Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's , Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission 'We inspire grown-ups to play' fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Description: Responsible for overseeing the training and onboarding of guest service staff including Spa/Salon front desk, spa attendants, fitness attendants. Upholds the SOP service standards for the team. Essential Job Functions: Initiate and engage in conversations in a professional and friendly manner. Hold the Guest Service staff accountable for the Spa/Salon SOP standards of cleanliness and service. Ensures confidentiality with respect to guest and employee information. Oversees Spa Attendant, Spa Concierges employee relations, training, product levels, service standards and linen running for both male and female spa facilities. Provides excellent guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours. Assists managers in creating schedules to ensure appropriate staffing levels according to business volumes; i.e. special events, holidays, weekends, groups, etc. Is a role model for treatment enhancements and product recommendations. Performs and sets up all non-treatment provider experiences including but not limited to experience bar and bath services. Is a liaison for retail team members and supports in training, education, and upholds SOP service standards with them. Conducts onboarding training with new team members including product and treatment knowledge training programs. Supports performance review input. Resolve and document problems, provide open communication. Support coordination of the activities of team members. Provide information and assist employees and foster good employee relations. Supervise maintenance and sanitation standard of responsible area including but not limited to gym, lounge areas, rotundas, Salon, retail space, locker rooms, closets, storage, offices, and break room areas. Liaison between guest service team members and management team to ensure proper communication amongst all team members. Acts as a resource between employees and spa/salon manager to resolve work related conflicts. Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed. Handles guests with problems prior to a supervisor intervention Maintain knowledge and understanding of treatments/physiological effects/contraindications. Maintain spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). Uphold spa decor by maintaining the set-up and cleanliness of the guest spaces and break room areas. Handles guest requests and questions in a calm, professional, and courteous manner. Comfortable around guests in a state of undress. Ensures guests services are started on time and end on time. Ensures all guest checks are closed out in an efficient and accurate manner. Ensures team members are on time for their day, their guests, and in their appropriate room/station at all times. Communicate and describe in an articulate manner the spa & salon offerings and their benefits. Provides management team with inventory support for linens and operational products. Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, beauty and a healthy lifestyle) Understand that as a representative of the Spa & Salon they will maintain a healthy, fit appearance and a positive attitude. Maintain a clean, safe, stocked and well organized work area Assist in all areas of the spa and salon operation as directed by management Perform other tasks as assigned by Manager or Supervisor. Marginal Job Functions:1. Perform special project and other responsibilities as assigned.2. Participate in task forces, committees and meetings as requested. Education/Experience Preferred:1. High school diploma or equivalent.2. Two plus years of employment in a related position.3. Obtain a valid Health Card and TAM card.4. Excellent computer, written and verbal communication skills.5. Ability to handle multiple tasks simultaneously6. Ability to work in a fast paced environment while maintaining a calm appearance. Working Conditions:Constant public contact in fast paced, friendly and professional environment.Lifting or Physical Requirements1. Moving workout equipment, large boxes or carts of supplies. All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties as assigned by their supervisor.Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Mar 18, 2024
Full time
Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's , Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission 'We inspire grown-ups to play' fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Description: Responsible for overseeing the training and onboarding of guest service staff including Spa/Salon front desk, spa attendants, fitness attendants. Upholds the SOP service standards for the team. Essential Job Functions: Initiate and engage in conversations in a professional and friendly manner. Hold the Guest Service staff accountable for the Spa/Salon SOP standards of cleanliness and service. Ensures confidentiality with respect to guest and employee information. Oversees Spa Attendant, Spa Concierges employee relations, training, product levels, service standards and linen running for both male and female spa facilities. Provides excellent guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours. Assists managers in creating schedules to ensure appropriate staffing levels according to business volumes; i.e. special events, holidays, weekends, groups, etc. Is a role model for treatment enhancements and product recommendations. Performs and sets up all non-treatment provider experiences including but not limited to experience bar and bath services. Is a liaison for retail team members and supports in training, education, and upholds SOP service standards with them. Conducts onboarding training with new team members including product and treatment knowledge training programs. Supports performance review input. Resolve and document problems, provide open communication. Support coordination of the activities of team members. Provide information and assist employees and foster good employee relations. Supervise maintenance and sanitation standard of responsible area including but not limited to gym, lounge areas, rotundas, Salon, retail space, locker rooms, closets, storage, offices, and break room areas. Liaison between guest service team members and management team to ensure proper communication amongst all team members. Acts as a resource between employees and spa/salon manager to resolve work related conflicts. Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed. Handles guests with problems prior to a supervisor intervention Maintain knowledge and understanding of treatments/physiological effects/contraindications. Maintain spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). Uphold spa decor by maintaining the set-up and cleanliness of the guest spaces and break room areas. Handles guest requests and questions in a calm, professional, and courteous manner. Comfortable around guests in a state of undress. Ensures guests services are started on time and end on time. Ensures all guest checks are closed out in an efficient and accurate manner. Ensures team members are on time for their day, their guests, and in their appropriate room/station at all times. Communicate and describe in an articulate manner the spa & salon offerings and their benefits. Provides management team with inventory support for linens and operational products. Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, beauty and a healthy lifestyle) Understand that as a representative of the Spa & Salon they will maintain a healthy, fit appearance and a positive attitude. Maintain a clean, safe, stocked and well organized work area Assist in all areas of the spa and salon operation as directed by management Perform other tasks as assigned by Manager or Supervisor. Marginal Job Functions:1. Perform special project and other responsibilities as assigned.2. Participate in task forces, committees and meetings as requested. Education/Experience Preferred:1. High school diploma or equivalent.2. Two plus years of employment in a related position.3. Obtain a valid Health Card and TAM card.4. Excellent computer, written and verbal communication skills.5. Ability to handle multiple tasks simultaneously6. Ability to work in a fast paced environment while maintaining a calm appearance. Working Conditions:Constant public contact in fast paced, friendly and professional environment.Lifting or Physical Requirements1. Moving workout equipment, large boxes or carts of supplies. All duties and requirements stated are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties as assigned by their supervisor.Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 22, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 22, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 22, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Job Number Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay rate for this position is $28.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 21 days after the date of this posting, 03/12/2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mar 20, 2024
Full time
Job Number Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay rate for this position is $28.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 21 days after the date of this posting, 03/12/2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Summary Partners with the physician co-leader, leadership team, and various support departments to create practice environment and operations to drive progress and achieve goals in the areas of financial performance, revenue cycle management, patient satisfaction, telephony performance, employee engagement, provider satisfaction, quality of care, Care Coordination, patient and teammate safety, EMR Meaningful Use, e-Health, and other initiatives. Essential Functions Oversees the daily operations of the practice, with the physician co-leader to include: scheduling and registration of patients, verification of insurance, clinical work-up, treatment and flow of patients, capture of clinical information in the EMR, proper coding and charging of services rendered, scheduling and pre-certification of specialty referrals and ancillary services, collection of co-pays and co-insurance payments. Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards and applicable state and federal laws, as well as policies and procedures as defined by the System. Promotes effective communication dialogue with providers and staff through daily huddles, regularly scheduled staff meetings, or other means of communication. Analyzes data with physician co-leader, using data to work collaboratively with providers, other team members, patients and vendors to continually enhance performance, positively effecting clinical outcomes and patient satisfaction. Demonstrates fluency in the EMR/Canopy, effectively implementing and monitoring utilization of the tool for improved preventive medicine and disease management practices. Achieves goals in Appropriate Care Measures of Quality and Meaningful Use of the EMR. Assumes responsibility for the recruitment of qualified staff. Works with team members on mutual goal setting, providing regular performance feedback and evaluation. Manages practice by improving utilization of resources, and maintaining practice efficiency while seeking to minimize operational costs. Assigns duties and determines staff work schedules based on competencies of available staff and patient/practice needs. Promotes the financial viability and accomplishment of financial goals of the practice by effectively managing billing, collections and budget processes, including proactive cost containment activities. Physical Requirements Work requires use of telephone and sitting for prolonged periods of time. Walking, standing, lifting bending, reaching, stooping, pushing and pulling are required a moderate amount of the time. May lift and carry up to 40 pounds on an intermittent basis. Must demonstrate the ability to communicate with individuals and groups effectively. Must possess critical thinking and ability to concentrate. Must be able to work with high volume of activities/projects with short deadlines. Must be able to deal with intense, emotionally charged issues. Work can require non-traditional hours (early mornings or late evenings and/or weekends). Education, Experience and Certifications High School Diploma or GED required; Bachelor's Degree strongly preferred. At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired. Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred. Excellent written and spoken communications skills in English are required. Bilingual in other language/s based on working location and relevant patient population is preferred.
Mar 20, 2024
Full time
Job Summary Partners with the physician co-leader, leadership team, and various support departments to create practice environment and operations to drive progress and achieve goals in the areas of financial performance, revenue cycle management, patient satisfaction, telephony performance, employee engagement, provider satisfaction, quality of care, Care Coordination, patient and teammate safety, EMR Meaningful Use, e-Health, and other initiatives. Essential Functions Oversees the daily operations of the practice, with the physician co-leader to include: scheduling and registration of patients, verification of insurance, clinical work-up, treatment and flow of patients, capture of clinical information in the EMR, proper coding and charging of services rendered, scheduling and pre-certification of specialty referrals and ancillary services, collection of co-pays and co-insurance payments. Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards and applicable state and federal laws, as well as policies and procedures as defined by the System. Promotes effective communication dialogue with providers and staff through daily huddles, regularly scheduled staff meetings, or other means of communication. Analyzes data with physician co-leader, using data to work collaboratively with providers, other team members, patients and vendors to continually enhance performance, positively effecting clinical outcomes and patient satisfaction. Demonstrates fluency in the EMR/Canopy, effectively implementing and monitoring utilization of the tool for improved preventive medicine and disease management practices. Achieves goals in Appropriate Care Measures of Quality and Meaningful Use of the EMR. Assumes responsibility for the recruitment of qualified staff. Works with team members on mutual goal setting, providing regular performance feedback and evaluation. Manages practice by improving utilization of resources, and maintaining practice efficiency while seeking to minimize operational costs. Assigns duties and determines staff work schedules based on competencies of available staff and patient/practice needs. Promotes the financial viability and accomplishment of financial goals of the practice by effectively managing billing, collections and budget processes, including proactive cost containment activities. Physical Requirements Work requires use of telephone and sitting for prolonged periods of time. Walking, standing, lifting bending, reaching, stooping, pushing and pulling are required a moderate amount of the time. May lift and carry up to 40 pounds on an intermittent basis. Must demonstrate the ability to communicate with individuals and groups effectively. Must possess critical thinking and ability to concentrate. Must be able to work with high volume of activities/projects with short deadlines. Must be able to deal with intense, emotionally charged issues. Work can require non-traditional hours (early mornings or late evenings and/or weekends). Education, Experience and Certifications High School Diploma or GED required; Bachelor's Degree strongly preferred. At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired. Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred. Excellent written and spoken communications skills in English are required. Bilingual in other language/s based on working location and relevant patient population is preferred.
Marriott International Inc
Half Moon Bay, California
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Half Moon Bay, located at 1 Miramontes Point Rd, Half Moon Bay, California, 94019 is currently hiring a Club Lounge Concierge. Responsibilities include: p> Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. The pay range for this position is $25.85 to $26.85 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Mar 19, 2024
Full time
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Half Moon Bay, located at 1 Miramontes Point Rd, Half Moon Bay, California, 94019 is currently hiring a Club Lounge Concierge. Responsibilities include: p> Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. The pay range for this position is $25.85 to $26.85 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Reynolds Lake Oconee, located at 1 Lake Oconee Trail, Greensboro, Georgia, 30642 is currently hiring a Senior Concierge. Responsibilities include: Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor club lounge for seating availability, service, safety, and well-being of guests. Serve as a departmental role model or mentor; ensure employee compliance with company standards and policies and external regulations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Employment Type: Full-Time Salary: $ 10.00 Per Hour
Mar 19, 2024
Full time
Live Fully at Marriott International - Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Reynolds Lake Oconee, located at 1 Lake Oconee Trail, Greensboro, Georgia, 30642 is currently hiring a Senior Concierge. Responsibilities include: Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor club lounge for seating availability, service, safety, and well-being of guests. Serve as a departmental role model or mentor; ensure employee compliance with company standards and policies and external regulations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Employment Type: Full-Time Salary: $ 10.00 Per Hour
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Reynolds Lake Oconee, located at 1 Lake Oconee Trail, Greensboro, Georgia, 30642 is currently hiring a Concierge. Responsibilities include: Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Employment Type: Part-Time Salary: $ 10.00 Per Hour
Mar 19, 2024
Full time
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. The Ritz-Carlton Reynolds Lake Oconee, located at 1 Lake Oconee Trail, Greensboro, Georgia, 30642 is currently hiring a Concierge. Responsibilities include: Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Employment Type: Part-Time Salary: $ 10.00 Per Hour
Opal Homes | Keller Williams on the Water
Sarasota, Florida
We are a dynamic and rapidly growing real estate team that is experiencing tremendous growth. This surge has catapulted us into becoming one of the top real estate teams in the area. We are a highly driven, relationally focused team of professionals who strive to dramatically enrich the lives of those around us through Our Core Values. We believe in nurturing relationships built on trust and mutual respect and treating our team members like family in a joyful and collaborative environment. We are seeking a Real Estate Client Concierge to provide Administrative and Marketing support for the team both on the list and buy-side while providing a first-class experience to clients that enhances the company's brand. This individual will take charge of client onboarding and education, MLS listing coordination, and ensure a world-class client care experience that surpasses expectations. Compensation - $40,000 - $60,000 base salary + bonuses and paid time off Responsibilities: • Establish relationships as a liaison between clients, real estate agents, and other third-party vendors throughout the duration of an active listing to effectively manage the administrative tasks involved in listing and marketing a property in a client-interfacing role • Provide exceptional service and enable the team to sell more homes by managing client experience from initial contact to executed purchase agreement ensuring sellers receive an onboarding phone call to reinforce the Opal Homes Promise Script • Coordinate for photography, professional staging, lock boxes, and real estate signs, among other relevant tasks, and provide vendors and contractors access to homes so each property is prepared to sell • Complete the seller intake sheet and coordinate with the listing concierge to acquire necessary disclosures, addendums, and FAQ sheets, including relevant community information before listing and advertising a property on the MLS • Obtain required signatures on agreements and disclosures and deliver copies to all parties • Organize showing schedule with detailed instructions and communicate with other agents to understand best practices and how to increase homes sold • Develop knowledge and understanding of contracts to summarize all important terms, conditions, and important dates to clients and provide weekly check-ins with feedback • Provide administrative support to the team by entering lead contacts into the database, applying smart plans and campaigns for lead capture, developing landing pages for new listings, coordinating open houses, and adding follow-ups and appointments to the calendar • Create marketing collateral for the team, design flyers, and brochures, create infographics, update social media content, monitor and reply to Google reviews, and develop branded packages, such as listing presentations, buyer consultations, and new homeowner welcome packets among other ongoing projects for team branding • Maintain a filing system for all important documents that are uploaded to the MLS, DocuSign, CRM database, and other relevant platforms • Collaborate with the marketing and sales teams to develop, coordinate, and execute client events • Achieve referral goals through consistent and meaningful engagement with past clients • Devise a follow-up system and implement timelines for important tasks, such as preparing closing gifts and sending testimonial links to clients to obtain a 5-star review and a referral • Manage the team's online presence to increase engagement and monitor all social media, including third-party websites to ensure all listing information is syndicated timely and accurately • Communicate daily with the Lead Agent, Buyers Agent, and operations team for compliance-related matters, mandatory team meetings, Market Center updates, and miscellaneous events Qualifications: • Capable of communicating effectively both in writing and in person • 3 to 5 years of combined experience in Administrative/Operations, Office Management, Hotel and Travel, Hospitality, Customer Service, and/or Sales • Driven to create world-class customer service experience for each client • Technologically savvy with experience using CRM database and cloud-based applications • Ability to communicate effectively with clients, real estate agents, and third parties with tact and diplomacy • Easily navigates basic computer programs and can create clear spreadsheets and presentations using MS Office and GSuite • Familiarity with local neighborhoods and communities, school districts, landmarks, tourist attractions, and recreational options is essential • Creative writing skills are fundamental to the composition of property descriptions and social media content • Complete job application with resume and verification of references • Authorization for pre-employment screening and full background check • Reliable transportation and a valid Florida driver's license with an active auto insurance policy • High school diploma or equivalent required, college experience preferred • Active Florida Real Estate Sales Associate license is encouraged, not required • Previous industry experience in real estate, transaction coordination, title, banking, and/or mortgage lending is highly valued • AA/AS or BA/BS degree with a concentration in Marketing, Communications, Advertising, or Business Administration combined with working experience is highly desired Compensation: $40,000-$60,000 base salary + bonuses • Establish relationships as a liaison between clients, real estate agents, and other third-party vendors throughout the duration of an active listing to effectively manage the administrative tasks involved in listing and marketing a property in a client-interfacing role • Provide exceptional service and enable the team to sell more homes by managing client experience from initial contact to executed purchase agreement ensuring sellers receive an onboarding phone call to reinforce the Opal Homes Promise Script • Coordinate for photography, professional staging, lock boxes, and real estate signs, among other relevant tasks, and provide vendors and contractors access to homes so each property is prepared to sell • Complete the seller intake sheet and coordinate with the listing concierge to acquire necessary disclosures, addendums, and FAQ sheets, including relevant community information before listing and advertising a property on the MLS • Obtain required signatures on agreements and disclosures and deliver copies to all parties • Organize showing schedule with detailed instructions and communicate with other agents to understand best practices and how to increase homes sold • Develop knowledge and understanding of contracts to summarize all important terms, conditions, and important dates to clients and provide weekly check-ins with feedback • Provide administrative support to the team by entering lead contacts into the database, applying smart plans and campaigns for lead capture, developing landing pages for new listings, coordinating open houses, and adding follow-ups and appointments to the calendar • Create marketing collateral for the team, design flyers, and brochures, create infographics, update social media content, monitor and reply to Google reviews, and develop branded packages, such as listing presentations, buyer consultations, and new homeowner welcome packets among other ongoing projects for team branding • Maintain a filing system for all important documents that are uploaded to the MLS, DocuSign, CRM database, and other relevant platforms • Collaborate with the marketing and sales teams to develop, coordinate, and execute client events • Achieve referral goals through consistent and meaningful engagement with past clients • Devise a follow-up system and implement timelines for important tasks, such as preparing closing gifts and sending testimonial links to clients to obtain a 5-star review and a referral • Manage the team's online presence to increase engagement and monitor all social media, including third-party websites to ensure all listing information is syndicated timely and accurately • Communicate daily with the Lead Agent, Buyers Agent, and operations team for compliance-related matters, mandatory team meetings, Market Center updates, and miscellaneous events
Mar 18, 2024
Full time
We are a dynamic and rapidly growing real estate team that is experiencing tremendous growth. This surge has catapulted us into becoming one of the top real estate teams in the area. We are a highly driven, relationally focused team of professionals who strive to dramatically enrich the lives of those around us through Our Core Values. We believe in nurturing relationships built on trust and mutual respect and treating our team members like family in a joyful and collaborative environment. We are seeking a Real Estate Client Concierge to provide Administrative and Marketing support for the team both on the list and buy-side while providing a first-class experience to clients that enhances the company's brand. This individual will take charge of client onboarding and education, MLS listing coordination, and ensure a world-class client care experience that surpasses expectations. Compensation - $40,000 - $60,000 base salary + bonuses and paid time off Responsibilities: • Establish relationships as a liaison between clients, real estate agents, and other third-party vendors throughout the duration of an active listing to effectively manage the administrative tasks involved in listing and marketing a property in a client-interfacing role • Provide exceptional service and enable the team to sell more homes by managing client experience from initial contact to executed purchase agreement ensuring sellers receive an onboarding phone call to reinforce the Opal Homes Promise Script • Coordinate for photography, professional staging, lock boxes, and real estate signs, among other relevant tasks, and provide vendors and contractors access to homes so each property is prepared to sell • Complete the seller intake sheet and coordinate with the listing concierge to acquire necessary disclosures, addendums, and FAQ sheets, including relevant community information before listing and advertising a property on the MLS • Obtain required signatures on agreements and disclosures and deliver copies to all parties • Organize showing schedule with detailed instructions and communicate with other agents to understand best practices and how to increase homes sold • Develop knowledge and understanding of contracts to summarize all important terms, conditions, and important dates to clients and provide weekly check-ins with feedback • Provide administrative support to the team by entering lead contacts into the database, applying smart plans and campaigns for lead capture, developing landing pages for new listings, coordinating open houses, and adding follow-ups and appointments to the calendar • Create marketing collateral for the team, design flyers, and brochures, create infographics, update social media content, monitor and reply to Google reviews, and develop branded packages, such as listing presentations, buyer consultations, and new homeowner welcome packets among other ongoing projects for team branding • Maintain a filing system for all important documents that are uploaded to the MLS, DocuSign, CRM database, and other relevant platforms • Collaborate with the marketing and sales teams to develop, coordinate, and execute client events • Achieve referral goals through consistent and meaningful engagement with past clients • Devise a follow-up system and implement timelines for important tasks, such as preparing closing gifts and sending testimonial links to clients to obtain a 5-star review and a referral • Manage the team's online presence to increase engagement and monitor all social media, including third-party websites to ensure all listing information is syndicated timely and accurately • Communicate daily with the Lead Agent, Buyers Agent, and operations team for compliance-related matters, mandatory team meetings, Market Center updates, and miscellaneous events Qualifications: • Capable of communicating effectively both in writing and in person • 3 to 5 years of combined experience in Administrative/Operations, Office Management, Hotel and Travel, Hospitality, Customer Service, and/or Sales • Driven to create world-class customer service experience for each client • Technologically savvy with experience using CRM database and cloud-based applications • Ability to communicate effectively with clients, real estate agents, and third parties with tact and diplomacy • Easily navigates basic computer programs and can create clear spreadsheets and presentations using MS Office and GSuite • Familiarity with local neighborhoods and communities, school districts, landmarks, tourist attractions, and recreational options is essential • Creative writing skills are fundamental to the composition of property descriptions and social media content • Complete job application with resume and verification of references • Authorization for pre-employment screening and full background check • Reliable transportation and a valid Florida driver's license with an active auto insurance policy • High school diploma or equivalent required, college experience preferred • Active Florida Real Estate Sales Associate license is encouraged, not required • Previous industry experience in real estate, transaction coordination, title, banking, and/or mortgage lending is highly valued • AA/AS or BA/BS degree with a concentration in Marketing, Communications, Advertising, or Business Administration combined with working experience is highly desired Compensation: $40,000-$60,000 base salary + bonuses • Establish relationships as a liaison between clients, real estate agents, and other third-party vendors throughout the duration of an active listing to effectively manage the administrative tasks involved in listing and marketing a property in a client-interfacing role • Provide exceptional service and enable the team to sell more homes by managing client experience from initial contact to executed purchase agreement ensuring sellers receive an onboarding phone call to reinforce the Opal Homes Promise Script • Coordinate for photography, professional staging, lock boxes, and real estate signs, among other relevant tasks, and provide vendors and contractors access to homes so each property is prepared to sell • Complete the seller intake sheet and coordinate with the listing concierge to acquire necessary disclosures, addendums, and FAQ sheets, including relevant community information before listing and advertising a property on the MLS • Obtain required signatures on agreements and disclosures and deliver copies to all parties • Organize showing schedule with detailed instructions and communicate with other agents to understand best practices and how to increase homes sold • Develop knowledge and understanding of contracts to summarize all important terms, conditions, and important dates to clients and provide weekly check-ins with feedback • Provide administrative support to the team by entering lead contacts into the database, applying smart plans and campaigns for lead capture, developing landing pages for new listings, coordinating open houses, and adding follow-ups and appointments to the calendar • Create marketing collateral for the team, design flyers, and brochures, create infographics, update social media content, monitor and reply to Google reviews, and develop branded packages, such as listing presentations, buyer consultations, and new homeowner welcome packets among other ongoing projects for team branding • Maintain a filing system for all important documents that are uploaded to the MLS, DocuSign, CRM database, and other relevant platforms • Collaborate with the marketing and sales teams to develop, coordinate, and execute client events • Achieve referral goals through consistent and meaningful engagement with past clients • Devise a follow-up system and implement timelines for important tasks, such as preparing closing gifts and sending testimonial links to clients to obtain a 5-star review and a referral • Manage the team's online presence to increase engagement and monitor all social media, including third-party websites to ensure all listing information is syndicated timely and accurately • Communicate daily with the Lead Agent, Buyers Agent, and operations team for compliance-related matters, mandatory team meetings, Market Center updates, and miscellaneous events
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 18, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Mar 17, 2024
Full time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot. Four Seasons Hotels & Resorts Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you." Four Seasons Atlanta Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot. The Opportunity: Four Seasons Hotel Atlanta is seeking a Concierge to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! Responsibilities Include (but are not limited to): Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves packages, luggage, dry cleaning and flowers. Coordinates with Valet parking staff the retrieval of vehicles. Manages and provides access to the building(s) and units with all vendor/contractor providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor. Controls entry doors and elevator/lift access. Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) that have been made Coordinates the booking of the elevators/lifts for move-in or move-out after the 1st occupancy period is over Complies with all Four Seasons' guidelines, policies and procedures Is knowledgeable about all Rules & Regulations Assists other team members, including Management, Public Area Assistants and Attendants, with responsibilities and duties in their absence or due to heavy volume periods Works closely with the Hotel to ensure smooth handling of deliveries, reservations and special requests Helps ensure that the Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times Perform other tasks or projects as assigned by the Management team Relieve other roles for meal periods and in case of emergency Preferred Qualifications and Skills: Previous experience preferred especially in a luxury environment Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset Good computer skill with an ability to use a variety of software Strong attention to detail and problem-solving skills Knowledge of the local Atlanta area preferred What to Expect Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complementary Uniforms and uniform care Complimentary Employee Meals Comprehensive learning and development programs to help you master your craft. And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recogni ith us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: zing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 13, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Mar 13, 2024
Full time
Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Curana Health serves more than 1,100 senior living community partners across 30 states and participates in both the MSSP ACO, ACO Reach and Medicare Advantage programs with CMS. Backed by more than $300M in venture capital funding, the organization is poised to disrupt care delivery in senior living on a meaningful scale through innovative care models and applied analytics. Summary The Care Concierge (CC) role plays a crucial part in achieving Curana Health's mission to improve the health, happiness, and dignity of our senior living residents. The Care Concierge will often have the single most interactions with our patients and their family members in the community. Patients should know their CCs on a first name basis and create a tremendous relationship with them. CCs perform various administrative duties that empower their care team to operate at the top of their license(s). The patient/family experience should be directly correlated with the strength and success of this role. We strive for exceptional care, experience, and communication. Job Duties and Expectations Facility Engagement Coordinate and attend facility and Curana Health educational/social events. Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership) Be attentive to the needs of the facility and communicate back to the team. Patient Engagement Coordinate care between (specialists, therapy, home health, and other ancillary services) Assist with front desk duties including appointment management, scheduling, and other related duties. Monthly outreach with residents/family to assess needs and coordinate care consistent with provider's plan of care. Clinic Setup and Design Assist with clinic set up and design within Curana Health specs. Ensure proper collateral and supplies are ordered in a timely manner. Clinical Functions Greet each patient, family member, and staff member with a smile. Curana will train you to be able to take vital signs, room patients, and help get them ready for their visit. Serve as backup to Medical Assistant in Curana Health Clinic. Qualifications High School Diploma or equivalent Experience in the senior living setting strongly preferred Outgoing individual who loves interacting with people Organized and effective communicator Concierge or hospitality experience a plus Experience as a medical assistant, activities coordinator, social worker, or LPN a plus Proficient in Microsoft Office Positive attitude and strong interpersonal skills Passionate about helping others Highly organized Willingness to learn and be a part of something great Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances. The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.
Discovery Village at the West End AL
Richmond, Virginia
DISCOVER YOUR PURPOSE! At "Discovery Villages West End", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
Mar 13, 2024
Full time
DISCOVER YOUR PURPOSE! At "Discovery Villages West End", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Responsibilities: Carries out telephone answering and reception duties as required. Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets residents and visitors. Answers inquiries and gives directions. Collates brochures for the marketing department. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. Maintains and keeps desk and entry area neat and organized. Organizes, distributes mail to residents, Executive Director and Department Coordinators. Maintains resident forms for miscellaneous credits. Maintains adherence to all company personnel policies and established operating policies and procedures. Other duties as assigned. Qualifications: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience. If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 11, 2024
Full time
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
WESTMOOR CLUB MANAGEMENT LLC
Nantucket, Massachusetts
Job Details Level Experienced Job Location The Westmoor Club - Nantucket, MA Remote Type N/A Position Type Seasonal Education Level High School Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description Please note a United States physical address is required to complete this application Deliver quality service and maintain the overall appearance of the reception area in accordance with service criteria. Responsible for the initial introduction of the Pro Shop Center to members according to The Westmoor Club standards. Provide information about the Pro Shop Center and its services, treatments and concepts, as well as pricing, as requested. Understand all Spa services, treatments, classes offered, and be able to explain each in a clear, precise manner, as well as booking appointments. Maintain a brilliant smile and positive attitude even at times under the most trying circumstances. A thorough understanding of hospitality and service is a must. In order to be considered for this position, we are looking for an individual who ideally has previous member/guest service in a luxury hotel or resort setting. The position of Spa Reception Concierge at The Westmoor Club is unique and challenging. While providing service to members, the Concierge is also providing a very important function for our fellow employees, Nantucket Island and the local area. Spa Reception Concierge assumes nothing from our members, promises them nothing, but gives his/her all and never says No! One must understand the answer is always Yes! Inherent in every question, there is an answer. His/her job is to find it in the most efficient and pleasant way possible. A Spa Reception Concierge is responsible for creating an atmosphere around his/her desk that welcomes our members and employees. Your function is to communicate with other members and team mates, satisfy a tremendous need for personal service and develop a true sense of community for him/her in the local area. Primary Job Duties and Responsibilities: Secure reservations for the Pro Shop Taking online racquet reservations Complete daily reports Complete understanding of all spa services offered and market them appropriately Schedule appointments, greet members upon arrival and help members through the process of checking in for a spa service through the final checking out and charging the member for the service Provide a retail service Be aware of and willing to help enforce the rules of the Club and Pro Shop Center in a professional and courteous manner and according to club policy Help with the upkeep of the merchandise, fitness floor, and spa areas as needed throughout the day This position requires excellent computer and phone skills, along with the ability to multitask Must be people-oriented with a positive attitude, professional appearance, and strong public relations and service skills Ability to work in a team environment is a must Exceptional organizational skills are a must, as well as exceptional oral and written communication skills. Ability to communicate well in English Must be a good listener and enjoy people; must understand and apply on a daily basis TWC Standards and 7 Principles Must be outgoing, dependable, and self-motivated Spa Desk Concierge must have a good lasting influence on our members' impression of The Westmoor Club and Nantucket Island. Spa Reception Concierge must apply patience, tact, understanding and resourcefulness in meeting the many and varied demands of our members. Spa Desk Concierge must have a good lasting influence on our members' impression of The Westmoor Club and Nantucket Island. Well organized and able to prioritize in a busy environment. Physically able to be on your feet for 8 hours per day. Ability to multi-task with telephone, computer, and members who may be directly in front of you at reception area. A Quick thinking, ability to give clear, concise directions (walking, driving, verbal), refer/recommend a wide variety of club activities and services as well as current information with local island area and all of its many facets. Handle member and guest comments in a professional manner according to club policy. Refer any significant issues to the Spa Director. Use ideas, feedback and suggestions to continuously improve the services provided to members Due to the cyclical nature of the hospitality and club industry, team members may be required to work varying schedules (including nights and weekends) to reflect the members' needs of the club Flexibility, understanding, and willingness to fill in for other positions as the need arises Ability to participate in after closing merchandise inventory counts is also possible Generally Applicable Competencies Excellent communication skills with attention to detail. Punctuality and dependability. Adherence to all club policies, procedures, and rules contained in The Westmoor Club Employee Handbook. Maintain productive relationships with other club personnel, working closely with your team. Functional Competencies Leadership/Integrity: Effectively communicates The Westmoor Club's mission and purpose; builds trust among team mates and members. Interpersonal Skills: Relates and strives to get along with fellow team mates; always willing to go the extra mile when helping another team mate achieve their best. Productivity/Organization: Meets deadlines with special projects overseen by Spa Director; effective use of time, and handles multiple tasks simultaneously. Qualifications Knowledge and Skill Set Requirements Basic knowledge of "Pro Shop"; basic knowledge of fitness and wellness Basic computer skills including, but not limited to Excel, Word, Outlook, and Power Point. Minimum Education/Prior Experience/ Qualifications Required High School Diploma Prior experience in Club environment a plus; prior experience in 5-star resort a plus; prior experience in fitness environment a plus. Physical Requirements Must be able to lift up to 25 pounds Must be able to stand on feet for a minimum of 6 hours. Standard Club Requirements: Employees are expected to present a clean and neat appearance while on the job. Clothing is to be kept clean and pressed. Personal cleanliness is expected, including wearing deodorant, bathing and oral hygiene. Excessive make-up and jewelry is not permitted. Employees are expected to arrive to work on time and leave personal belongings at home or in a locker. Employees should conduct themselves in a professional and courteous manner when dealing with members, management and other staff. Work Hours: Full and Part time employees must work all scheduled shifts. We have a short three month season at the Westmoor Club and need every employee to be here 100% of the time that they were hired for. Requested days off will try to be honored by management but never guaranteed. If there is a scheduling need within the club, that takes priority. This includes Holiday's, Mornings, Afternoons, Nights and Weekends. If an employee is sick they are expected to get their shift covered and speak directly to a manager for approval. All employee shift changes must be put in writing on a (shift change request form) and approved by a manager. We do understand that people get sick and things come up so please be flexible and helpful to other employees that may need a shift covered. Nothing in this Job Description restricts The Westmoor Club's right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that it can be terminated by the employee holding the position or by The Westmoor Club at any time, with or without notice or cause.
Mar 11, 2024
Full time
Job Details Level Experienced Job Location The Westmoor Club - Nantucket, MA Remote Type N/A Position Type Seasonal Education Level High School Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Description Please note a United States physical address is required to complete this application Deliver quality service and maintain the overall appearance of the reception area in accordance with service criteria. Responsible for the initial introduction of the Pro Shop Center to members according to The Westmoor Club standards. Provide information about the Pro Shop Center and its services, treatments and concepts, as well as pricing, as requested. Understand all Spa services, treatments, classes offered, and be able to explain each in a clear, precise manner, as well as booking appointments. Maintain a brilliant smile and positive attitude even at times under the most trying circumstances. A thorough understanding of hospitality and service is a must. In order to be considered for this position, we are looking for an individual who ideally has previous member/guest service in a luxury hotel or resort setting. The position of Spa Reception Concierge at The Westmoor Club is unique and challenging. While providing service to members, the Concierge is also providing a very important function for our fellow employees, Nantucket Island and the local area. Spa Reception Concierge assumes nothing from our members, promises them nothing, but gives his/her all and never says No! One must understand the answer is always Yes! Inherent in every question, there is an answer. His/her job is to find it in the most efficient and pleasant way possible. A Spa Reception Concierge is responsible for creating an atmosphere around his/her desk that welcomes our members and employees. Your function is to communicate with other members and team mates, satisfy a tremendous need for personal service and develop a true sense of community for him/her in the local area. Primary Job Duties and Responsibilities: Secure reservations for the Pro Shop Taking online racquet reservations Complete daily reports Complete understanding of all spa services offered and market them appropriately Schedule appointments, greet members upon arrival and help members through the process of checking in for a spa service through the final checking out and charging the member for the service Provide a retail service Be aware of and willing to help enforce the rules of the Club and Pro Shop Center in a professional and courteous manner and according to club policy Help with the upkeep of the merchandise, fitness floor, and spa areas as needed throughout the day This position requires excellent computer and phone skills, along with the ability to multitask Must be people-oriented with a positive attitude, professional appearance, and strong public relations and service skills Ability to work in a team environment is a must Exceptional organizational skills are a must, as well as exceptional oral and written communication skills. Ability to communicate well in English Must be a good listener and enjoy people; must understand and apply on a daily basis TWC Standards and 7 Principles Must be outgoing, dependable, and self-motivated Spa Desk Concierge must have a good lasting influence on our members' impression of The Westmoor Club and Nantucket Island. Spa Reception Concierge must apply patience, tact, understanding and resourcefulness in meeting the many and varied demands of our members. Spa Desk Concierge must have a good lasting influence on our members' impression of The Westmoor Club and Nantucket Island. Well organized and able to prioritize in a busy environment. Physically able to be on your feet for 8 hours per day. Ability to multi-task with telephone, computer, and members who may be directly in front of you at reception area. A Quick thinking, ability to give clear, concise directions (walking, driving, verbal), refer/recommend a wide variety of club activities and services as well as current information with local island area and all of its many facets. Handle member and guest comments in a professional manner according to club policy. Refer any significant issues to the Spa Director. Use ideas, feedback and suggestions to continuously improve the services provided to members Due to the cyclical nature of the hospitality and club industry, team members may be required to work varying schedules (including nights and weekends) to reflect the members' needs of the club Flexibility, understanding, and willingness to fill in for other positions as the need arises Ability to participate in after closing merchandise inventory counts is also possible Generally Applicable Competencies Excellent communication skills with attention to detail. Punctuality and dependability. Adherence to all club policies, procedures, and rules contained in The Westmoor Club Employee Handbook. Maintain productive relationships with other club personnel, working closely with your team. Functional Competencies Leadership/Integrity: Effectively communicates The Westmoor Club's mission and purpose; builds trust among team mates and members. Interpersonal Skills: Relates and strives to get along with fellow team mates; always willing to go the extra mile when helping another team mate achieve their best. Productivity/Organization: Meets deadlines with special projects overseen by Spa Director; effective use of time, and handles multiple tasks simultaneously. Qualifications Knowledge and Skill Set Requirements Basic knowledge of "Pro Shop"; basic knowledge of fitness and wellness Basic computer skills including, but not limited to Excel, Word, Outlook, and Power Point. Minimum Education/Prior Experience/ Qualifications Required High School Diploma Prior experience in Club environment a plus; prior experience in 5-star resort a plus; prior experience in fitness environment a plus. Physical Requirements Must be able to lift up to 25 pounds Must be able to stand on feet for a minimum of 6 hours. Standard Club Requirements: Employees are expected to present a clean and neat appearance while on the job. Clothing is to be kept clean and pressed. Personal cleanliness is expected, including wearing deodorant, bathing and oral hygiene. Excessive make-up and jewelry is not permitted. Employees are expected to arrive to work on time and leave personal belongings at home or in a locker. Employees should conduct themselves in a professional and courteous manner when dealing with members, management and other staff. Work Hours: Full and Part time employees must work all scheduled shifts. We have a short three month season at the Westmoor Club and need every employee to be here 100% of the time that they were hired for. Requested days off will try to be honored by management but never guaranteed. If there is a scheduling need within the club, that takes priority. This includes Holiday's, Mornings, Afternoons, Nights and Weekends. If an employee is sick they are expected to get their shift covered and speak directly to a manager for approval. All employee shift changes must be put in writing on a (shift change request form) and approved by a manager. We do understand that people get sick and things come up so please be flexible and helpful to other employees that may need a shift covered. Nothing in this Job Description restricts The Westmoor Club's right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that it can be terminated by the employee holding the position or by The Westmoor Club at any time, with or without notice or cause.
Job Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an employee housing option for the duration of employment. Responsibilities Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Seek opportunities to ensure guests' requests and expectations are eagerly fulfilled Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Competencies Effective Communication Adaptagility Inventory/Supply Management Information Management Collaborating with Others Client Focus Professionalism Education High School (High school diploma) or GED Working Conditions Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker Able to stand and move for long periods of time Preferred Qualifications Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Telephone Etiquette (Basic) Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Housing Option Included Competitive Pay Beautiful Locations Great Culture Travel Team Member Discounts This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 10, 2024
Full time
Job Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an employee housing option for the duration of employment. Responsibilities Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Seek opportunities to ensure guests' requests and expectations are eagerly fulfilled Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Competencies Effective Communication Adaptagility Inventory/Supply Management Information Management Collaborating with Others Client Focus Professionalism Education High School (High school diploma) or GED Working Conditions Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker Able to stand and move for long periods of time Preferred Qualifications Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Telephone Etiquette (Basic) Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Housing Option Included Competitive Pay Beautiful Locations Great Culture Travel Team Member Discounts This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Company Description Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today! Job Description The knowledge of a great Concierge is the expectation of our Owners and Guests when staying at our Lodge. your ability to anticipate guest needs and make informed suggestions will ensure they have a truly memorable stay. Acting as a liason between Owners, Guests, internal departments, and external vendors, you help ensure not only the Owners and guests enjoy their Lodge experience but assist in making all requests as seamless as possible. What is in it for you: Wonderful work-life balance with incredible access to the outdoors steps away from the lodge. Seasonal full-time employment. Job attached off-seasons. Option for Health, Dental, Vision, Disability and Life Insurance and 401k. Incredible team culture with many engagement opportunities. A place to feel appreciated. Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Assist guests regarding lodge facilities in an informative and helpful way Personalize guests' experience greeting them in a professional, friendly and engaging way Maintain presence in the Club Room area as an ambassador of the property and brand, offering exceptional service to the guests Address guest concerns and react quickly, logging and notifying proper departments Perform basic bartending functions Qualifications Your experience and skills include: Ability to focus attention on guest needs, remaining calm and courteous at all times Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Excellent communication skills and a professional presentation Ability to work cohesively with fellow colleagues as part of a team Computer literate in Microsoft Windows applications required. Previous Property Management System experience preferred. Ability to work a flexible schedule including weekends, holidays , morning, and evening shift Sophisticated verbal, written and communication skills Additional Information Your team and working environment: Tight-knit, inclusive, detail-oriented, and knowledgeable teammates Supportive team always willing to work together to complete the task at hand Cohesive teams with the ability to be successful with and without direct supervision Starting hourly wage: $21.43/hr Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! All your information will be kept confidential according to EEO guidelines. Videos To Watch
Mar 09, 2024
Full time
Company Description Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today! Job Description The knowledge of a great Concierge is the expectation of our Owners and Guests when staying at our Lodge. your ability to anticipate guest needs and make informed suggestions will ensure they have a truly memorable stay. Acting as a liason between Owners, Guests, internal departments, and external vendors, you help ensure not only the Owners and guests enjoy their Lodge experience but assist in making all requests as seamless as possible. What is in it for you: Wonderful work-life balance with incredible access to the outdoors steps away from the lodge. Seasonal full-time employment. Job attached off-seasons. Option for Health, Dental, Vision, Disability and Life Insurance and 401k. Incredible team culture with many engagement opportunities. A place to feel appreciated. Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Assist guests regarding lodge facilities in an informative and helpful way Personalize guests' experience greeting them in a professional, friendly and engaging way Maintain presence in the Club Room area as an ambassador of the property and brand, offering exceptional service to the guests Address guest concerns and react quickly, logging and notifying proper departments Perform basic bartending functions Qualifications Your experience and skills include: Ability to focus attention on guest needs, remaining calm and courteous at all times Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Excellent communication skills and a professional presentation Ability to work cohesively with fellow colleagues as part of a team Computer literate in Microsoft Windows applications required. Previous Property Management System experience preferred. Ability to work a flexible schedule including weekends, holidays , morning, and evening shift Sophisticated verbal, written and communication skills Additional Information Your team and working environment: Tight-knit, inclusive, detail-oriented, and knowledgeable teammates Supportive team always willing to work together to complete the task at hand Cohesive teams with the ability to be successful with and without direct supervision Starting hourly wage: $21.43/hr Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! All your information will be kept confidential according to EEO guidelines. Videos To Watch
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Mar 04, 2024
Full time
Summary As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events Able to stand and move for long periods of time Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Industry discounts for outdoor brands Gym membership discounts Lifestyle partner brand discounts Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.