Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Apr 24, 2024
Full time
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details Our modern accommodations appeal to the long-term traveler, with suites ranging from individual studios to two-bedroom units featuring fully equipped kitchens and all the necessary amenities to ensure guests maintain the same daily routine as they do at home. Our extended-stay hotel's convenient location is next door to the Black Canyon Conference Center and near Castles N' Coasters. The Bureau of Land Management National Training Center and Grand Canyon University are also just minutes away. We help guests maintain their daily routines by providing a complimentary, hot breakfast each morning, on-site laundry, free wireless high-speed Internet access and an on-site fitness center with cardiovascular equipment, as well as an outdoor pool to stay cool during the warm temperatures. We offer one of the most welcoming extended-stay hotels in North Phoenix, TownePlace Suites Phoenix North. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description To oversee the daily operations of the pool area and bar ensuring all guest needs are met. Responsibilities Supervises pool operations associates at Rancho Las Palmas for its Guests, Associates and owners Ensures that all pool operations are in accordance with Rancho Las Palmas policies Assists the Pool & Recreation Manager in interviewing and training pool staff Meets regularly with the Pool & Recreation Manager to review incidents, current issues and keeps Leadership informed at all times on major incidents Enforces all Resort rules, regulations and the Resort's standards of conduct Schedule monthly trainings and tests to ensure that all pool staff are ready and prepared for any type of emergency. Assist in monitoring schedules, attendance and punch edits on a daily basis Schedule Pool Operations to ensure all posts are covered Assist with daily duties in pool deck, as needed, by maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. Perform other duties as needed Qualifications Must be 18 years of age or older Must be able to work outside in extreme weather conditions and around water (pool) Must have excellent communication and customer service skills Must have at least one year hospitality related experience or customer service experience. Must have the ability to walk, bend, stoop, kneel, push, pull and lift up to 50Lbs unassisted Previous supervisory experience preferred Candidate must be able to handle extreme weather outdoors and work in various weather conditions. Pay: $23/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Apr 23, 2024
Full time
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description To oversee the daily operations of the pool area and bar ensuring all guest needs are met. Responsibilities Supervises pool operations associates at Rancho Las Palmas for its Guests, Associates and owners Ensures that all pool operations are in accordance with Rancho Las Palmas policies Assists the Pool & Recreation Manager in interviewing and training pool staff Meets regularly with the Pool & Recreation Manager to review incidents, current issues and keeps Leadership informed at all times on major incidents Enforces all Resort rules, regulations and the Resort's standards of conduct Schedule monthly trainings and tests to ensure that all pool staff are ready and prepared for any type of emergency. Assist in monitoring schedules, attendance and punch edits on a daily basis Schedule Pool Operations to ensure all posts are covered Assist with daily duties in pool deck, as needed, by maintaining organization of chairs, picking up pool towels, helping move umbrellas, picking up trash, assisting in activities, life guards etc. Perform other duties as needed Qualifications Must be 18 years of age or older Must be able to work outside in extreme weather conditions and around water (pool) Must have excellent communication and customer service skills Must have at least one year hospitality related experience or customer service experience. Must have the ability to walk, bend, stoop, kneel, push, pull and lift up to 50Lbs unassisted Previous supervisory experience preferred Candidate must be able to handle extreme weather outdoors and work in various weather conditions. Pay: $23/hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 12, 2024
Full time
Essential Functions: (Include the following. Other job related duties may be assigned.) • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. • Flexibility to travel and relocate for future growth opportunities. • Access all function of computer system according to established procedures and standards. • Rotate between the various Food and Beverage Departments, i.e. Restaurant, Bar, Banquets, etc. to learn and perform all applicable job functions. • Shadow respective department manager, supervisor, or General Manager to learn management functions within respective area(s). • Ensures compliance with and completion of all daily operational procedures of assigned Department(s). • Ensures communication with General Manager, all other Department Managers, and staff. • Assists with managing all aspects of employee performance to ensure productivity and a quality work environment. • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the assigned department(s). • Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. • Follows-up and maintains compliance with all Shaner, Franchise, Safety and OSHA programs, policies, procedures and reports. • Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. • Monitor staff performance in all phases of service and job functions. • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. • Assist staff with their job functions to ensure optimum service to guests. • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. • Observe guest reactions and confer frequently with staff to ensure guest satisfaction. • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day; promote positive guest relations at all times. • Monitor and handle guest complaints ensuring guest satisfaction. • Assist guests with reports of lost/stolen articles, following hotel policy. • Adhere to hotel and franchise requirements for guest/employee accidents or injuries and in emergency situations. • Assist with daily/weekly payroll records and other reports as needed. • Report any damages, maintenance problems or safety hazards to the Engineering Department. • Complete all other duties as assigned. Supervisory Responsibilities: Will assist Food and Beverage Manager and other management staff to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !