Food Retail Host/Hostess (Entry Level) - Full Time, $24.65/Hour

  • Aulani, A Disney Resort & Spa
  • Kapolei, Hawaii
  • Feb 05, 2024
Full time Sales and Marketing

Job Description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
  • 100% full coverage of healthcare for you and your eligible dependents
  • 100% paid tuition at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
We are looking for Food Retail Host/HostessCast Members who want to create magical experiences and ensure the highest standard of Guest Service in our Quick Service Restaurants. Quick Service Restaurant Cast Members work in a fast-paced environment at either indoor counter service or at outdoor vending location taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.

Responsibilities :
  • Responsible for welcoming and interacting with all Guests
  • Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest
  • Suggests additional items as appropriate
  • Receives and processes payment
  • Requires constant interaction with Guests including answering questions, providing directions, event information and other services to help create a magical experience
  • May assemble orders and present to Guests according to recipe guidelines
  • Knowledge and understanding of safety and sanitation guidelines including temperature requirements
  • Has good judgment of food quality and production, understands the impact of spoilage
  • Responsible for maintaining work area-restocking and cleaning
  • Ensures that food presentation is fresh and up to quality standards
  • Replenishes food and other serving items as necessary
  • Portions back-up items
  • May ensure freezers are maintained at the appropriate temperature
  • May require equipment operation, including working near equipment that generates heat

Basic Qualifications :
  • Must be at least 18 years of age
  • Must be willing to work outdoors in all types of weather conditions and around nature
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Able to effectively work independently or as part of a team
  • Should have cash handling capabilities and be able to count back proper change
  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve Guest situations
  • Receptive to special requests
  • Enthusiastic about interacting and helping Guests
  • Able to make independent decisions for our Guests
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • Perform all job related functions in a cordial friendly manner, committed to exceeding Guests' expectations

Preferred Qualifications:
  • Previous restaurant experience; understanding of full service and quick service environment
  • Previous outdoor work experience preferred
  • Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands
  • Knowledge of Hawaiian/Japanese language preferred

Additional Information :
SCHEDULE AVAILABILITY:

We are currently hiring for Full-Time positions.
Full-Time: Requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

For training purposes, extended availability for up to four (4) weeks may be required immediately following the start date.

Keyword: Aulani Casting, AULANICASTING

The pay rate for this role in Hawaii is $24.65 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: