Caesars Entertainment Corporation
Las Vegas, Nevada
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 28, 2024
Full time
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Caesars Entertainment Corporation
Las Vegas, Nevada
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 21, 2024
Full time
JOB SUMMARY: The Lead Fountain Worker contributes to store success by ensuring service experience standards are met and surpassed at all times during the shift. An additional component of this job is to assist management with daily operating procedures such as maintaining quality store operations, accurately handle cash register transactions, maximizing financial contributions and directing team member development. ESSENTIAL JOB FUNCTIONS: Quality Store Operations Trains new Fountain Workers on Starbucks & Caesars service & processes. Follows and directs other to follow store policies and procedures for operational flow at each station. Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. Organizes work throughout the store in a manner that facilitates efficient customer service and profitable operations. Follows health, safety and sanitation guidelines for all products. Performs and directs others to complete the cleaning and operational tasks in accordance with the store duty rosters. Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. Provides quality beverages, whole bean, and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products. Places orders and performs special projects to assist with shift operations. Financial Contribution Ensures all cash handling and cash register functions are performed in an accurate and consistent manner. Ensures proper types and amounts of materials, supplies, and merchandise are ordered and stocked. Accurately handle cash register transactions and maintain a balanced drawer. Operate a cash register as business demands depending on breaks, call outs, high business volumes, in a supportive role to Fountain Workers on duty. Team Member Development Acts as a role model while providing guidance and training to team members on all the performance expectations Ensures team members adhere to the meal and break policies. Demonstrate and ensures all Starbucks standards are followed. Communicates store and associate concerns to the Store General Manager in an effective manner. Successfully completes and implements Advanced Store Training. Trains and develops team members to demonstrate all Starbucks customer service standards, operating standards, and Spotlight on Service behaviors. QUALIFICATIONS: Must have 6 months previous barista experience, Starbucks experience preferred. Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires attention to detail and accuracy. Work requires interactions with customers, public and co-workers. Work requires use of a computer and/or cash register. Previous experience as a barista trainer or training baristas. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift up to 50 lbs. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Lead Fountain Worker, you'll oversee the upkeep of the dining area and supervise other Fountain Workers. You'll play a key role in shaping the guest experience through your warm service and attention to their individual needs. With your welcoming demeanor, you'll ensure that every guest leaves with unforgettable memories, making their stay truly remarkable. Additionally, you'll be tasked with opening and closing duties at the supervisor level. THE DAY-TO-DAY: Lead, coach, and train the team during shifts. Proficient in selling techniques and service delivery for alcoholic and non-alcoholic beverages and menu items. Escalate to management if necessary. Notify supervisor or Security of any unusual events, missing items, or alleged theft. Take orders, serve food and drinks efficiently, and garnish as required. Pack orders according to guest preferences with necessary condiments. Perform opening and closing duties as assigned. Unload and stock warehouse orders, maintaining organization and replenishing supplies. Ensure cleanliness and sanitation in both front and back of house areas. Clear tables, sweep, and maintain dining area cleanliness without disrupting guests' comfort. Set par levels for daily orders and complete order sheets accordingly. THE IDEAL CANDIDATE: Previous experience as a fountain worker, barista, or related role. Prior supervisor or manager experience. Takes pride in their work. Looks forward to working with a team to provide positive experiences. Describes themselves as detail oriented. Enjoys helping others and likes to make a good impression. Can handle multiple tasks at one time. Available to work part time and full-time hours as needed, depending on business requirements. Willing to rotate shifts in our various quick service outlets to include locations such as: Starbucks, Snacks, Bellagio Patisserie, & more! MINIMUM REQUIREMENTS: Work varied shifts, to include weekends and holidays. High school diploma or equivalent. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Are you ready to JOIN THE SHOW? Apply today!
Mar 16, 2024
Full time
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Lead Fountain Worker, you'll oversee the upkeep of the dining area and supervise other Fountain Workers. You'll play a key role in shaping the guest experience through your warm service and attention to their individual needs. With your welcoming demeanor, you'll ensure that every guest leaves with unforgettable memories, making their stay truly remarkable. Additionally, you'll be tasked with opening and closing duties at the supervisor level. THE DAY-TO-DAY: Lead, coach, and train the team during shifts. Proficient in selling techniques and service delivery for alcoholic and non-alcoholic beverages and menu items. Escalate to management if necessary. Notify supervisor or Security of any unusual events, missing items, or alleged theft. Take orders, serve food and drinks efficiently, and garnish as required. Pack orders according to guest preferences with necessary condiments. Perform opening and closing duties as assigned. Unload and stock warehouse orders, maintaining organization and replenishing supplies. Ensure cleanliness and sanitation in both front and back of house areas. Clear tables, sweep, and maintain dining area cleanliness without disrupting guests' comfort. Set par levels for daily orders and complete order sheets accordingly. THE IDEAL CANDIDATE: Previous experience as a fountain worker, barista, or related role. Prior supervisor or manager experience. Takes pride in their work. Looks forward to working with a team to provide positive experiences. Describes themselves as detail oriented. Enjoys helping others and likes to make a good impression. Can handle multiple tasks at one time. Available to work part time and full-time hours as needed, depending on business requirements. Willing to rotate shifts in our various quick service outlets to include locations such as: Starbucks, Snacks, Bellagio Patisserie, & more! MINIMUM REQUIREMENTS: Work varied shifts, to include weekends and holidays. High school diploma or equivalent. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Are you ready to JOIN THE SHOW? Apply today!