Springs Orleans Restaurant Supervisor

  • Valor Hospitality
  • Colorado Springs, Colorado
  • Sep 12, 2023
Full time Office and Administrative Support

Job Description


New lifestyle hotel is about to take Colorado Springs by storm! Built in 1902 as a stock exchange for local mining companies, The Mining Exchange, lies in the heart of downtown Colorado Springs, Colorado. The hotel is currently undergoing a transformational renovation and will relaunch in late 2023 as Colorado Springs' newest and most unique lifestyle hotel. The new hotel will lean into its unique character & history to bring a truly inspired design and experience to the market. When complete, the hotel will offer 134 stunning guest rooms, a new Italian restaurant, a western honkytonk, restyled event space and new coffee experience. Included in the transformation will be a variety of curated artwork, thoughtful design elements and spaces created for making connections. Click here for more information.


Position: Restaurant Supervisor

Reports To: Restaurant Manager, Director of Food & Beverage or General Manager


Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.


Supervise the associates in the shift operations and aid in the administration of the Restaurant to achieve guest satisfaction, quality service, compliance of policies and procedures while meeting/exceeding financial goals.

  • Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
  • Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.
  • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
  • Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
  • Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
  • Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
  • Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
  • Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
  • Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
  • Perform special projects and other responsibilities as assigned.
  • May serve as manager on duty.
  • Any other duties as assigned.
  • 35+ hours weekly
Hourly: $22.00 plus benefits and food discounts


Education: Two to Four-year college degree or equivalent education/experience.

Experience: Minimum of two-year experience in the food and beverage industry

Skills and Abilities: Requires basic knowledge of restaurant operations. Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Communicate to both, guests and fellow associates, professionally and positively.
  • Competitive Salary
  • Team Member Hotel Discount Program
  • Uniforms Provided
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO beginning after ninety (90) days of employment
  • 401k with employer match
  • Team Member Awards and Recognition programs throughout the year
  • Food and Beverage Discounts
  • Tuition Reimbursement
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