Multi-Outlet Chef (Harrah's Philadelphia)

  • Caesars Entertainment
  • Chester, Pennsylvania
  • Feb 05, 2024
Full time

Job Description

Essential Duties and Responsibilities:Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Embraces, role models and implements all elements of our customer service program including OWN IT skills, Spotlight on Service and Buzz Sessions, and tier prioritized service. Recommends and implements change to improve overall employee and guest satisfaction. Establishes and endorses the business objectives, ethics and values of Caesars Entertainment Inc. in accordance with the Code of Commitment. Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm Spotlighting on the customer interaction. Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements. Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team. Immediately addresses service issues and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, completes performance reviews timely. Participates in strategic planning regarding the direction of the Food & Beverage Department. Analyzes current food trends to determine viability for the operation. Analyzes and understands market research as it applies to the food operation. Delivers planning messages in a clear, articulate manner to the executive and managerial teams, as well as the culinary staff. Assists in the development of long-range planning goals for the kitchen operation. Researches, develops and implements procedures impacting the direction of the operation. Delivers clear direction to staff regarding the current and future objectives of the food and beverage operation. Works in the capacity of fill in Chef in all areas including Culinary Manager on their days off. Serves as Assistant to the Culinary, and assumes full responsibility in his/her absence. May be assigned to train, give instructions and add criticisms when necessary. Assists the Culinary Manager with specials of the day and banquet preparations. Inspects the following day's menus and writes out food requisitions for necessary food portions. Responsible for checking the methods of food preparation, sizes, portioning and garnishing of food. Assists in cooking and carving meats and difficult dishes during rush periods. Acts as a liaison with Brand purchasing personnel to identify specific products and maintain quality control. Maintains all facilities and equipment in sanitary, clean and operation condition. Implements established safety policies and procedures. Requirements:Culinary degree preferred. 4-6 years culinary experience with 2-3 years as a Restaurant Chef. Familiarity with the proper preparation of most international and domestic dishes, especially French, German, Spanish and Italian. Must have ability to plan, organize and implement daily assignments. Must be familiar with all culinary staff, undergoing their duties and assignments. Strong leadership, supervisory and communication skills. Is fluent on Microsoft Office software products, and is viewed as an outstanding team player. Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time. Must be able to obtain and maintain PA Harness license.Disclaimer'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).'Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.