Service Specialist

  • LanceSoft Inc
  • Nashville, Tennessee
  • May 15, 2024
Full time Other

Job Description

There will be a lot of walking, standing, and lifting as there are 5 kitchens. If over 50# there is help.
Manager is seeking someone who is Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must. Previous Hospitality exp most helpful also.

Provides consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment, and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate breakdown times. Office maintenance, including, but not limited to trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing, and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
  • Ensure excellent and professional client service at all times.
  • Lead in coordinating meeting rooms and events.
  • Ability to train team members on responsibilities and tasks associated with the position.
  • Conference room, function, and event set-ups/ breakdowns (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.).
  • Undertake general waiting and service duties of food and beverages.
  • Follow hygienic food and beverage handling procedures.
  • Provide general assistance in cleaning kitchen and function areas, as directed.
  • Manage conference/hospitality calendar, greet clients and guests.
  • Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).
  • Flip chart, white boards and cork board set-up and assembly.
  • Food preparation set-up & breakdown for client meetings, parties & company events.
  • Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
  • Loading dishwasher with items used by the client personnel.
  • Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries.
  • Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning, and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing).
  • May perform general clerical, copy center, mail, and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required.
  • Performs other job duties as assigned.