Technical Product Manager, Cloud Security

  • McDonald's
  • Chicago, Illinois
  • May 15, 2023
Full time

Job Description

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers.

The Technical Product Manager, Cloud Security role is part of the Cloud Infrastructure and Operations team within Global Technology Infrastructure & Operations (GTIO) department. The role reports to the Director of Cloud Security and is responsible for driving the Enterprise security platform engineering outcomes, managing the agile product and process, driving security initiatives, and ensuring alignment with the Cloud Business Office, Cloud Platform Engineering teams (operations and DevOps), and the internal consumers of cloud.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

  • Manages or supports a technology product, and/or suite of products with business impact. Helps define the product(s) roadmap.
  • Defines and executes the product roadmap for our cloud-focused security solutions aligned with the company's strategy and goals.
  • Partners with business leaders, technical product managers, and / or architects to determine the long-term viability of systems/products, from business and technology standpoints.
  • Communicates ideas effectively, verbally and in writing, to a wide range of audiences, including upper-management. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues.
  • Decomposes complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions.
  • Identifies core problems or opportunities within business processes. Understands the root cause and impacts for the project and other teams.
  • Escalates risks and/or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.
  • Invests time to continuously improve your product management capabilities and close skill gaps.

Qualifications

  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
  • Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners
  • Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.
  • Strong in problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data, and industry trends.
  • A deep understanding of cloud security services and compliance frameworks.
  • Exudes collaboration and conflict-resolving qualities.
  • Holds Associate-level cloud certification(s) and is consistently striving to learn new skills, knowledge and capabilities in a fast-paced industry.

Preferred Qualifications

  • Professional or specialty level cloud certifications (AWS, Azure, or GCP), CCSP/CISSP, CCSK or related.

Experience

  • 8+ years of technical product management or relevant experience with a Bachelor's degree or 6+ years relevant experience with a Master's degree.
  • Experience working on technical teams that manage an important product and/or a suite of products.
  • Experience communicating with leadership and setting expectations for major cross-functional initiatives.

Additional Information

McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

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Nothing in this job posting or description should be construed as an offer or guarantee of employment.