Room Attendant - Melbourne

  • Wyndham Hotels & Resorts
  • Melbourne, FL, USA
  • Feb 11, 2019
Full time Bartenders Housekeeping and Janitorial

Job Description

La Quinta byWyndham is now seeking a Room Attendant to join our team at the La Quinta by Wyndham Melbourne Viera location in Melbourne, Florida.

Here's your opportunity to "Work on the Bright Side®"! La Quinta Inns & Suites®, a leader in the hospitality industry, is searching for Room Attendants who have an eye for cleanliness and take pride in what they do. This position is primarily responsible for cleaning public areas, guest rooms and bathrooms. Other duties include stocking supply carts, room deep-cleaning projects, and assisting with other duties as needed. Our Room Attendants are measured by the amount of time it takes to complete their assigned rooms, the quality of their work, and other company goals. The ideal candidate will be a flexible team player who wants to be the bright spot in our customer's day.

Other key duties include:

• Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance with Company standards

• Inspect rooms for repairs or fixtures that are not working properly; replace batteries, light bulbs, etc.

• Report requests for repairs to supervisor or maintenance department in accordance with hotel procedures

• After cleaning each room and bath, report room status to front desk

For this position, we are looking at both full-time and part-time candidates.

Full-time benefits for this position include:

• 80 hours of paid time off after 90 days, 120 hours after 1 year of employment

• Employer-sponsored Health, Dental, and Vision insurance available after 90 days

• Employer-match 401(k) retirement plan available after 6 months of employment

• Discounted stays usable throughout the country

• Opportunity to earn quarterly bonuses

• Starting wage of $9.25 per hour, with yearly merit based-increases

Part time benefits include:

• 80 hours of paid time off per year

• Discounted stays usable throughout the country

• Opportunity to earn quarterly bonuses

• Starting wage of $9.25 per hour, with yearly merit based-increases

If you are hard-working, detail-oriented, and have general knowledge of cleaning chemicals and how to safely use them, this is your opportunity to grow and become part of the La Quinta family!

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

Flexible and long hours sometimes required.Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Ability to stand during entire shift.

General Requirements

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needs.Perform other duties as requested by management.Maintain a warm and friendly demeanor at all times.

Fundamental Requirements

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Thoroughly clean guestrooms according to standards.Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.Remove all trash and dirty linen from guestrooms and hallways.Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).Restock housekeeping cleaning cart for next day's use.Replenish chemical bottles.Clean room with the door closed according to standards, unless requested to do otherwise by the guest.Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.Handle items for "Lost and Found" according to the standards.Ensure overall guest satisfaction.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: La Quinta by Wyndham Melbourne Viera, 7200 George T. Edwards Drive, Melbourne, Florida 32940
Employment Status: Full-time or Part-Time