The next Executive Director for the SECU Family House at UNC Hospitals (“Family House”) will be leading a dynamic organization in the implementation of an ambitious strategic plan focused on nurturing talent, enhancing the experience of their guests, and innovating for organizational sustainability. A recent successful capital campaign that raised $10.3 million has funded the expansion of Family House to its current size of 75 rooms, and the new Executive Director will have the opportunity to work with the leadership at UNC Hospitals in extending the services of Family House to more patients and their families. Janice McAdams, who has led the organization for a decade, has recently announced her retirement and will stay in the position until her successor arrives.
Family House is a safe, nurturing, aﬀordable home for patients and their loved ones who travel great distances to UNC Hospitals for life-saving procedures and serious illnesses. With a recent expansion, Family House now provides 75 guest rooms along with meals, transportation, and other support services to over 2,000 families annually. Patients and families are referred to Family House by members of the care team at UNC Hospitals and are charged on a sliding scale depending upon their ability to pay. The organization is governed by a fifteen-member Board of Directors, holds nearly $17 million in assets, and has an annual operating budget of $2.2 million. The Executive Director leads a staff of 27 paid employees and a volunteer contingent of over 750.
Home of the oldest public university in the nation, (the University of North Carolina at Chapel Hill) Chapel Hill is a perennial leader in national “best of” lists. Money magazine identified Chapel Hill among their top fifty places to live for 2022-23, while the Milken Institute recently listed the Chapel Hill-Durham metro area in its top performers for economic resiliency and opportunity in the country. Chapel Hill is recognized for great dining, outstanding cultural events, and an inclusive, welcoming environment. Chapel Hill is the western corner of the Research Triangle (Raleigh, Durham, Chapel Hill), a region of nearly 2 million residents that is home to ten colleges and universities, hundreds of companies, dozens of museums, many sports and cultural venues, and includes largest research park in the United States. The UNC Hospital system is recognized in the top teaching and research institutions in the world.
The Position Highlights
The next Executive Director will have overall accountability for the ongoing success of the organization with responsibilities for, but not limited to, operations, finance, human resources, UNC Hospitals and healthcare partnerships, volunteer engagement, fundraising, and strategic planning. The Executive Director will work closely with the Board of Directors in the successful implementation of the strategic plan’s initiatives and ongoing vision and strategy for the organization. The Board will look to this leader to keep them informed and to make the important decisions on the operational side with enthusiasm and skill. The Executive Director must provide strong and effective leadership to increase the awareness of Family House and its services throughout the state, elevate its visibility in the corporate and healthcare community, enhance traditional and non-traditional funding sources, and further strengthen the operations.
The position requires a leader with a vision to move the organization forward without losing the House’s personal warmth and humanity, quality of care and compassion, and mission of caring. The heart of Family House is its supportive culture enhanced by the dedicated staff and volunteers. While there is a staff that helps oversee many parts of the day-to-day activities, the Executive Director must still be knowledgeable about the House’s ebb and flow including how guests are referred, accepted, and supported; physical facility needs; employee roles and responsibilities; and issues related to health and safety. Preserving a positive and caring work culture is paramount.
This position requires an extraordinary complement of management, leadership, and compassion. Preserving a positive and caring work culture is paramount. Family House has a small, committed, hardworking staff which relies on teamwork and mutual respect. The Executive Director must lead the team by example with the spirit of encouragement and camaraderie. The volunteers comprise a mini workforce that has been essential to House operations and guest services/relations since the day it opened, and they are looking for a leader that is flexible and appreciates their contributions to meeting the mission.
Expanding the statewide recognition and stature of Family House will be key. The next Executive Director will need to become part of the fabric of the local and statewide community through their participation in local activities, groups, initiatives and events and by being strategic in promoting speaking engagements and meetings with key stakeholders across the state. Family House has special relationships with both UNC Hospitals and the State Employees Credit Union which must continue to be nurtured.
Leadership and Operations
Finance and Administration
Education and Preferred Qualifications
Compensation: Commensurate with experience and abilities and reflective of salary levels in nonprofit organizations. Salary range is $130,000 to $150,000 with competitive benefits. Salary reviewed after six months.
In one document, please submit a cover letter (including how you learned about this opportunity) and your resume. Applications will be accepted until the position is filled. To ensure full consideration, please apply by Friday, June 2, 2023. Anticipated start date is August 2023.
Send applications via email to:
Chair, Board of Directors
SECU Family House at UNC Hospitals
The executive search firm of moss+ross (www.mossandross.com) has been retained to assist with the search.
SECU Family House at UNC Hospitals is an Equal Opportunity Employer and values diversity in its workforce.