Patient Concierge

  • Sight Partners
  • Seattle, Washington
  • May 24, 2023
Full time

Job Description

Come work in the beautiful Northwest. Northwest Eyes remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results. Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in various eye surgical services.

Provide exemplary customer service for the following patient services:

Perform a high level of customer service to our patients
Performing patient check-in and out, answering phones, and other duties as assigned
Providing information about services
Coordinating care with other services
Insurance referrals
Processing patient paperwork as required
Completing patient registration by obtaining consent for medical care and financial agreements
Obtaining and verifying demographic and financial information through the pre-registration process

Our company is committed to the full inclusion of all qualified individuals. In keeping with our commitment, our company will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required to participate in the job application, and interview process or to perform the essential functions of the position. Please contact Human Resources at .

Our company provides equal employment opportunity to all its employees and applicants for employment and assures that there is no discrimination against any person on the basis of race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with state and federal laws.

Our company is an equal-opportunity employer committed to an inclusive, multicultural workplace. Our company values diversity and is committed to equal employment opportunities. We encourage members of diverse communities to apply.


High School Diploma or equivalent
Minimum 1-year general office experience in a healthcare setting (Ophthalmology preferred)
Knowledge of G-Suite
Excellent verbal and written communication skills
Strong Interpersonal Skills
Ability to work in a fast-paced, team environment


Competitive Salary $18- $22
Medical, Dental, and Vision Insurance
Robust Ancillary Benefits
401(k) Plan with employer contribution
Generous PTO/Holiday
Company Paid Life Insurance

EEO Statement