The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property's business plan; and (2) effectively detail and service all groups personally booked.
The Position will be tasked with the following duties, responsibilities, and assignments:
-Generate catering revenue consistent with the property's business plan;
-Detail and service all groups personally booked.
-Achieve personal and hotel revenue goals;
-Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;
-Develop, implement, and update catering sales action plans;
-Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;
-Align catering service and client specifications to achieve high guest satisfaction and return on investment;
-Manage contract minimums and coordinate the collection of attrition and cancellation fees;
-Provide accurate revenue and expense forecasts according to established guidelines; and
-All other work as required to complete the primary purpose of the position.