Morgantown, West Virginia
The purpose of a Steward is to clean and sanitize all dishes and areas of the kitchen and assist with the food and beverage operation according to hotel standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Checks dish machine, drains tank, reassembles the machine, refills the tank and insures dish machine is ready to operate before meals.
-Checks for broken items on the floor and wet areas that may be hazardous and removes the hazard.
-Removes trash containers from food production and restaurant area when needed.
-Understands and uses safety procedures when using all equipment. Understands chemical hazards and follows safety procedures when using chemicals, chemical compounds and cleaning products.
-Knows correct temperature for washing, rinsing, and pre-soaking of all pots, pans, utensils, plates, glasses, etc.
-Assists kitchen when necessary
-Performs side duties as requested including cleaning, setting up presoaking solution, organizing and cleaning of storerooms and wet and dry storage areas, and cleaning of equipment.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality service to both internal and external customers.
-Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
-Asks for and offers help when needed.
-Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
-Takes responsibility for own actions.
-Performs work with little or no supervision; works independently.
-Can be relied upon regarding task completion and follow up.