Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and SPOTLIGHT ON SERVICE skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light to guests. Greets guest at assigned tables and ensures each guest has a dining room menu; obtains the meal and beverage order and gives to kitchen personnel for preparation. Obtains the food and beverage when prepared, delivers order to respective guest, and then moves on to service another table. Returns to each assigned table periodically to ascertain whether additional items are desired. When guests have completed their meal, a dessert is suggested and check presented. Requires having a basic knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures. Responsible for cash and comp check transactions. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Position is located in a cigarette"â smoke environment. Requirements:Ability to carry and balance service tray on shoulder. Must have legible handwriting. Prior waiter/waitress experience preferred. Able to read English and requires basic math skills. Able to change schedule with short notice. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physical / Mental Demands: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must present a well-groomed appearance. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
Mar 26, 2024
Full time
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors and SPOTLIGHT ON SERVICE skills. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light to guests. Greets guest at assigned tables and ensures each guest has a dining room menu; obtains the meal and beverage order and gives to kitchen personnel for preparation. Obtains the food and beverage when prepared, delivers order to respective guest, and then moves on to service another table. Returns to each assigned table periodically to ascertain whether additional items are desired. When guests have completed their meal, a dessert is suggested and check presented. Requires having a basic knowledge of menu prices and composition of food and beverage menu items, daily specials and proper placing procedures. Responsible for cash and comp check transactions. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification. Position is located in a cigarette"â smoke environment. Requirements:Ability to carry and balance service tray on shoulder. Must have legible handwriting. Prior waiter/waitress experience preferred. Able to read English and requires basic math skills. Able to change schedule with short notice. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Physical / Mental Demands: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must present a well-groomed appearance. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).' Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Mar 21, 2024
Full time
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Mar 20, 2024
Full time
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Mar 20, 2024
Full time
The host is in charge of allocating guests to tables and getting them seated in the correct section. Maintaining a well-organized seating chart is essential to not overload one server, and making sure work is distributed fairly among the wait staff. A Server's responsibility is attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders. They also ensure the timely delivery of food and beverages by checking on their tables periodically throughout the service time. A Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools. Benefits include PTO, tips, Retention bonus up to $3,000 and Simple IRA with employer match. Experience is not required but preferred. We look forward to meeting you!
Serves drinks to guests in a timely fashion and attentive to guests, making them feel welcomed at all times. Principal Duties & Responsibilities: Observes guests to respond to their needs. Follows alcohol awareness procedures regarding company's responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines. Takes beverage orders and communicates it to bartender. Assists in the preparation of drinks and presents drinks to guests. Serves both alcoholic and non-alcoholic beverages to casino guests. Requests ID from customers when legal age is questionable. Removes empty or dirty glasses and bottles and returns them to bar or kitchen. Keeps service area stocked and cleaned. Provides fast, exceptional service and receives satisfaction comments on internal shops. Handles money according to procedure and secures all monies at the end of each shift. Maintains quick and prompt service while maintaining a smile. Maintains round times of 20 minutes or less on Casino Floor for drink service. Carries full trays of no more than 20 drinks on tray. Adheres to department and property policies and procedures. Maintains knowledge of property information, including memorabilia. Serves as an ambassador of goodwill while working and at guest and public relation functions. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Resolves service problems according to guidelines. Provides personalized service and uses guest name. Speaks positively when talking with guests and co-workers. Promotes casino events and programs. Accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination. Knowledge, Skills, and Abilities Required: High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Prevent Human Trafficking Working Conditions Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking C Extreme Heat O Sitting R Temperature Changes O Lifting C Wet R Carrying C Humid O Pushing O Noise C Pulling O Vibration R Climbing O Hazards O Balancing O Atmospheric Conditions O Stooping O Cigarette Smoke C Kneeling O Crouching O Crawling R Reaching C Handling C Grasping C Feeling C Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work X Medium work _ Heavy work _ Very heavy work
Mar 13, 2024
Full time
Serves drinks to guests in a timely fashion and attentive to guests, making them feel welcomed at all times. Principal Duties & Responsibilities: Observes guests to respond to their needs. Follows alcohol awareness procedures regarding company's responsible beverage service, monitors guest consumption, and intervenes as needed according to guidelines. Takes beverage orders and communicates it to bartender. Assists in the preparation of drinks and presents drinks to guests. Serves both alcoholic and non-alcoholic beverages to casino guests. Requests ID from customers when legal age is questionable. Removes empty or dirty glasses and bottles and returns them to bar or kitchen. Keeps service area stocked and cleaned. Provides fast, exceptional service and receives satisfaction comments on internal shops. Handles money according to procedure and secures all monies at the end of each shift. Maintains quick and prompt service while maintaining a smile. Maintains round times of 20 minutes or less on Casino Floor for drink service. Carries full trays of no more than 20 drinks on tray. Adheres to department and property policies and procedures. Maintains knowledge of property information, including memorabilia. Serves as an ambassador of goodwill while working and at guest and public relation functions. Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor. Resolves service problems according to guidelines. Provides personalized service and uses guest name. Speaks positively when talking with guests and co-workers. Promotes casino events and programs. Accepts consequences of not adhering to departmental standards, which may include discipline up to and including termination. Knowledge, Skills, and Abilities Required: High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Knowledge, Skills, and Abilities Required: A. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position. B. Skills: Specific skills such as computer usage, communication, 10-key touch, etc. C. Abilities: The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.) High school diploma or general education degree (GED). Must be 21 years of age. Previous experience as a waitress, preferable in a similar environment. Must be able to communicate clearly and effectively with all Hard Rockers and guests Possess excellent guest service skills. Must be able to read, write legibly, understand and speak English. Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed. Able to work flexible hours and days. Also able to work banquets and special events. Know or able to learn tray service and cocktail ingredients. Must meet professional appearance standards as prescribed by Hard Rock policy. Able to stand and walk for up to four hours wearing one-inch heels. Able to work in a fast paced and often crowded environment. Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. Ability to interpret a variety of instructions. Must project a professional and positive image. High energy level. Excellent interpersonal skills. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Training All employees are required to complete mandatory compliance training within thirty (30) days of hire date, then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position: Active Shooter Awareness Training Counterfeit Currency Prevention General Employee Safety Training Hazard Communication Responsible Gaming Awareness Training Title 31 Introduction and Overview Title 31 SAR Incident Reporting Awareness Training Sexual Harassment Awareness for Frontline TRMG Title 26 & Form 8300 for Non-Casino Departments Prevent Human Trafficking Working Conditions Physical Demands How Often Environmental Conditions How Often Standing C Extreme Cold R Walking C Extreme Heat O Sitting R Temperature Changes O Lifting C Wet R Carrying C Humid O Pushing O Noise C Pulling O Vibration R Climbing O Hazards O Balancing O Atmospheric Conditions O Stooping O Cigarette Smoke C Kneeling O Crouching O Crawling R Reaching C Handling C Grasping C Feeling C Talking C Hearing C Repetitive Motions C Eye/Hand/Foot Coordination C C=Constantly (5-8 hours per shift), F=Frequently (2-5 hours per shift), O=Occasionally (Up to 2 hours per shift), R=Rarely (does not exist as regular part of job) Please check the physical strength of the job from the categories listed below. _ Little physical effort _ Light work X Medium work _ Heavy work _ Very heavy work
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Stock bar items daily and fill the ice bins as needed. Assume duties of the bartender and cocktail waitresses during breaks. Replace bottles on the Berg Beverage System, juices and beer kegs on the line. Empty the garbage and mop the floors as needed. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Mar 22, 2024
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Stock bar items daily and fill the ice bins as needed. Assume duties of the bartender and cocktail waitresses during breaks. Replace bottles on the Berg Beverage System, juices and beer kegs on the line. Empty the garbage and mop the floors as needed. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Understand and adhere to established cash handling procedures and policies. Assist with cleaning the bar area and with inventory. Appropriately use all bar equipment and cash handling systems. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station, MICROS cash register system; Serving trays and cash caddy; beverage dispensers; blender; ice cart/tub; hand dolly; cleaning materials; wet mops and brooms. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of gaming laws and regulations. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Job Description Chef De Cuisine Upscale Bistro-Culinary Professional Are you a Chef De Cuisine passionate about your culinary skills? We are seeking a Professional Chef De Cuisine with strong leadership building skills and high energy. To become the Chef De Cuisine of this establishment, apply today for our location in Whitefish, Montana. We employ hospitality professionals who are competitive, expect to win and can build sales. We are a great company for talented Culinary Professionals to make their mark! Don't miss this fresh, exciting and rewarding career opportunity as a Chef De Cuisine in Whitefish, Montana. Title of Position: Chef De Cuisine Job Description: The Chef De Cuisine position plays a crucial role by educating and mentoring the kitchen staff, keeping them up to date with menu adjustments, and maintaining consistent top-quality ingredients in every dish. The focal point for this role is to build top-line sales and guest counts through the delivery of a competitively superior team that the Chef De Cuisine recruits, trains, and mentors. The ability to build and manage an excellent kitchen team is essential to success in this role. The Chef De Cuisine is responsible for maintaining proper food safety and ensuring all sanitation procedures are met. This role requires a deep understanding of culinary best practices and operational standards, with excellent attention to detail and a commitment to maintaining high standards at all times. Working collaboratively with the rest of the team to ensure all culinary aspects of the business are running smoothly is a must for this position. Flexibility, adaptability, and willingness to take on new challenges are critical to success as a Chef De Cuisine. Overall, dedication to delivering exceptional cuisine and outstanding leadership, combined with culinary expertise and strategic thinking, is crucial to success in this position and integral to the success of the business. Benefits: • Competitive Starting Salary • Medical, Dental, Vision, and Life Insurance • Thorough and Ongoing Training Qualifications: • The Chef De Cuisine must possess 3-5 years high-volume Kitchen Management experience. • Proven experience creating a safe work environment incorporating team work and professional development is necessary for the Chef De Cuisine. • The Chef De Cuisine must have proven success in controlling of costs associated with running a profitable business such as food, labor and beverage • The Chef De Cuisine must have a scratch kitchen experience along with a strong passion for culinary excellence • The ability to perform basic math calculations and knowledge of systems, methods and processes is a must for the Chef De Cuisine. Apply Now -Chef De Cuisine located in Whitefish, Montana If you would like to be considered for this position, email your resume to Office Phone Number Meet Your Recruiter Rhonda Gingell Rhonda Gingell started working in the restaurant/hospitality industry while in high school as a waitress with Mazzio's Pizza. While attending College of the Ozarks working on her Hospitality Degree she worked overseeing server training for Candlestick Inn in Branson, a premier upscale dining restaurant overlooking downtown Branson. Through a lot of hard work Rhonda made her way into a Service Manager position. Rhonda is now overseeing the Montana, North Dakota, South Dakota and Wyoming markets of Gecko Hospitality as a Franchise Partner. Connect on LinkedIn Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Mar 21, 2024
Full time
Job Description Chef De Cuisine Upscale Bistro-Culinary Professional Are you a Chef De Cuisine passionate about your culinary skills? We are seeking a Professional Chef De Cuisine with strong leadership building skills and high energy. To become the Chef De Cuisine of this establishment, apply today for our location in Whitefish, Montana. We employ hospitality professionals who are competitive, expect to win and can build sales. We are a great company for talented Culinary Professionals to make their mark! Don't miss this fresh, exciting and rewarding career opportunity as a Chef De Cuisine in Whitefish, Montana. Title of Position: Chef De Cuisine Job Description: The Chef De Cuisine position plays a crucial role by educating and mentoring the kitchen staff, keeping them up to date with menu adjustments, and maintaining consistent top-quality ingredients in every dish. The focal point for this role is to build top-line sales and guest counts through the delivery of a competitively superior team that the Chef De Cuisine recruits, trains, and mentors. The ability to build and manage an excellent kitchen team is essential to success in this role. The Chef De Cuisine is responsible for maintaining proper food safety and ensuring all sanitation procedures are met. This role requires a deep understanding of culinary best practices and operational standards, with excellent attention to detail and a commitment to maintaining high standards at all times. Working collaboratively with the rest of the team to ensure all culinary aspects of the business are running smoothly is a must for this position. Flexibility, adaptability, and willingness to take on new challenges are critical to success as a Chef De Cuisine. Overall, dedication to delivering exceptional cuisine and outstanding leadership, combined with culinary expertise and strategic thinking, is crucial to success in this position and integral to the success of the business. Benefits: • Competitive Starting Salary • Medical, Dental, Vision, and Life Insurance • Thorough and Ongoing Training Qualifications: • The Chef De Cuisine must possess 3-5 years high-volume Kitchen Management experience. • Proven experience creating a safe work environment incorporating team work and professional development is necessary for the Chef De Cuisine. • The Chef De Cuisine must have proven success in controlling of costs associated with running a profitable business such as food, labor and beverage • The Chef De Cuisine must have a scratch kitchen experience along with a strong passion for culinary excellence • The ability to perform basic math calculations and knowledge of systems, methods and processes is a must for the Chef De Cuisine. Apply Now -Chef De Cuisine located in Whitefish, Montana If you would like to be considered for this position, email your resume to Office Phone Number Meet Your Recruiter Rhonda Gingell Rhonda Gingell started working in the restaurant/hospitality industry while in high school as a waitress with Mazzio's Pizza. While attending College of the Ozarks working on her Hospitality Degree she worked overseeing server training for Candlestick Inn in Branson, a premier upscale dining restaurant overlooking downtown Branson. Through a lot of hard work Rhonda made her way into a Service Manager position. Rhonda is now overseeing the Montana, North Dakota, South Dakota and Wyoming markets of Gecko Hospitality as a Franchise Partner. Connect on LinkedIn Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Host NOW OPEN, APPLY TODAY THE TOASTED YOLK CAFE is the fastest growing breakfast and brunch concept in Texas and is now opening in Dothan Alabama Toasted Yolk will be the place to be! About the Toasted Yolk Café The Toasted Yolk Café is a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. The Toasted Yolk Café is dedicated to serving dishes made with only the highest-quality ingredients and served in a vibrant and comfortable atmosphere. The restaurant is committed to unwavering quality of food, farm-to-table freshness and unmatched service. The menus offered are tailored to meals enjoyed throughout the day, allowing diners to enjoy egg specialties and coffee in the morning, refreshing cocktails and savory pancakes at brunch, and a variety of delicious salads, sandwiches and soups at lunch. Our Culture at Toasted Yolk is simple "Show the Love" Be engaged, be energetic, fun, positive and go the "Extra Mile"! Own it and act on it! Your job is to create an exceptional dining experience and develop moments for the guest to cherish and take with them through your work! You will wash dishes, clean, prep quickly and efficiently. Help the cooks and servers by providing the cleanest dishes, pots, pans, glasses, and silverware Only one shift, no dinners! Hours are 7 am till 3 pm. You're out most days by 4pm to spend with your family for dinner every night and on weekends! Must be able to work in a very busy, fast pace, high energy atmosphere and work the early morning hours. You'll be on your feet all day for up to 10 hours. Must be able to lift 40 lbs. Must be 21 years or older and authorized to work in the U.S. Lots of room for growth and advancement! This position won't last long, please apply today if this sounds like you! Job Types: Full-time, Part-time GENERAL RESPONSIBILITIES Refers to Daily Schedule for shift responsibilities. Responsible for providing leadership, coaching, and direction to Waitstaff. At beginning of shift, perform walk thru inspection of the dining room to ensure areas are correctly set up for service. Prepares Floor Map and Waiter/Waitress listing and obtains approval from Management before posting. Directs Waitstaff to preview the Floor Map & Waiter/Waitress Listing for station assignment, pre-shift prep assignments and post-shift clean-up assignments. During game time", continual travel thru out the dining room to ensure total guest satisfaction. Assist with the transition to the mid-shift (if applicable). Assists in breaking employees as directed by the manager on duty, re-assigning stations as needed to completely cover dining room during break periods. Greets guests in a timely and friendly manner. Fulfils guest needs and assists with special requests. Checks frequently with tables to ensure excellence in food and service. Handles guest concerns and complaints properly and in a calm, professional manner using LAST (Listen, Apologize, Solve, and Thank) approach. Ensures that our guest have a great dining experience every time they visit by following the GOLDEN Rules of service: G Greet guests immediately with a SMILE! O Offer suggestions and assistance to our guests L Leave a great impression on your guests D Deliver food that is hot, fresh and delicious E Ensure that everything is clean and organized N Never leave a guest unhappy-Do what it takes to make it right! Communicates with Management on any guest comments on complaints. Ensures 30 minutes Bathroom cleaning procedures are being performed. Responsible for monitoring and ensuring Waitstaff compliance with all company procedures and guidelines. Monitors shift close-out by Waitstaff & checks all server stations using the close-out checklist. Effectively communicates product, equipment, or operational issues to Management in a timely manner. Washes hands frequently Assist Management in any way that is conducive to the efficient operation of the cafe Follows Daily Departmental Closing Procedures and checks with Management before leaving.
Mar 18, 2024
Full time
Host NOW OPEN, APPLY TODAY THE TOASTED YOLK CAFE is the fastest growing breakfast and brunch concept in Texas and is now opening in Dothan Alabama Toasted Yolk will be the place to be! About the Toasted Yolk Café The Toasted Yolk Café is a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. The Toasted Yolk Café is dedicated to serving dishes made with only the highest-quality ingredients and served in a vibrant and comfortable atmosphere. The restaurant is committed to unwavering quality of food, farm-to-table freshness and unmatched service. The menus offered are tailored to meals enjoyed throughout the day, allowing diners to enjoy egg specialties and coffee in the morning, refreshing cocktails and savory pancakes at brunch, and a variety of delicious salads, sandwiches and soups at lunch. Our Culture at Toasted Yolk is simple "Show the Love" Be engaged, be energetic, fun, positive and go the "Extra Mile"! Own it and act on it! Your job is to create an exceptional dining experience and develop moments for the guest to cherish and take with them through your work! You will wash dishes, clean, prep quickly and efficiently. Help the cooks and servers by providing the cleanest dishes, pots, pans, glasses, and silverware Only one shift, no dinners! Hours are 7 am till 3 pm. You're out most days by 4pm to spend with your family for dinner every night and on weekends! Must be able to work in a very busy, fast pace, high energy atmosphere and work the early morning hours. You'll be on your feet all day for up to 10 hours. Must be able to lift 40 lbs. Must be 21 years or older and authorized to work in the U.S. Lots of room for growth and advancement! This position won't last long, please apply today if this sounds like you! Job Types: Full-time, Part-time GENERAL RESPONSIBILITIES Refers to Daily Schedule for shift responsibilities. Responsible for providing leadership, coaching, and direction to Waitstaff. At beginning of shift, perform walk thru inspection of the dining room to ensure areas are correctly set up for service. Prepares Floor Map and Waiter/Waitress listing and obtains approval from Management before posting. Directs Waitstaff to preview the Floor Map & Waiter/Waitress Listing for station assignment, pre-shift prep assignments and post-shift clean-up assignments. During game time", continual travel thru out the dining room to ensure total guest satisfaction. Assist with the transition to the mid-shift (if applicable). Assists in breaking employees as directed by the manager on duty, re-assigning stations as needed to completely cover dining room during break periods. Greets guests in a timely and friendly manner. Fulfils guest needs and assists with special requests. Checks frequently with tables to ensure excellence in food and service. Handles guest concerns and complaints properly and in a calm, professional manner using LAST (Listen, Apologize, Solve, and Thank) approach. Ensures that our guest have a great dining experience every time they visit by following the GOLDEN Rules of service: G Greet guests immediately with a SMILE! O Offer suggestions and assistance to our guests L Leave a great impression on your guests D Deliver food that is hot, fresh and delicious E Ensure that everything is clean and organized N Never leave a guest unhappy-Do what it takes to make it right! Communicates with Management on any guest comments on complaints. Ensures 30 minutes Bathroom cleaning procedures are being performed. Responsible for monitoring and ensuring Waitstaff compliance with all company procedures and guidelines. Monitors shift close-out by Waitstaff & checks all server stations using the close-out checklist. Effectively communicates product, equipment, or operational issues to Management in a timely manner. Washes hands frequently Assist Management in any way that is conducive to the efficient operation of the cafe Follows Daily Departmental Closing Procedures and checks with Management before leaving.
Job Type Full-time, Part-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav• er• ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) The Busser assists the servers with clearing tables, and stocking supplies and condiment stations, while maintaining a friendly and professional image. Responsibilities include but are not limited to: Remove soiled plates, glasses and silverware and take to the kitchen and separate. Place condiments, creamer at tables, and move waitress/waiter tips to the front of the table for pickup. Maintain cleanliness of floors throughout shift, especially the buffet area, and mop at the end of shift. Reset all tables properly, including salt, pepper and sugar holders. Assist servers as needed. Requirements EDUCATION, EXPERIENCE AND TRAINING: High School education or equivalent experience. Current WA State Health Food Handlers Card. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED : Performs job functions with attention to detail, speed and accuracy Ability to prioritize and organize, uses time efficiently Resolve problems using good judgment, displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions Understands guest's service needs Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly Team members will enjoy: 80 hours Paid Time Off Medical, Dental and Vision Basic Life Insurance 401K Education Reimbursement Program Career Development and Advanced Opportunities Team Member Referral program ($300 per team member referred!) And more! Maverick Gaming , based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers. Salary Description $10.25/ hour
Mar 13, 2024
Full time
Job Type Full-time, Part-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav• er• ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) The Busser assists the servers with clearing tables, and stocking supplies and condiment stations, while maintaining a friendly and professional image. Responsibilities include but are not limited to: Remove soiled plates, glasses and silverware and take to the kitchen and separate. Place condiments, creamer at tables, and move waitress/waiter tips to the front of the table for pickup. Maintain cleanliness of floors throughout shift, especially the buffet area, and mop at the end of shift. Reset all tables properly, including salt, pepper and sugar holders. Assist servers as needed. Requirements EDUCATION, EXPERIENCE AND TRAINING: High School education or equivalent experience. Current WA State Health Food Handlers Card. SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED : Performs job functions with attention to detail, speed and accuracy Ability to prioritize and organize, uses time efficiently Resolve problems using good judgment, displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions Understands guest's service needs Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly Team members will enjoy: 80 hours Paid Time Off Medical, Dental and Vision Basic Life Insurance 401K Education Reimbursement Program Career Development and Advanced Opportunities Team Member Referral program ($300 per team member referred!) And more! Maverick Gaming , based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers. Salary Description $10.25/ hour
Busser NOW OPEN, APPLY TODAY THE TOASTED YOLK CAFE is the fastest growing breakfast and brunch concept in Texas and is now opening in Dothan Alabama Toasted Yolk will be the place to be! About the Toasted Yolk Café The Toasted Yolk Café is a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. The Toasted Yolk Café is dedicated to serving dishes made with only the highest-quality ingredients and served in a vibrant and comfortable atmosphere. The restaurant is committed to unwavering quality of food, farm-to-table freshness and unmatched service. The menus offered are tailored to meals enjoyed throughout the day, allowing diners to enjoy egg specialties and coffee in the morning, refreshing cocktails and savory pancakes at brunch, and a variety of delicious salads, sandwiches and soups at lunch. Our Culture at Toasted Yolk is simple "Show the Love" Be engaged, be energetic, fun, positive and go the "Extra Mile"! Own it and act on it! Your job is to create an exceptional dining experience and develop moments for the guest to cherish and take with them through your work! You will wash dishes, clean, prep quickly and efficiently. Help the cooks and servers by providing the cleanest dishes, pots, pans, glasses, and silverware Only one shift, no dinners! Hours are 7 am till 3 pm. You're out most days by 4pm to spend with your family for dinner every night and on weekends! Must be able to work in a very busy, fast pace, high energy atmosphere and work the early morning hours. You'll be on your feet all day for up to 10 hours. Must be able to lift 40 lbs. Must be 18 years or older and authorized to work in the U.S. Lots of room for growth and advancement! This position won't last long, please apply today if this sounds like you! Job Types: Full-time, Part-time GENERAL REQUIREMENTS Must be at least 18 years of age. Must be able to lift up to 40 lbs. Must be able to bend, stoop, reach, and wipe. Must be able to stand for long periods of time and move around at a brisk pace. Must be able to work well under stress and exercise good judgment when dealing with guest problems and complaints. Must be able to work on time in a company approved uniform. Must maintain a professional appearance at all times. Must actively participate in daily Huddles. Must possess excellent communication skills and be a customer service champion. Must be able to effectively communicate with guests and other team members. Must follow proper food handling, safety, sanitation, and cleaning standards per The Toasted Yolk Food Safety & Sanitation Manual. Must be knowledgeable of menu items, food quality standards, promotions, and daily specials. Must be knowledgeable of Food-to-Go procedures and be able to accurately package Food-to-Go orders. Must be able to work as a team with all staff and Management. May be required to assist and/or give breaks in other departments. GENERAL RESPONSIBILITIES Refers to Daily Schedule for shift responsibilities. Responsible for providing leadership, coaching, and direction to Waitstaff. At beginning of shift, perform walk thru inspection of the dining room to ensure areas are correctly set up for service. Prepares Floor Map and Waiter/Waitress listing and obtains approval from Management before posting. Directs Waitstaff to preview the Floor Map & Waiter/Waitress Listing for station assignment, pre-shift prep assignments and post-shift clean-up assignments. During game time", continual travel thru out the dining room to ensure total guest satisfaction. Assist with the transition to the mid-shift (if applicable). Assists in breaking employees as directed by the manager on duty, re-assigning stations as needed to completely cover dining room during break periods. Greets guests in a timely and friendly manner. Fulfils guest needs and assists with special requests. Checks frequently with tables to ensure excellence in food and service. Handles guest concerns and complaints properly and in a calm, professional manner using LAST (Listen, Apologize, Solve, and Thank) approach. Ensures that our guest have a great dining experience every time they visit by following the GOLDEN Rules of service: G Greet guests immediately with a SMILE! O Offer suggestions and assistance to our guests L Leave a great impression on your guests D Deliver food that is hot, fresh and delicious E Ensure that everything is clean and organized N Never leave a guest unhappy-Do what it takes to make it right! Communicates with Management on any guest comments on complaints. Ensures 30 minutes Bathroom cleaning procedures are being performed. Responsible for monitoring and ensuring Waitstaff compliance with all company procedures and guidelines. Monitors shift close-out by Waitstaff & checks all server stations using the close-out checklist. Effectively communicates product, equipment, or operational issues to Management in a timely manner. Washes hands frequently Assist Management in any way that is conducive to the efficient operation of the cafe Follows Daily Departmental Closing Procedures and checks with Management before leaving.
Mar 12, 2024
Full time
Busser NOW OPEN, APPLY TODAY THE TOASTED YOLK CAFE is the fastest growing breakfast and brunch concept in Texas and is now opening in Dothan Alabama Toasted Yolk will be the place to be! About the Toasted Yolk Café The Toasted Yolk Café is a full-service neighborhood eatery featuring reimagined interpretations of traditional breakfast and lunch classics. The Toasted Yolk Café is dedicated to serving dishes made with only the highest-quality ingredients and served in a vibrant and comfortable atmosphere. The restaurant is committed to unwavering quality of food, farm-to-table freshness and unmatched service. The menus offered are tailored to meals enjoyed throughout the day, allowing diners to enjoy egg specialties and coffee in the morning, refreshing cocktails and savory pancakes at brunch, and a variety of delicious salads, sandwiches and soups at lunch. Our Culture at Toasted Yolk is simple "Show the Love" Be engaged, be energetic, fun, positive and go the "Extra Mile"! Own it and act on it! Your job is to create an exceptional dining experience and develop moments for the guest to cherish and take with them through your work! You will wash dishes, clean, prep quickly and efficiently. Help the cooks and servers by providing the cleanest dishes, pots, pans, glasses, and silverware Only one shift, no dinners! Hours are 7 am till 3 pm. You're out most days by 4pm to spend with your family for dinner every night and on weekends! Must be able to work in a very busy, fast pace, high energy atmosphere and work the early morning hours. You'll be on your feet all day for up to 10 hours. Must be able to lift 40 lbs. Must be 18 years or older and authorized to work in the U.S. Lots of room for growth and advancement! This position won't last long, please apply today if this sounds like you! Job Types: Full-time, Part-time GENERAL REQUIREMENTS Must be at least 18 years of age. Must be able to lift up to 40 lbs. Must be able to bend, stoop, reach, and wipe. Must be able to stand for long periods of time and move around at a brisk pace. Must be able to work well under stress and exercise good judgment when dealing with guest problems and complaints. Must be able to work on time in a company approved uniform. Must maintain a professional appearance at all times. Must actively participate in daily Huddles. Must possess excellent communication skills and be a customer service champion. Must be able to effectively communicate with guests and other team members. Must follow proper food handling, safety, sanitation, and cleaning standards per The Toasted Yolk Food Safety & Sanitation Manual. Must be knowledgeable of menu items, food quality standards, promotions, and daily specials. Must be knowledgeable of Food-to-Go procedures and be able to accurately package Food-to-Go orders. Must be able to work as a team with all staff and Management. May be required to assist and/or give breaks in other departments. GENERAL RESPONSIBILITIES Refers to Daily Schedule for shift responsibilities. Responsible for providing leadership, coaching, and direction to Waitstaff. At beginning of shift, perform walk thru inspection of the dining room to ensure areas are correctly set up for service. Prepares Floor Map and Waiter/Waitress listing and obtains approval from Management before posting. Directs Waitstaff to preview the Floor Map & Waiter/Waitress Listing for station assignment, pre-shift prep assignments and post-shift clean-up assignments. During game time", continual travel thru out the dining room to ensure total guest satisfaction. Assist with the transition to the mid-shift (if applicable). Assists in breaking employees as directed by the manager on duty, re-assigning stations as needed to completely cover dining room during break periods. Greets guests in a timely and friendly manner. Fulfils guest needs and assists with special requests. Checks frequently with tables to ensure excellence in food and service. Handles guest concerns and complaints properly and in a calm, professional manner using LAST (Listen, Apologize, Solve, and Thank) approach. Ensures that our guest have a great dining experience every time they visit by following the GOLDEN Rules of service: G Greet guests immediately with a SMILE! O Offer suggestions and assistance to our guests L Leave a great impression on your guests D Deliver food that is hot, fresh and delicious E Ensure that everything is clean and organized N Never leave a guest unhappy-Do what it takes to make it right! Communicates with Management on any guest comments on complaints. Ensures 30 minutes Bathroom cleaning procedures are being performed. Responsible for monitoring and ensuring Waitstaff compliance with all company procedures and guidelines. Monitors shift close-out by Waitstaff & checks all server stations using the close-out checklist. Effectively communicates product, equipment, or operational issues to Management in a timely manner. Washes hands frequently Assist Management in any way that is conducive to the efficient operation of the cafe Follows Daily Departmental Closing Procedures and checks with Management before leaving.
Job Description Executive Chef Luxury Resort We are searching for a hardworking Executive Chef with enthusiasm for the hospitality industry. If this sounds like your style as an Executive Chef, apply today in Saratoga, WY! Our history of hospitality continues to inspire us to always provide a warm and inviting experience for our guests. Our company is continuing to grow, which is why we are looking for even more upbeat, and passionate hospitality professionals. Our resort is on a vast area of natural beauty to explore, with many different unique amenities, as well as delicious menu items. If working in a place where you are able to thrive in your creativity and passion for hospitality, do not miss this opportunity! Don't miss this great opportunity, apply today for our location in Saratoga, WY. Title of Position: Executive Chef Job Description: Our Executive Chef must be detail oriented and highly committed to excellence. The Executive Chef must have great communication skills. As our Executive Chef, you'll be accountable for all culinary aspects of the business, as well as oversee all Food & Beverage areas of our beautiful resort. Our resort includes banquet facilities, so the Executive Chef will also have to oversee all catering and events. Selecting, coaching, and developing an outstanding culinary team will be among the responsibilities of the Executive Chef. The Executive Chef will work for and with the executive team to continually create, develop, and enhance the F&B department. This will be done not only with innovative recipes, but standards of guest service and throughout high levels of operations. The Chef at this location will be required to embrace technology and become innovative with menu items, as well as creative with food preparation. Developing the team to exceed expectations and to abide by all safety and health standards is crucial as our Executive Chef. Benefits: • Competitive Starting Salary • Medical, Dental, and Vision Insurance • 401K • All Food Included • Help With Housing Qualifications: • The Executive Chef should have a high school diploma or GED with a Culinary degree or a minimum of five years of industry experience • The Executive Chef must have excellent communication skills and have an ownership mentality of their kitchen • The Executive Chef must have proven success in controlling of costs associated with running a profitable business such as food, labor, and beverage • Our Executive Chef must be a self-starter that can take charge of our F&B department • The Executive Chef must be actively involved in all menu creation and have knowledge of current food and beverage trends Apply Now - Executive Chef located in Saratoga, WY If you would like to be considered for this position, email your resume to Office # Meet Your Recruiter Rhonda Gingell Rhonda Gingell started working in the restaurant/hospitality industry while in high school as a waitress with Mazzio's Pizza. While attending College of the Ozarks working on her Hospitality Degree she worked overseeing server training for Candlestick Inn in Branson, a premier upscale dining restaurant overlooking downtown Branson. Through a lot of hard work Rhonda made her way into a Service Manager position. Rhonda is now overseeing the Montana, North Dakota, South Dakota and Wyoming markets of Gecko Hospitality as a Franchise Partner. Connect on LinkedIn Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.
Mar 11, 2024
Full time
Job Description Executive Chef Luxury Resort We are searching for a hardworking Executive Chef with enthusiasm for the hospitality industry. If this sounds like your style as an Executive Chef, apply today in Saratoga, WY! Our history of hospitality continues to inspire us to always provide a warm and inviting experience for our guests. Our company is continuing to grow, which is why we are looking for even more upbeat, and passionate hospitality professionals. Our resort is on a vast area of natural beauty to explore, with many different unique amenities, as well as delicious menu items. If working in a place where you are able to thrive in your creativity and passion for hospitality, do not miss this opportunity! Don't miss this great opportunity, apply today for our location in Saratoga, WY. Title of Position: Executive Chef Job Description: Our Executive Chef must be detail oriented and highly committed to excellence. The Executive Chef must have great communication skills. As our Executive Chef, you'll be accountable for all culinary aspects of the business, as well as oversee all Food & Beverage areas of our beautiful resort. Our resort includes banquet facilities, so the Executive Chef will also have to oversee all catering and events. Selecting, coaching, and developing an outstanding culinary team will be among the responsibilities of the Executive Chef. The Executive Chef will work for and with the executive team to continually create, develop, and enhance the F&B department. This will be done not only with innovative recipes, but standards of guest service and throughout high levels of operations. The Chef at this location will be required to embrace technology and become innovative with menu items, as well as creative with food preparation. Developing the team to exceed expectations and to abide by all safety and health standards is crucial as our Executive Chef. Benefits: • Competitive Starting Salary • Medical, Dental, and Vision Insurance • 401K • All Food Included • Help With Housing Qualifications: • The Executive Chef should have a high school diploma or GED with a Culinary degree or a minimum of five years of industry experience • The Executive Chef must have excellent communication skills and have an ownership mentality of their kitchen • The Executive Chef must have proven success in controlling of costs associated with running a profitable business such as food, labor, and beverage • Our Executive Chef must be a self-starter that can take charge of our F&B department • The Executive Chef must be actively involved in all menu creation and have knowledge of current food and beverage trends Apply Now - Executive Chef located in Saratoga, WY If you would like to be considered for this position, email your resume to Office # Meet Your Recruiter Rhonda Gingell Rhonda Gingell started working in the restaurant/hospitality industry while in high school as a waitress with Mazzio's Pizza. While attending College of the Ozarks working on her Hospitality Degree she worked overseeing server training for Candlestick Inn in Branson, a premier upscale dining restaurant overlooking downtown Branson. Through a lot of hard work Rhonda made her way into a Service Manager position. Rhonda is now overseeing the Montana, North Dakota, South Dakota and Wyoming markets of Gecko Hospitality as a Franchise Partner. Connect on LinkedIn Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States and Canada have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.