Manager, U.S. Enterprise Communications

  • McDonald's
  • Chicago, Illinois
  • May 19, 2023
Full time

Job Description

McDonald's seeks aManager, U.S. Enterprise Communicationsfor its U.S. Business Communications team. This position will support the storytelling effort to strategically advance the U.S. business narrative and drive awareness of key business priorities and a common vision of success among key audiences. If you have shown skills as a communicator and are particularly adept at handling critical relationships and providing strategic counsel to senior stakeholders, this could be the role for you!

Role is based in Chicago, IL and report directly to the Director, US Enterprise Communications. You will be a member of the broader North American Impact team.


In this role, you will:

  • Develop and implement integrated, communications strategies and messaging for specific key U.S. business priorities that span internal and external audiences.
  • Align communication activities with global and US national strategy and messaging.
  • Develop communications materials and resources that equip franchisees, employees, leaders and other key audiences to serve as ambassadors for the U.S. narrative.
  • Support effort to craft, set and deliver against metrics/KPIs.
  • Support communications and effort to execute against U.S. leadership speaking engagements.
  • Partner with U.S. Business Communications team to plan and execute key System convenings and messages such as Town Halls, webcasts, etc.
  • Advise business leaders on communications plans and messaging, driving understanding, alignment and action against short and long-term priorities.
  • Stay ahead of issues and drive consistency through ongoing engagement with key partners across the organization (e.g., Marketing, Deployment, HR, etc.)
  • Build and handle critical stakeholder relationships.


Experience in a corporate communications role, either in-house or at an agency. The ideal candidate will be a proactive, strategic storyteller with the following attributes:

  • Deep communications expertise with internal and external experience and a demonstrated ability to craft compelling stories.
  • Natural storyteller with excellent written and oral communications skills, including an ability to convey sophisticated issues in a clear and concise manner to a variety of audiences
  • Eye for business with a proven ability to understand the needs and concerns of individual franchisees, employees and the broader Company strategy, and how to use communication to get results
  • Strong advisory skills with the ability to offer credible advice to senior leaders.
  • Self-starter with strong sense of initiative, focused on results; ability to lead multiple, simultaneous projects and, at times, within ambiguous and undefined circumstances.
  • The ability to thrive in fast-paced environments, while being flexible, collaborative and deadline-driven.

Additional Information

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Nothing in this job posting or description should be construed as an offer or guarantee of employment.