiple dining service operations and administrative tasks. Oversee multiple dining operations between three campuses and has multiple direct reports (General Managers). Liaison to the University and serves on multiple committees. Report directly to the Director of Operations and the Executive Director of the organization. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Supervises and directs the activities of the CDS dining service operations which may include catering and concessions. Inspects and evaluates on-site food preparation, sanitation, merchandising and service standards. Modernizes and improves food production and service techniques. Recommends new concepts and service points. Maintains pricing and portion standards and FSA policies in all units. In conjunction with the Human Resources Director, plans and conducts training classes for service personnel as needed. Plans and conducts market research and focus groups, to provide the best possible food service for dining patrons by identifying trends, needs and desires. Develops a competent team of managers, appraising them of problems and coaching them for immediate improvement as needed, holding management meetings and engaging in a total quality management process. Responsible for the marketing of units under their jurisdiction. Responsible for developing budgets, and monitoring and operating the units within the approved budgets. Maintains excellent public relations with the student body as well as the college community. Assists or may oversee the catering division with catering operations. Assists or may oversee a student based dining service review committee. Work on projects as assigned by the Director of Operations or Executive Director. Participate on campus committees as directed. Assists or may oversee specific support departments of the dining operations. Education and Training Bachelor's degree plus three years' experience ( or Associates degree required plus five years' experience) in extensive general management in a large volume, multi-unit food service organization in the multi-million-dollar range, including operational and financial expertise Desired Qualifications Committed to service excellence. Ability to handle multitasking effectively. Good visual acuity for reading reports, computer work, etc. Experience with University food service is preferred. Exceptional organizational, interpersonal, and communication skills required. Must be computer literate and familiar with MS Office and computerized food production systems. Catering background preferred. Work Environment The working environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors. The position mainly operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to lift, bend, reach, and any other physical demands of the position. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Prefer ServSafe and TIPS Certification Travel Travel between campus' and may need to attend conferences, special events Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.