Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Mar 26, 2024
Full time
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Job Description Come join the team who makes vacation dreams for guests come to life, while building an empowering career for themselves with a worldwide leader in vacation ownership Cedar Breaks Lodge & Spa is a beautiful vacation ownership property with hiking trails, national parks and an abundance of picturesque vistas nearby. An outdoor enthusiast's dream, Cedar Breaks Lodge and Spa boasts cozy suites with fireplaces and on-site spa with sauna and steam room, creating an inviting space to warm up after a day on the nearby mountain slopes. We are in search of a General Manager who is a talented, experienced leader responsible for the operational management, exceptional service scores, team culture, profitability of the resort, and works in partnership with the resort's internal ownership's Homeowners Association(s). Responsibilities include: Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions. Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity. Collaborates and build partnerships and works collaboratively with others to meet shared objectives. Action oriented taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Direct the leaders of the front office, housekeeping, maintenance, security and recreation. Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team. Owner relations Commitment and dedication to our Spirit of Service culture. Ensure guest/owner safety and security; maintain crisis management plan. Works closely with developer, homeowners' association, project management and in-house sales and marketing. We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Global Most Loved Workplaces list in 2023, awarded three sought-after Stevie Awards in The Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and two Silver Stevie Awards for Achievement in Corporate Social Responsibility and our very own Lauren George earning Communications Professional of the Year and maintaining our a Great Place to Work certification for the second year in a row. Qualifications Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort. Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status. Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion. Must possess excellent written and verbal communication skills. Minimum of 2 years of prior General Manager experience Relocation assistance available for qualified candidates. This position qualifies for an annual bonus and long-term incentives. Why do Team Members Like Working for us? Excellent health care options (medical, dental, and vision that encourage preventative care - that start on day 1!). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 26, 2024
Full time
Job Description Come join the team who makes vacation dreams for guests come to life, while building an empowering career for themselves with a worldwide leader in vacation ownership Cedar Breaks Lodge & Spa is a beautiful vacation ownership property with hiking trails, national parks and an abundance of picturesque vistas nearby. An outdoor enthusiast's dream, Cedar Breaks Lodge and Spa boasts cozy suites with fireplaces and on-site spa with sauna and steam room, creating an inviting space to warm up after a day on the nearby mountain slopes. We are in search of a General Manager who is a talented, experienced leader responsible for the operational management, exceptional service scores, team culture, profitability of the resort, and works in partnership with the resort's internal ownership's Homeowners Association(s). Responsibilities include: Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions. Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity. Collaborates and build partnerships and works collaboratively with others to meet shared objectives. Action oriented taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Direct the leaders of the front office, housekeeping, maintenance, security and recreation. Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team. Owner relations Commitment and dedication to our Spirit of Service culture. Ensure guest/owner safety and security; maintain crisis management plan. Works closely with developer, homeowners' association, project management and in-house sales and marketing. We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Global Most Loved Workplaces list in 2023, awarded three sought-after Stevie Awards in The Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and two Silver Stevie Awards for Achievement in Corporate Social Responsibility and our very own Lauren George earning Communications Professional of the Year and maintaining our a Great Place to Work certification for the second year in a row. Qualifications Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort. Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status. Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion. Must possess excellent written and verbal communication skills. Minimum of 2 years of prior General Manager experience Relocation assistance available for qualified candidates. This position qualifies for an annual bonus and long-term incentives. Why do Team Members Like Working for us? Excellent health care options (medical, dental, and vision that encourage preventative care - that start on day 1!). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
HILTON COLLEGE STATION Located less than two miles from the Texas A&M University and Northgate district lies the Hilton College Station and Conference Center. Facility details: 303 guest rooms, more than 27,000 SQ FT of meeting space, The Gallery Bar, The Bell Ranch Restaurant and The Lobby Market THE ROLE Position: Restaurant Server Reports To: Food & Beverage Manager, Restaurant Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers. ESSENTIAL JOB FUNCTION: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side-work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: Three - six months in a food/beverage services environment or establishment. Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Mar 25, 2024
Full time
HILTON COLLEGE STATION Located less than two miles from the Texas A&M University and Northgate district lies the Hilton College Station and Conference Center. Facility details: 303 guest rooms, more than 27,000 SQ FT of meeting space, The Gallery Bar, The Bell Ranch Restaurant and The Lobby Market THE ROLE Position: Restaurant Server Reports To: Food & Beverage Manager, Restaurant Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers. ESSENTIAL JOB FUNCTION: Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side-work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: Three - six months in a food/beverage services environment or establishment. Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Job Description WHO ARE WE? Come join our dedicated team at South Port Square, a wonderful place to work! South Port Square is a 40-acre campus in Port Charlotte close to Charlotte Harbor and Punta Gorda and is one of Florida's best kept secrets! You'll join a team with a strong work ethic, with management and co-workers who want to make a positive impact on our residents' lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at South Port Square. For over 30 years, South Port Square has been addressing the growing needs of the retiring and senior communities. Today, South Port Square is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation's leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at South Port Square. ABOUT THE ROLE: The Utility Worker performs several kitchen activities including pot washing, dish washing, general cleaning duties and storing food and non-food supplies. Here are a few of the daily responsibilities of a Dishwasher/Busser: Performs under the direction of supervisory personnel, dish and pot washing, general cleaning duties and storing food and non-food supplies. Sets up the dish and pot washing area. Prepares for dish washing and washes pots, dishes, and utensils. Distributes and stores clean pots, dishes, and utensils. Cleans and sanitizes production equipment, work surfaces and kitchen according to cleaning schedules and procedures. Empties trash containers as required. Maintains standards for personal appearance and cleanliness. Maintains safe and sanitary conditions. Attends in-service training and education sessions as assigned. Performs specific work duties and responsibilities as assigned by supervisor. Here are a few of the qualifications we need you to have: Have experience of setting up and operating dishwashing equipment. Are team players! Can generate a warm, friendly, and caring manner on first impression. Can communicate effectively with residents, families, staff, and visitors. Maintain the highest level of confidentiality. What We Offer: Work today, get paid tomorrow with DailyPay! South Port Square now offers DailyPay - a program that allows employees to access their earned income on demand, as it's earned. Benefits for full and part-time staff, including health, dental, vision, 401K and more! Fun, caring, inclusive work environment! Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Part-Time Salary: From $14.40 per hour If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
Mar 21, 2024
Full time
Job Description WHO ARE WE? Come join our dedicated team at South Port Square, a wonderful place to work! South Port Square is a 40-acre campus in Port Charlotte close to Charlotte Harbor and Punta Gorda and is one of Florida's best kept secrets! You'll join a team with a strong work ethic, with management and co-workers who want to make a positive impact on our residents' lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at South Port Square. For over 30 years, South Port Square has been addressing the growing needs of the retiring and senior communities. Today, South Port Square is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation's leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at South Port Square. ABOUT THE ROLE: The Utility Worker performs several kitchen activities including pot washing, dish washing, general cleaning duties and storing food and non-food supplies. Here are a few of the daily responsibilities of a Dishwasher/Busser: Performs under the direction of supervisory personnel, dish and pot washing, general cleaning duties and storing food and non-food supplies. Sets up the dish and pot washing area. Prepares for dish washing and washes pots, dishes, and utensils. Distributes and stores clean pots, dishes, and utensils. Cleans and sanitizes production equipment, work surfaces and kitchen according to cleaning schedules and procedures. Empties trash containers as required. Maintains standards for personal appearance and cleanliness. Maintains safe and sanitary conditions. Attends in-service training and education sessions as assigned. Performs specific work duties and responsibilities as assigned by supervisor. Here are a few of the qualifications we need you to have: Have experience of setting up and operating dishwashing equipment. Are team players! Can generate a warm, friendly, and caring manner on first impression. Can communicate effectively with residents, families, staff, and visitors. Maintain the highest level of confidentiality. What We Offer: Work today, get paid tomorrow with DailyPay! South Port Square now offers DailyPay - a program that allows employees to access their earned income on demand, as it's earned. Benefits for full and part-time staff, including health, dental, vision, 401K and more! Fun, caring, inclusive work environment! Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Part-Time Salary: From $14.40 per hour If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help oversee the in-center experience and bring it to life every day for their guests-maintaining a world-class standard and have a great time doing so. The Supervisor role is one that's always active. You'll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Supervisor KEEP STANDARDS HIGH Work directly with your center's associates to ensure our model of exemplary guest service is being followed 100% of the time. You'll help set the standards (and enforce them) MAKE GUESTS PRIORITY Maintain a friendly and courteous disposition to all of our guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed HELP TRAIN A GREAT TEAM Participate in recruiting, hiring, and training associates on an ongoing basis BE AN ORGANIZATIONAL PRO Maintain and analyze forms and report for center's management team and assist in preparing financial records relating to the center's daily operations Help schedule center associates and maintain appropriate inventory levels KNOW YOUR LANES Assign open lanes and track their availability; prepare for our leagues and make sure they start on time TAKE CARE WITH CASH Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management) WHO YOU ARE You're a dedicated team player who's looking for the opportunity to grow. You excel at developing talent and can partner with your center's management team to deliver a world-class guest experience. Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays. While entry-level, the Supervisor position may be seen as a gateway to more-a chance to learn the "ins & outs" of your center, develop as a leader, gain responsibility, and ultimately, move into a management role. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team HS Diploma (Bachelor's preferred) A commitment to great guest service Solid communication skills Strong team player and people developer Thrives in a fast-paced environment With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401K program Employee Stock program Referral program 2 weeks Paid Time Off (PTO) each year 4 Paid Holidays each year Comprehensive Paid Training program Career Advancement Opportunities Pay Range - $22-$24 an hour
Mar 20, 2024
Full time
Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help oversee the in-center experience and bring it to life every day for their guests-maintaining a world-class standard and have a great time doing so. The Supervisor role is one that's always active. You'll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Supervisor KEEP STANDARDS HIGH Work directly with your center's associates to ensure our model of exemplary guest service is being followed 100% of the time. You'll help set the standards (and enforce them) MAKE GUESTS PRIORITY Maintain a friendly and courteous disposition to all of our guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed HELP TRAIN A GREAT TEAM Participate in recruiting, hiring, and training associates on an ongoing basis BE AN ORGANIZATIONAL PRO Maintain and analyze forms and report for center's management team and assist in preparing financial records relating to the center's daily operations Help schedule center associates and maintain appropriate inventory levels KNOW YOUR LANES Assign open lanes and track their availability; prepare for our leagues and make sure they start on time TAKE CARE WITH CASH Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management) WHO YOU ARE You're a dedicated team player who's looking for the opportunity to grow. You excel at developing talent and can partner with your center's management team to deliver a world-class guest experience. Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays. While entry-level, the Supervisor position may be seen as a gateway to more-a chance to learn the "ins & outs" of your center, develop as a leader, gain responsibility, and ultimately, move into a management role. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team HS Diploma (Bachelor's preferred) A commitment to great guest service Solid communication skills Strong team player and people developer Thrives in a fast-paced environment With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401K program Employee Stock program Referral program 2 weeks Paid Time Off (PTO) each year 4 Paid Holidays each year Comprehensive Paid Training program Career Advancement Opportunities Pay Range - $22-$24 an hour
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Mar 18, 2024
Full time
Overview The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top notch customer service skills, professionalism and through leading by example, the General Manager will create an atmosphere that caters to the many varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures and brand standards to optimize service and revenue while fostering a trustworthy client relationship. Responsibilities Be a business leader through demonstration of professionalism and integrity. Work directly with the hotel client to set strategic plans to ensure each operation is running smoothly. Effectively direct, train and manage location staff including training and development in a luxury environment. Drive and maintain top level service standards for the upscale nature of a luxury hotel. Perform financial management: maintain strict revenue control and manage profit & loss statement for location. Oversee payroll, staffing, Hours/OT and budget proactively. Understand and support key performance indicators for VPNE. Handle all team member relations issues in-house, using the People/HR as a resource when appropriate. Communicate with the People/HR team to understand and uphold processes and procedures. Build a dependable team (recruit, hire and train) in collaboration with Talent Acquisition department and onsite manager. Ensure safety and risk prevention. Mentor team members through ongoing coaching and training and foster a promotion from within culture Lead a positive and supportive culture to encourage growth opportunities for team members Enforce VPNE policies across all locations Qualifications Educational Requirements: Bachelor's degree in hospitality, business administration, or related field preferred or work related experience to match Years of Experience: 5+ years' progressive responsibility with proven leadership experience. Hotel experience required, luxury hotel, 5 diamond/star rating experience preferred 2+ years of account management 2+ years of client retention and relationship building Experience working directly with clients and maintaining accounts Strong organizational and training skills Ability to read, write and verbally communicate in English Be at least 18 years of age. Possesses a valid Driver's License in state of residency. Be able to pass a criminal background check and RMV check when overseeing a valet operation. Possess organization skills. Availability to work a flexible schedule including nights, weekends, and holidays. Language Skills: Proficient in English both verbally and written. Strong computer skills including Microsoft Office, Dayforce, Parking Revenue Control Software and Hardware. Benefits: Paid weekly Medical, Dental, Vision 401K with a match Education Reimbursement Growth & Promotion Opportunities Discount programs Short-term disability Accident insurance Life insurance VPNE Parking and Aloha Solutions is a family-owned, fun, people-dedicated and rapidly growing company headquartered in the Greater Boston Area. We are the support services business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our team members are energetic, friendly, and proactive in helping VPNE & Aloha build its brands. We are proud to be a recognized leader in the hospitality and healthcare industries, looking for people like you to help us drive our clients' business and build their brand.
Description The VIP Team Manager is responsible for the day-to-day work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Key Responsibilities SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live, and Solitaire Pet Adventure with offices all over the world! This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets, communication tools, and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals. This person works closely with game team product managers, GMs, developers, monetization, and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap. This role will report to the Director of VIP. They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace. Essential Job Functions: Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products. Partner with game team stakeholders to oversee the design, development, and implementation of VIP program initiatives within SciPlay products Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders. Coordinate with VIP Account Managers, Retention Manager, and VIP Team Managers to collect player feedback about new assets, features, and content and present findings to game team stakeholders. Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives Continually communicate with Design Team to identify features, rewards, and benefits available to VIP players on competitor products in the social casino marketplace. Helping Manage a queue of inbound and outbound VIP player communication in support channels (and on Facebook) for SciPlay products where a VIP Account Manager is not yet established Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product. Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases, product updates, and changes to existing game mechanics. Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes, available VIP assets, projects on the future roadmap, and VIP communication/admin tools. Responsible for creating at least 1 VIP contest per week, where players are challenged in the game, and prizes are awarded to the top winners. Create a 1 VIP giveaway which challenges players to drive in the-game KPIs, and prizes are awarded to random winners. Coordinate at least 1 community contest per week. Both of these should help drive opt-in growth month-over-month Create a VIP Appreciation program in-game for games where one is not yet established. Coordinate sending and drafting of 1 newsletter per month with Account Manager (due to events, this will need to be completed together) Prepare post-event analysis for stakeholders within 7 days of event conclusion, including revenue analysis. Health check: feedback from players, any issues experienced with event mechanics and event processes (opt-ins, payouts, communications) Provide monthly wrap-up of events presented during the first VIP Weekly Sync of the month. Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month. Requirements Education Bachelors degree in related field. Years of Related Experience Years of experience 5 to 8 years We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the social and casual gaming company. A few of our highlighted perks and benefits: Competitive salaries Annual bonuses, matching 401k Hybrid work model (3 days in office) Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week Summer Hours Paid Family Leave Paid Volunteer Time Annual 2-night company retreat Read More About Our Values Here: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at . SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
Mar 18, 2024
Full time
Description The VIP Team Manager is responsible for the day-to-day work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Key Responsibilities SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games, including social casino games Jackpot Party Casino, Gold Fish Casino Slots, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown, 88 Fortunes Slots, Backgammon Live, and Solitaire Pet Adventure with offices all over the world! This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets, communication tools, and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals. This person works closely with game team product managers, GMs, developers, monetization, and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap. This role will report to the Director of VIP. They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace. Essential Job Functions: Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams. Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products. Partner with game team stakeholders to oversee the design, development, and implementation of VIP program initiatives within SciPlay products Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders. Coordinate with VIP Account Managers, Retention Manager, and VIP Team Managers to collect player feedback about new assets, features, and content and present findings to game team stakeholders. Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives Continually communicate with Design Team to identify features, rewards, and benefits available to VIP players on competitor products in the social casino marketplace. Helping Manage a queue of inbound and outbound VIP player communication in support channels (and on Facebook) for SciPlay products where a VIP Account Manager is not yet established Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product. Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases, product updates, and changes to existing game mechanics. Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes, available VIP assets, projects on the future roadmap, and VIP communication/admin tools. Responsible for creating at least 1 VIP contest per week, where players are challenged in the game, and prizes are awarded to the top winners. Create a 1 VIP giveaway which challenges players to drive in the-game KPIs, and prizes are awarded to random winners. Coordinate at least 1 community contest per week. Both of these should help drive opt-in growth month-over-month Create a VIP Appreciation program in-game for games where one is not yet established. Coordinate sending and drafting of 1 newsletter per month with Account Manager (due to events, this will need to be completed together) Prepare post-event analysis for stakeholders within 7 days of event conclusion, including revenue analysis. Health check: feedback from players, any issues experienced with event mechanics and event processes (opt-ins, payouts, communications) Provide monthly wrap-up of events presented during the first VIP Weekly Sync of the month. Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month. Requirements Education Bachelors degree in related field. Years of Related Experience Years of experience 5 to 8 years We are SciPlay! We make games! At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the social and casual gaming company. A few of our highlighted perks and benefits: Competitive salaries Annual bonuses, matching 401k Hybrid work model (3 days in office) Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games. Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week Summer Hours Paid Family Leave Paid Volunteer Time Annual 2-night company retreat Read More About Our Values Here: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it's all about the games! Learn more at . SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
Description Graduate Hotels , is seeking a Laundry Attendant to join Graduate Fayettevilleand its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their communities. We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration. Graduate Hotels is proud to be Great Place to Work-Certified , proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership. JOB DUTIES AND RESPONSIBILITIES Retrieves dirty linens from housekeeping Separates linens by type and pre-treats stains Ensures dirty linens are properly washed and dried Folds, stacks and organizes clean linen on shelving and linen carts Monitors laundry equipment for proper usage and maintenance needs Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests About Graduate Hotels Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit . Graduate Hotels is an Equal Opportunity Employer. Location Description Right in the heart of downtown, Graduate Fayetteville's 235 guest rooms and 12,000 SF of events space are the perfect spot for your next Northwest Arkansas getaway. The hotel is just a few blocks off Dickson Street and a short stroll from the University of Arkansas campus. Feel happily at home in our colorful, rustic spaces, decked out with nods to the Ozarks, Old Main and notable Razorbacks. Grab your friends and have a drink at our all-day restaurant, Trophy Room.
Mar 14, 2024
Full time
Description Graduate Hotels , is seeking a Laundry Attendant to join Graduate Fayettevilleand its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their communities. We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration. Graduate Hotels is proud to be Great Place to Work-Certified , proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership. JOB DUTIES AND RESPONSIBILITIES Retrieves dirty linens from housekeeping Separates linens by type and pre-treats stains Ensures dirty linens are properly washed and dried Folds, stacks and organizes clean linen on shelving and linen carts Monitors laundry equipment for proper usage and maintenance needs Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests About Graduate Hotels Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit . Graduate Hotels is an Equal Opportunity Employer. Location Description Right in the heart of downtown, Graduate Fayetteville's 235 guest rooms and 12,000 SF of events space are the perfect spot for your next Northwest Arkansas getaway. The hotel is just a few blocks off Dickson Street and a short stroll from the University of Arkansas campus. Feel happily at home in our colorful, rustic spaces, decked out with nods to the Ozarks, Old Main and notable Razorbacks. Grab your friends and have a drink at our all-day restaurant, Trophy Room.
Oak View Group Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: We treat each other fairly and with respect. We act with integrity. We have an entrepreneurial spirit. We give back to our global community. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview A busser will set and clear tables throughout the restaurant to provide a clean and tidy environment for patrons. Their duties include removing used dishes, re-setting silverware, filling beverages for diners, and sanitizing tables. Wage: $13.25 p/h For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/1/2024 Responsibilities • Removing used plates, glasses, cutlery and napkins from tables after diners are finsihed eating• Wiping up water spills, food stains and dirt from tables• Straightening out the tablecloth or replacing stained ones• Replacing cutlery and glassware in anticipation of new diners• Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table• Refilling drinking glasses with water• Bringing out meal orders if waitstaff are busy• Cleaning of the dining area at the close of day Qualifications • Excellent customer service and people skills• In-depth knowledge of food sanitation and safety policies• Strong attention to detail• High School Diploma or GED (Preferred)• Ability to work in a team• Excellent verbal communication Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Mar 12, 2024
Full time
Oak View Group Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: We treat each other fairly and with respect. We act with integrity. We have an entrepreneurial spirit. We give back to our global community. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview A busser will set and clear tables throughout the restaurant to provide a clean and tidy environment for patrons. Their duties include removing used dishes, re-setting silverware, filling beverages for diners, and sanitizing tables. Wage: $13.25 p/h For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 4/1/2024 Responsibilities • Removing used plates, glasses, cutlery and napkins from tables after diners are finsihed eating• Wiping up water spills, food stains and dirt from tables• Straightening out the tablecloth or replacing stained ones• Replacing cutlery and glassware in anticipation of new diners• Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table• Refilling drinking glasses with water• Bringing out meal orders if waitstaff are busy• Cleaning of the dining area at the close of day Qualifications • Excellent customer service and people skills• In-depth knowledge of food sanitation and safety policies• Strong attention to detail• High School Diploma or GED (Preferred)• Ability to work in a team• Excellent verbal communication Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Job Description - technical product manager sr () technical product manager sr ( Job Number: ) Job Posting Job Posting Mar 8, 2024 Job Posting End Date Mar 23, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Technology Pay Range $121,200 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical Product Manager SR! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by leading the creation of product roadmap and strategies for one or more products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.This role will have a focus on the fast-growing ServiceNow space of IT Service Management (ITSM) As a Technical Product Manger sr., you will Create and maintain product roadmap and strategies, balancing business and technical objectives to manifest priorities for the team Work with architecture and engineering to align on feature solutions, sizing, and delivery planning Own and manage backlog, including agile records to support delivery of features and stories Determine technical impacts, problem solve, and propose solutions Explore new ServiceNow features that may improve business experience or value Have a deep understanding of incident, problem, change and knowledge management practices Manages product planning and development through day to day collaboration and decision making with a cross- functional team including architects, developers, designers and business or subject matter representatives Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently. Is technically adept on end-to-end system architecture Creates data flows and functional and technical specifications as needed Responsible for defining the acceptance criteria of a product feature Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team Works with producers, engineering, and QA to align on feature sizing and delivery planning Ensures engineering team has needed information on endpoints, inputs and outputs Helps resolve technical blocking issues and coordinates solutions across multiple technical teams Performs validation of feature against customer and business goals and acceptance criteria Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams Communicates effectively with technology and business teams independently Acts as a coach/mentor to team on various technical product manager competencies Works with engineering to define technical solution for experiment definition Defines product performance and effectiveness metrics that measure and benchmark product success Drives optimization and process improvements between product, design, and development teams Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features. Scopes and prioritizes upcoming features into the roadmap Builds effective relationships with key internal engineering, product and design teams We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications 7+ years of industry experience in a technology environment with a record of successfully delivering complex products Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities Strong verbal and written communications skills Consistently uses communications skills to influence outcomes Ability to influence others without authority to get things done in a timely fashion Ability to balance multiple priorities and meet deadlines Strong knowledge of agile development practices, methodologies, and tools Understanding of ServiceNow Platform, including ITSM Deep understanding of incident, problem, change and knowledge management practices /div> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
Mar 12, 2024
Full time
Job Description - technical product manager sr () technical product manager sr ( Job Number: ) Job Posting Job Posting Mar 8, 2024 Job Posting End Date Mar 23, 2024 Location Location US-WA-Seattle-Starbucks Support Center Is this role eligible for remote or hybrid work? Yes-Remote Starbucks - Technology Pay Range $121,200 - $214,000 annually Bonus Eligible Yes Now Brewing - Technical Product Manager SR! From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by leading the creation of product roadmap and strategies for one or more products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.This role will have a focus on the fast-growing ServiceNow space of IT Service Management (ITSM) As a Technical Product Manger sr., you will Create and maintain product roadmap and strategies, balancing business and technical objectives to manifest priorities for the team Work with architecture and engineering to align on feature solutions, sizing, and delivery planning Own and manage backlog, including agile records to support delivery of features and stories Determine technical impacts, problem solve, and propose solutions Explore new ServiceNow features that may improve business experience or value Have a deep understanding of incident, problem, change and knowledge management practices Manages product planning and development through day to day collaboration and decision making with a cross- functional team including architects, developers, designers and business or subject matter representatives Translates customer experience into technical requirements and product solutions Drives technical solution for large features/technically complex features independently. Is technically adept on end-to-end system architecture Creates data flows and functional and technical specifications as needed Responsible for defining the acceptance criteria of a product feature Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team Works with producers, engineering, and QA to align on feature sizing and delivery planning Ensures engineering team has needed information on endpoints, inputs and outputs Helps resolve technical blocking issues and coordinates solutions across multiple technical teams Performs validation of feature against customer and business goals and acceptance criteria Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams Communicates effectively with technology and business teams independently Acts as a coach/mentor to team on various technical product manager competencies Works with engineering to define technical solution for experiment definition Defines product performance and effectiveness metrics that measure and benchmark product success Drives optimization and process improvements between product, design, and development teams Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features. Scopes and prioritizes upcoming features into the roadmap Builds effective relationships with key internal engineering, product and design teams We'd love to hear from people with: Bachelor's degree or equivalent experience in a related field Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years) Demonstrated ability to work with design and engineering to deliver customer facing features (5 years) Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years) Industry experience in a technology environment with a record of successfully delivering complex products (7+ years) Preferred Qualifications 7+ years of industry experience in a technology environment with a record of successfully delivering complex products Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings. Ability to thoroughly understand complex business and technical issues and influence decision making Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities Strong verbal and written communications skills Consistently uses communications skills to influence outcomes Ability to influence others without authority to get things done in a timely fashion Ability to balance multiple priorities and meet deadlines Strong knowledge of agile development practices, methodologies, and tools Understanding of ServiceNow Platform, including ITSM Deep understanding of incident, problem, change and knowledge management practices /div> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at . Starbucks is an equal employment opportunity employer of all qualified individuals. Starbucks does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at
THE LODGE AT GULF STATE PARK One of the most unique destinations on the Alabama Gulf Coast, The Lodge is located inside the 6,150-acre Gulf State Park. A Hilton Hotel that consists of sustainable tourism that connects guests with the outdoors on another level through our conservation efforts to restore and maintain the beauty of this property. Click here for more information. THE ROLE Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. ESSENTIAL JOB FUNCTION: Perform floor maintenance tasks including vacuuming, sweeping, mopping, scrubbing, buffing, waxing, and stripping to uphold cleanliness standards. Operate floor care equipment safely and efficiently. Inspect and maintain equipment daily, reporting any issues promptly. Follow safety protocols and guidelines for chemical use and equipment operation. Wear appropriate personal protective equipment (PPE) as required. Collaborate with team members to ensure efficient completion of tasks. Provide excellent internal and external customer service. Follow procedures for chemical use, equipment operation, and cleaning routines. May be required to assist in other housekeeping duties as needed. Perform other duties as assigned. MARGINAL JOB DUTIES/RESPONSIBILITIES/FUNCTIONS: Completes special projects as required. Knows and follows all company, Environmental, Health, and Safety Management Programs. Works extra shifts, and hours as required. Assists in other departments as needed. / DESIRED SKILLS AND QUALIFICATIONS: Education: High School diploma or equivalent experience. Experience: Minimum of 1 year experience in floor care and maintenance preferred. Hotel or Condo experience a plus. Skills and Abilities: Ability to operate and maintain floor care equipment safely. Strong communication and interpersonal skills. Flexibility to work evenings, weekends, and holidays as required. Knowledge of general work safety practices. Remain organized and self-supervised to complete tasks. Knowledge of the surrounding area. Communicate to both, guests and fellow associates, professionally and positively. PHYSICAL JOB REQUIREMENTS: (essential functions only) Lifting/Pushing/Pulling/Carrying: Lift/Carry: Up to 100 lbs. Push/Pull: Up to 750lbs carts, containers, bins of supplies. Bending/Kneeling: Check floors, under furniture, inspect surfaces. Mobility: Continuous movement throughout the shift/hotel. Continuous Standing: No continuous standing. Climbing Stairs: Up to approximately _5 %. Ladders: Up to approximately _1 %. Driving: Moderate driving, to pick up and deliver supplies and linen. Work Environment Inside: 85 %; Outside: 15 %. Describe any abnormal temperature exposures: High humidity and temperature exist throughout peak season. Hearing: Critical X Moderate Minimal Explain: Need excellent listening skills to deal with guests, associates, and to operate company equipment during the shift. Vision: X Critical Moderate Minimal Explain: Excellent vision required. Speech: Critical X Moderate Minimal Explain: Communicating with guests and associates. Literacy: Critical Moderate X Minimal Explain: Need to read daily checklist and complete daily Floor Tech log. Chemicals/Agents: Cleaning chemicals and agents; Knowledge of usage for training purposes. Protective Clothing: Type: Slip-resistant footwear Approximately 100 %. Type: Work Gloves Approximately 25 %. Equipment Operation: Radio, iPod, standard vacuums, ride on vacuums wet vacuums, floor buffers, carpet extractors of various sizes, encapsulation machines, and floor scrubbers. Other Considerations: The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to note ALL duties, responsibilities or qualifications of the job. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Mar 11, 2024
Full time
THE LODGE AT GULF STATE PARK One of the most unique destinations on the Alabama Gulf Coast, The Lodge is located inside the 6,150-acre Gulf State Park. A Hilton Hotel that consists of sustainable tourism that connects guests with the outdoors on another level through our conservation efforts to restore and maintain the beauty of this property. Click here for more information. THE ROLE Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. ESSENTIAL JOB FUNCTION: Perform floor maintenance tasks including vacuuming, sweeping, mopping, scrubbing, buffing, waxing, and stripping to uphold cleanliness standards. Operate floor care equipment safely and efficiently. Inspect and maintain equipment daily, reporting any issues promptly. Follow safety protocols and guidelines for chemical use and equipment operation. Wear appropriate personal protective equipment (PPE) as required. Collaborate with team members to ensure efficient completion of tasks. Provide excellent internal and external customer service. Follow procedures for chemical use, equipment operation, and cleaning routines. May be required to assist in other housekeeping duties as needed. Perform other duties as assigned. MARGINAL JOB DUTIES/RESPONSIBILITIES/FUNCTIONS: Completes special projects as required. Knows and follows all company, Environmental, Health, and Safety Management Programs. Works extra shifts, and hours as required. Assists in other departments as needed. / DESIRED SKILLS AND QUALIFICATIONS: Education: High School diploma or equivalent experience. Experience: Minimum of 1 year experience in floor care and maintenance preferred. Hotel or Condo experience a plus. Skills and Abilities: Ability to operate and maintain floor care equipment safely. Strong communication and interpersonal skills. Flexibility to work evenings, weekends, and holidays as required. Knowledge of general work safety practices. Remain organized and self-supervised to complete tasks. Knowledge of the surrounding area. Communicate to both, guests and fellow associates, professionally and positively. PHYSICAL JOB REQUIREMENTS: (essential functions only) Lifting/Pushing/Pulling/Carrying: Lift/Carry: Up to 100 lbs. Push/Pull: Up to 750lbs carts, containers, bins of supplies. Bending/Kneeling: Check floors, under furniture, inspect surfaces. Mobility: Continuous movement throughout the shift/hotel. Continuous Standing: No continuous standing. Climbing Stairs: Up to approximately _5 %. Ladders: Up to approximately _1 %. Driving: Moderate driving, to pick up and deliver supplies and linen. Work Environment Inside: 85 %; Outside: 15 %. Describe any abnormal temperature exposures: High humidity and temperature exist throughout peak season. Hearing: Critical X Moderate Minimal Explain: Need excellent listening skills to deal with guests, associates, and to operate company equipment during the shift. Vision: X Critical Moderate Minimal Explain: Excellent vision required. Speech: Critical X Moderate Minimal Explain: Communicating with guests and associates. Literacy: Critical Moderate X Minimal Explain: Need to read daily checklist and complete daily Floor Tech log. Chemicals/Agents: Cleaning chemicals and agents; Knowledge of usage for training purposes. Protective Clothing: Type: Slip-resistant footwear Approximately 100 %. Type: Work Gloves Approximately 25 %. Equipment Operation: Radio, iPod, standard vacuums, ride on vacuums wet vacuums, floor buffers, carpet extractors of various sizes, encapsulation machines, and floor scrubbers. Other Considerations: The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to note ALL duties, responsibilities or qualifications of the job. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
THE LODGE AT GULF STATE PARK One of the most unique destinations on the Alabama Gulf Coast, The Lodge is located inside the 6,150-acre Gulf State Park. A Hilton Hotel that consists of sustainable tourism that connects guests with the outdoors on another level through our conservation efforts to restore and maintain the beauty of this property. Click here for more information. THE ROLE Position: Room Attendant Reports To: Housekeeping Supervisor, Executive Housekeeper, Director of Rooms COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. ESSENTIAL JOB FUNCTION: Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil or objects between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and associates. Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Performs other duties as assigned, requested or deemed necessary by management. Report any missing articles, items requiring repair, damage or mechanical problems, safety hazards to the Supervisor. Maintains a friendly, cheerful and courteous demeanor at all times. DESIRED SKILLS AND QUALIFICATIONS: Education: High school diploma or equivalent experience. Experience: No formal experience required for the position. Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Mar 11, 2024
Full time
THE LODGE AT GULF STATE PARK One of the most unique destinations on the Alabama Gulf Coast, The Lodge is located inside the 6,150-acre Gulf State Park. A Hilton Hotel that consists of sustainable tourism that connects guests with the outdoors on another level through our conservation efforts to restore and maintain the beauty of this property. Click here for more information. THE ROLE Position: Room Attendant Reports To: Housekeeping Supervisor, Executive Housekeeper, Director of Rooms COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. ESSENTIAL JOB FUNCTION: Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil or objects between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and associates. Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Performs other duties as assigned, requested or deemed necessary by management. Report any missing articles, items requiring repair, damage or mechanical problems, safety hazards to the Supervisor. Maintains a friendly, cheerful and courteous demeanor at all times. DESIRED SKILLS AND QUALIFICATIONS: Education: High school diploma or equivalent experience. Experience: No formal experience required for the position. Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO beginning after ninety (90) days of employment 401k with employer match Team Member Awards and Recognition programs throughout the year Food and Beverage Discounts Tuition Reimbursement Please visit to learn more about our existing hotels, other exciting job opportunities and our company.
Oak View Group Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: We treat each other fairly and with respect. We act with integrity. We have an entrepreneurial spirit. We give back to our global community. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $12 to $15.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 5/31/2024 About the Venue The American Bank Center is an entertainment complex located in Corpus Christi, Texas. The complex consists of an auditorium, convention center and arena. The facility hosts numerous conventions, trade shows, exhibitions, live performances and sporting events. It is home to the Corpus Christi IceRays. Responsibilities Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures. Removes all trash and maintains loading and receiving areas in safe and clean condition. Stocks plates, glasses, pots, utensils and pans after cleaning. Cleans and sanitizes all food service areas and equipment. Qualifications Experience working in a casual and/or fine dining atmosphere helpful. High School diploma or equivalent (G.E.D.) Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Possess valid food handling certificate and alcohol service permit if required by state or federal regulations. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Mar 08, 2024
Full time
Oak View Group Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: We treat each other fairly and with respect. We act with integrity. We have an entrepreneurial spirit. We give back to our global community. More information at and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $12 to $15.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. job expires 5/31/2024 About the Venue The American Bank Center is an entertainment complex located in Corpus Christi, Texas. The complex consists of an auditorium, convention center and arena. The facility hosts numerous conventions, trade shows, exhibitions, live performances and sporting events. It is home to the Corpus Christi IceRays. Responsibilities Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures. Removes all trash and maintains loading and receiving areas in safe and clean condition. Stocks plates, glasses, pots, utensils and pans after cleaning. Cleans and sanitizes all food service areas and equipment. Qualifications Experience working in a casual and/or fine dining atmosphere helpful. High School diploma or equivalent (G.E.D.) Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Possess valid food handling certificate and alcohol service permit if required by state or federal regulations. Strengthened by our Differences. United to Make a Difference. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. EEO Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Identified shifts will vary based on business needsThis is a salaried role and pay will be based on experienceJOBSUMMARY:Directall Security activities on assigned shift. Responsible for the supervision, direction and guidance of the SecurityOfficers. ESSENTIALJOB FUNCTIONS: Responsible for interviewing, training, and selecting employees for the department Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Responsible for monitoring legal compliance with federal, state and gaming laws. Train and coordinate Security personnel to ensure compliance with all related policies to provide a safe environment for our guests. Prepare work schedules, provide daily briefings, assign breaks, monitor reports, initiate the investigative process when necessary, review paperwork, conduct performance evaluations, monitor individual and team performance and coach and document as necessary. Ensure posts are properly manned and that relief's are provided when necessary. Maintain confidentiality according to Harrah's guidelines. Represent the company and its property to ensure all casino regulations are adhered to at all times. Interview, investigate and documents all applicable incidents in accordance with company policies. Demonstratesexpertise in all service standards and clearly communicates expectations toteam members. Rigorouslyhold all team members accountable for exhibiting all service standards at alltimes and ensure they know the value that these behaviors create for theguests, employees and Company Modelsa passion for the Company mission, vision and values as well as inspiring teammembers to do the same. Executesthe Service Recovery model at a proficient level as well as ensuring all teammembers are empowered to efficiently utilize the tools of the service recoverymodel. Mustbe an expert on how customer service is measured and be able to articulateservice scores to team members. Mustbe an effective coach and developer of team members by using the leadercoaching skills to get, guide and root for employees. Worksto improve service breakdowns to minimize or prevent impact to our guestsand/or employees. Createsonboarding training experiences for new hires to set them up for success. Createsand update training and development tools Motivatesthe team to work toward peak performance Consistentlymanages employee labor through efficient scheduling and staffing to businessvolume and demand Demonstratesways of reducing cost when executing on inventories and ordering Mustthink creatively and innovatively to identify cost savings opportunities at alltimes Traindepartment trainers to execute top notch training for new hires ADDITIONALJOB DUTIES: Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Maintain sufficient awareness of compact requirements and company policies to ensure effective compliance. Assist Management team and Risk and Safety in adverse situations Oversee the drop processes. Assist Security Manager in security functions of alarms and reporting of disorder on the casino premises. Maintain strict confidentiality in accordance with Harrah's guidelines. Administer first aid and CPR as needed Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Other duties as assigned. Qualifications: EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED required. Extensive professional and college level training preferred. Successful completion of the Supervisor Leadership Assessment Program (Super LAP) is required. Must possess strong leadership, supervisory and interpersonal skills. Extensive command or supervisory level law enforcement experience, and/or casino security experience, or combination thereof, is required. QUALIFICATIONS:Therequirements listed are representative of the knowledge, skill and/or abilityrequired to fulfill the obligations of this position. Must have a valid driver's license. Good driving record (in the last three years, nosuspensions, no DUI/DWI convictions, less than 3 moving violations/chargeableaccidents). Must possess strong interpersonal skills. Must have strong oral and written communicationskills. Must be able to get along with co-workers and work as ateam. Present a well-groomed appearance. Must be honest and trustworthy. Must have good attendance record. Must have extensive knowledge of Harrah's policies and procedures. PHYSICAL DEMANDS AND WORK ENVIRONMENT:Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to run. Physically able to lift and carry 25 lbs. in each hand at the same time for short distances. Physically able to assist in moving heavy carts. Physically able to stand/walk long periods of time, regardless of weather conditions. Must be able to push heavy loads, bend, reach, kneel, twist, grip, stoop and crouch. Must have the ability to listen, problem solve, negotiate, use collaboration skills and give oral and written instructions. Must be able to work independently. Must be able to work at a fast pace and in stressful situations. Must be alert and observant of your surroundings. Must be alert to radio traffic in noisy casino environment. Must have the ability to be firm, yet polite, when necessary. Must be able to exercise good judgment in adverse situations. Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able tooperate in mentally and physically stressful situations Must be able towork a flexible schedule including weekends, evenings and holidays DISCLAIMER: Preference is given to Ak-Chincommunity members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of allresponsibilities, skills, duties, requirements, efforts or working conditionsassociated with the job. While this is intended to be an accuratereflection of the current job, management reserves the right to revise thecurrent job or to require that other or different tasks be performed whencircumstances change, (e.g. emergencies, changes in personnel, workload, rushjobs or technical developments).
Mar 07, 2024
Full time
Identified shifts will vary based on business needsThis is a salaried role and pay will be based on experienceJOBSUMMARY:Directall Security activities on assigned shift. Responsible for the supervision, direction and guidance of the SecurityOfficers. ESSENTIALJOB FUNCTIONS: Responsible for interviewing, training, and selecting employees for the department Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Responsible for monitoring legal compliance with federal, state and gaming laws. Train and coordinate Security personnel to ensure compliance with all related policies to provide a safe environment for our guests. Prepare work schedules, provide daily briefings, assign breaks, monitor reports, initiate the investigative process when necessary, review paperwork, conduct performance evaluations, monitor individual and team performance and coach and document as necessary. Ensure posts are properly manned and that relief's are provided when necessary. Maintain confidentiality according to Harrah's guidelines. Represent the company and its property to ensure all casino regulations are adhered to at all times. Interview, investigate and documents all applicable incidents in accordance with company policies. Demonstratesexpertise in all service standards and clearly communicates expectations toteam members. Rigorouslyhold all team members accountable for exhibiting all service standards at alltimes and ensure they know the value that these behaviors create for theguests, employees and Company Modelsa passion for the Company mission, vision and values as well as inspiring teammembers to do the same. Executesthe Service Recovery model at a proficient level as well as ensuring all teammembers are empowered to efficiently utilize the tools of the service recoverymodel. Mustbe an expert on how customer service is measured and be able to articulateservice scores to team members. Mustbe an effective coach and developer of team members by using the leadercoaching skills to get, guide and root for employees. Worksto improve service breakdowns to minimize or prevent impact to our guestsand/or employees. Createsonboarding training experiences for new hires to set them up for success. Createsand update training and development tools Motivatesthe team to work toward peak performance Consistentlymanages employee labor through efficient scheduling and staffing to businessvolume and demand Demonstratesways of reducing cost when executing on inventories and ordering Mustthink creatively and innovatively to identify cost savings opportunities at alltimes Traindepartment trainers to execute top notch training for new hires ADDITIONALJOB DUTIES: Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Maintain sufficient awareness of compact requirements and company policies to ensure effective compliance. Assist Management team and Risk and Safety in adverse situations Oversee the drop processes. Assist Security Manager in security functions of alarms and reporting of disorder on the casino premises. Maintain strict confidentiality in accordance with Harrah's guidelines. Administer first aid and CPR as needed Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Other duties as assigned. Qualifications: EDUCATION and/orEXPERIENCE: HighSchool Diploma or GED required. Extensive professional and college level training preferred. Successful completion of the Supervisor Leadership Assessment Program (Super LAP) is required. Must possess strong leadership, supervisory and interpersonal skills. Extensive command or supervisory level law enforcement experience, and/or casino security experience, or combination thereof, is required. QUALIFICATIONS:Therequirements listed are representative of the knowledge, skill and/or abilityrequired to fulfill the obligations of this position. Must have a valid driver's license. Good driving record (in the last three years, nosuspensions, no DUI/DWI convictions, less than 3 moving violations/chargeableaccidents). Must possess strong interpersonal skills. Must have strong oral and written communicationskills. Must be able to get along with co-workers and work as ateam. Present a well-groomed appearance. Must be honest and trustworthy. Must have good attendance record. Must have extensive knowledge of Harrah's policies and procedures. PHYSICAL DEMANDS AND WORK ENVIRONMENT:Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Must be able to maneuver to all areas of the casino. Must be able to run. Physically able to lift and carry 25 lbs. in each hand at the same time for short distances. Physically able to assist in moving heavy carts. Physically able to stand/walk long periods of time, regardless of weather conditions. Must be able to push heavy loads, bend, reach, kneel, twist, grip, stoop and crouch. Must have the ability to listen, problem solve, negotiate, use collaboration skills and give oral and written instructions. Must be able to work independently. Must be able to work at a fast pace and in stressful situations. Must be alert and observant of your surroundings. Must be alert to radio traffic in noisy casino environment. Must have the ability to be firm, yet polite, when necessary. Must be able to exercise good judgment in adverse situations. Must be able to work at a fast pace, efficiently. Must be able to respond to visual, olfactory and aural cues. Must be able tooperate in mentally and physically stressful situations Must be able towork a flexible schedule including weekends, evenings and holidays DISCLAIMER: Preference is given to Ak-Chincommunity members and members of other recognized Arizona tribes. This is not necessarily an exhaustive list of allresponsibilities, skills, duties, requirements, efforts or working conditionsassociated with the job. While this is intended to be an accuratereflection of the current job, management reserves the right to revise thecurrent job or to require that other or different tasks be performed whencircumstances change, (e.g. emergencies, changes in personnel, workload, rushjobs or technical developments).
The Cordish Companies' origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies' Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 55 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members. Summary Welcome to the essence of modern living in the Power & Light District. Life, style, and personality take center stage in a revitalized landmark at Midland Lofts. Filled with apartments and amenities designed to be as rich as the building's history, Midland Lofts expands access to live in the spotlight of Kansas City's premier neighborhood. Essential Duties & Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Utilize Company leasing expectations and procedures to generate traffic, warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/ benefit selling, close the sale, and follow-up. • Perform daily outreach marketing • Maintain closing ratio in accordance with Company policy • Perform follow-up and maintain follow-up records in accordance with Company policy • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor. • Take resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents. • Ensure the leasing office, clubroom, models, and vacant apartments are clean and present a warm-welcoming image of the property. • Clean, vacuum, and dust when needed. • Physically inspect the property when on grounds, pick up litter and report any service needs to the Maintenance team. • Complete all lease applications and participate in the verification of applications. Notify prospective residents of results. • Complete all lease paperwork including relating addendums. • Accept rents and deposits from residents and prospective residents. Maintain accurate resident records in accordance with Company policy. • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. • Organize and file all applicable reports, leases and paperwork. • Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing and closing ratios. • Maintain confidential information regarding all residents and adherence to all federal and local laws of equality is required. • Attendance and assistance with planning and executing resident events, as well as hosting the community suite during live shows and concerts. • Ability to work flexible hours, including evening and weekends • Additional duties as assigned. Skills • Excellent sales and origination skills, people skills and relationship management talent. • Superior negotiation and closing skills. • Possess excellent oral and written communication skills. • Rapidly absorb and understand new information. • Analyze and organize information, discern key elements and identify relationships between them. • Use logic and common sense in decision-making, moving quickly or deliberately as appropriate. • Show imagination in developing new, creative approaches to problems or in modifying existing approaches. • Create sensible, realistic and practical solutions. • Overcome obstacles with available resources and do it now. • Efficiently and productively plan, organize, budget, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities. • Perform under pressure. • Be personable, likable, a good listener and a team player. • Be proficient in Word and Excel. • Communicate effectively both orally and in writing whether it be one-on-one or in large groups. PROFESSIONAL AND PERSONAL CHARACTERISTICS • Strong desire to win • Demonstrated organizational skills. • Strong analytical and technical skills. • Good financial acumen. • Outstanding oral and written communication skills and the ability to interact with a broad constituency. • Results-oriented and high energy. • Highest level of personal integrity. • Ability to multi-task in a fast-paced environment. • Ability to prioritize work and meet deadlines. • Creative and innovative approach to solving problems and resolving issues. Supervisory Responsibility This position has no supervisory responsibilities. Education & Experience • Bachelor's degree (BA/BS) from a 4 year college or university, or equivalent work experience. • Minimum 2 years of leasing experience and/or industry experience • Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment. • Strong relationships with leasing community in primary markets are a plus. • Entrepreneurial mindset Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The position may require travel. Individual will encounter climate change during traveling via a vehicle, train or plane. Physical Demands Leasing Agents will have to spend long hours sitting, standing, and providing tours of the property which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials from time to time. Environmental Conditions May have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The agent may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. Sensory Demands Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult to concentrate. Mental Demands The agent will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.
Mar 05, 2024
Full time
The Cordish Companies' origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies' Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 55 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members. Summary Welcome to the essence of modern living in the Power & Light District. Life, style, and personality take center stage in a revitalized landmark at Midland Lofts. Filled with apartments and amenities designed to be as rich as the building's history, Midland Lofts expands access to live in the spotlight of Kansas City's premier neighborhood. Essential Duties & Responsibilities Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Utilize Company leasing expectations and procedures to generate traffic, warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/ benefit selling, close the sale, and follow-up. • Perform daily outreach marketing • Maintain closing ratio in accordance with Company policy • Perform follow-up and maintain follow-up records in accordance with Company policy • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor. • Take resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents. • Ensure the leasing office, clubroom, models, and vacant apartments are clean and present a warm-welcoming image of the property. • Clean, vacuum, and dust when needed. • Physically inspect the property when on grounds, pick up litter and report any service needs to the Maintenance team. • Complete all lease applications and participate in the verification of applications. Notify prospective residents of results. • Complete all lease paperwork including relating addendums. • Accept rents and deposits from residents and prospective residents. Maintain accurate resident records in accordance with Company policy. • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis. • Organize and file all applicable reports, leases and paperwork. • Maintain an awareness of property performance goals and progress toward those goals, including occupancy, leasing and closing ratios. • Maintain confidential information regarding all residents and adherence to all federal and local laws of equality is required. • Attendance and assistance with planning and executing resident events, as well as hosting the community suite during live shows and concerts. • Ability to work flexible hours, including evening and weekends • Additional duties as assigned. Skills • Excellent sales and origination skills, people skills and relationship management talent. • Superior negotiation and closing skills. • Possess excellent oral and written communication skills. • Rapidly absorb and understand new information. • Analyze and organize information, discern key elements and identify relationships between them. • Use logic and common sense in decision-making, moving quickly or deliberately as appropriate. • Show imagination in developing new, creative approaches to problems or in modifying existing approaches. • Create sensible, realistic and practical solutions. • Overcome obstacles with available resources and do it now. • Efficiently and productively plan, organize, budget, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities. • Perform under pressure. • Be personable, likable, a good listener and a team player. • Be proficient in Word and Excel. • Communicate effectively both orally and in writing whether it be one-on-one or in large groups. PROFESSIONAL AND PERSONAL CHARACTERISTICS • Strong desire to win • Demonstrated organizational skills. • Strong analytical and technical skills. • Good financial acumen. • Outstanding oral and written communication skills and the ability to interact with a broad constituency. • Results-oriented and high energy. • Highest level of personal integrity. • Ability to multi-task in a fast-paced environment. • Ability to prioritize work and meet deadlines. • Creative and innovative approach to solving problems and resolving issues. Supervisory Responsibility This position has no supervisory responsibilities. Education & Experience • Bachelor's degree (BA/BS) from a 4 year college or university, or equivalent work experience. • Minimum 2 years of leasing experience and/or industry experience • Excellent organizational skills and ability to establish priorities with little direction in a fast-paced environment. • Strong relationships with leasing community in primary markets are a plus. • Entrepreneurial mindset Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. The position may require travel. Individual will encounter climate change during traveling via a vehicle, train or plane. Physical Demands Leasing Agents will have to spend long hours sitting, standing, and providing tours of the property which can cause muscle strain. The Office Support Worker may also have to do some light lifting of supplies and materials from time to time. Environmental Conditions May have to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of residents, clients and contractors. The agent may find the environment to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. Sensory Demands Sensory demands include use of the computer, which may cause eyestrain and occasional headaches. The office may be noisy and busy making it difficult to concentrate. Mental Demands The agent will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.