F&B Lead - On Call (Mid-America Center)

  • Caesars Entertainment
  • Council Bluffs, Iowa
  • Feb 02, 2024
Full time

Job Description

The Mid-America Center is the Heartland's premier entertainment and convention center. The multi-purpose facility is the metro area's link to the ultimate in live entertainment and sporting events. From rock shows to family shows and much more, the arena has hosted top names in show business as well as numerous community events. Benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Ask about our hiring bonus during your HR interview. Job Description: Works closely with F&B Supervisors or Managers to monitor Concessions standards and operational guidelines within the MAC and Stir for a specific shift to ensure consistent high quality service standards are maintained. Assists Supervisors or Managers with accountability for Concession attendants and bartenders for day to day operations to include: Leading team with proper open and closing shift duties, daily shift plan/buzz focuses, verification of daily cash receipts and maintaining food and beverage audit procedures. Accountable for meeting or exceeding all State of Iowa and the Company's sanitation requirements (ServSafe). Monitoring/implementation inventory and proper inventory usage. Training and assisting employees with customer's questions, core job duties, and InfoGenesis systems. Acts as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned and will assist with Banquet events as necessary. Qualifications: Must possess excellent interpersonal skills. Good oral and written communication skills, must be fluent and literate in English. Physically mobile with reasonable accommodations including ability to lift up to 75 lbs., and tolerate areas of high temperature in excess of 115 degrees and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights.