• Caesars Entertainment
  • Waterloo, Iowa
  • Feb 01, 2024
Full time Other

Job Description

JOB DUTIES AND RESPONSIBILITIESThe following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned. Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine. Safe - Follow all safety policies and procedures. Friendly - Get to know our guests and build genuine relationships with them. Fun - Have fun Be interactive with all internal and external guests while maintaining professional standards. Use the 'WE CARE' formula to deliver the best experience to our guests: Welcome - We treat strangers like friends and friends like family. Excited - We are enthusiastic and eager. We perform at a level that exceeds guest expectations. Comfortable - We provide a safe, relaxing and inviting environment. Appreciated - We recognize the full value of our guests. Respected - We see and value the uniqueness in each guest and approach each guests needs with dignity and integrity. Entertained - We strive to deliver a valuable, enjoyable and delightful experience. Adhere to department service standards of being accommodating, accurate, and attentive. Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions. Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and have the ability to work effectively and courteously with fellow employees. Responsible for complete and accurate set-up and breakdown of the dining room in a timely manner. Assure the efficient smooth serving of guests in a timely manner. Ensure the safety and security of guests and employees. Protection for our guests from over service by providing for our guests' needs without being overbearing. Completes all company-required training within designated time frames. Performs other duties as assigned Completes all company-required training within designated time frames. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENTThe physical/mental demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demands: must be able to lift 40 pounds must be able to perform repetitive tasks must be able to work safely in a busy kitchen environment must be able to stand, lift, bend, and twist as required Mental Demands: must be able to work well with others must have basic reading and math skills must be able to maintain focus on the task at hand must be able to run their own table timing must be able to maintain a calm and pleasant attitude in high stress situations must have appropriate social skills and enjoy interacting with the public and coworkersWork Environment: must be able to work in a busy restaurant environment MINIMUM QUALIFICATIONS Education: None Required Training/Experience: 1-2 years of experience in the restaurant business 1 year experience as a server preferred Job Knowledge: None Required Other: Must be able to receive and maintain all required certification. Must complete all required company training.