Restaurant & Banquet Supervisor

  • Troon Golf
  • Sep 12, 2023
Full time Office and Administrative Support

Job Description

Restaurant & Banquet Supervisor

We are seeking a dedicated and enthusiastic individual to join our team as a Restaurant & Banquet Supervisor. This unique hybrid role assists the Food & Beverage Director in leading both restaurant service and banquet events, ensuring memorable occasions for guests. The candidate should have general POS systems experience, food and/or bar knowledge, and be positive, guest focused and able to lead by example.

The ideal candidate needs open availability and must be available to work weekends and holidays as needed.

Key Responsibilities

- Supervise and coordinate daily restaurant operations including opening and closing procedures, staff assignments, and guest interactions, while upholding our commitment to outstanding service quality.

- Oversee banquet events including setup, execution, and teardown, ensuring each event meets or exceeds guest expectations.

- Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house teams, guaranteeing timely and accurate food service.

- Train, mentor, and motivate team members to deliver exceptional service in line with our company's standards, fostering a positive work environment.

- Maintain a deep knowledge of our menu offerings, wine selections, and beverage options to provide informed recommendations and personalized experiences to guests.

- Handle guest feedback, concerns, and special requests professionally and effectively, finding swift resolutions to ensure guest satisfaction.

- Contribute to the development of new service strategies, procedures, and initiatives that elevate the overall dining and banquet experience.

- Assist in inventory management, order supplies, and ensure equipment maintenance to support operational efficiency.

- Uphold health and safety standards, ensuring all team members adhere to sanitation guidelines and regulations.


- Enthusiasm for the hospitality industry, demonstrated through a genuine passion for creating memorable guest experiences.

- Minimum of two years of experience in restaurant supervision, banquet coordination, or a related hospitality role.

- Effective communication skills, particularly in liaising with kitchen staff to ensure smooth coordination of food service.

- Exceptional organizational skills and attention to detail, crucial for managing complex events and multiple responsibilities.

- Proven leadership abilities with the capacity to inspire, guide, and mentor team members to achieve service excellence.

- Ability to remain composed under pressure, swiftly addressing challenges and adapting to evolving situations.

- Familiarity with POS systems and basic computer proficiency for order processing and reporting.

- Food Safety and Applicable Health and Sanitation Training, Alcohol Awareness Training.


- Opportunities for career growth and professional development within a dynamic and expanding company.

- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

- Free GOLF

- Collaborative and inclusive work environment that values diversity and teamwork.

If you are a dedicated hospitality professional with a passion for delivering exceptional service and creating unforgettable experiences, we invite you to join our team as a Restaurant & Banquet Supervisor. Apply now to be part of a dynamic team that takes pride in setting the standard for hospitality excellence.