Hudson Ops Lead

  • Hudson Group
  • Crystal Lake, Illinois
  • May 01, 2024
Full time Other

Job Description


Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What we will offer you:

  • Competitive rate of pay of: $18.55 per hour
  • Daily Pay- Get your money as you earn it
  • Hudson PerkSpot Discount
  • 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO
  • Personal and Parental Leave Programs
  • Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Advancement and Growth Opportunities
  • On-going Training & Development
  • Referral Bonus up to $500

The Retail Supervisor Job Is For You, If You Enjoy:
  • Coaching team members
  • Providing guests with great service
  • Setting goals, provide job assignments and motivating others
  • Working at the Chicago O'Hare International Airport
  • Work the any shift any day of the week, including weekends & holidays
  • Work a full-time schedule

Retail Supervisor Key Responsibilities:
  • Perform all responsibilities of team members
  • Support the Operations/General Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Coach team members as needed throughout a shift providing timely, constructive and clear feedback
  • Support the training of team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coach team members to do the same
  • Manage cash over/short during shift and ensures restaurant team members are following cash management policies.

Required Qualifications:
  • Basic computer skills
  • Fluent in spoken and written English
  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others
  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20 lbs. (if applicable)
  • Previous leadership experience in retail, restaurant or hospitality preferred.

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.