Overview Kessler Institute for Rehabilitation Select Medical 201 Pleasant Hill Road, Chester, NJ 07930 Food Service Aide/ Dietary Aide Shift Hours: Per Diem/PRN, (This includes weekday and weekend shifts) Base Rate: $17.25/Hr We are currently seeking a Per Diem, Food Service Aide for our rehab hospital in Chester, NJ (Morris County). This entry level position allows you to exercise your customer service skills and serve patients in an impactful way. Benefits of becoming a FSA with us: Working with a great kitchen and dietary team Impact on patient care and their quality of life Advancement opportunities Gaining healthcare experience Team-oriented culture A network of over 50K employees nationwide with relocation opportunities Responsibilities Your responsibilities: You will perform a variety of patient food services, dining room services and dish room services. You will be an integral part of the food preparations, serving of the prepared food to patients, families, staff and visitors and assisting in clean up. Providing quality work, showing knowledge of the job and good decision making. Being timely and efficient when preparing food. Providing high quality food preparation and service. Completing all procedures scheduled during the shift without compromising the quality of work. Volunteering to help in other areas of the kitchen when necessary. Demonstrating reliability and dependability in your work. Operating equipment and performing related duties in a safe manner. Qualifications Preferred Experience: High School diploma or equivalent experience preferred. Previous healthcare food service experience preferred. Additional Data APPLY TODAY! Select Medical is an organization that is passionate about safety for our patients and our team members. The Inpatient Rehabilitation Division conducts post-offer employment testing (POET) for a number of job titles including, but not limited to: Rehabilitation Assistant/Nursing Assistant Nurse Physical, Occupational and Speech Therapy Environmental Services Food and Nutrition Services Post offer employment testing (POETs) are completed as part of the onboarding process - to be completed before an employee's first day of work. Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Mar 23, 2024
Full time
Overview Kessler Institute for Rehabilitation Select Medical 201 Pleasant Hill Road, Chester, NJ 07930 Food Service Aide/ Dietary Aide Shift Hours: Per Diem/PRN, (This includes weekday and weekend shifts) Base Rate: $17.25/Hr We are currently seeking a Per Diem, Food Service Aide for our rehab hospital in Chester, NJ (Morris County). This entry level position allows you to exercise your customer service skills and serve patients in an impactful way. Benefits of becoming a FSA with us: Working with a great kitchen and dietary team Impact on patient care and their quality of life Advancement opportunities Gaining healthcare experience Team-oriented culture A network of over 50K employees nationwide with relocation opportunities Responsibilities Your responsibilities: You will perform a variety of patient food services, dining room services and dish room services. You will be an integral part of the food preparations, serving of the prepared food to patients, families, staff and visitors and assisting in clean up. Providing quality work, showing knowledge of the job and good decision making. Being timely and efficient when preparing food. Providing high quality food preparation and service. Completing all procedures scheduled during the shift without compromising the quality of work. Volunteering to help in other areas of the kitchen when necessary. Demonstrating reliability and dependability in your work. Operating equipment and performing related duties in a safe manner. Qualifications Preferred Experience: High School diploma or equivalent experience preferred. Previous healthcare food service experience preferred. Additional Data APPLY TODAY! Select Medical is an organization that is passionate about safety for our patients and our team members. The Inpatient Rehabilitation Division conducts post-offer employment testing (POET) for a number of job titles including, but not limited to: Rehabilitation Assistant/Nursing Assistant Nurse Physical, Occupational and Speech Therapy Environmental Services Food and Nutrition Services Post offer employment testing (POETs) are completed as part of the onboarding process - to be completed before an employee's first day of work. Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Kessler Institute for Rehabilitation Select Medical 201 Pleasant Hill Road, Chester, NJ 07930 Food Service Aide/ Dietary Aide Shift Hours : Per Diem/PRN, (This includes weekday and weekend shifts) Base Rate: $17.25/Hr We are currently seeking a Per Diem, Food Service Aide for our rehab hospital in Chester, NJ (Morris County). This entry level position allows you to exercise your customer service skills and serve patients in an impactful way. Benefits of becoming a FSA with us: Working with a great kitchen and dietary team Impact on patient care and their quality of life Advancement opportunities Gaining healthcare experience Team-oriented culture A network of over 50K employees nationwide with relocation opportunities Your responsibilities: You will perform a variety of patient food services, dining room services and dish room services. You will be an integral part of the food preparations, serving of the prepared food to patients, families, staff and visitors and assisting in clean up. Providing quality work, showing knowledge of the job and good decision making. Being timely and efficient when preparing food. Providing high quality food preparation and service. Completing all procedures scheduled during the shift without compromising the quality of work. Volunteering to help in other areas of the kitchen when necessary. Demonstrating reliability and dependability in your work. Operating equipment and performing related duties in a safe manner. Preferred Experience: High School diploma or equivalent experience preferred. Previous healthcare food service experience preferred. APPLY TODAY! Select Medical is an organization that is passionate about safety for our patients and our team members. The Inpatient Rehabilitation Division conducts post-offer employment testing (POET) for a number of job titles including, but not limited to: Rehabilitation Assistant/Nursing Assistant Nurse Physical, Occupational and Speech Therapy Environmental Services Food and Nutrition Services Post offer employment testing (POETs) are completed as part of the onboarding process - to be completed before an employee's first day of work . Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law .
Mar 20, 2024
Full time
Kessler Institute for Rehabilitation Select Medical 201 Pleasant Hill Road, Chester, NJ 07930 Food Service Aide/ Dietary Aide Shift Hours : Per Diem/PRN, (This includes weekday and weekend shifts) Base Rate: $17.25/Hr We are currently seeking a Per Diem, Food Service Aide for our rehab hospital in Chester, NJ (Morris County). This entry level position allows you to exercise your customer service skills and serve patients in an impactful way. Benefits of becoming a FSA with us: Working with a great kitchen and dietary team Impact on patient care and their quality of life Advancement opportunities Gaining healthcare experience Team-oriented culture A network of over 50K employees nationwide with relocation opportunities Your responsibilities: You will perform a variety of patient food services, dining room services and dish room services. You will be an integral part of the food preparations, serving of the prepared food to patients, families, staff and visitors and assisting in clean up. Providing quality work, showing knowledge of the job and good decision making. Being timely and efficient when preparing food. Providing high quality food preparation and service. Completing all procedures scheduled during the shift without compromising the quality of work. Volunteering to help in other areas of the kitchen when necessary. Demonstrating reliability and dependability in your work. Operating equipment and performing related duties in a safe manner. Preferred Experience: High School diploma or equivalent experience preferred. Previous healthcare food service experience preferred. APPLY TODAY! Select Medical is an organization that is passionate about safety for our patients and our team members. The Inpatient Rehabilitation Division conducts post-offer employment testing (POET) for a number of job titles including, but not limited to: Rehabilitation Assistant/Nursing Assistant Nurse Physical, Occupational and Speech Therapy Environmental Services Food and Nutrition Services Post offer employment testing (POETs) are completed as part of the onboarding process - to be completed before an employee's first day of work . Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law .
If you're seeking a meaningful opportunity that gives you a higher purpose and enhances the lives of seniors and their families, choose your career at a The Care Group Home. We honor diversity and inclusivity, and are proud to offer a safe work environment that fosters growth, teamwork and fulfillment. We are looking for an Assistant Cook At Casa Mia in Vancouver, B.C Shifts: full time - Tues-Sat to be discussed) Reporting to the Director of Care To provide healthy meals for the residents and visitors at our home Duties and Responsibilities: • Plans and implements the six-week menu plan in consultation with the dietician • Maintains a safe, clean and organized kitchen and storage area • Supervises and directs relief cook and dietary aides • Ensures compliance from other kitchen workers standards, policies and procedure of Casa Mia Care, Residential Care Regulations and Safe food handling • Ensures the kitchen prepares food on time for residents as per residential care regulation • Plans, prepares, cooks and serves meals at lunch and dinner time following the menu plan • Prepares meals for special diets (minced, puree, diabetic, etc.) • Ensures portion sizes are appropriate • Provides meals according to residents' preferences and therapeutic diet order • Ensure maintenance of equipment and promptly organizes for equipment repair if broken • Maintains a list of preferred kitchen equipment maintenance repair service providers • Maintains a record of temperature control for fridges, freezers, dishwasher and food carts • Maintains a log for the grease trap maintenance • Interviews possible candidates for the kitchen in consultation with the Owner and Contractor • Ensures a safe and secure environment in the kitchen and dining room for staff, residents and visitors • Attends facility meetings as required • Keeps a list of substitutions when changes are made to the menu • Maintains emergency food supply Qualifications: Red Seal or similar approved Chef Education Skills and Abilities Flexibility Ability to work independently Physically and mentally able to perform duties for above position Shows a caring and considerate attitude to resident, visitors and staff Strong cooking skills Strong written and verbal communication Demonstrates good time management About us: At TCG Care, we help you live a life of choice. You can be assured of the services and opportunities that enhance your life, help you to pursue your goals and interests, and make you feel at home. We offer a comfortable environment that supports and respects the needs of each resident. ANvHhqF9yt
Mar 29, 2024
Full time
If you're seeking a meaningful opportunity that gives you a higher purpose and enhances the lives of seniors and their families, choose your career at a The Care Group Home. We honor diversity and inclusivity, and are proud to offer a safe work environment that fosters growth, teamwork and fulfillment. We are looking for an Assistant Cook At Casa Mia in Vancouver, B.C Shifts: full time - Tues-Sat to be discussed) Reporting to the Director of Care To provide healthy meals for the residents and visitors at our home Duties and Responsibilities: • Plans and implements the six-week menu plan in consultation with the dietician • Maintains a safe, clean and organized kitchen and storage area • Supervises and directs relief cook and dietary aides • Ensures compliance from other kitchen workers standards, policies and procedure of Casa Mia Care, Residential Care Regulations and Safe food handling • Ensures the kitchen prepares food on time for residents as per residential care regulation • Plans, prepares, cooks and serves meals at lunch and dinner time following the menu plan • Prepares meals for special diets (minced, puree, diabetic, etc.) • Ensures portion sizes are appropriate • Provides meals according to residents' preferences and therapeutic diet order • Ensure maintenance of equipment and promptly organizes for equipment repair if broken • Maintains a list of preferred kitchen equipment maintenance repair service providers • Maintains a record of temperature control for fridges, freezers, dishwasher and food carts • Maintains a log for the grease trap maintenance • Interviews possible candidates for the kitchen in consultation with the Owner and Contractor • Ensures a safe and secure environment in the kitchen and dining room for staff, residents and visitors • Attends facility meetings as required • Keeps a list of substitutions when changes are made to the menu • Maintains emergency food supply Qualifications: Red Seal or similar approved Chef Education Skills and Abilities Flexibility Ability to work independently Physically and mentally able to perform duties for above position Shows a caring and considerate attitude to resident, visitors and staff Strong cooking skills Strong written and verbal communication Demonstrates good time management About us: At TCG Care, we help you live a life of choice. You can be assured of the services and opportunities that enhance your life, help you to pursue your goals and interests, and make you feel at home. We offer a comfortable environment that supports and respects the needs of each resident. ANvHhqF9yt
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week, evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide, Dietary Aide, food service and dining service assistance to properly organize the serving counters, stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality. You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team. We have tons of employee incentives and perks! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for: short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide.
Mar 22, 2024
Full time
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week, evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide, Dietary Aide, food service and dining service assistance to properly organize the serving counters, stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality. You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team. We have tons of employee incentives and perks! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for: short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide.
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week , evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide , Dietary Aide , food service and dining service assistance to properly organize the serving counters , stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality . You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team . We have tons of employee incentives and perks ! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for : short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide. Job Posted by ApplicantPro
Mar 22, 2024
Full time
Dining Room Aide The Adrian Dominican Sisters are seeking part time Dining Room Aides or Dietary Aides to assist with the buffet and service style dining halls. Our Motherhouse in Adrian is home to 300 retired Sisters and has buffet style dining areas where you will provide dining services to Sisters. Hours: Part time: 20-25 hours a week , evening shifts, some holidays and weekends as assigned. OFF no later than 7pm! 4pm - 7pm. Pay: 15.08/hr. What you will be doing: You will perform Dining Room Aide , Dietary Aide , food service and dining service assistance to properly organize the serving counters , stock and replenish buffet counters, promote easy access to food items, dishes and utensils while presenting a welcoming environment by greeting and providing hospitality . You will work as a team to clean dining rooms before, during and after meals. Physical: Must be able to frequently bend, reach and carry approximately 35 pounds. Must be able to sit, stand, and walk about up to 8-hours per day. Must be sighted and capable of hearing. Must undergo background check and drug screen. Mandatory yearly (employer paid) flu vaccine and TB test. Why choose us? Check us out at Our work place is an amazing and safe home-like atmosphere where you will truly feel like a valued part of the team . We have tons of employee incentives and perks ! Our Benefit package includes: At a very low cost to you if you chose - medical, dental and vision insurance. We pay for : short/long term disability, life insurance, employer paid pension, paid time off (14 days a year or more!) holiday pay, bereavement pay, jury duty pay, tuition through Siena Heights University, competitive wages and yearly pay increases. Our Management is supportive and thoughtful and will help you develop professionally. Our campus is a unique environment that you will enjoy with beautiful historic buildings, garden and permaculture areas, walking paths and beautiful grounds to explore on your breaks, an exercise and gym space, art gallery and meditation space, and break rooms with food and drinks to purchase. Food Service team eats meals for free! You can grow with us! We encourage you to explore new opportunities where you can transfer departments or move up with us. We celebrate every chance we get! Halloween costume contests, yearly employee recognition parties/cook outs, spirit week, bake sales, chili cook off's, employee and Sister craft shows, fall family festivals, Christmas celebrations and that is just to name a few! The Sisters are truly amazing to work for and treat us like family! Other related titles: Food Service Worker, Food Service Assistant, Dining Room Assistant, Dining Room Aide, Resident Aide, Cafeteria Aide, Buffet Server, Buffet Service Worker, Dining Hall Aide, Food Service Aide, Dietary Aide. Job Posted by ApplicantPro
University of Pittsburgh Medical Center
Pittsburgh, Pennsylvania
Are you someone who enjoys helping others? Possibly interested in creating a career in the hospital setting but not sure where to start? This is the perfect position for you! As a Patient and Family Concierge you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patient and family members entering and exiting the hospital. A Patient and Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC takes pride in advancing its employees through our Career Ladders. This position has room for advancement within the department. We encourage you to apply and become a part of the St. Margaret Community! UPMC St. Margert is currently hiring a Full Time Patient & Family Concierge (PFC) for our 4A Rehab unit. The PFC schedule will be four 10 hour shifts per week working 6:30am-5pm. Weekend shifts and rotating holidays will be required. You must have transcription and medical terminology experience to qualify for this position. The Patient & Family Concierge is valued step in UPMC's Career Ladder. The final candidate will be placed in the appropriate title and pay rate based on experience and education. Purpose: The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. General:Answers unit phones and transfers to appropriate staff.Responds to call lights under Nursing Assistant/PCT direction.Interacts and socializes with patients and assesses patient needs.Rounds hourly to ensure all areas of responsibility are met satisfactorily.Prints and distributes daily plans of care.Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed.Depending upon unit, may maintain resources like pamphlets, department contacts, etc.Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient.Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don?t Direct, Own Your Zone) when performing all job responsibilities.Access to medications is limited to the distribution of the medication to the nurse. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus, but not required.Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Mar 15, 2024
Full time
Are you someone who enjoys helping others? Possibly interested in creating a career in the hospital setting but not sure where to start? This is the perfect position for you! As a Patient and Family Concierge you will work alongside our Patient Care Technicians and Professional Staff Nurses to help create a better experience for both patient and family members entering and exiting the hospital. A Patient and Family Concierge will be assigned both bedside, stocking, and administrative tasks. UPMC takes pride in advancing its employees through our Career Ladders. This position has room for advancement within the department. We encourage you to apply and become a part of the St. Margaret Community! UPMC St. Margert is currently hiring a Full Time Patient & Family Concierge (PFC) for our 4A Rehab unit. The PFC schedule will be four 10 hour shifts per week working 6:30am-5pm. Weekend shifts and rotating holidays will be required. You must have transcription and medical terminology experience to qualify for this position. The Patient & Family Concierge is valued step in UPMC's Career Ladder. The final candidate will be placed in the appropriate title and pay rate based on experience and education. Purpose: The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge. General:Answers unit phones and transfers to appropriate staff.Responds to call lights under Nursing Assistant/PCT direction.Interacts and socializes with patients and assesses patient needs.Rounds hourly to ensure all areas of responsibility are met satisfactorily.Prints and distributes daily plans of care.Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed.Depending upon unit, may maintain resources like pamphlets, department contacts, etc.Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient.Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don?t Direct, Own Your Zone) when performing all job responsibilities.Access to medications is limited to the distribution of the medication to the nurse. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times. High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus, but not required.Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran