Food Service Aide - Patient Food Services , Hourly, Evenings

  • NCH
  • Arlington Heights, Illinois
  • Sep 12, 2023
Full time

Job Description

Shift: Hourly, Evenings , Every other weeeknd, 12 hrs/week

Reporting to the Retail or Trayline Supervisor to ensure food service to patients and cafeteria guests. Will include assembly and service of meals from trayline, kitchen or retail location. Duties will include cleaning and sanitizing equipment and work stations. The general responsibilities of the position include those listed below, but management may identify other responsibilities of the position. These responsibilities may differ among locations, depending on business necessities and customer requirements.

1. Examines filled trays or orders for completeness and accuracy.

2. Washes dishes and cleans work area, tables, cabinets and ovens.

3. Sets up stations with entrées, soups, salads, breads, condiments, other food products/ utensils.

4. Completes all required side-work, including deep-cleaning assignments.

5. May be held accountable to proper cash-handling procedures.

6. Assists other team members as needed. Provides courteous service and is cordial to all team members and guests.

7. Reports all accidents and injuries in a timely manner. Participates in regular safety meetings, safety training and hazard assessments.

8. Attends all allergy and foodborne illness in-service training. Attends training programs (classroom and virtual) as designated.

9. May perform other duties and responsibilities as assigned.

10. Complies with all Department HACCP policies and procedures and all company safety and risk management policies and procedures. Adheres to all NCH policies, procedures and standards.


1. High School diploma, GED, or equivalent experience preferred.

2. Prior kitchen experience and knowledge of diets is preferred.

3. The interpersonal skills necessary to interact with patients and co-workers and provide excellent customer service.

4. The organizational skills necessary to prioritize multiple responsibilities.

5. The ability to work in a fast paced environment.

6. Must be able to communicate clearly with managers, kitchen and dining room personnel. The ability to communicate effectively in English, both orally and in writing. The ability to speak and read English.

7. Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

8. Ability to maintain a positive attitude.

9. Ability to communicate with co-workers and other departments with professionalism and respect.

10. Maintains a professional relationship with all patients, coworkers, vendor representatives, supervisors, managers, and customers.

11. Must be able to work unsupervised.


1. Moderate physical effort. Requires continuous standing or walking. Requires frequent lifting or moving of average weight (approximately 25lbs.) material, or occasionally lifting or moving heavy weight material.

2. Flow of work and character of duties involves normal visual mental attention much or all of the time, along with manual coordination.


1. Conditions are acceptable. Several disagreeable elements or hazards are frequently present in the environment, such as mechanical/electrical equipment, cleaning chemicals working in a hot, close environment. There is potential exposure to infectious diseases.

About Northwest Community Healthcare

In January 2021, Northwest Community Healthcare (NCH) joined NorthShore University HealthSystem, which is now NorthShore - Edward-Elmhurst Health. The NCH Arlington Heights campus features a 509-bed hospital with a Level II Trauma Center, Level III Neonatal Intensive Care Unit and a dedicated pediatric acute care center. Throughout the northwest suburbs, NCH has 23 doctor's offices; five immediate care centers; seven physical rehabilitation sites; and 13 lab locations.

NorthShore - Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit , , and .