Business Travel Sales Manager

  • HRI Hospitality
  • 325 North Florida Avenue, Tampa, Florida, USA
  • Feb 02, 2024
Full time Sales and Marketing

Job Description

JOB SUMMARY

The Business Travel Sales Manager is responsible for growing business in both the corporate and local negotiated segments as well as the overall Consortia business.  The Business Travel Sales Manager will continue to further penetrate existing accounts as well as procure new business for their assigned hotel.  The Sales Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals. This position will be based out of the assigned hotel.

MINIMUM REQUIREMENTS

Education

    College degree or High School Diploma with related experience

Experience

    Previous hotel sales management experience

Skills and Knowledge

The individual must possess the following knowledge, skills, and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. 

    Must be able to read, write, and understand English

    Excellent verbal and written communication skills including leading and participating in formal presentations

    Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales

    Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment

    Strong computer skills. Microsoft Office, Delphi FDC, Envision, CI/TY, Sales Pro, and other programs as it pertains to this position

    Experience with Travel Click business intelligence products

    Experience reading and understanding STR reports

    Experience with multiple brands (Hyatt, Hilton, Marriott, IHG) and brand-specific sales systems 

    Ability to work as part of a team

    Strong desire to deliver high-quality customer service

    Detail-oriented and organized as it pertains to accuracy and efficiency

    Good personnel and management organizational skills

JOB DUTIES

    Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for the assigned hotel.

    Responsible for the online RFP Management processes as applicable to brand or third-party sources, for securing new accounts within the Business Travel market segment(s) for assigned hotel

    Assist with the completion of required reports for the assigned hotel in a timely manner

    Effectively communicate with the Director of Revenue and/or Director of Sales of the assigned hotel to review opportunities that impact revenue goals

    Conduct weekly sales calls to existing and new accounts, as well as uncover new business in the assigned market segment(s)

    Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development for assigned hotel

    Travel locally to conduct outside calls, promote assigned hotel

    Attend tradeshows representing the assigned hotel as required

    Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.

    Maintain a relationship with the brand’s national sales office (where applicable)

    Arrange site inspections of the assigned hotel for new accounts

    Respond to all sales inquiries within 24 business hours

    Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondences).

    Responsible for negotiating volume account contracts and the implementation and setup as required

    Analyze historical, current, and future hotel/market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling

    Remain current on new competition, changes in the market, and needs of the assigned hotel

    Assist in the development of the annual budget and quarterly owner reviews for the assigned hotel

    Participate in management meetings at assigned hotels to discuss budget, forecast, and rate

    Attend a minimum; attend of one revenue strategy calls per month per the assigned hotel

    Participate in the yearly creation of the BT budget

    Assist with the completion of marketing and owner presentations for assigned hotel

    Partner with the operations team of assigned hotels to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction

    Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested

    Completion of weekly/monthly sales activity goals provided by each property

    Adjust work schedule as needed to meet the business demands, which may include hours in the early morning, evening, and/or weekend hours

    Other duties as assigned