Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Mar 15, 2024
Full time
Job Description Embark on a dynamic and engaging career as a Sales and Catering Coordinator, where your role becomes a catalyst for orchestrating seamless and unforgettable events. As the linchpin between sales and catering teams, you will be the architect of impeccable guest experiences, ensuring that every detail aligns with the pinnacle of excellence. Your days will be filled with a myriad of responsibilities, from collaborating on sophisticated sales strategies to seamlessly coordinating catering services for a diverse array of events. With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests. Collaborate with the sales team to develop and implement effective strategies to attract clients for events and catering services. Act as a liaison between the sales and catering departments, ensuring seamless communication and coordination. Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs. Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards. Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness. Maintain detailed records of client interactions, contracts, and event details for future reference. Conduct site visits with clients to showcase event spaces and discuss specific requirements. Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary. Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content. Collaborate with the sales and marketing teams to maximize revenue opportunities and achieve sales targets.
Company Description HCI Catering is the Manhattan area's premier catering company representing Coco Bolos, Cox BBQ, JC's BBQ & Grill and Powercat Sports Grill! We offer delivery, and full-service on-site catering, as well as event planning - with complete customization according to our client's needs. Our successful team caters to groups of 10 up to 7,000. Job description HCI is now hiring a Catering Captain to join our friendly and successful team! We provide on-the-job training and on-going support. To be a successful captain you will work as a team leader among the catering staff, providing support to the team and management. A Catering Captain must be comfortable talking with and taking great care of clients, creating written communication via email to inform catering team members of plans for events and follow up reviews of event results, planning execution of service steps for events, and handling basic catering duties at events. Most events take place around the KSU campus and in the Manhattan area with shifts typically lasting 4 - 8 hours on average. Pay starts at $19.00 per hour with automatic pay raises every 90 days! Responsibilities and Duties Planning, assigning, and directing work for catering staff before, during and after events. Gather and receive equipment, food, and supplies, as needed preparing for events. Complies with Health Department rules and regulations. Inventory control: before, during, and after events. Tending to guests' requests, questions, and concerns. Qualifications Punctual & reliable; this sets the tone for the team. Must have hospitality Experience: 1-2 years preferred. Must have leadership experience: 1-2 years preferred in a similar role. Strong interpersonal skills and attention to detail. Ability to lift up to 50 pounds. Comfortable with walking, standing, or bending for long durations. Must adhere to a clean uniform policy: Black pants, HCI Catering Shirt, Comfortable CLOSED TOE Shoes. Hairstyles must follow local health ordinances. Hair shoulder length or longer must be restrained in a ponytail. Loose hair should not fall around the face as to prevent contact with food or surfaces. Must have reliable transportation and a current Driver's License. Must have a working cellular phone. Must be able to work well with, direct, and motivate members of a team in a work setting. Must be able to follow specific instructions from venue, clients, and the Catering Coordinator's planning notes.
Mar 28, 2024
Full time
Company Description HCI Catering is the Manhattan area's premier catering company representing Coco Bolos, Cox BBQ, JC's BBQ & Grill and Powercat Sports Grill! We offer delivery, and full-service on-site catering, as well as event planning - with complete customization according to our client's needs. Our successful team caters to groups of 10 up to 7,000. Job description HCI is now hiring a Catering Captain to join our friendly and successful team! We provide on-the-job training and on-going support. To be a successful captain you will work as a team leader among the catering staff, providing support to the team and management. A Catering Captain must be comfortable talking with and taking great care of clients, creating written communication via email to inform catering team members of plans for events and follow up reviews of event results, planning execution of service steps for events, and handling basic catering duties at events. Most events take place around the KSU campus and in the Manhattan area with shifts typically lasting 4 - 8 hours on average. Pay starts at $19.00 per hour with automatic pay raises every 90 days! Responsibilities and Duties Planning, assigning, and directing work for catering staff before, during and after events. Gather and receive equipment, food, and supplies, as needed preparing for events. Complies with Health Department rules and regulations. Inventory control: before, during, and after events. Tending to guests' requests, questions, and concerns. Qualifications Punctual & reliable; this sets the tone for the team. Must have hospitality Experience: 1-2 years preferred. Must have leadership experience: 1-2 years preferred in a similar role. Strong interpersonal skills and attention to detail. Ability to lift up to 50 pounds. Comfortable with walking, standing, or bending for long durations. Must adhere to a clean uniform policy: Black pants, HCI Catering Shirt, Comfortable CLOSED TOE Shoes. Hairstyles must follow local health ordinances. Hair shoulder length or longer must be restrained in a ponytail. Loose hair should not fall around the face as to prevent contact with food or surfaces. Must have reliable transportation and a current Driver's License. Must have a working cellular phone. Must be able to work well with, direct, and motivate members of a team in a work setting. Must be able to follow specific instructions from venue, clients, and the Catering Coordinator's planning notes.
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Mar 23, 2024
Full time
Company Description Job Description The Villa Services Coordinator is responsible for providing professional and exceptional personalized service while ensuring all guest needs are anticipated and met promptly and efficiently. The Villa Services Coordinator solves problems and proactively seeks opportunities to impress VIP guests and assist team members. Answers all incoming calls to Villa Services and handles all requests promptly, efficiently, and professionally in accordance with department standards. Delegates and follow-up on assigned Butler tasks and coordinate with Butler Supervisor. Take food & beverage orders then place order with restaurant outlet and/or input in Micros system. Checks the status of Butler whereabouts and assignments throughout the shift. Organizes and communicates timed orders to Butlers, Hosts, and supporting F&B outlets. Emails hosts and administrative assistants for amenity and food & beverage approvals. Ensures all floral, In-Room Dining, and host amenities are set up in suite prior to guest arrivals. Arranges Spa, Salon, dinner, show, and Golf reservations. Arrange off-property guest and host requests with the Transportation Department. Processes all business services requests for guests including but not limited to: shipping and packaging, email, itinerary, and printing requests. Coordinates with Housekeeping for all arrivals/departures, make-up/turn-down services, and special set-up requests. Inputs and tracks all Engineering, Horticulture, and pool requests. Maintains an occupancy log with upcoming arrivals, Casino/Special events, and holidays. Responsible for updating all guest profiles with current and accurate guest preferences obtained from Villa Services team members, hosts, and/or guests. Understands and completes tasks and reports on the "Coordinator Shift Checklist" on a daily basis. Maintains the privacy and confidentiality of all Villa guests. Problem solves last minute guest or host requests and coordinate with appropriate departments for resolution. Assists Supervisors in tasks involving other departments such as: Banquets and Catering, Sound and Video, A/V, Food & Beverage, Security and Housekeeping. Orders requisition items as needed to keep pantry supplies up to par. Keeps working area clean and organized and assist in recording guest storage items. Maintains the Wynn standards of service with guests and co-workers at all times. Looks for opportunities to assist peers, guests, other departments, or leaders at all times and will notify a member of management concerning guest or host complaints. Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork. Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all. Understands safety is a priority and always follows department and company Safety and Health code standards. Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities. Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests. Attends required meetings and training classes and incorporates knowledge gained into daily work practices. Performs all other job related duties as assigned. Qualifications Previous Food and Beverage experience preferred in addition to Micros training. Concierge knowledge and skills along with familiarity of VIP Services/Front Desk operations a plus but not required. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Must possess excellent verbal and written communication skills along with effective listening skills with strong decision making abilities. Must have exceptional telephone etiquette skills. Must be able to engage guests in a friendly and professional manner while maintaining confidentiality at all times. Requires a willingness to work beyond the average work day of 8 hours and be flexible to adjust work hours and schedule to cover all shifts of the operation. Proficiency with Microsoft Office programs specifically Outlook, Word, Excel, and PowerPoint. Must be able to work efficiently within a team environment. Must be a respectful and courteous team player. Must possess a positive, "whatever it takes" attitude. Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude. Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers. Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus. Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. Must be at least 21 years of age or older and must be able to perform all essential functions of the position. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Boston Consulting Group
Philadelphia, Pennsylvania
WHAT YOU'LL DO The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will: 1) support the day-to-day office operations for the Philadelphia office 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally. Key Office Experience and Concierge responsibilities of this role include: Work with the Operations Director and the Office Experience (OE) team to support initiatives that improve the office experience for all staff and visitor Work in collaboration with the OE team to deliver a high-level of service for anyone who enters the Philadelphia office. This service includes handling: office and conference room reservations adding visitors into the building's security portal issuing and auditing employee and visitor access badge planning and ordering catering, snacks, beverages, and supplies meeting and events planning and support stocking supplies and helping to maintain the cleanliness of the office Work in collaboration with the Administrative Services and OE teams to coordinate and support large-scale in-office meetings, ensure the delivery of seamless logistical support including AV coordination with the IT team In partnership with the OE team, act as a point of contact for vendor relationships as required including catering, equipment, supplies, maintenance, security, events, and other services In partnership with the OE team, liaise with building management to ensure a high-level of janitorial and security services in the office, coordinate general maintenance and repair Provide support on special projects as assigned Provide backup support to other members of the OE team as neede d Key Events responsibilities of this role include: Work with the Operations Director and OE team to help with end-to-end planning and support of onsite and offsite Office events Work with DEI and Cohort nodes to support programming for their respective affiliation networks Help to drive and manage marketing and communications for events, tracking RSVPs, etc Help manage office calendar of events and key meetings Assist in tracking event budgets and expenses with a high-level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Assist with conducting site visits and preliminary contract reviews YOU'RE GOOD AT Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture. Handles challenging situations with poise, understanding, and tact, and displays a high degree of professionalism. Experience working successfully within a complex matrix structured organization is essential. Displays service-oriented mentality and responds to customer needs with a sense of urgency. Highly responsive, flexible, team player and able to display confidence in handling phone calls. Consistent, dependable and accurate in completing responsibilities/tasks. Excellent organization and time management skills with ability to manage competing priorities effectively. Meticulous attention to detail and accuracy. Excellent written and verbal communication skills. Organizational skills and the ability to handle competing priorities. Demonstrates maturity, poise, diplomacy and tact in a situation. Conveys a positive personal and professional image. Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks. Strong interpersonal and communication skills to develop effective working relationships with BCG staff and clients. Ability to respect all BCG and client information as personal and confidential. Possesses a high degree of professional appearance and demeanor. Displays high standards of professional behavior and ethical standards. Displays patience and an ability to impart knowledge and processes clearly. Is a team player and strives to go above and beyond in order to get the job done. Strong intellectual curiosity - a creative thinker and interested in the big picture. Must be flexible and able to perform successfully in a fast-paced environment. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred. Minimum 3-5 years of administrative support, or customer service experience, in a fast-paced environment. Proficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operation. Hospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless service. Ability to lift/move objects up to 35 pounds. Flexibility to work overtime as needed, especially when supporting key events and meetings. YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. B CG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
Mar 29, 2024
Full time
WHAT YOU'LL DO The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will: 1) support the day-to-day office operations for the Philadelphia office 2) support the planning and delivery of staff affiliation and engagement initiatives. This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally. Key Office Experience and Concierge responsibilities of this role include: Work with the Operations Director and the Office Experience (OE) team to support initiatives that improve the office experience for all staff and visitor Work in collaboration with the OE team to deliver a high-level of service for anyone who enters the Philadelphia office. This service includes handling: office and conference room reservations adding visitors into the building's security portal issuing and auditing employee and visitor access badge planning and ordering catering, snacks, beverages, and supplies meeting and events planning and support stocking supplies and helping to maintain the cleanliness of the office Work in collaboration with the Administrative Services and OE teams to coordinate and support large-scale in-office meetings, ensure the delivery of seamless logistical support including AV coordination with the IT team In partnership with the OE team, act as a point of contact for vendor relationships as required including catering, equipment, supplies, maintenance, security, events, and other services In partnership with the OE team, liaise with building management to ensure a high-level of janitorial and security services in the office, coordinate general maintenance and repair Provide support on special projects as assigned Provide backup support to other members of the OE team as neede d Key Events responsibilities of this role include: Work with the Operations Director and OE team to help with end-to-end planning and support of onsite and offsite Office events Work with DEI and Cohort nodes to support programming for their respective affiliation networks Help to drive and manage marketing and communications for events, tracking RSVPs, etc Help manage office calendar of events and key meetings Assist in tracking event budgets and expenses with a high-level of detail and accountability Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Assist with conducting site visits and preliminary contract reviews YOU'RE GOOD AT Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture. Handles challenging situations with poise, understanding, and tact, and displays a high degree of professionalism. Experience working successfully within a complex matrix structured organization is essential. Displays service-oriented mentality and responds to customer needs with a sense of urgency. Highly responsive, flexible, team player and able to display confidence in handling phone calls. Consistent, dependable and accurate in completing responsibilities/tasks. Excellent organization and time management skills with ability to manage competing priorities effectively. Meticulous attention to detail and accuracy. Excellent written and verbal communication skills. Organizational skills and the ability to handle competing priorities. Demonstrates maturity, poise, diplomacy and tact in a situation. Conveys a positive personal and professional image. Works cooperatively with other team members, displaying a high level of motivation and enthusiasm for tasks. Strong interpersonal and communication skills to develop effective working relationships with BCG staff and clients. Ability to respect all BCG and client information as personal and confidential. Possesses a high degree of professional appearance and demeanor. Displays high standards of professional behavior and ethical standards. Displays patience and an ability to impart knowledge and processes clearly. Is a team player and strives to go above and beyond in order to get the job done. Strong intellectual curiosity - a creative thinker and interested in the big picture. Must be flexible and able to perform successfully in a fast-paced environment. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree preferred. Minimum 3-5 years of administrative support, or customer service experience, in a fast-paced environment. Proficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operation. Hospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless service. Ability to lift/move objects up to 35 pounds. Flexibility to work overtime as needed, especially when supporting key events and meetings. YOU'LL WORK WITH Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. B CG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world.
221 days/year 8 hours/day Salary Range: $50,000 - $65,000/year Overview: The Site Supervisor will assist the Coordinator of Food Services in directing the total food service program to ensure an atmosphere of efficiency, cleanliness, and friendliness in which students are served nutritious and attractive meals. Assists in administering the K-12 nutrition services programs. Primary areas of responsibility include: assisting with the evaluation of cafeteria operations for efficiency and effectiveness; providing technical support to cafeteria operations; ensuring department compliance with federal, state and local guidelines; assisting with interpretation of federal, state and local regulations for all child nutrition programs; providing nutrition expertise for internal and external stakeholders; assisting Coordinator of Food Services with all aspects of cafeteria and catering operations. Key Responsibilities: Coordinates the training and orientation of new substitutes in the food service department. Arranges for substitutes as needed. Visits lunchrooms daily as assigned, checking that high standards of health and safety are maintained. Assists with ensuring that all equipment assigned to and used by the lunch program is safe and operational. Assists with administering policies and guidelines. Prepares financial reports, federal and state reports, district reports, and other such correspondences and records as may be necessary or required. Understands and is able to use the point-of-sale system. Is able to use computer networks and make use of email and other computer software. Assists with all absence reporting in Aesop and payroll processing in VeriTime. Processes orders and requisitions as assigned. Assists with parent communication. Assists with annual audits as required. Facilitates varied scheduling needs for the food services department. Inputs and maintains purchased inventories and summaries. Responds to phone calls and resolve issues - kitchens, vendors, repairs, or staff related. Performs evaluations as assigned. Plans menus in compliance with federal and state nutrition guidelines monthly. Incorporates promotions and celebrations. Monitors kitchen operations as assigned. Assists in conducting site visits to kitchens to ensure compliance with menus and recipes. Monitors health inspections and provides corrective action when necessary. Communicates issues to the Coordinator of Food Services. Research staff and parent/guardian questions for resolution. Assists in processing applications and providing notices for free/reduced lunch eligibility. Assists with the coordination and operations of concessions. Assists with catering event preparation and facilitation. Processes information for accurate and timely billing. Attends seminars, conferences, food shows, training. Operates the department in the absence of the Coordinator of Food Services. Performs other duties as assigned. Key Qualifications: Bachelor's degree or higher, or equivalent educational experience, with academic major in food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field; OR Bachelor's degree or higher in any academic major and a State recognized certificate for food service directors, OR Bachelor's degree or higher in any academic major and at least two years of relevant nutrition programs experience; OR Associate's degree, or equivalent educational experience, with academic major or concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field and at least two years of relevant school nutrition programs experience. ServSafe Certified through the National Restaurant Association and accreditation by the American National Standards Institute conference for Food Protection or the ability to demonstrate capacity to learn and obtain during first year of employment preferred. Experience with computer software for menu planning and nutritional analysis preferred. Evidence of specific training in governmental regulations related to food service and nutrition or the ability to demonstrate capacity to learn during the first six months of employment required. Knowledge, Skills and Abilities (KSA): Knowledge of commercial food service operations Knowledge of federal and state child nutrition programs regulations: National School Lunch, School Breakfast, Fresh Fruit and Vegetable Program, After School Snack, Farm to School, etc. Knowledge of governmental regulations related to food service and nutrition. Knowledge of standard sanitation procedures for food production and food service operations. Ability to review, evaluate and improve cafeteria operations. Ability to effectively administer school nutrition programs. Excellent oral and written communication, human relations, and technological skills. Ability to work with basic mathematical and computational concepts. Demonstrates enthusiasm and a sincere desire to ensure the safety of all. Is able to accept constructive criticism or feedback. Demonstrates professional tact and diplomacy with administrators, staff, teachers, students, parents, and the diverse community. Is conscientious and assumes responsibility for individual performance. Anticipates problems and unforeseen events and deals with them in an appropriate manner. Demonstrates an ability to make proper decisions when required. Demonstrates loyalty to the administrative team and district. Participates in appropriate professional organizations and activities. Maintains a calm attitude and sense of control at all times. Maintains a high level of ethical behavior and confidentiality of information. Possesses the ability to be flexible and adaptable to changing needs. Physical Demands & Work Environment: PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is mostly indoors in a climate-controlled office or building. While performing the duties of this job, the employee is frequently required to walk and stand. Occasionally the employee will sit and/or run. The employee will frequently bend or twist at the trunk while performing the duties of this job. The employee will frequently squat, stoop, kneel, reach above the head, reach forward and repeat the same hand motion many times while performing the duties of the job. The employee may routinely lift and move objects weighing 25-30 pounds. The employee must also have the ability to work in an environment, including extreme variations in temperatures and to operate varied technologies and commercial office equipment. The specific vision requirements of the job include good depth perception and occasionally being able to see objects/persons at a distance. The employee frequently is required to hear conversation in quiet, as well as a noisy environment and be able to tell where a sound is coming from while performing the duties of the job. The employee must be able to communicate to the team to give directions. The Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and transgender identity), disability, age, religion, military status ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.
Mar 23, 2024
Full time
221 days/year 8 hours/day Salary Range: $50,000 - $65,000/year Overview: The Site Supervisor will assist the Coordinator of Food Services in directing the total food service program to ensure an atmosphere of efficiency, cleanliness, and friendliness in which students are served nutritious and attractive meals. Assists in administering the K-12 nutrition services programs. Primary areas of responsibility include: assisting with the evaluation of cafeteria operations for efficiency and effectiveness; providing technical support to cafeteria operations; ensuring department compliance with federal, state and local guidelines; assisting with interpretation of federal, state and local regulations for all child nutrition programs; providing nutrition expertise for internal and external stakeholders; assisting Coordinator of Food Services with all aspects of cafeteria and catering operations. Key Responsibilities: Coordinates the training and orientation of new substitutes in the food service department. Arranges for substitutes as needed. Visits lunchrooms daily as assigned, checking that high standards of health and safety are maintained. Assists with ensuring that all equipment assigned to and used by the lunch program is safe and operational. Assists with administering policies and guidelines. Prepares financial reports, federal and state reports, district reports, and other such correspondences and records as may be necessary or required. Understands and is able to use the point-of-sale system. Is able to use computer networks and make use of email and other computer software. Assists with all absence reporting in Aesop and payroll processing in VeriTime. Processes orders and requisitions as assigned. Assists with parent communication. Assists with annual audits as required. Facilitates varied scheduling needs for the food services department. Inputs and maintains purchased inventories and summaries. Responds to phone calls and resolve issues - kitchens, vendors, repairs, or staff related. Performs evaluations as assigned. Plans menus in compliance with federal and state nutrition guidelines monthly. Incorporates promotions and celebrations. Monitors kitchen operations as assigned. Assists in conducting site visits to kitchens to ensure compliance with menus and recipes. Monitors health inspections and provides corrective action when necessary. Communicates issues to the Coordinator of Food Services. Research staff and parent/guardian questions for resolution. Assists in processing applications and providing notices for free/reduced lunch eligibility. Assists with the coordination and operations of concessions. Assists with catering event preparation and facilitation. Processes information for accurate and timely billing. Attends seminars, conferences, food shows, training. Operates the department in the absence of the Coordinator of Food Services. Performs other duties as assigned. Key Qualifications: Bachelor's degree or higher, or equivalent educational experience, with academic major in food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field; OR Bachelor's degree or higher in any academic major and a State recognized certificate for food service directors, OR Bachelor's degree or higher in any academic major and at least two years of relevant nutrition programs experience; OR Associate's degree, or equivalent educational experience, with academic major or concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field and at least two years of relevant school nutrition programs experience. ServSafe Certified through the National Restaurant Association and accreditation by the American National Standards Institute conference for Food Protection or the ability to demonstrate capacity to learn and obtain during first year of employment preferred. Experience with computer software for menu planning and nutritional analysis preferred. Evidence of specific training in governmental regulations related to food service and nutrition or the ability to demonstrate capacity to learn during the first six months of employment required. Knowledge, Skills and Abilities (KSA): Knowledge of commercial food service operations Knowledge of federal and state child nutrition programs regulations: National School Lunch, School Breakfast, Fresh Fruit and Vegetable Program, After School Snack, Farm to School, etc. Knowledge of governmental regulations related to food service and nutrition. Knowledge of standard sanitation procedures for food production and food service operations. Ability to review, evaluate and improve cafeteria operations. Ability to effectively administer school nutrition programs. Excellent oral and written communication, human relations, and technological skills. Ability to work with basic mathematical and computational concepts. Demonstrates enthusiasm and a sincere desire to ensure the safety of all. Is able to accept constructive criticism or feedback. Demonstrates professional tact and diplomacy with administrators, staff, teachers, students, parents, and the diverse community. Is conscientious and assumes responsibility for individual performance. Anticipates problems and unforeseen events and deals with them in an appropriate manner. Demonstrates an ability to make proper decisions when required. Demonstrates loyalty to the administrative team and district. Participates in appropriate professional organizations and activities. Maintains a calm attitude and sense of control at all times. Maintains a high level of ethical behavior and confidentiality of information. Possesses the ability to be flexible and adaptable to changing needs. Physical Demands & Work Environment: PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is mostly indoors in a climate-controlled office or building. While performing the duties of this job, the employee is frequently required to walk and stand. Occasionally the employee will sit and/or run. The employee will frequently bend or twist at the trunk while performing the duties of this job. The employee will frequently squat, stoop, kneel, reach above the head, reach forward and repeat the same hand motion many times while performing the duties of the job. The employee may routinely lift and move objects weighing 25-30 pounds. The employee must also have the ability to work in an environment, including extreme variations in temperatures and to operate varied technologies and commercial office equipment. The specific vision requirements of the job include good depth perception and occasionally being able to see objects/persons at a distance. The employee frequently is required to hear conversation in quiet, as well as a noisy environment and be able to tell where a sound is coming from while performing the duties of the job. The employee must be able to communicate to the team to give directions. The Board of Education does not discriminate on the basis of race, color, national origin, sex (including sexual orientation and transgender identity), disability, age, religion, military status ancestry, genetic information (collectively, "Protected Classes"), or any other legally protected category, in its programs and activities, including employment opportunities.
ROCKFORD PUBLIC SCHOOL DISTRICT Job Description Job Title: Nutrition Services Field Supervisor Job Code: 5215 Department: Nutrition Services Supervisor: Nutrition Services Operations Manager Date: 3/14/2023 FLSA Status: Exempt PURPOSE OF THE POSITION: The Nutrition Services Field Supervisor oversees the daily kitchen operations of their designated schools. SUPERVISORY RESPONSIBILITIES: Site Managers, Satellite Coordinators and Nutrition Services Kitchen Staff. DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment. Conducts annual School Nutrition Program On-Site Reviews at all designated schools and corrects any violations. Conducts monthly Kitchen Assessments at all designated schools and corrects out of compliance items. Trains and coaches Nutrition Services kitchen staff. Ensures proper staff coverage for all designated schools. Verifies and approves payroll timecards for Nutrition Services kitchen staff for all designated schools which includes verifying accurate time punches, personal business days, and sick time. Makes corrections as needed by payroll deadlines. Ensures TITAN procedures are completed by Nutrition Services kitchen staff including recipe compliance, production sheet accuracy, inventory completion, proper ordering and Point of Sale transactions. Communicates effectively with the Nutrition Services Administration team and leadership teams at designated schools. Ensures Nutrition Services kitchen staff follow the National School Breakfast and Lunch Program, Afterschool Snack Program, and Seamless Summer Option Program regulations. Conducts Nutrition Services kitchen staff discipline in accordance with the Union Agreement and with the guidance of the Human Resources department. Places work orders as needed to maintain the operational integrity of all designated kitchens. Assists with catering requests as directed by the Nutrition Services Operations Manager. QUALIFICATIONS: Associate's degree required or equivalent experience. Minimum of 3 years of manager experience in a food service operation or related field. Food Protection Manager Certificate or ability to obtain one within 30 days of employment required. KNOWLEDGE, SKILLS AND ABILITIES: Ability to demonstrate qualities aligned to our core values of Character, Communication, Collaboration and Continuous Improvement. Excellent verbal, written and interpersonal communication skills. Ability to learn and use new software systems. Microsoft Office Applications: Word, Excel, Outlook WORK CALENDAR: 12 Months WORKING CONDITIONS: Frequent in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work. OTHER: This job description describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position. The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change. Physical Aspects of the Position (Select all that apply) 1. - Climbing - Ascending or descending ladders, stairs, scaffolding ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. 2. X Balancing - Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. 3. X Stooping - Bending body downward and forward by bending spine at the waist. 4. Kneeling - Bending legs at knee to come to a rest on knee or knees. 5. X Crouching - Bending the body downward and forward by bending leg and spine. 6. Crawling - Moving about on hands and knees or hands and feet. 7. X Reaching - Extending hand(s) and arm(s) in any direction. 8. X Standing - Particularly for sustained periods of time. 9. X Walking - Moving about on foot to accomplish tasks, particularly for long distances. 10. X Pushing - using upper extremities to press against something with steady force order to thrust forward, downward or outward. 11. X Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 12. X Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and required the substantial use of upper extremities and back muscles. 13. X Finger use - Picking, pinching, typing or otherwise working, primarily with the fingers rather than the whole hand or arm as in handling. 14. X Grasping - Applying pressure to an object with the fingers or palm. 15. X Talking - Expressing or exchanging ideas by means of spoken word. Those activities in which you must convey detailed or spoken instructions to other workers accurately, loudly or quickly. 16. X Hearing - Perceiving the nature of sounds. Ability to receive detailed information through oral communication, and to make fine discriminations in sounds such as when making fine adjustments on machinery. 17. X Repetitive Motions - Substantial movements (motions) of the wrist, hands, and/or fingers. The Physical Requirements of the Position (Select one) 1. - Sedentary Work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 2. - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rate for Light Work. 3. X Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 4. - Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 5. - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The visual acuity requirements including color, depth perception and field of vision (Select all that apply) 1. X Machine Operations - inspection, close assembly, clerical, administration. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, or visual inspection. 2. - Mechanics - Skilled tradespeople - This is a minimum standard for use with those whose work deals with machines such as power tools, lathes, and drills. 3. - Mobile Equipment - This is a minimum standard for use with those who operate cars, trucks, forklifts, cranes, and high equipment. 4. X Other - This is a minimum standard based on the criteria of accuracy and neatness of work for janitors, sweepers, etc. The Conditions the Worker will be subject to in this position (Select all that apply) 1. X The worker is subject to inside environment conditions. 2. X The worker is subject to outside environment conditions. 3. X The worker is subject to extreme heat or cold for periods of greater that one hour. 4. X The worker is subject to noise which would cause them to have to shout. 5. X The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, chemicals, etc.
Mar 17, 2024
Full time
ROCKFORD PUBLIC SCHOOL DISTRICT Job Description Job Title: Nutrition Services Field Supervisor Job Code: 5215 Department: Nutrition Services Supervisor: Nutrition Services Operations Manager Date: 3/14/2023 FLSA Status: Exempt PURPOSE OF THE POSITION: The Nutrition Services Field Supervisor oversees the daily kitchen operations of their designated schools. SUPERVISORY RESPONSIBILITIES: Site Managers, Satellite Coordinators and Nutrition Services Kitchen Staff. DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment. Conducts annual School Nutrition Program On-Site Reviews at all designated schools and corrects any violations. Conducts monthly Kitchen Assessments at all designated schools and corrects out of compliance items. Trains and coaches Nutrition Services kitchen staff. Ensures proper staff coverage for all designated schools. Verifies and approves payroll timecards for Nutrition Services kitchen staff for all designated schools which includes verifying accurate time punches, personal business days, and sick time. Makes corrections as needed by payroll deadlines. Ensures TITAN procedures are completed by Nutrition Services kitchen staff including recipe compliance, production sheet accuracy, inventory completion, proper ordering and Point of Sale transactions. Communicates effectively with the Nutrition Services Administration team and leadership teams at designated schools. Ensures Nutrition Services kitchen staff follow the National School Breakfast and Lunch Program, Afterschool Snack Program, and Seamless Summer Option Program regulations. Conducts Nutrition Services kitchen staff discipline in accordance with the Union Agreement and with the guidance of the Human Resources department. Places work orders as needed to maintain the operational integrity of all designated kitchens. Assists with catering requests as directed by the Nutrition Services Operations Manager. QUALIFICATIONS: Associate's degree required or equivalent experience. Minimum of 3 years of manager experience in a food service operation or related field. Food Protection Manager Certificate or ability to obtain one within 30 days of employment required. KNOWLEDGE, SKILLS AND ABILITIES: Ability to demonstrate qualities aligned to our core values of Character, Communication, Collaboration and Continuous Improvement. Excellent verbal, written and interpersonal communication skills. Ability to learn and use new software systems. Microsoft Office Applications: Word, Excel, Outlook WORK CALENDAR: 12 Months WORKING CONDITIONS: Frequent in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work. OTHER: This job description describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position. The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change. Physical Aspects of the Position (Select all that apply) 1. - Climbing - Ascending or descending ladders, stairs, scaffolding ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. 2. X Balancing - Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. 3. X Stooping - Bending body downward and forward by bending spine at the waist. 4. Kneeling - Bending legs at knee to come to a rest on knee or knees. 5. X Crouching - Bending the body downward and forward by bending leg and spine. 6. Crawling - Moving about on hands and knees or hands and feet. 7. X Reaching - Extending hand(s) and arm(s) in any direction. 8. X Standing - Particularly for sustained periods of time. 9. X Walking - Moving about on foot to accomplish tasks, particularly for long distances. 10. X Pushing - using upper extremities to press against something with steady force order to thrust forward, downward or outward. 11. X Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 12. X Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and required the substantial use of upper extremities and back muscles. 13. X Finger use - Picking, pinching, typing or otherwise working, primarily with the fingers rather than the whole hand or arm as in handling. 14. X Grasping - Applying pressure to an object with the fingers or palm. 15. X Talking - Expressing or exchanging ideas by means of spoken word. Those activities in which you must convey detailed or spoken instructions to other workers accurately, loudly or quickly. 16. X Hearing - Perceiving the nature of sounds. Ability to receive detailed information through oral communication, and to make fine discriminations in sounds such as when making fine adjustments on machinery. 17. X Repetitive Motions - Substantial movements (motions) of the wrist, hands, and/or fingers. The Physical Requirements of the Position (Select one) 1. - Sedentary Work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 2. - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rate for Light Work. 3. X Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 4. - Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 5. - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The visual acuity requirements including color, depth perception and field of vision (Select all that apply) 1. X Machine Operations - inspection, close assembly, clerical, administration. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, or visual inspection. 2. - Mechanics - Skilled tradespeople - This is a minimum standard for use with those whose work deals with machines such as power tools, lathes, and drills. 3. - Mobile Equipment - This is a minimum standard for use with those who operate cars, trucks, forklifts, cranes, and high equipment. 4. X Other - This is a minimum standard based on the criteria of accuracy and neatness of work for janitors, sweepers, etc. The Conditions the Worker will be subject to in this position (Select all that apply) 1. X The worker is subject to inside environment conditions. 2. X The worker is subject to outside environment conditions. 3. X The worker is subject to extreme heat or cold for periods of greater that one hour. 4. X The worker is subject to noise which would cause them to have to shout. 5. X The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, chemicals, etc.