Restaurant & Banquet Supervisor
We are seeking a dedicated and enthusiastic individual to join our team as a Restaurant & Banquet Supervisor. This unique hybrid role assists the Food & Beverage Director in leading both restaurant service and banquet events, ensuring memorable occasions for guests. The candidate should have general POS systems experience, food and/or bar knowledge, and be positive, guest focused and able to lead by example.
The ideal candidate needs open availability and must be available to work weekends and holidays as needed.
- Supervise and coordinate daily restaurant operations including opening and closing procedures, staff assignments, and guest interactions, while upholding our commitment to outstanding service quality.
- Oversee banquet events including setup, execution, and teardown, ensuring each event meets or exceeds guest expectations.
- Collaborate with kitchen staff to ensure seamless communication between front-of-house and back-of-house teams, guaranteeing timely and accurate food service.
- Train, mentor, and motivate team members to deliver exceptional service in line with our company's standards, fostering a positive work environment.
- Maintain a deep knowledge of our menu offerings, wine selections, and beverage options to provide informed recommendations and personalized experiences to guests.
- Handle guest feedback, concerns, and special requests professionally and effectively, finding swift resolutions to ensure guest satisfaction.
- Contribute to the development of new service strategies, procedures, and initiatives that elevate the overall dining and banquet experience.
- Assist in inventory management, order supplies, and ensure equipment maintenance to support operational efficiency.
- Uphold health and safety standards, ensuring all team members adhere to sanitation guidelines and regulations.
- Enthusiasm for the hospitality industry, demonstrated through a genuine passion for creating memorable guest experiences.
- Minimum of two years of experience in restaurant supervision, banquet coordination, or a related hospitality role.
- Effective communication skills, particularly in liaising with kitchen staff to ensure smooth coordination of food service.
- Exceptional organizational skills and attention to detail, crucial for managing complex events and multiple responsibilities.
- Proven leadership abilities with the capacity to inspire, guide, and mentor team members to achieve service excellence.
- Ability to remain composed under pressure, swiftly addressing challenges and adapting to evolving situations.
- Familiarity with POS systems and basic computer proficiency for order processing and reporting.
- Food Safety and Applicable Health and Sanitation Training, Alcohol Awareness Training.
- Opportunities for career growth and professional development within a dynamic and expanding company.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Free GOLF
- Collaborative and inclusive work environment that values diversity and teamwork.
If you are a dedicated hospitality professional with a passion for delivering exceptional service and creating unforgettable experiences, we invite you to join our team as a Restaurant & Banquet Supervisor. Apply now to be part of a dynamic team that takes pride in setting the standard for hospitality excellence.