JOB SUMMARY: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest's requests. ESSENTIAL JOB FUNCTIONS: Prepares and produces menu items to recipe standards in a quick and efficient manner. Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications. Controls food production in all work areas including proper cooking methods, proper cooking times and temperature. Familiar with all phases of food preparation techniques. Maintains assigned station and equipment in a clean and sanitary condition. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist in training new team members and management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Resolve guest complaints expeditiously and inform management of the complaints. Qualifications: QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must pass background check and drug test. Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. Must have excellent customer service/communication skills. 2-3 years of culinary experience/education preferred. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.