Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help oversee the in-center experience and bring it to life every day for their guests-maintaining a world-class standard and have a great time doing so. The Supervisor role is one that's always active. You'll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Supervisor KEEP STANDARDS HIGH Work directly with your center's associates to ensure our model of exemplary guest service is being followed 100% of the time. You'll help set the standards (and enforce them) MAKE GUESTS PRIORITY Maintain a friendly and courteous disposition to all of our guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed HELP TRAIN A GREAT TEAM Participate in recruiting, hiring, and training associates on an ongoing basis BE AN ORGANIZATIONAL PRO Maintain and analyze forms and report for center's management team and assist in preparing financial records relating to the center's daily operations Help schedule center associates and maintain appropriate inventory levels KNOW YOUR LANES Assign open lanes and track their availability; prepare for our leagues and make sure they start on time TAKE CARE WITH CASH Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management) WHO YOU ARE You're a dedicated team player who's looking for the opportunity to grow. You excel at developing talent and can partner with your center's management team to deliver a world-class guest experience. Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays. While entry-level, the Supervisor position may be seen as a gateway to more-a chance to learn the "ins & outs" of your center, develop as a leader, gain responsibility, and ultimately, move into a management role. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team HS Diploma (Bachelor's preferred) A commitment to great guest service Solid communication skills Strong team player and people developer Thrives in a fast-paced environment With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401K program Employee Stock program Referral program 2 weeks Paid Time Off (PTO) each year 4 Paid Holidays each year Comprehensive Paid Training program Career Advancement Opportunities Pay Range - $22-$24 an hour
Mar 20, 2024
Full time
Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn't any ordinary office; it's the beginning of a bowled new career as a Supervisor with Bowlero Corp. Our Supervisors help oversee the in-center experience and bring it to life every day for their guests-maintaining a world-class standard and have a great time doing so. The Supervisor role is one that's always active. You'll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it's way better). ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Supervisor KEEP STANDARDS HIGH Work directly with your center's associates to ensure our model of exemplary guest service is being followed 100% of the time. You'll help set the standards (and enforce them) MAKE GUESTS PRIORITY Maintain a friendly and courteous disposition to all of our guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed HELP TRAIN A GREAT TEAM Participate in recruiting, hiring, and training associates on an ongoing basis BE AN ORGANIZATIONAL PRO Maintain and analyze forms and report for center's management team and assist in preparing financial records relating to the center's daily operations Help schedule center associates and maintain appropriate inventory levels KNOW YOUR LANES Assign open lanes and track their availability; prepare for our leagues and make sure they start on time TAKE CARE WITH CASH Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management) WHO YOU ARE You're a dedicated team player who's looking for the opportunity to grow. You excel at developing talent and can partner with your center's management team to deliver a world-class guest experience. Your communication skills are as strong as your commitment to exceptional service and your professional flexibility allows you to support the center through extended workdays, nights, weekends, and holidays. While entry-level, the Supervisor position may be seen as a gateway to more-a chance to learn the "ins & outs" of your center, develop as a leader, gain responsibility, and ultimately, move into a management role. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our team HS Diploma (Bachelor's preferred) A commitment to great guest service Solid communication skills Strong team player and people developer Thrives in a fast-paced environment With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family. BENEFITS: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401K program Employee Stock program Referral program 2 weeks Paid Time Off (PTO) each year 4 Paid Holidays each year Comprehensive Paid Training program Career Advancement Opportunities Pay Range - $22-$24 an hour
The Opportunity Delaware North Parks and Resorts is hiring a seasonal Kitchen Supervisor to join our team in Shenandoah National Park, Virginia. If you are an experienced Cook that enjoys working in fast-paced environment, taking pride in delivering quality service and food to guests, inspiring experiences are waiting for you! Apply now to join our collaborative team, supporting guests to explore culinary excellence. Pay $21.50 - $21.50 / hour Information on our comprehensive benefits package can be found at . Life in Shenandoah National Park Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi Shared fire pit area for use in dorm area Meet guests and fellow team members from around the globe Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding Benefits at Shenandoah Weekly pay Free shift meal or all meals included with on-site housing 30% discount on other meals Employee discounts - 30% off most items Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Responsibilities Create weekly dining room menus from personal or established recipes Supervise food prep maintaining quality, presentation, and sanitation standards, while verifying portion sizes, quality standards, department rules, policies and procedures are maintained Ensure all kitchen equipment is working efficiently, supervising team members with cleaning and food production in their areas, and maintaining cleanliness and organization of walk-ins and freezers, as well as supervising proper breakdown, rotation, labeling, dating, and storage of food Actively maintain food cost within parameters set by culinary leadership Perform opening, closing and side work duties as instructed and according to proper guidelines Qualifications Minimum two years' experience as a Line Cook, Lead Line Cook, or Kitchen Supervisor Ability to effectively communicate with others in a leadership capacity Attentive and detailed oriented with basic math skills to understand, calculate and follow recipe measurements Capacity to work in a fast-paced environment No college degree required Physical Requirements Must be able to carry up to 50 lbs Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Manual dexterity sufficient to chop, mix, blend, whip a variety of foods and liquids Shift Details Day shift Evening shift Holidays Weekends Who We Are Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It's a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Mar 28, 2024
Full time
The Opportunity Delaware North Parks and Resorts is hiring a seasonal Kitchen Supervisor to join our team in Shenandoah National Park, Virginia. If you are an experienced Cook that enjoys working in fast-paced environment, taking pride in delivering quality service and food to guests, inspiring experiences are waiting for you! Apply now to join our collaborative team, supporting guests to explore culinary excellence. Pay $21.50 - $21.50 / hour Information on our comprehensive benefits package can be found at . Life in Shenandoah National Park Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. Low-cost shared dormitory housing available for $50/ week including all meals, utilities, and wi-fi Shared fire pit area for use in dorm area Meet guests and fellow team members from around the globe Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding Benefits at Shenandoah Weekly pay Free shift meal or all meals included with on-site housing 30% discount on other meals Employee discounts - 30% off most items Referral bonus - earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Responsibilities Create weekly dining room menus from personal or established recipes Supervise food prep maintaining quality, presentation, and sanitation standards, while verifying portion sizes, quality standards, department rules, policies and procedures are maintained Ensure all kitchen equipment is working efficiently, supervising team members with cleaning and food production in their areas, and maintaining cleanliness and organization of walk-ins and freezers, as well as supervising proper breakdown, rotation, labeling, dating, and storage of food Actively maintain food cost within parameters set by culinary leadership Perform opening, closing and side work duties as instructed and according to proper guidelines Qualifications Minimum two years' experience as a Line Cook, Lead Line Cook, or Kitchen Supervisor Ability to effectively communicate with others in a leadership capacity Attentive and detailed oriented with basic math skills to understand, calculate and follow recipe measurements Capacity to work in a fast-paced environment No college degree required Physical Requirements Must be able to carry up to 50 lbs Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms Manual dexterity sufficient to chop, mix, blend, whip a variety of foods and liquids Shift Details Day shift Evening shift Holidays Weekends Who We Are Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It's a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Red Robin isn't your typical burger restaurant. Since the doors opened at our first location in Seattle in 1969, we've always been a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Now Hiring / Immediate Opportunity for a Full Time Restaurant Kitchen Manager The Kitchen Manager will oversee all phases of food procurement including ordering, receiving and inventory, storage and rotation, food preparation. Recipe adherence, plate presentation, service, and production time standards. The KM is responsible for driving culture in the restaurant thru teaching, coaching and role modeling Red Robin standards of execution. The KM is responsible for hiring, training, retaining, and developing the kitchen department, meeting profitability objectives by controlling food and labor costs, writing schedules to support labor initiatives, new menu roll out deployment. Be better for being here as a Red Robin Manager and enjoy: Paid time off Quarterly bonus potential 401(k) savings plan plus a company match with immediate vesting Health, vision, and dental, life insurance plans Referral bonuses for bringing new members to our team 50% discount on Red Robin food and 25% for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc ) & more Closed on Thanksgiving and Christmas Sounds Great? We're looking for our leaders to fit these criteria: 2+ years of restaurant experience 2- 3 years in Kitchen / Culinary management or supervisory experience preferred. Must be at least 21 years of age. High school diploma or equivalent required, some college preferred. Serv Safe certified recommended & state and local alcohol enforcement where applicable. Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required. Bilingual is a plus Pay level is determined by relevant experience Red Robin is an equal opportunity and e-verify employer, committed to a diverse workforce. Red Robin independent franchisees each hire their own employees and establish their own terms and conditions of employment, which may differ from those described. Red Robin is a full service, casual dining restaurant concept that has growth opportunities for kitchen management / culinary managers / back of house leaders.
Mar 23, 2024
Full time
Red Robin isn't your typical burger restaurant. Since the doors opened at our first location in Seattle in 1969, we've always been a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Now Hiring / Immediate Opportunity for a Full Time Restaurant Kitchen Manager The Kitchen Manager will oversee all phases of food procurement including ordering, receiving and inventory, storage and rotation, food preparation. Recipe adherence, plate presentation, service, and production time standards. The KM is responsible for driving culture in the restaurant thru teaching, coaching and role modeling Red Robin standards of execution. The KM is responsible for hiring, training, retaining, and developing the kitchen department, meeting profitability objectives by controlling food and labor costs, writing schedules to support labor initiatives, new menu roll out deployment. Be better for being here as a Red Robin Manager and enjoy: Paid time off Quarterly bonus potential 401(k) savings plan plus a company match with immediate vesting Health, vision, and dental, life insurance plans Referral bonuses for bringing new members to our team 50% discount on Red Robin food and 25% for your family Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc ) & more Closed on Thanksgiving and Christmas Sounds Great? We're looking for our leaders to fit these criteria: 2+ years of restaurant experience 2- 3 years in Kitchen / Culinary management or supervisory experience preferred. Must be at least 21 years of age. High school diploma or equivalent required, some college preferred. Serv Safe certified recommended & state and local alcohol enforcement where applicable. Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required. Bilingual is a plus Pay level is determined by relevant experience Red Robin is an equal opportunity and e-verify employer, committed to a diverse workforce. Red Robin independent franchisees each hire their own employees and establish their own terms and conditions of employment, which may differ from those described. Red Robin is a full service, casual dining restaurant concept that has growth opportunities for kitchen management / culinary managers / back of house leaders.
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description Join our team as a Pool Supervisor, serving the needs of the business, our guests, and our colleagues by providing leadership and guidance. They will work closely with the team to ensure guest satisfaction. They will supervise the daily operations and ensure that the standards of quality in product and service are being maintained along with conducting training for new team members and will assist the leadership team with purchasing and ordering the product necessary to operate the bar aligned with the business levels. Act as ambassador to Auberge's ENRICH values and incorporate our values in day-to-day decisions. Work alongside team members to create a culture of teamwork and service excellence. Ensures that the highest level of guest service is delivered at all times. Ensures opening and closing duties are being followed Update prices on menu changes Elaborates orders of produce, liquor and supplies according to business levels Supervise team members and conduct daily rallies to educate and motivate team members. Creates and updates new cocktails recipes Identifies slow movement product and create initiatives for displacement Train and mentor new team members on: Training Calendars Sequence of Service Menu Descriptions Verbiage Complete other duties as assigned Qualifications Must have at least three years of experience in Food & Beverage, preferably in a high volume luxurious establishment. Previous supervisory experience is preferred. Must have or be able to obtain RBS training according to state laws within 60 days upon hiring. Must have or be able to obtain a food handlers certification within 30 days upon hiring. Must have the ability to move in a high paced restaurant environment. Must be able to lift 25 pounds and more. Must be able to perform the entire of the shift standing and walking Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 17, 2024
Full time
Company Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. Job Description Join our team as a Pool Supervisor, serving the needs of the business, our guests, and our colleagues by providing leadership and guidance. They will work closely with the team to ensure guest satisfaction. They will supervise the daily operations and ensure that the standards of quality in product and service are being maintained along with conducting training for new team members and will assist the leadership team with purchasing and ordering the product necessary to operate the bar aligned with the business levels. Act as ambassador to Auberge's ENRICH values and incorporate our values in day-to-day decisions. Work alongside team members to create a culture of teamwork and service excellence. Ensures that the highest level of guest service is delivered at all times. Ensures opening and closing duties are being followed Update prices on menu changes Elaborates orders of produce, liquor and supplies according to business levels Supervise team members and conduct daily rallies to educate and motivate team members. Creates and updates new cocktails recipes Identifies slow movement product and create initiatives for displacement Train and mentor new team members on: Training Calendars Sequence of Service Menu Descriptions Verbiage Complete other duties as assigned Qualifications Must have at least three years of experience in Food & Beverage, preferably in a high volume luxurious establishment. Previous supervisory experience is preferred. Must have or be able to obtain RBS training according to state laws within 60 days upon hiring. Must have or be able to obtain a food handlers certification within 30 days upon hiring. Must have the ability to move in a high paced restaurant environment. Must be able to lift 25 pounds and more. Must be able to perform the entire of the shift standing and walking Additional Information Bowie House, LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Metz Culinary Management
Blue Mountain Lake, New York
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Mar 13, 2024
Full time
POSITION TITLE: Guest Services and Housekeeping Supervisor LOCATION: Minnowbrook Conference Center, Indian Lake NY SALARY: $21/hr Guest Services/Housekeeping Supervisor Qualifications: Hospitality industry, food service, restaurant host/hostess, hotel/lodging front desk, housekeeping Brings a SMILE and strong work ethic to the TEAM Job Relations: Multi-faceted position with the focus always on the guest Front desk guest services Housekeeping Food service duties Hospitality-driven Able to work and thrive in a team environment Inter-relationship - Must work closely with all team members and leadership team Duties & Responsibilities Greet, register and service guests in a friendly and courteous manner according to Metz Culinary Management standards Maintaining the highest level of service in accordance with the values of Metz Culinary Management standards and regulatory compliance Maintains contact with customers so as to be aware of customer acceptance of the food program and lodging accommodations. Develops working rapport with all team members. Collaborates with General Manager to address customer complaints, suggestions or requests immediately. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards Inspect rooms and common areas to ensure cleanliness meets or exceeds established standard Schedule, assign, follow up on daily cleaning tasks Oversee inventory of cleaning supplies and linens to ensure adequate stock Train new and existing housekeeping staff on best practices Assign and complete deep cleaning tasks during off peak times Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching Keeps personal work areas clean, neat and efficiently arranged at all times. Performs any other tasks as requested by the General Manager. Physical Demands: Lift and carry up to 50 lbs Bending and stooping to clean low areas, move objects to clean under/behind Standing for long periods of time Repetitive motion - including but not limited to folding, sweeping, scrubbing, mopping Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lives sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description In the role of Food and Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions. Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction. Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates. Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items. Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire. Expedite on the floor or in the kitchen as needed. Conduct training programs, lead daily line-ups, and maintain communication with the Director of Food and Beverage. Qualifications Two years of upscale food service experience preferred. Strong knowledge of wine and spirit service. Basic computer skills. High school graduate. Ability to communicate in English. Must be of minimum age to serve alcohol. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Mar 12, 2024
Full time
Company Description Inspired by the insatiable wanderlust and rebellious spirit of Alfred Gwynne Vanderbilt, the historic downtown mansion once owned by the businessman and scion has been reinterpreted for the modern era as a lively and stylish social destination. From a secret bar tucked into a corner of the sumptuous Doris Duke-inspired parlor to the specially-commissioned series of mysterious and moody old world still lives sprinkled throughout the foyer and lounge, the scene at The Vanderbilt is crackling with coastal curiosities and alluring eccentricities waiting to be discovered. Job Description In the role of Food and Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team. Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions. Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction. Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates. Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items. Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire. Expedite on the floor or in the kitchen as needed. Conduct training programs, lead daily line-ups, and maintain communication with the Director of Food and Beverage. Qualifications Two years of upscale food service experience preferred. Strong knowledge of wine and spirit service. Basic computer skills. High school graduate. Ability to communicate in English. Must be of minimum age to serve alcohol. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and and . Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Mar 08, 2024
Full time
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Mar 08, 2024
Full time
Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner. Knowledge/Work Experience Must be 21 years or older High school diploma or G.E.D preferred Prior restaurant experience or related education Five (5) years of relevant experience with a minimum of three (3) years as a manager/supervisor in a high-volume Food & Beverage operation. Must have a NYS Food Handlers Permit
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Monitor labor and payroll costs. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other reasonable duties assigned by management. Monitor flow of Associates in any area worked (arrival / departure / timeliness) Flex and flow to business levels in the shift for the shift Active in all areas of Food & Beverage as support Actively participate in MOS audits for service Associates Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Qualifications 1 year of experience in Food and Beverage Supervision or Management role preferred. Must have the ability to manage deadlines. Understanding of Food and Beverage financials including cost and par controls is preferred. General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends and holidays. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Unexpired certification in ServSafe Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 days ago(3/25/2024 2:36 PM) Requisition ID 65 of Openings 2 Category (Portal Searching) Food & Beverage
Mar 07, 2024
Full time
Location The Homestead Our employees are what make The Omni Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Monitor labor and payroll costs. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale/service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other reasonable duties assigned by management. Monitor flow of Associates in any area worked (arrival / departure / timeliness) Flex and flow to business levels in the shift for the shift Active in all areas of Food & Beverage as support Actively participate in MOS audits for service Associates Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Qualifications 1 year of experience in Food and Beverage Supervision or Management role preferred. Must have the ability to manage deadlines. Understanding of Food and Beverage financials including cost and par controls is preferred. General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends and holidays. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Unexpired certification in ServSafe Unexpired TIPs required Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement () If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to . Job LocationsUS-VA-Hot Springs Posted Date2 days ago(3/25/2024 2:36 PM) Requisition ID 65 of Openings 2 Category (Portal Searching) Food & Beverage
Job Title: Retail Food Service Supervisor Location: Houghton University Have you been looking for a stable schedule in a fun place to work where there is room to advance and showcase your skills? Metz University is hoping to add two dependable, hands-on, energetic, and fun retail food supervisors to our team to help us create a great place to work where personal contribution matters and the opportunity exists to learn, grow, and earn a living. Salary based on Experience. Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Mar 05, 2024
Full time
Job Title: Retail Food Service Supervisor Location: Houghton University Have you been looking for a stable schedule in a fun place to work where there is room to advance and showcase your skills? Metz University is hoping to add two dependable, hands-on, energetic, and fun retail food supervisors to our team to help us create a great place to work where personal contribution matters and the opportunity exists to learn, grow, and earn a living. Salary based on Experience. Metz Culinary Management is growing and we have openings for a Rock Star Food Service Supervisor who shares our passion for Food and Service in a busy setting. We are seeking a polished and professional identity and winning attitude from an Experienced Food Service Supervisor with a background in Café Management, Retail Sales, Kitchen Operations, and Guest Services. Requirements: Experience in commercial/institution dining such as school or healthcare facility SERV Safe Certification Employee Management experience including Scheduling, Disciplinary Measures and Employee Recognition Programs Record Keeping and Budget Management Create and Submit Reports Responsibilities: Develop and maintain working rapport with residents, patients and community Ensure complaints, suggestions and public relations are priority functions Support GM in communications with Client Contracts and all Departments Maintain Safe and Sanitary working environment Train Staff and ensure continuing training for all employees Perform any other tasks as requested by GM Metz Culinary Management is a FAMILY-DRIVEN company that collaborates with its partners to deliver RESTAURANT-INSPIRED hospitality to each and every guest.
Pyramid Global Hospitality
Walkersville, West Virginia
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, "Close to Nature" park acres. Overview Carry out the policies and procedures of Benchmark Hospitality International at Stonewall Resort while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. Follow safety procedures to ensure a safe working environment. Insuring that all bell functions are consistently met, including: Greeting, opening doors for all guests as they enter/exit lobby or front door, providing directions to conference center. Offers valet to every guest w/vehicle. Providing luggage and package assistance to and from guest and meeting rooms, informing guests of guest room functions and emergency information. Delivery of guest items throughout hotel Maintaining cleanliness and appearance of front door area and lobby/library area Maintains fire in the outdoor fire pit every evening, year round and also a fire in the lobby fireplace on days daytime temperatures are below 50 degrees. Interfacing with front desk to meet guests needs. Carry out transportation functions, including: Providing daily arrival/departure airport transportation as directed by Bell Captain or Front Office Management/Supervisory staff. Maintain cleanliness and safety features of shuttle bus, golf carts, and resort van through frequent inspections; Delivering boxes, packages, etc. as necessary. Delivers outgoing mail and picks up incoming mail from resort mail box at Park Headquarters and delivers to Sales Office Administrative Assistant Monday - Friday. Is knowledgeable of all hotel and conference center services and upsells. The flexibility to work a varied schedule due to business levels and industry demand (7 days a week/365 days a year including holidays). We staff our area from 7am-11:30pm daily. Please note that earlier and later hours may be required during peak seasons. Provides a concierge function by assessing and offering creative suggestions and recommendations to guest requests, including: Maintains concierge manuals and Rolodex. Maintains and updates file on metropolitan restaurants, and assists guests with making reservations. Arranges golf tee times, spa appointments, boat and other recreational reservations. Conducts tours of hotel, guest rooms, and cottages to guests. Assists guests with ordering flowers, balloons, gifts, etc by directing them to Front Office/Assistant Manager. Maintains the guest service brochure rack with updated brochures or Stonewall Resort, all other State Parks, and local Lewis, Upshur, Braxton, Harrison, and Randolph Co. point of interest. Assists callers and guests with directions and maps. LAST STATEMENT: Provide assistance in other job classification as determined necessary by immediate superior. EDUCATION, EXPERIENCE AND SKILLS REQUIRED Previous customer service experience preferred. Valid Driver's license required. Ability to drive a manual shift vehicle is preferred, but not required. Good written and verbal communication skills, customer service skills, and attention to detail. Typing and computer skills preferred. Strong organizational and information gathering skills and techniques. Outgoing personality & professional demeanor. Drive and need to work and succeed.
Mar 27, 2024
Full time
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Moments away from the rest of the world, but a world away from it all, Stonewall Resort is a truly unique lakeside destination for vacations, meetings, weddings, reunions, and romantic getaways. Our rustic yet elegant Adirondack-style lodge and spectacular cottage collection is perched alongside quiet lake waters and the Arnold Palmer Signature Golf Course, while surrounded by 1,900 picture-perfect, "Close to Nature" park acres. Overview Carry out the policies and procedures of Benchmark Hospitality International at Stonewall Resort while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. Follow safety procedures to ensure a safe working environment. Insuring that all bell functions are consistently met, including: Greeting, opening doors for all guests as they enter/exit lobby or front door, providing directions to conference center. Offers valet to every guest w/vehicle. Providing luggage and package assistance to and from guest and meeting rooms, informing guests of guest room functions and emergency information. Delivery of guest items throughout hotel Maintaining cleanliness and appearance of front door area and lobby/library area Maintains fire in the outdoor fire pit every evening, year round and also a fire in the lobby fireplace on days daytime temperatures are below 50 degrees. Interfacing with front desk to meet guests needs. Carry out transportation functions, including: Providing daily arrival/departure airport transportation as directed by Bell Captain or Front Office Management/Supervisory staff. Maintain cleanliness and safety features of shuttle bus, golf carts, and resort van through frequent inspections; Delivering boxes, packages, etc. as necessary. Delivers outgoing mail and picks up incoming mail from resort mail box at Park Headquarters and delivers to Sales Office Administrative Assistant Monday - Friday. Is knowledgeable of all hotel and conference center services and upsells. The flexibility to work a varied schedule due to business levels and industry demand (7 days a week/365 days a year including holidays). We staff our area from 7am-11:30pm daily. Please note that earlier and later hours may be required during peak seasons. Provides a concierge function by assessing and offering creative suggestions and recommendations to guest requests, including: Maintains concierge manuals and Rolodex. Maintains and updates file on metropolitan restaurants, and assists guests with making reservations. Arranges golf tee times, spa appointments, boat and other recreational reservations. Conducts tours of hotel, guest rooms, and cottages to guests. Assists guests with ordering flowers, balloons, gifts, etc by directing them to Front Office/Assistant Manager. Maintains the guest service brochure rack with updated brochures or Stonewall Resort, all other State Parks, and local Lewis, Upshur, Braxton, Harrison, and Randolph Co. point of interest. Assists callers and guests with directions and maps. LAST STATEMENT: Provide assistance in other job classification as determined necessary by immediate superior. EDUCATION, EXPERIENCE AND SKILLS REQUIRED Previous customer service experience preferred. Valid Driver's license required. Ability to drive a manual shift vehicle is preferred, but not required. Good written and verbal communication skills, customer service skills, and attention to detail. Typing and computer skills preferred. Strong organizational and information gathering skills and techniques. Outgoing personality & professional demeanor. Drive and need to work and succeed.
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn't love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview The Banquet Sous Chef will maintain direct oversight of all aspects related to culinary operations throughout the portfolio. Directly collaborating with the Executive Chef , this individual will bring value through supporting and driving revenue targets, identifying expense efficiencies, attracting and nurturing talent as well as fostering relationships with property operators, owners and business partners. The Banquet Sous Chef shall strive to provide exceptional service to both internal and external guests at all times. Essential Job Functions: Supervises the performance, attendance, attitudes, appearance and conduct of the culinary team operates the kitchen within budget guidelines Collaboratively works with Restaurant Managers to exceed guest expectations Routinely solicits feedback from guests in the dining room Must be able to professionally communicate with all team members Consistently practice safe and sanitary food handling techniques Enforces workstation and equipment safety and cleanliness Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain positive guest relations at all times. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance. Communicate additions or changes to the assignments as they arise throughout the shift. Take physical inventory of specific food items for daily inventory. Review the market list. Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received. Ensure that staff report to work as scheduled; document any late or absent employees. Coordinate breaks for staff. Inspect grooming and attire of staff; rectify any deficiencies. Check and ensure that all opening duties are completed to standard. Ensure that all staff prepare menu items following recipes and yield guides, according to department standards. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Work on line during service and assist wherever needed. Be aware of any shortages and make arrangements before the item runs out. Conduct a frequent walk- through of each Kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. Inspect the cleanliness of the line, floor, all Kitchen stations. Direct staff to rectify any deficiencies. Ensure that staff maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. Maintain proper storage procedures as specified by Health Department and Hotel requirements. Instruct staff in the correct usage and care of all machinery in the Kitchen operation, stressing safety. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. Develop new menu items, test and write recipes. Assist Catering Department with developing special menus for functions; meet with clients as requested. Supervise and direct the organization and preparation of food for the Employee Cafeteria. Review sales and food cost daily; resolve any discrepancies with the Controller. Minimize waste and maintain controls to attain forecasted food and labor costs. Ensure that excess items are utilized efficiently. Monitor and ensure that all closing duties are completed to standard before staff sign out. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Qualifications Experience and Education: Able to work flexible hours and days Two year culinary arts degree required Minimum of three years related experience Three to five years of Supervisory experience preferred Knowledge of food safety, sanitation, food products, and food service equipment Previous experience maintaining professional and respectful work relationships Job Requirements: Must be a United States citizen or possess a valid work permit Must have up to date Food Handlers Certification Must have complete understanding of the fundamentals of the culinary operation Must be able to accurately follow instructions, both verbally and written Must be able to work with an around kitchen equipment Must provide own culinary knives Must be able to work with and around a diverse group of food, seasonings, etc. Must possesses excellent communication skills Must be professional in appearance and demeanor Must be able to work under pressure Must be able to work in a fast paced environment Must have excellent listening skills Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Working Conditions: While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces; Must be able to work in either hot or cold conditions Must be able to stand on feet and walk throughout the day Must be able to frequently lift and carry up to 50+ lbs. & occasionally lift, carry, push & pull up to 75 lbs; Must be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionally Must be able to twist and bend frequently, and squat occasionally
Mar 27, 2024
Full time
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Come be a part of something bigger! Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: • Full Time employees have access to Medical and Dental insurance to fit your needs • Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) • 401K match (Let us help you build your financial future) • Companywide Hotel Room Discounts (Who doesn't love to get away) • Paid Time Off • Employee Assistance Program (We are here to support you) • Employee family events (bring the kids!) • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few • Many more, please inquire for more details Join the Margaritaville Lake Resort, Lake Conroe Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas. Overview The Banquet Sous Chef will maintain direct oversight of all aspects related to culinary operations throughout the portfolio. Directly collaborating with the Executive Chef , this individual will bring value through supporting and driving revenue targets, identifying expense efficiencies, attracting and nurturing talent as well as fostering relationships with property operators, owners and business partners. The Banquet Sous Chef shall strive to provide exceptional service to both internal and external guests at all times. Essential Job Functions: Supervises the performance, attendance, attitudes, appearance and conduct of the culinary team operates the kitchen within budget guidelines Collaboratively works with Restaurant Managers to exceed guest expectations Routinely solicits feedback from guests in the dining room Must be able to professionally communicate with all team members Consistently practice safe and sanitary food handling techniques Enforces workstation and equipment safety and cleanliness Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain positive guest relations at all times. Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance. Communicate additions or changes to the assignments as they arise throughout the shift. Take physical inventory of specific food items for daily inventory. Review the market list. Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received. Ensure that staff report to work as scheduled; document any late or absent employees. Coordinate breaks for staff. Inspect grooming and attire of staff; rectify any deficiencies. Check and ensure that all opening duties are completed to standard. Ensure that all staff prepare menu items following recipes and yield guides, according to department standards. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. Work on line during service and assist wherever needed. Be aware of any shortages and make arrangements before the item runs out. Conduct a frequent walk- through of each Kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. Inspect the cleanliness of the line, floor, all Kitchen stations. Direct staff to rectify any deficiencies. Ensure that staff maintain and strictly abide by State sanitation/Health regulations and Hotel requirements. Maintain proper storage procedures as specified by Health Department and Hotel requirements. Instruct staff in the correct usage and care of all machinery in the Kitchen operation, stressing safety. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. Develop new menu items, test and write recipes. Assist Catering Department with developing special menus for functions; meet with clients as requested. Supervise and direct the organization and preparation of food for the Employee Cafeteria. Review sales and food cost daily; resolve any discrepancies with the Controller. Minimize waste and maintain controls to attain forecasted food and labor costs. Ensure that excess items are utilized efficiently. Monitor and ensure that all closing duties are completed to standard before staff sign out. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Qualifications Experience and Education: Able to work flexible hours and days Two year culinary arts degree required Minimum of three years related experience Three to five years of Supervisory experience preferred Knowledge of food safety, sanitation, food products, and food service equipment Previous experience maintaining professional and respectful work relationships Job Requirements: Must be a United States citizen or possess a valid work permit Must have up to date Food Handlers Certification Must have complete understanding of the fundamentals of the culinary operation Must be able to accurately follow instructions, both verbally and written Must be able to work with an around kitchen equipment Must provide own culinary knives Must be able to work with and around a diverse group of food, seasonings, etc. Must possesses excellent communication skills Must be professional in appearance and demeanor Must be able to work under pressure Must be able to work in a fast paced environment Must have excellent listening skills Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Working Conditions: While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces; Must be able to work in either hot or cold conditions Must be able to stand on feet and walk throughout the day Must be able to frequently lift and carry up to 50+ lbs. & occasionally lift, carry, push & pull up to 75 lbs; Must be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionally Must be able to twist and bend frequently, and squat occasionally
POSITION SUMMARY: The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service. Greets all restaurant patrons immediately upon their arrival. Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests. Assigns guests to server stations in a fair and equitable manner; takes guests to server's station, along with the appropriate number of menus and seats guests accordingly. Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated. Answers customer inquires about the menu, restaurant and Bass Pro Shops. Answers phones; books reservations as requested. Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities. Acknowledges and thanks guests upon their departure from the restaurant. Maintains restrooms throughout shift. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: High school diploma/GED preferred. KNOWLEDGE, SKILLS, AND ABILITY Experience in and passion for consumer service Willingness to learn new skills and be a team player An attitude of flexibility and mindfulness about the team approach Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff Ability to memorize and become knowledgeable of menu items Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction Intrinsically motivated takes pride in owns work Has the ability to stay calm, organized, and efficient when busy TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc. INDEPENDENT JUDGEMENT: Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at . Bass Pro Shops
Mar 26, 2024
Full time
POSITION SUMMARY: The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service. Greets all restaurant patrons immediately upon their arrival. Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests. Assigns guests to server stations in a fair and equitable manner; takes guests to server's station, along with the appropriate number of menus and seats guests accordingly. Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated. Answers customer inquires about the menu, restaurant and Bass Pro Shops. Answers phones; books reservations as requested. Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities. Acknowledges and thanks guests upon their departure from the restaurant. Maintains restrooms throughout shift. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: High school diploma/GED preferred. KNOWLEDGE, SKILLS, AND ABILITY Experience in and passion for consumer service Willingness to learn new skills and be a team player An attitude of flexibility and mindfulness about the team approach Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff Ability to memorize and become knowledgeable of menu items Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction Intrinsically motivated takes pride in owns work Has the ability to stay calm, organized, and efficient when busy TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc. INDEPENDENT JUDGEMENT: Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at . Bass Pro Shops
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Mar 26, 2024
Full time
Job Summary Información disponible en español a continuación. The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés. Responsibilities QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para Manejar alimentos( debe cumplir con requisitos del Estado) Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. RESPONSIBILITIES: Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc. Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto. Estar completamente familiarizado con los menús y los especiales en el restaurante. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional. Recoger limpiar y volver a preparar mesas según necesario. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno. Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones. Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Property Details Our Hotel Hotel Adeline is a new boutique hotel that infuses eclectic style and energy into Old Town Scottsdale, Arizona. Every visit offers neat finds including 213 guestrooms, unique eateries Selfmade and Good & Proper and a buzzing pool scene with live music, lawn games and lively bar Freeystyle. Adeline's guestrooms blend ambiance and style with comfort and convenience. After making a splash at the pool or grabbing dinner at Selfmade, guests can relax with fine furnishings and finishes. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Mar 26, 2024
Full time
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more" As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: Always treat guests with courtesy and respect in a variety of situations Practice Honesty & Integrity Maintain open communication with Managers and all other departments Complete all opening duties as assigned. Be mindful of the importance of personal hygiene and grooming Adhere to hotel Health and Safety guidelines Participate in pre-shift Showcase ability to work under pressure and in a fast paced environment Immediately report any accident and or incident which may occur while at work. Acknowledge guest with eye contact Use guest name whenever possible Report all guest concerns to management in a timely manner SPECIFIC DUTIES Take guest's food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. Always read your guests when making suggestions. Accurately input orders into POS system. Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative. Retrieve all beverages from service bar and serve promptly. All beverages are ideally served from the right and to the right of the guest. Open all wine and champagne bottles using proper wine service techniques. Anticipate guest's needs and respond promptly. Acknowledge all guests regardless of whether they are in your station. Interact in courteous and professional manner with guests, supervisors, and co-workers. Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints. Alert management to any and all issues that arise at a table. Monitor and maintain cleanliness, sanitation, and organization of all service areas. Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night. Prep butter/spread according to pars. Deliver bread to all tables after the order has been taken. Keep the linen storage areas clean and stocked. Clear each course promptly. Clear all guests' plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.). Properly mark all tables for each course before delivery of food to the table. Clear each course promptly using clearing guidelines outlined in the sequence of service. Continuously review menu items, and keep up-to-date with all changes. Use daily shift notes as your guide. Alert management to great guests, big spenders, and anyone else you think wants extra attention. Alert chef to all allergies. Alert food runners to all position changes. Ensure accuracy of guest checks and promptly process payments. Complete end of night closing check out. Complete running side-work throughout the evening as assigned. Notify management to any pertinent information related to the shift. Clock in and out for each shift. Notify a manager if you are unable to do so. Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest. Follow all Health Department "best practices" notes that are found in each service station. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Deliver food to the table accurately, effectively, and with grace. Announce the item you are delivering to the guest. For example, "Harold's Special Pork Chop" Be prepared to answer any questions the guest may have. Be able to accurately and enthusiastically describe all menu items and their ingredients. Know all front of house and kitchen etiquette procedures. Work with chef to update the kitchen on table status and course readiness. Anticipate guests needs, respond promptly, and acknowledge all guests. Make sure guests have everything they need before leaving the table. Interact in a courteous and professional manner with guests, supervisors, and co-workers. Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service. Properly stock all plates, silverware, and condiments to par according to restaurant standards. Communicate any supply shortages to management. Clear and re-set tables with attention to detail according to restaurant standards Complete extra cleaning projects as assigned. Complete end of night closing side-work as per restaurant standards. Complete all opening duties as assigned REQUIREMENTS: 1 -2 years of customer service experience preferred Ability to work in a standing position for long periods of time (up to 5 hours). SALARY: $10.35/hour + Tip
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
Mar 21, 2024
Full time
Pool Cafe Server Department: Food and Beverage Reports To: Restaurant Leadership, Food and Beverage Supervisor Job Description: Oak Hill Country Club, a Five Star Platinum Club of the World, is seeking dedicated, experienced, fast-paced individuals to join our service team at the Pool. Our Pool Cafe Server is responsible for providing our members and guests with friendly, professional, and expedient service to help create memorable dining experiences. A Pool Cafe Server possesses a strong understanding of flavor profiles and pairings. They successfully collaborate with kitchen staff to provide a seamless experience for the members/guests. General Requirements: Must be at least 18 years old to be considered. Complies with Oak Hill Country Club's Acorns of Excellence. Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards. Exceptional attention to detail. Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests. Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships. Able to consistently perform tasks with little direct supervision. Works harmoniously and professionally with co-workers. Job Requirements: Communication: Warmly and promptly welcome each member and guest within 1-2 minutes of seating, utilizing the members name naturally as a signal of recognition. Confidently deliver enticing information regarding food and beverage options and daily specials. They expertly answer questions and help curate the experience from start to finish. Communicate any special requests, special cooking instructions or food allergies to the culinary and/or beverage team and ensure that they are perfectly executed. Attends daily line-up and can retain information regarding service on the fly and quickly pivot to apply changes recommended by management. Accurately presents information from Culinary Team to the membership. Organization: Carefully attend to the details ensuring an understanding of member orders and special requests. Accurately utilize the Point-of-Sale system to reflect the correct member and guest orders. Review each order, prior to service, to ensure it is to the members' specifications. Complete pre-opening and closing tasks as assigned, side work. Collaborates with other members of the team to ensure prioritization of Member/Guest needs and asks for help to prevent delays in service. Provide an exceptional service experience by adhering to Oak Hill's service standards, clearing, and resetting as needed throughout service. Is responsible for timeliness of service to include tracking ticket times on all Food and Beverage items. Ensures timing standards are being met (3-5 minutes for beverages, converses with kitchen when entrees exceed 10-minute mark post-fire). Owns communication both internally with the team and externally with members/guests to guarantee prompt service and is a proper steward of their time. Prioritization: Promptly and effectively resolve any service issues that arise, seeking assistance from management where appropriate. The Pool Cafe Server always maintains a professional posture and appears approachable and attentive. They are responsive to requests but are intuitive and approach the tables in a nonintrusive fashion. Exhibit an exceptional knowledge of all Oak Hill's standards and operating procedures. They hold themselves to the highest standards and always represent the brand. Develop a strong working knowledge of member names and preferences. Ensure the cleanliness and organization of all dining and back of house spaces. Be able to consistently perform tasks with little direct supervision. Understand and be able to perform your role in an emergency. In addition, other duties may be required as directed by management. Beverage Responsibilities: Follow's the Club's policies and procedures for serving alcoholic beverages. Notify a manager if you believe a member/guest is intoxicated. Ensure that all laws applicable to beverage operations are consistently followed. Understanding of all alcoholic and non-alcoholic beverages. Able to prepare and service mixed and craft cocktails. Maintain cleanliness and sanitation of beverage area, glassware and equipment. Maintain an adequate supply of liquors, wines, beer and other beverages with effective inventory management system. Physical Requirements: Must be able to continuously sit, stand, and walk for a minimum of 8 hours. Must be able to bend, kneel, push, and pull over the course of a shift. All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards. Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements. Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts. Must have a reliable form of transportation to and from work. Ability to read, write, and communicate effectively in English, both written and oral. Must be able to periodically lift and carry up to 30 lbs. over the course of a shift. Qualifications: Education: High school or equivalent education required. Experience: Previous waitress, waiter or banquet server experience preferred. Country club experience strongly preferred. A genuine interest and passion for service, food, wine, and spirits is a plus. Licenses & Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Food safety certification (SERVE SAFE), Alcohol beverage certification (TIPS or FAIR).
College of Saint Benedict and Saint Johns University
Minnesota Lake, Minnesota
Location : MN, MN Job Type: Exempt, Administrative Staff, Full Time Job Number: 01813 Department: Dining Service - SJU Opening Date: 03/18/2024 Position Summary The Dining Services Department at Saint John's University invites applications for a full-time (1.0 FTE), benefit eligible position of Campus Executive Chef. This role is responsible for overseeing all culinary operations within the campus dining facilities including, but not limited to; student dining areas, monastery, retirement center, and catering within the St. John's Community. This role requires a seasoned culinary professional with strong leadership skills, a passion for food quality, and the ability to manage a diverse team in a fast-paced environment. The Campus Executive Chef plays a crucial role in menu development, food production, staff training, and ensuring a high level of customer satisfaction. Institutional Inclusion Visioning Statement The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons. CSB and SJU offer competitive salaries and a comprehensive benefits program. For further information regarding CSB and SJU, see . Responsibilities Leadership/Management: Assist the Executive Director in recruiting, hiring, and training of new employees. Provide supervision, support, and counsel for culinary team employees. Conduct regular performance evaluations and provide constructive feedback to team members. Implement innovative culinary techniques and concepts to enhance the dining experience. Foster a positive work environment that promotes teamwork, creativity, and professional growth. Collaborate in long range departmental planning, including selection of food service equipment and facilities planning. Other duties as assigned by the Executive Director. Menu Development/Food Production: Collaborate with stakeholders to create menus that cater to diverse tastes, dietary preferences, and nutritional needs. Stay abreast of food trends, industry developments, and customer feedback to continuously refine and update menus. Develop and oversees adherence to standards, policies, and procedures in order to provide consistent and quality food products and services. Work with the Catering Manager in menu planning and development of catering guides. Source high-quality ingredients and establish relationships with vendors and suppliers. Oversee and assist with food preparation and execution for residential dining, catering, cash operations, and other events. Utilize standardized recipes to ensure the highest standards in product quality including appearance, consistency, and taste. Collaborate with the Purchasing Manager, Service supervisors and staff to monitor food costs and inventory levels to ensure profitability and minimize waste. Forecast residential dining numbers with the Menu Manager & Data Specialist. Operations: Develop and implement efficient workflows and production schedules to optimize kitchen operations. Collaborate with the Purchasing Manager and Menu Manager to create on-trend concepts utilizing existing equipment and staff that will appeal to current student population. Maintain and enforce standards of sanitation and safety as established by Saint John's University, local, state, and federal health authorities. Maintain equipment and work areas in neat, clean, and safe condition. Qualifications A degree or certification in Culinary Arts, Hospitality Management, or related field; or equivalent combination of education and experience. A minimum of 3 years supervisory experience required; 4-7 years preferred. A minimum of 3 years progressive food production experience in a high-volume restaurant, college or commercial foodservice operation with a full-service menu and catering services; 4-7 years preferred. Comprehensive knowledge of culinary techniques, recipe, and menu development. ServSafe certificate or similar food safety course certificate, or ability pass ServSafe exam within the first 6 months of employment. Ability to work a flex schedule that will include days, evenings, and weekends. Excellent leadership skills including the ability to visualize and communicate desired outcomes to a diverse group of people in a team-based environment. Strong food production planning management and organizational skills. Requires in-depth knowledge of culinary practices and techniques. Demonstrated ability to creatively conduct recipe testing and menu development. Excellent oral and written communication skills and interpersonal skills. Excellent managerial, organizational, and problem-solving ability including ability to follow through and meet deadlines. Proficiency in using a broad array of high-volume food service equipment; food service sanitation and preparation techniques. Ability to read, analyze and react to financial information and reports. Requires broad range of office and technical skills, including administering data, generating reports, managing information/files, and analyzing results. Proficiency in Microsoft Office Suite; knowledge of computerized menu management systems is desirable. Physical Requirements: Be able to move swiftly and efficiently around the kitchen, dining areas, and storage facilities. This may involve standing for long periods and walking between workstations. Proficient use of kitchen tools and equipment, such as knives, mixers, and stoves, requires excellent hand-eye coordination and fine motor skills. The Executive Chef should be able to handle food items skillfully and safely. There may be occasions when lifting heavy objects up to 40 pounds, such as sacks of ingredients or kitchen equipment, is necessary. Be able to work comfortably in high-temperature environments without compromising performance. Travel Requirements: Some travel between the campuses of the College of Saint Benedict and Saint John's University. To Apply Applications are accepted online by clicking on "Apply". Candidates are asked to complete the application form and submit a cover letter and resume. If you require an accommodation to participate in the SJU hiring process, please contact Human Resources at or . It is the policy of SJU to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. Saint John's University also utilizes E-Verify as part of its onboarding process to confirm work authorization. Saint John's University is an Affirmative Action/Equal Opportunity Employer. The College of Saint Benedict/Saint John's University (CSB/SJU) provides a comprehensive fringe benefit program. This brochure provides a summary of the current benefits offered at the College of Saint Benedict and Saint John's University. HEALTH INSURANCE Employees are eligible for coverage in the health insurance plan on the first of the month following date of hire. If you elect medical coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit. The Plan also uses a preferred provider network system where discounts are applied when utilizing health care providers in the network. Care received outside of the preferred provider network is covered, but at a higher cost to the employee and the institution. DENTAL INSURANCE Employees are eligible for coverage in the dental insurance plan on the first of the month following date of hire. If you elect dental coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit. This plan also uses a preferred provider network where discounts are applied when utilizing providers in the network. Care received outside of the preferred provider network is covered, but at a higher cost to the employee and the institution. AFLAC SUPPLEMENTAL INSURANCE This voluntary plan offers an additional level of financial protection for you and your family in the event of a serious accident or illness. LIFE INSURANCE CSB/SJU provides a Basic Life and Accidental Death and Dismemberment (AD&D) policy to employees. This insurance is effective on the first of the month following date of hire. The amount of term insurance provided is based on your annual salary as follows: Salary Life Insurance $0-$20,000 $50,000 $20,001-$37,500 $75,000 $37,501-$50,000 $90,000 $50,001+ $100,000 Employer provided life insurance in excess of $50,000 is subject to imputed income tax (a tax on the value of the premium). You may also purchase additional life insurance in increments of one, two, three, or four times your annual salary. There is also a dependent life insurance package available . click apply for full job details
Mar 20, 2024
Full time
Location : MN, MN Job Type: Exempt, Administrative Staff, Full Time Job Number: 01813 Department: Dining Service - SJU Opening Date: 03/18/2024 Position Summary The Dining Services Department at Saint John's University invites applications for a full-time (1.0 FTE), benefit eligible position of Campus Executive Chef. This role is responsible for overseeing all culinary operations within the campus dining facilities including, but not limited to; student dining areas, monastery, retirement center, and catering within the St. John's Community. This role requires a seasoned culinary professional with strong leadership skills, a passion for food quality, and the ability to manage a diverse team in a fast-paced environment. The Campus Executive Chef plays a crucial role in menu development, food production, staff training, and ensuring a high level of customer satisfaction. Institutional Inclusion Visioning Statement The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons. CSB and SJU offer competitive salaries and a comprehensive benefits program. For further information regarding CSB and SJU, see . Responsibilities Leadership/Management: Assist the Executive Director in recruiting, hiring, and training of new employees. Provide supervision, support, and counsel for culinary team employees. Conduct regular performance evaluations and provide constructive feedback to team members. Implement innovative culinary techniques and concepts to enhance the dining experience. Foster a positive work environment that promotes teamwork, creativity, and professional growth. Collaborate in long range departmental planning, including selection of food service equipment and facilities planning. Other duties as assigned by the Executive Director. Menu Development/Food Production: Collaborate with stakeholders to create menus that cater to diverse tastes, dietary preferences, and nutritional needs. Stay abreast of food trends, industry developments, and customer feedback to continuously refine and update menus. Develop and oversees adherence to standards, policies, and procedures in order to provide consistent and quality food products and services. Work with the Catering Manager in menu planning and development of catering guides. Source high-quality ingredients and establish relationships with vendors and suppliers. Oversee and assist with food preparation and execution for residential dining, catering, cash operations, and other events. Utilize standardized recipes to ensure the highest standards in product quality including appearance, consistency, and taste. Collaborate with the Purchasing Manager, Service supervisors and staff to monitor food costs and inventory levels to ensure profitability and minimize waste. Forecast residential dining numbers with the Menu Manager & Data Specialist. Operations: Develop and implement efficient workflows and production schedules to optimize kitchen operations. Collaborate with the Purchasing Manager and Menu Manager to create on-trend concepts utilizing existing equipment and staff that will appeal to current student population. Maintain and enforce standards of sanitation and safety as established by Saint John's University, local, state, and federal health authorities. Maintain equipment and work areas in neat, clean, and safe condition. Qualifications A degree or certification in Culinary Arts, Hospitality Management, or related field; or equivalent combination of education and experience. A minimum of 3 years supervisory experience required; 4-7 years preferred. A minimum of 3 years progressive food production experience in a high-volume restaurant, college or commercial foodservice operation with a full-service menu and catering services; 4-7 years preferred. Comprehensive knowledge of culinary techniques, recipe, and menu development. ServSafe certificate or similar food safety course certificate, or ability pass ServSafe exam within the first 6 months of employment. Ability to work a flex schedule that will include days, evenings, and weekends. Excellent leadership skills including the ability to visualize and communicate desired outcomes to a diverse group of people in a team-based environment. Strong food production planning management and organizational skills. Requires in-depth knowledge of culinary practices and techniques. Demonstrated ability to creatively conduct recipe testing and menu development. Excellent oral and written communication skills and interpersonal skills. Excellent managerial, organizational, and problem-solving ability including ability to follow through and meet deadlines. Proficiency in using a broad array of high-volume food service equipment; food service sanitation and preparation techniques. Ability to read, analyze and react to financial information and reports. Requires broad range of office and technical skills, including administering data, generating reports, managing information/files, and analyzing results. Proficiency in Microsoft Office Suite; knowledge of computerized menu management systems is desirable. Physical Requirements: Be able to move swiftly and efficiently around the kitchen, dining areas, and storage facilities. This may involve standing for long periods and walking between workstations. Proficient use of kitchen tools and equipment, such as knives, mixers, and stoves, requires excellent hand-eye coordination and fine motor skills. The Executive Chef should be able to handle food items skillfully and safely. There may be occasions when lifting heavy objects up to 40 pounds, such as sacks of ingredients or kitchen equipment, is necessary. Be able to work comfortably in high-temperature environments without compromising performance. Travel Requirements: Some travel between the campuses of the College of Saint Benedict and Saint John's University. To Apply Applications are accepted online by clicking on "Apply". Candidates are asked to complete the application form and submit a cover letter and resume. If you require an accommodation to participate in the SJU hiring process, please contact Human Resources at or . It is the policy of SJU to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. Saint John's University also utilizes E-Verify as part of its onboarding process to confirm work authorization. Saint John's University is an Affirmative Action/Equal Opportunity Employer. The College of Saint Benedict/Saint John's University (CSB/SJU) provides a comprehensive fringe benefit program. This brochure provides a summary of the current benefits offered at the College of Saint Benedict and Saint John's University. HEALTH INSURANCE Employees are eligible for coverage in the health insurance plan on the first of the month following date of hire. If you elect medical coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit. The Plan also uses a preferred provider network system where discounts are applied when utilizing health care providers in the network. Care received outside of the preferred provider network is covered, but at a higher cost to the employee and the institution. DENTAL INSURANCE Employees are eligible for coverage in the dental insurance plan on the first of the month following date of hire. If you elect dental coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit. This plan also uses a preferred provider network where discounts are applied when utilizing providers in the network. Care received outside of the preferred provider network is covered, but at a higher cost to the employee and the institution. AFLAC SUPPLEMENTAL INSURANCE This voluntary plan offers an additional level of financial protection for you and your family in the event of a serious accident or illness. LIFE INSURANCE CSB/SJU provides a Basic Life and Accidental Death and Dismemberment (AD&D) policy to employees. This insurance is effective on the first of the month following date of hire. The amount of term insurance provided is based on your annual salary as follows: Salary Life Insurance $0-$20,000 $50,000 $20,001-$37,500 $75,000 $37,501-$50,000 $90,000 $50,001+ $100,000 Employer provided life insurance in excess of $50,000 is subject to imputed income tax (a tax on the value of the premium). You may also purchase additional life insurance in increments of one, two, three, or four times your annual salary. There is also a dependent life insurance package available . click apply for full job details
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
Mar 19, 2024
Full time
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West. LMR Vision: Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment. Position Summary: The Host is responsible for welcoming customers and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. The Host will also assist the servers as needed with serving, water service and resetting tables. Position Qualifications: : To perform this job successfully, the Host must be able to perform each essential duty and responsibility in a safe and satisfactory manner, must be punctual and have a good attendance record and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year minimum of customer service experience preferably within the hospitality industry. Excellent communication and presentation skills. Highly motivated and flexible, possessing the ability to take initiative. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Ability to write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees. Sufficient computer skills that will allow them to be able to use, in a proficient manner, Company-issued software programs implemented at the hotel, including but not limited to the following: Email, ADP and job related software or equipment. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to troubleshoot and problem solve quickly. Position Duties include, but not limited to: Adhere to the Steps of Service: Tables should be greeted within 90 seconds of being sat, if you cannot get to the table in this time frame let a manager know ASAP Opening spiel should include food & drink features, menu explanation/family style dining & suggestions Water should be poured within 2 minutes of the guest being sat The order should be taken in its entirety. App, salads, entrees Bread service before apps, but after order is taken All silverware and share plates need to be set after the order is taken, and before food arrives Apps should be fully cleared as well as bread service if they are done All silverware and share plates are set before entrees arrive (table is marked/mis en place) Everything needs to be cleared except cocktail glasses / water glasses before crumbing Crumb table (this happens between every course) Present dessert menus/ verbal features and ice cream flavors Set for dessert Everything needs to be cleared except cocktail glasses / water glasses before presenting the bill Pick up closed check before guests leave and give a final farewell Water and wine service needs to be maintained throughout the evening, even after the bill is paid. Water carafes should only be placed on the table for large parties and upon guest request Bread service should be maintained as long as guest wish/when finished start clearing Perform side-work. Bus and set tables, as needed. Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso) Assist with orders to go, as needed. Assist with drink preparation that may include bar and barista service. Seat guests and help with answering phones as business demands. Perform other duties as assigned. Communicate with support crew and management. Actively participate in training and development programs and maximizing opportunities for self-development Deals with the public, customers, employees, community member and government officials with tact and courtesy, fostering positive relationships and maintaining an appropriate level of communication. Ensure full compliance to Company's operating controls, SOP's, policies, procedures, and service standards. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to work when needed which may include nights, weekends, and holidays. Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for employment following termination, they may reapply but, if hired, they are considered a new employee for all purposes. Other Important Information: • Seasonal Bonus Program: Hourly employees are able to participate in our seasonal bonus program. Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program. If the season is cut short due to business levels, the employee will still participate in this program. Positions that are contracted at a shorter term, like the Outdoor Youth Adventures program, this employee will be able to participate in this program. All hours worked outside of these seasonal ranges will not apply to this bonus program. The range for Summer Season is May 15th to October 15th. • Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone's day. • Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us, which averages $2-$6 per hour worked, dependent on business levels and LMR staffing count. • Ranch Wide Activities: We also understand that every full work week requires a little me time. And what better way to unwind than to take advantage of the many summer activities the ranch has to offer? As long as there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door. • Arrival/Transportation: While we know that we are in one of the most beautiful and sought-after destinations in America, we also know we are a little off the beaten path. The ranch will provide complimentary transportation to and from the airport, should come to us by air. Once you get on property, you may feel a little altitude. After all, this historic ranch is nestled into this beautiful valley at 6600 ft. so there will be an adjustment period. • Uniforms: Uniforms are provided, but you may need some personal items to go with them. Please discuss with your hiring manager.
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Mar 19, 2024
Full time
The World Equestrian Center-Ocala is currently seeking Host to join our team! Hosts will greet guests as they arrive and set the tone for their experience when entering our F&B operation. They should be greeted with a warm and friendly demeanor. Host/Hostess should be knowledgeable of resort operations and suggest menu items when being seated. They should check with guests from time to time to assure their satisfaction. Primary Responsibilities: Maintains a guest focus while performing duties Assumes responsibility for quality guests' experience Welcome and greet guests Seating guest in a timely and welcoming manner Inform the server about new guests in their section Answer questions about our food, beverages and other restaurant and hotel functions and services Perform side work during each shift as required by service station assignment Complete opening and closing side work Maintain clean and stocked host desk Monitor and observe guests dining experience. Ensure guests are satisfied with the food and beverage service. Respond promptly and courteously to any requests Thank guests for their visit and invite them to return This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Qualifications, Education, Experience, Skills, and Abilities: Be able to work in a standing position for long periods of time. Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits. The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Description Hosts are responsible for upholding the highest possible standards to create a dining experience that will ensure guest satisfaction. You will assist with taking reservations and plotting of the dining room floor, as well as controlling the flow of guests entering and sitting in accordance with pacing set by the management.?You will ensure a positive dining experience by providing courteous, friendly, and efficient service to guests and team members at all times. This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Responsibilities: Completion of daily opening and closing duties according to checklists and standard operation procedures. Greet and say goodbye to all guests when arriving and departing. Answer the phone and assist guests with any requests and needs. Organize and control reservations and the flow of service in the dining room using OpenTable. Maintain menus, including organization and cleanliness. Take to-go orders. Resolve escalations with a positive outcome when the need to do so arises. Communicate with guests and solicit their feedback, address issues as needed. Understand and communicate products and services available at the resort. Perform additional responsibilities, although not detailed, as requested.? Assist with special events as needed. Reliable attendance on all scheduled workdays. Personal Skills: Strong personal character and commitment to Taos Ski Valley, Inc.'s Vision, Purpose, and Values. Provides a guest experience that exceeds the guest's expectations. Ability to gracefully and humbly accept criticism and opportunities for growth. Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment. Qualifications/Knowledge: Must already have or be willing to complete the New Mexico Food Handler Certification prior to or within 30 days of hire. Prior experience in a high-volume restaurant or guest service preferred. Working knowledge of the fundamentals of guest service. Ability to communicate in a positive and productive manner while completing duties. Ability to work a flexible schedule including weekends, holidays, and evenings. Work Environment: Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff. Physical Demands of Position Include: Will often lift up to 10 pounds, and occasionally up to 50 pounds. Background Check: Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check. Is a Background Check required for this position: Yes Is an MVR required for this position: No
Mar 19, 2024
Full time
Description Hosts are responsible for upholding the highest possible standards to create a dining experience that will ensure guest satisfaction. You will assist with taking reservations and plotting of the dining room floor, as well as controlling the flow of guests entering and sitting in accordance with pacing set by the management.?You will ensure a positive dining experience by providing courteous, friendly, and efficient service to guests and team members at all times. This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Essential Job Responsibilities: Completion of daily opening and closing duties according to checklists and standard operation procedures. Greet and say goodbye to all guests when arriving and departing. Answer the phone and assist guests with any requests and needs. Organize and control reservations and the flow of service in the dining room using OpenTable. Maintain menus, including organization and cleanliness. Take to-go orders. Resolve escalations with a positive outcome when the need to do so arises. Communicate with guests and solicit their feedback, address issues as needed. Understand and communicate products and services available at the resort. Perform additional responsibilities, although not detailed, as requested.? Assist with special events as needed. Reliable attendance on all scheduled workdays. Personal Skills: Strong personal character and commitment to Taos Ski Valley, Inc.'s Vision, Purpose, and Values. Provides a guest experience that exceeds the guest's expectations. Ability to gracefully and humbly accept criticism and opportunities for growth. Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment. Qualifications/Knowledge: Must already have or be willing to complete the New Mexico Food Handler Certification prior to or within 30 days of hire. Prior experience in a high-volume restaurant or guest service preferred. Working knowledge of the fundamentals of guest service. Ability to communicate in a positive and productive manner while completing duties. Ability to work a flexible schedule including weekends, holidays, and evenings. Work Environment: Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff. Physical Demands of Position Include: Will often lift up to 10 pounds, and occasionally up to 50 pounds. Background Check: Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check. Is a Background Check required for this position: Yes Is an MVR required for this position: No