Banquet Manager

  • Pendry Natirar, LLC
  • Nov 18, 2023
Full time

Job Description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Banquet Manager Job Description SUMMARY The banquet manager is responsible for the management and day-to-day operations of the Banquet Department. The manager is responsible for the department's development of long-term direction, support of Montage's Mission, Vision and Values; including profitable financial management, effective leadership, excellent customer service, and development, maintenance and monitoring of departmental requirements and standards. ESSENTIAL FUNCTIONS Review all written communication, i.e., resumes, daily/ weekly, Banquet Event Orders to determine appropriate staffing levels, room/station assignments, buffet d cor and enhancements as they relate to banquets and meeting room set-ups. Communicate all changes within the Banquet Department and make adjustments according to the above items. Communicate information to the kitchen and other affected departments prior to and during events. Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by all hotel operating departments resulting in a successful meeting experience for the meeting planner and attendees, Maintain constant communication with the Catering Sales Manager as it applies to the client at hand. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications. Communicate all daily activities, in person or by log, to the other banquet personnel to ensure smooth transition and follow-up from one function to another. Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation. Responsible for the development and implementation of' a training manual to ensure a high-quality presentation and level of customer service within the banquet service team, Manage, in. conjunction with. the Executive Committee, the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services. Develop an effective and efficient storage plan. Give daily support and guidance to Banquet Associates as well as monitor job performance to ensure a successful meeting/banquet experience by our guests. Maintain a high level of service by constantly training and coaching all captains, servers and housemen, Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels„ Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery. Responsible for weekly scheduling, staffing and payroll for the Banquet Department. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Must have a working knowledge of types of room set-ups, capacities, relation to type of event) etc. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational, supervisory skills, Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer. Must have exceptional food and beverage knowledge and pricing. Must be able to work flexible hours AM and PM, holiday's and weekends. QUALIFICATIONS AND STANDARDS Education High school or equivalent education required. Bachelor's degree preferred, Experience Three to five years of food and beverage service background and prior hospitality experience required. Grooming - All employees must maintain a neat, clean and well-groomed appearance per Montage standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. PHYSICAL DEMANDS Most work tasks are performed outdoors, Event dates are mainly outdoors, the heat and sun are uncontrollable, Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers („IO'F) and kitchens (+1 IO C F), possibly for one hour or more. Must be able to sit at a desk for up to 5 hours per day, Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis, Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must be able to lift up to 15 lbs. on a regular and continuing basis, Must have the ability to bend, s In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. At Montage Hotels & Resorts and Pendry Hotels, we†re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it†s a way of life. Privacy Policy